Today I received my first order from GermanDeli. I was so impressed and immediately placed another order. Thank you for the gift and for bringing back special memories of home. I hope to be a regular customer.
Martina K. in Hickory, North Carolina - Order # 263059
Thank you so much for your awesome service. I got the candy today and I was very pleased. Thanks for the small packs of free gummy bears. I intend on ordering more soon and I will definitely tell my friends about how good you are. Thanks again. A++++++++++ service.
Terry L. in Sheboygan, Wisconsin - Order # 263527
I just want to say thank you again. The package arrived 1 hour ago, everything was perfect. I am so happy, that I found your website. I also thank you for the nice Magazine, there were some interesting articles in it. I wish you all a HAPPY SUCCESSFUL AND HEALTHY NEW YEAR.
Heidi S. in Port Saint Lucie, Florida - Order # 262926
GermanDeli.com is by far the best online retailer with whom we have ever dealt! We placed our order Wednesday afternoon and received it Thursday morning! The phenomenally fast service is one thing, but we also love that everything is packed so well from the frozen items to the non-frozen items.
Thank you for your incredible service and notifying us every step of the way, including reducing the shipping amount when it is actually lower than the original estimate given.
Irene R. in New Braunfels, Texas - Order # 263804
I received my package from GermanDeli today, and I just have to tell you all that you do a fantastic job! I have ordered the same product (refreshment sticks) in the past from other websites, and around half the product would be broken with the liquid filling leaking out by the time it got to me.
I was nervous to open my package (wondering how many were damaged), and was excited to see that they were all intact! Not only that, but there was a German magazine, two little Haribo gummy packages, and the product was even in baggies to keep the moisture away from them!
It was great, and I will definitely be ordering from GermanDeli in the future! Thanks!
Sabrina C. in Lees Summit, Missouri - Order # 263610
As they do every year, GermanDeli products added old world charm to our Christmas Season and have made our Christmas brighter as a result.
Thank you GermanDeli, not only for your support during the Christmas holiday...but for all you do all year round, year after year.
William S. in Granbury, Texas - Order # 262091
My order arrived earlier than promised. I like the variety of things they have to offer and will be ordering again from the GermanDeli.com. The military discount was a bonus! Thanks so much!
Dena S. in Woodbury, Tennessee - Order # 262178
Even though you order online, you feel the touch of personal service. Service is great, shipping is fast, items are packed and shipped with lots of care and products are of great quality. Selection is awesome. Prices are a little on the high side, but if you consider the cost of purchasing and importing them from Europe and then GermanDeli needs to make a profit too, it's ok. And besides, this is the only way to get all these items in the US that you miss from home, so it's all well worth it!!!
Mikala W. in St. Cloud, Florida - Order # 261521
Our purchase from GermanDeli made our Christmas. They are the best.
Donald B. in Rogers, Arkansas - Order # 261624
This is without a doubt the best company and best employees I have ever done business with. I have made several purchases with them and have never had any problems of any kind. The food is great, the service is excellent and the delivery is always on time and in perfect condition.
I just can't say enough good things about these people, they are true professionals in every sense of the word. I would like to say thank you for being the company that you are.
Art J. in Cherokee Village, Arkansas - Order # 260609
I LOVE doing business with GermanDeli. I've ordered from them twice now... not only did they keep me informed constantly as to the status of my order, the order was delivered timely and packaged beautifully. Highly recommend GermanDeli!
Andrea W. in Everett, Washington - Order # 261561
Best customer service and great staff! They always keep you informed about what is going on with your order from the time you are placing the order until the order is shipped. For me it is the best place to buy German food. Falls jemand Produkte aus der alten Heimat vermisst, ist dieses der Ort sie zu bestellen.
Stefan J. in Durham, North Carolina - Order # 261448
I was thrilled with the speed of delivery and total customer service provided by the GermanDeli. I received email alerts for each step of the order and shipping process. I received my package in 3 days with plenty of time to wrap for Christmas.
Thank you for speedy service and quality merchandise.
Cecelia S. in Gresham, Oregon - Order # 260699
I just wanted to say thank you for your excellent service. I very much enjoy doing business with you.
Doris R. in Tonasket, Washington - Order # 262874
Very good transaction. I will continue to patronize this merchant. Sehr gut.
Peter K. in Wayne, New Jersey - Order # 260555
A great seller of fine German foods. Very thoughtful, super customer service, superb packing and fast shipping. We will all eat your treats today for Christmas and for sure, will be ordering from you again! Happy Holidays!
Yvonne S. in Meriden, Connecticut - Order # 260764
I just wanted to let you know how happy I am with my recent purchase (Order #261827). The communication was great, you let me know via email that my purchase was shipped. The shipping was quick (I received it Christmas Eve). And the packaging was put together with pride and care. Everything was carefully packaged and the pastries were cool and fresh when opened.
Thank you so much for a wonderful experience and I look forward to purchasing with you again,
Adrienne S. in Portland, Oregon - Order # 261827
Thanks! We got the package - your whole organization is great! We will be ordering from you in the future again.
Alan K. in Greenville, North Carolina - Order # 262748
They keep you very well informed at every step of the process.
Jane F. Pittsburgh, Pennsylvania - Order # 260368
Totally satisfied with quality and service as always! Very rapid and great products. Alles gut. If I could I would order every week! Have a Merry Christmas and a wonderful and Happy New Year to you and yours!
Wilfrid G. in Victoriaville, Quebec, Canada - Order # 260339
The best customer service I have ever experienced - truly outstanding. You can always shop with confidence. Thank you very much!
Letty R. in West Hartford, Connecticut - Order # 260158
So grateful for your service, brings me back to home!
Karin B. in Clinton, Tennessee - Order # 263137
I have never had such wonderful communication from an on-line ordering process! If the food is as good as your customer service you can count on my purchases for years to come!!
Diane Q. in Green Valley, Arizona - Order # 263115
Thanks so much for the attention given to my shipment! It arrived in plenty of time for Christmas, and clearly was packaged with care. I feel like I am back in Germany for tea time and am enjoying the tea. I had the opportunity to visit the Thiele Tee factory while overseas and am excited to be able to drink it again!
Thanks so much!
Rachel T. in Kansas City, Kansas - Order # 262695
I just wanted to thank all of you so much for all the hard work you all put into this order. I called on Sunday afternoon to check on the edle tropfen in Nuss that was out of stock, the gal that assisted me on the phone was awesome and had the warehouse update the inventory by late afternoon.
When I thought you guys were out of this item I tried to locate it elsewhere online. This only made me more thankful for you guys, your awesome web site, and very helpful staff. I love doing business with GermanDeli. Merry Christmas, I know mine will be much merrier with the help from you guys.
Jenny S. in Meadow Grove, Nebraska - Order # 262796
I am, and will continue to be, a returning customer. The communication during the order/shipping process is always great, my items arrive well-packaged and timely. Always a top-notch experience. I wish all of my holiday shopping was this easy!
Virginia S. in Ray City, Georgia - Order # 259817
Just wanted to send a short note of THANKS for your excellent service. I'd seen your ads in German Life magazine, but hadn't placed any orders with you until this Christmas season. Your prices are reasonable, selection fantastic, and I love the way you package your shipments - very secure, efficient and "German-like" :^D I will certainly be back next Advent to stock up on Aachener Printen!
Brian O. in Bear, Delaware - Order # 261862
First Class Operation. Very efficient and fast on delivery.
Kurt G. in Lees Summit, Missouri - Order # 259479
I LOVE GermanDeli.com!!! They package things wonderfully and always have what I'm looking for. Thanks for everything!!!
Rachel R. in Marbury, Alabama - Order # 258960
I have to tell you how surprised I was by the extremely fast service and delivery of my items ordered. Thank you so very much for helping to make our Christmas complete. We will be ordering from you again in the future and will recommend you highly.
Arlene S. in Shady Valley, Tennessee - Order # 261378
My wife and I just received a gift order from GermanDeli.com from my parents for Christmas. The shipment we received from 'Team 2' was the most fastidiously and thoughtfully packed shipment I've ever received by mail! The leberkaese and wuerste were still frozen in a tightly packed cooler filled with dry ice packs, we really appreciated the extra packets of Haribo gummibears, and package was topped off with a black poster board with ribbon and stickers. Very nicely done.
Thanks, and we look forward to enjoying our goodies,
Andy N. in Royal Oak, Michigan - Order # 261316
I have made 3 purchases in the last few weeks online with the GermanDeli and each time it has been a most pleasant experience. They responded, every single time, very, very quickly. I am not extremely computer literate so sometimes I have a little difficulty, but not in this case.
When I needed something in a hurry, the package came so quickly I couldn't believe it. If you want something they don't carry at the moment and you need it, they try to find it for you and usually do. I had a great experience with the extra mile that Nordstrom's employees to go for you, without your even asking for it. This company is run the same way. The customer REALLY DOES COME FIRST with them and it certainly feels good.
I intend to shop with them, year-round for as long as I am in this world and they are in business. Thank you for the opportunity to give someone a pat on the back when they truly deserve it.
Pauline E. in Las Vegas, Nevada - Order # 258631
GermanDeli.Com is *wonderful*! I can't think of any superlatives sufficient to describe this truly excellent company.
Gerald S. in Beaumont, Texas - Order # 258759
Great company, I always receive my order within a few days, everything is packaged well, chocolate Santas came in without a dent. I don't know how they do that but I was impressed.
Jeanette G. in Los Fresnos, Texas - Order # 258200
You are absolutely fabulous! Yesterday morning I placed an order and this morning it arrived at my door step; I'm just speechless and for a former Pfaelzerin that is very rare :-)
Thank you so much, you are the greatest!
Gisela B. in Universal City, Texas - Order # 261984
Best packing and shipping of any business I have ever used. All products are high quality and extremely fresh. Great company to do business with, highly recommend!
Petra E. in Walland, Tennessee - Order # 258470
Hello, I just received the Items I ordered, thanks for your quick service and by the way, you are the nicest people to deal with and I really look forward to visit your store real soon. The only thing wrong with the broom is, I WILL HAVE TO USE IT!!!!!!!
Frohe Weihnachten und alles Gute im Neuen Jahr.
Trude P. in Tyler, Texas - Order # 261560
You get the highest Grade possible for your service and I am so satisfied and happy to place my orders with GermanDeli.com. You are outstanding!!!!! I cry every time I open the Box and take out the Goodies, everything is exactly like I would buy it in Germany and while I am eating the Gelbwurst or the Marzipan the tears just roll.
Special thanks this time to Team 5 who really packed with pride. Frohe Weihnachten and thank you again for your service and for helping me with my "Heimweh" it is wonderful to have Marzipan and Weihnachtsstollen.
Sincerely und alles Gute,
Michaela M. in Moss Point, Mississippi - Order # 260499
The package arrived today, well packed and in great shape. Thanks for sending it so fast, I needed it for a gift.
Ginnie B. in Athens, Georgia - Order # 261152
Thank you so much for my order. Items were packed very well, customer service was excellent, communication and updates superb. Great prices and quality ethnic German food. Will save your site for future orders!
Yvonne S. in Meriden, Connecticut - Order # 260764
Meine bestellung ist eingetroffen. Wie immer toll verpackt. Sie koennen stolz sein auf ihr team (firma).
Christel C. in Irving, Texas - Order # 260997
We are always very very happy with this merchant. Never a problem. They are AMAZING!!!
Klare S. in Las Vegas, New Mexico - Order # 258157
This was a fabulous company to do business with. Right from the start they kept me informed without being annoying. The package arrived in a timely manner which was very welcoming. They did an exceptional job of packaging my purchase. The pricing for the products and shipping seemed fair to me. I will definitely use them again.
Patricia S. in Redmond, Washington - Order # 257875
I absolutely love your site and your customer service. I have been telling everyone I know here in the states looking for German products we can't get on the base to come to this site. I am still in awe with the service I received when I was deployed. Thank you so much.
Jill S. in Cascade, Montana - Order # 261476
Your company's customer relations program is wonderful! Have a very blessed holiday season!
Richard B. in Fairmont, West Virginia - Order # 261040
Great Job GermanDeli, you beat Santa with the shipping. We have a New tradition for Christmas. Every year I order a big Box with everybody’s favorites from Germany and put it under the Tree. Guess which present gets opened first???
Thanks again and FROHE WEIHNACHTEN
Claudia C. in Valdosta, Georgia - Order # 260223
Every gift I send from GermanDeli.com is delightfully received, beautifully packed, and on time! My favorite way to shop for family, friends and myself!
Darcy B. in Austin, Texas - Order # 255011
WOW! What just happened? Please help me to understand. I placed my order on a Thursday and it arrives on Saturday? Amazing! Aside from finally having some stuff that I have missed for YEARS, the actual packaging stole the show! I have never, in my 45 years of existence, seen such great packing (and 70% of my purchases have been online for the past 10 years)!
You people are the best! Fantastiche! Vielen Dank, und Frohe Weihnachten!
Chuck W. in Cypress, Texas - Order # 260153
Thank you so much for being so efficient.
Kirsten C. in Seattle, Washington - Order # 260053
I ordered from Germany for my mama living near Denver. What a surprise!!! She loves it! Great and fast service!!! Thank you so much! Merry Christmas and a Happy New Year!
Greetings from Germany,
Manuela B. in Germany - Order # 258240
Got everything yesterday, it's wonderful. Everything frozen that should be frozen and others cold and perfect. THANK YOU. You'll be hearing from us again.
Louisa W. in Ahwahnee, California - Order # 258605
Amy, just a quick note to let you know that everything has arrived yesterday, it's great, in fact we are already munching on the Leberwurst and the Stollen. Danke vielmals und ein frohes Weihnachtsfest und guten rutch ins neue Jahr. Dasselbe bitte an alle bestellen.
Gunther C. in Orlando, Florida - Order # 258248
Thank you for shipping the order so quickly and reducing the shipping cost. Every penny counts. Merry Christmas to all of you.
Helga D. in Cumming, Georgia - Order # 259722
You guys are the best. EVERY on-line or catalog order vendor should take lessons from the GermanDeli team!!! :-) Frohliche Weihnachten!
Roxana S. in Greene, New York - Order # 259916
At year's end I would like to thank all of you for the excellent service all year. It is wonderful to be able to buy German products which are just like back home. I come from the Stuttgart area. Your Weisswurst and Pretzels are just like I remember them back home Yours is a wonderful service and so well managed.
Ilse W. in Dearborn Heights, Michigan - Order # 259573
I have been shopping online for roughly 15 years. GermanDeli.com so far has been one of the best merchants I have dealt with over those years. They ship orders quickly and safely, safely meaning in a sturdy box, within a Styrofoam cooler, and each item within a zip top bag if it's called for, others bubble wrapped if need be.
Emails on order status are prompt and precise and price and value of items are great. If you're in the market for German food, in my opinion, you can stop looking once you've found GermanDeli.com.
Craig L. in Pottsville, Pennsylvania - Order # 255544
Thank you for one of the best on line shopping experiences I have ever had. From the emails letting me know the progress of the order to the timely delivery! I will recommend your company to all!
Eric C. in Choctaw, Oklahoma - Order # 257841
My most sincere thanks, once again. Absolutely NO ONE ANYWHERE has such wonderful and professional service as the GermanDeli!
Steve W. in Forsyth, Missouri - Order # 258561
I am totally satisfied with the service and the prompt and excellent delivery and the super packaging. I would recommend this GermanDeli to anyone in my circle of friends.
Wilhelma B. in Vero beach, Florida - Order # 255720
Your order arrived yesterday, Dec. 3, and I was very impressed by the careful packing--I've never seen anything packed so well! You did a great job. Everything looked wonderful. Some things were gifts, but much was for us. We used to live in Germany and miss the delicious Christmas goodies! So we right away opened a bag of Pfeffernusse--so fresh and delicious!
Thank-you so much for making these things available to us in the States. I grew up with them, and is it wonderful to be able to enjoy them again. I will definitely be ordering more from you. I'm so glad to have found you!
Peggy S. in Brigham City, Utah - Order # 257040
I was very happy with my order. Everything I ordered reminded me of my childhood when I lived in Germany. I would gladly buy products from your company again.
Thanks Again and Merry Christmas,
Mary H. in Frederica, Delaware - Order # 255703
This Merchant is one of the few when they tell you a delivery date you can set your clock by it, the merchandise is first quality and the packaging department is excellent.
Renate H. in Houghton Lake, Michigan - Order # 255636
My Xmas shopping is mostly done this year due to the wonderfully tasty products sold on the site. The contact personnel I speak to are most pleasant and helpful. This year I was able to change my order when I received information that an item was now available.
My pleasure at the "outstanding effort" this employee made to make sure I got the product I wanted made me want to jump up and kick my heels with joy. I highly recommend this site.
Jennie B. in Missoula, Montana - Order # 255013
Shipment arrived in great shape thanks to your expert packing job! Thank you!
Friderun S. in Peoria, Arizona - Order # 257489
Merchant is a one stop shop, for all things German. No more searching all over. GermanDeli is the place for all authentic German delights. Thank You so very much, Vielen Dank.
Jurgen B. in East Brunswick, New Jersey - Order # 255098
Thank you for your excellent communication. If only other vendors were so careful about being sure customers know what's going on!
Diane S. in San Antonio, Texas - Order # 258345
You guys made our Thanksgiving, I wanted to do something a bit different for our dinner and also surprise my husband (who loves German Food to the Extreme!!) by offering also a German Flair to our traditional Thanksgiving dinner. Which is why I ordered a huge variety of Bratwursts, cheeses and Sauerkraut. All I can say is Bravo!!
Excellent Customer Service and follow-up
Excellent and Very Delicious Food and Beverage Selections
Very Prompt Shipping, Excellent Packaging, etc.!!!
GermanDeli.com I would say is THE BEST SOURCE ONLINE for any and all German Delicacies and Delights!!!!
Patricia K. in San Antonio, Texas - Order # 255494
I have received the order today, we love the products, including the Haribo surprise! - and the packaging is very professional, the cold packs were not even melted when the package arrives at the door.
We look forward to come back in the future - Thank you and wish you a good holiday season!
Anca F. in Los Angeles, California - Order # 255467
Everything arrived in absolute tip-top shape - even the cooling element were still frozen rock-hard! Thank you again and Froehliche Weihnachten,
Sylvia B. in Wytheville, Virginia - Order # 256101
GermanDeli is the -best- place to get German goods in the US! Their packaging is top-notch; they actually put some thought into how and when to ship our items so they arrive quickly and in perfect condition. My Bavarian husband is like a little kid on Christmas morning whenever the GermanDeli box arrives! We can get all the things he misses most from home.
Jennifer F. in Flemington, New Jersey - Order # 255280
Geez...you guys are quick! Thank you so much! Once again, I love your company and thank you for bringing Christmas traditions from my childhood in Germany to America!!! I love GermanDeli!
Jenn L. in Lockport, Louisiana - Order # 257603
I ordered some candy and some liquor candies. These will make very nice gifts for the Christmas and New Year season. The whole process was very easy. The items were well packed and shipping was very fast. They sent me emails telling me what was happening every step of the way. I am very pleased with this company and hope to do business with them again in the future.
Thank you very much!
Elizabeth K. in Michigan City, Indiana - Order # 255240
Thank you so much. I can't tell you how much I rely on your services, particularly during the holidays. I really appreciate the quick service as well as the wonderful supply of goodies that you make available to us!
Ho B. in Bothell, Washington - Order # 257393
Thank you for all the updates. As always, it has been a real pleasure shopping with you. I am truly amazed about the individual care that you have given us. Can't wait to get my package.
Brigitte S. in Adrian, Michigan - Order # 257396
Thank you Amy and the GermanDeli Team. You make shopping on your site one of the most pleasant experiences! You have customer service down to an art form!
Happy Holidays to all...
Mona H. in Oakdale, Minnesota - Order # 257145
Was amazed how quickly it arrived and it is almost impossible to find in the USA....thanks.
Nancilee W. in Vero Beach, Florida - Order # 254546
From my previous order I've found your customer service people are extremely helpful and friendly, the products you offer are of fantastic quality and priced well, you offer coupon codes and the care you pack the items with must be seen to be believed.
Thank you for caring for your customers the way you do!
Craig L. in Pottsville, Pennsylvania - Order # 255544
GermanDeli consistently provides terrific customer service! The packaging is the best of any merchant I've ever placed an order with, and nothing is ever broken or spilled. The little treats enclosed are an extra bonus. I get the feeling that GermanDeli really is passionate about its products and customers.
Teta M. in Beijing, China - Order # 252928
Your order arrived today very unexpectedly. Thank you for your super fast and fantastic service! I know this is or must be your peak season and I could not believe my eyes when I saw the package this afternoon. You all can be so very proud of the job you do because it is more than outstanding. Have a great Holiday Season and best wishes for 2011.
Yours in awe,
Gene & Ursula H. in Lawrence, Kansas - Order # 256263
You are the best! Our beautifully and carefully wrapped order arrived with our beloved Printen! My son (now 11) always delights in the little bag of gummy bears you tuck into each order.
We wish you all in Texas a very Merry Christmas and much continued success. Getting a package from the GermanDeli is a lovely holiday tradition we hope to always keep. Thank you for you excellent customer care.
Pat B. in Lighthouse Point, Florida - Order # 253526
Wonderful!!!! I couldn't ask for better service. I will be ordering as often as I can.
Laurie F. in Chappaqua, New York - Order # 254216
My aunt called the day before Thanksgiving to let me know the package arrived. She and her husband were super excited. He was allowed to leave rehab so he could be there and open the package together.
I want to thank you for the special handling and want to let you know that these two older people really appreciated receiving the gift. They've been down and depressed and needed something to cheer them up. I'll think of you again when their spirits drop.
Thank you again for getting their presents out as quickly as possible.
Ellen S. in Vienna, Virginia - Order # 255018
I just wanted to thank you for the care and attention to my order. It arrived in Austin in perfect condition. I really appreciate the service you provide.
Thank you again to all of you and happy Holidays,
Ursula D. in Las Vegas, Nevada - Order # 254806
GermanDeli is one of the most professional companies I have worked with in a long time. They were helpful in selecting items, expediting the shipment and made sure that it arrived to my home without damage. Although it's for Christmas, we have had some Lebkuchen and it is so delicious.
Thank you for bringing a touch of Germany to America.
Clarice F. in Commerce Township, Michigan - Order # 253330
We received the beautiful festive box of goodies today. It looks great! Thank you for such prompt service. I know we will love everything. A German relative sent us a box some years ago.
Mary P. in Austin, Texas - Order # 256262
We have been shopping from GermanDeli.com many times and we have had nothing but very good experiences. Would recommend them anytime.
Klare S. in Las Vegas, New Mexico - Order # 254071
Once again I'm left wishing that I lived close enough to GermanDeli to shop here every day. Since I do not, I'm at least so glad that the GermanDeli team treats my orders with care and attention, even individually wrapping packages of Lebkuchen!
My most recent order was a gift and GermanDeli came through again, providing me with just the sort of wonderful surprise I'd hoped and a new customer in my dad, who was the recipient.
Thanks so much to the GermanDeli team, you've helped to make my family's holiday very special.
Tracy J. in Twin Falls, Idaho - Order # 253765
I was going to wait until after Christmas to place another order to surprise my wife, but you guys did such an awesome job fulfilling the last order that I placed that I couldn't resist. Thanks so much, and you guys rock! Have a wonderful Turkey Day!
David S. in Palmer, Nebraska - Order # 256434
Thank you, it arrived today, very pleased, as usual you never disappoint us.
Christa A. in Brunswick, Georgia - Order # 255317
I don't have a question, I just wanted to say THANK YOU for packing and shipping my recent order! The service of TEAM 2 was exemplary! Thank you all so much, and HAPPY THANKSGIVING!
Dale and Gabi C. in El Paso, Texas - Order # 255556
I must say that ordering from you has been a wonderful experience! I am preparing a German Christmas this year in honor of my daughter who loves everything German.
Ordering authentic German food from you has been a very pleasant experience. Everything has arrived as promised, and so beautifully and carefully packed! I also appreciate the timely emails explaining the whole order process from beginning to end. Now all I need is a German chef to help me prepare this feast!
Jossie P. in Mandeville, Louisiana - Order # 255215
You are the best, loved everything I have received from you! Thank you.
Deborah R. in Galveston, Texas - Order # 255669
Service could not be better.
Uta M. in Angola, Indiana - Order # 253206
Germandeli.com is a gem!!! I have been searching for this type of online store in the states for a while. I used to order from Germany but the shipping is just too expensive. When I found GermanDeli.com I became excited. When I saw their products I became more excited and decided to give them a try.
From ordering to delivery GermanDeli.com keeps you very well informed as to what is happening with your order. Sometimes I received 2 emails a day. then the package arrived. It was sent in a coldpack, so all chocolates and other yummies came in fresh condition. They have confections that are extremely hard to find such in the states as domino (yum,yum) and schaumkusse (yum,yum,yum) my 2 favorites. And shipping is reasonable!!!
My husband is from Germany and was just as excited as I was to see the variety if German foods GermanDeli.com carries. We are doing our Christmas shopping at GermanDeli.com. GermanDeli.com has customers for life!!!!! Thanks GermanDeli.com!!!!
Patricia W. in Stephens City, Virginia - Order # 253060
I've been ordering from GermanDeli for a few years now. Love everything they have. And I've gotten things from all the different categories. It's like having my own European Supermarket on line. Never had anything bad or I didn't like. Ordering and shipping easy and fast.
The staff let you know what's happening while your order is being placed and processed. And everything is wrapped in plastic bags to avoid any damage during shipping. They also pack perishables in foam coolers with ice packs and dry ice. And a really great website. I order pretty much once a month cause I absolutely love this place.
Paulette S. in Marlton, New Jersey - Order # 252951
Christmas is not in December, Christmas is every time when I receive a box from the GermanDeli!!! The way you pack the boxes is already so thoughtful and so appealing. Thank you so much (also for the little Haribo gummies)!
Happy Holidays to all of you,
Angi G. in Homewood, Alabama - Order # 254788
The packages arrived early this morning in perfect condition, only about 17 hours after I placed the order. Customer service just doesn't get any better than this. Thank you once again, GermanDeli Team 3.
Art G. in Houston, Texas - Order # 255334
Thank you so much for the excellent shipping of my order. It arrived in super time, and was packed wonderful, and it is so good. FedEx did also an excellent job.
Till my next order viele liebe Gruesse, and have a happy Thanksgiving,
Hannelore P. in El Paso, Texas - Order # 254355
I received my order yesterday and was soooo excited!!! Thank you. You all are very organized and on top of every step of the ordering way. I'm excited to share the chocolates with my family at the holidays, since we don't frequent Germany much and rarely get to have these particular chocolates.
Thank you again. I'm sharing your web site with everyone I know.
Michele R. in Bridgewater, New Jersey - Order # 254462
GermanDeli is a lifeline to the "Heimat". I can't tell you how much I enjoy opening a GermanDeli box after the order arrives. It's like having Weihnachten any time of the year. Vielen Dank for your excellent service and support of our military!
Michael F. in San Antonio, Texas - Order # 255252
Hi...I just wanted to let you know that I received my order. Everything was in order. I appreciate the sturdy packaging, as all the items arrived in perfect condition.
Sylvia S. in Sag Harbor, New York - Order # 254334
Once again just a brief thank you for the great customer care I always receive when I place an order. Your company and employees really do set the standard which other companies can only hope to equal. A special thanks to team six for the great care they took in packaging my order.
Gerald B. in Gainesville, Florida - Order # 254574
This vendor is great! I place orders about every two months, often for the same imported products - Nutella, German coffee, cakes and candies. My order is always there (no mistakes), and the items are packed in such a way that they are protected during shipping.
This time, I received an e-mail saying that they would be holding my order until Monday since if it shipped on Friday, heat sensitive items could be damaged. I appreciated that greatly because our weather had turned to the high 80's and even with ice packs, my chocolates would have been a mess by the time they arrived. Incredible service!!
Andria S. in Wildomar, California - Order # 252309
Thank you! This is the best Internet buying experience/service/updates I have ever encountered! Product was everything I expected and delivered promptly in the conditions described. I cannot be and more pleased with the way this company and staff handled my purchase.
Again Thank You!
Rodney Y. in Pleasant Plains, Illinois - Order # 253970
I have great confidence in GermanDeli and have never been disappointed.
Dennis D. in Anaheim, California - Order # 254837
Thanks, your employees are just awesome.
Warm holiday wishes to all of you,
Erika J. in Jasper, Indiana - Order # 254622
I just want to thank you for the prompt shipment to Rebecca in Atlanta, Carsten in Eudora and Gene and Ursula in Lawrence Kansas. We have been most happily surprised with your customer service and I assure you that I will forward this company to all my friends and Family. I was really tickled to see the two little 'Haribo macht Kinder froh' included in our purchase. We wish you a very Happy Holiday Season.
Gene & Ursula H. in Lawrence, Kansas - Order # 253916, 253923 & 253931
You guys are a class act. Your products, website, price point, order fill and packaging are outstanding. I wish I had found you earlier.
Bill B. in Sacramento, California - Order # 252200
Am anxiously awaiting my latest package.....they always look so nice! It is better than Christmas!!!! :D
Sigrid K. in Clayton, North Carolina - Order # 253658
You guys ROCK!
Deborah M. in Fairhope, Alabama - Order # 254015
Many thanks for the QUICK order processing! Danke!
Margretta D. in Lawrence, Kansas - Order # 253885
We love your service and company. Especially the employees. Thank you very much.
Lee H. in Pocatello, Idaho - Order # 253005
I would like to thank everyone at GermanDeli for the prompt service provided with order number 252638 and the communications informing status concerning product. Keep up the good work.
Gary P. in Woodstock, Georgia - Order # 252638
Hi, I just want to say that it was a pleasure doing business with your company. Having PayPal makes it very easy to order with you. And you sent me tracking information so I would know when to expect my package.
I would also like to commend team number three who packed my order. I buy many things online, and I've never seen something so well packaged. The ribbon was a nice touch and the little free gummy bears too. Most impressive. Thank you.
Nancy M. in Bridgewater, New Jersey - Order # 252388
Every time I write a review for this great vendor "GermanDeli" I feel like a parrot since I say the same thing over and over again. It is just that what I have to say about this vendor is the truth and a fact, there is no other vendor out there that I have dealt with on the net for the past umteen years who can hold a candle to GermanDeli. Whether it be in the selection of products and their uniqueness, the prices, the shipping options, the speed of compiling the order and getting it out, the attention to detail or the great customer services!!
I truly believe that every other business out there from small to large could learn something by looking at how GermanDeli does business from start to finish. GermanDeli is run and does business the way I did when I had my own years ago and seems to be a dying breed these days. I am so glad that from the first time I ordered from GermanDeli years ago nothing has changed or gone downhill. If anything they are even better if that is possible since I think they are the best already. If anyone has not already tried products from this vendor they really need to and soon.
To the entire staff and team at GermanDeli I want to personally say thank you once again. My only regret is that I don't live close enough to come to the new retail store in Texas.
Steven B. in El Cajon, California - Order # 251086
Thanks so much for your quick delivery of my chocolate bar, sausage and hot mustard. It all arrived in a perfectly frozen state this morning. All was very neatly packed by Team 3, and I commend them for their good work.
The Milka Hasselnuss Diät is thawing for me to enjoy later. The Bratwurst is in the freezer. And the Loewensenf Extra is waiting for lunch time, when I'll have a sandwich. And of course, the cold packs are staying cold in the freezer for when I need them, plus I am as usual saving the styrofoam box for later use as an ice-chest.
Jerry S. in Beaumont, Texas - Order # 252686
As always the GermanDeli rocks! Thank you for the best coffee on earth.
All the best,
Jerry W. in Allen, Texas - Order # 252393
I just wanted to say that I have never been as impressed with buying things online as I am with GermanDeli. I have ordered 2 packages within the last month, and they both get here within 2-3 days, and they are packed as if they are arriving at a castle. They are super safe, and everything is as cold as it was just taken out of the refrigerator or cooler.
Their prices are great and their employees super friendly and helpful on letting you know where they are in the process of your order.
GREAT!!!! you ROCK!
Tiffany K. in San Antonio, Texas - Order # 250231 & 251882
I ordered from GermanDeli last year and the product and service were wonderful. Thank you very much!
Patricia R. in Duvall, Washington - Order # 252320
Thank you once again, it is always such a pleasure to do business with you—your courtesy and efficiency make me feel like I’m back in Germany again—you should give lessons to the rest of American retailers!
Charlotte P. in Metairie, Louisiana - Order # 252215
Hi I want to let you know I got my order today and I was very happy with your team 2 they did a super job with packaging.
Thank you Recht Schonen Dank,
Rosida H. in Yucca, Arizona - Order # 251742
GermanDeli is the best! Danke!
Michaela D. in Lexington, Kentucky - Order # 252036
*Bestest and fastest*....They are the best and fastest of all the merchants I have purchased from in the last several years...
Margarete W. in Chicago, Illinois - Order # 249894
Every time, this merchant can be relied on in quality, authenticity, speed and cost. As a retiree, I am enjoying to get all my groceries and foods delivered and to use my time for my interest and creativity. The GermanDeli has become key, and is being recommended to any one in need of a reliable home delivery of nourishing, reasonably priced tasty items.
Ina B. in Odessa, Texas - Order # 249947
Thank you so much for your prompt delivery and professional service. I wouldn’t go anywhere else for my German goods in the states! I love GermanDeli!!!
Brandy B. in Charlotte, North Carolina - Order # 251140
Hello, we have for several years now, ordered and received merchandise from the GermanDeli. We never have had ANY complaints about either goods or services, and we have rarely encountered this kind of pleasant service from any other company.
Thank you for being there.
Klare S. in Las Vegas, New Mexico - Order # 249833
I have to let you know that "you are the most pleasant and courteous folks to deal with".
Elfriede B. in Mountain Home, Arkansas - Order # 251263
Just wanted to let you know that I am very happy with my order. The packaging is outstanding. Great job, keep it up.
A totally satisfied customer.
Kathrin F. in Terrytown, Louisiana - Order # 250782
The GermanDeli has become my German connection with all the goodies I had missed since I left Berlin in 1986. Not only is everything in excellent and authentic condition, but also the ordering, the coupons, the multiple updates on delivery status as well as the lowest provided shipping costs are first class professionalism. Even when unpacking, I realize each time that I am being treated like their favorite customer.
Ina B. in Odessa, Texas - Order # 249398
Thank you so much for providing excellent information throughout the process.
Dennis D. in Anaheim, California - Order # 251154
You and your team are awesome. Thank you.
Sandra H. in Grand Prairie, Texas - Order # 247869
GermanDeli takes more pride in package my order than most companies take in their marketing, site, and sales. Everything is protected in case of any breakage or cross-contamination. Not that it would happen because each item is bubble-wrapped and cold packs inside the insulated box keep everything frozen. I can't believe all this and my shipping charges actually went down after I placed my order.
Great food, great service, and great pride in their work.
Dan J. in Hagerman, New Mexico - Order # 249215
Thank You :) I am always pleased when I place an order with you guys. You package your products so nicely they always arrive in perfect condition and quickly!
Nicole T. in Chicopee, Massachusetts - Order # 251036
You are all so very efficient, I just ordered yesterday and you are already shipping my order today. It was wonderful to work with you all and I thank you for your assistance. Please give my regards to Inga, she has helped too. I wish you all a wonderful day.
Helga L. in Sun Lakes, Arizona - Order # 250690
As always, excellent service & delivery!
Thomas D. in Plano, Texas - Order # 248581
This is the time of the year when GermanDeli helps to bring old world charm to modern American homes. They are the best at what they do. We are happy to have found them and become members of the GermanDeli family.
William S. in Granbury, Texas - Order # 248622
Your customer service is excellent! I am so impressed. I just received my order and must compliment you on how well it was packed and how quickly I received it. Because it had perishable items you held the order so it would travel during the week so I would get the items in the best condition possible.
Your communication is great and I appreciate the order updates. I love the little gummies in the box as a treat too. Thank you so much and I will be ordering from you again.
Renee Z. in Sacramento, California - Order # 249324
Thank you for the excellent job on packing, that you always do, and your quick/efficient work, of all staff!
Donna M. in Bossier City, Louisiana - Order # 250270
My Mom and I would like to thank you as we received our order(#249729) for a bunch of Szeged Spices this morning. We loved the way Team 1 packed the box of spices we ordered, and it all arrived in excellent condition.
Thank you very much, Happy Holidays and Good Tidings to all.
May & Ron R. in Delray Beach, Florida - Order # 249729
Thank you so much! I appreciate your concern with my receiving your product in top condition, and I appreciate the hard work that GermanDeli puts into every order. We have been thrilled with everything we have purchased from GermanDeli, and we will continue to order from you because of this level of service.
Many, many thanks,
Linda H. in Niceville, Florida - Order # 250020
Tausend Dank – you guys are without a doubt THE BEST!!!
Marie C. in East Providence, Rhode Island - Order # 249871
As always, a pleasure doing business with GermanDeli!
Beverly L. in Sheboygan, Wisconsin - Order # 247234
GermanDeli really has an exceptional customer service and I have always been and will always be a happy customer. Have a nice week!
Dominique F. in Missouri City, Texas - Order # 248367
I tried GermanDeli.com out, just to see how satisfied I would be with the prices and product. I sent my next order in immediately after I received the first shipment. All products were packaged much better than I would have imagined and arrived on time and in great shape.
The prices were extremely fair, and their customer service was very helpful and informative during the shipping process. I never had any questions with where they were in the process and when my product would arrive. They have certainly earned a new client!
Jason K. in Overland Park, Kansas - Order # 247529
What great service, thank you so much! We will definitely recommend your company to others!
Pam M. in Folsom, California - Order # 248694
You guys are so great. I love all the communication. It's so refreshing. Thank you so very much. Ich freue mich auf meinem Päckchen.
Susanne F. in Houston, Texas - Order # 248587
I would like to express my "THANKS AND APPRECIATION" to Team 2. I must give them an A+ in outstanding job performance for the packaging and shipping of my order. Everything was in very good condition. I was greatly impressed with the care taken to ensure the food was fresh and the chocolate cake was not melted.
Tom H. in Orange City, Florida - Order # 247559
All I can say is, another outstanding experience shopping with GermanDeli.com!!! GermanDeli never disappoints whether in the products they sell, the prices, lightning speed of preparation and shipping of the order, time it takes to get my order, the wonderful packaging and presentation or the wonderful team of people who process the order.
As I have said so many times and will say again. This is truly my favorite and would also like to say most special vendor I have had the pleasure to deal with and continue to deal with. There is never a worry or care when you are in GermanDeli's hands that's for sure.
Thank you once again so very much!!
Steven B. in El Cajon, California - Order # 246699
I have dealt with GermanDeli.com for many years. They give you what you ordered and are always reliable. They're simply the BEST at what they do!
John F. in Hawthorne, New Jersey - Order # 247209
Wow! Die Bestellung kam gestern, Donnerstag den 7. Okt. schon an, ganz zu meinem Erstaunen. Wunderbar verpackt - einfach prima. Ich moechte mich hiermit herzlichst bedanken fuer die beste Bedienung vom Office Personal bis Gruppe #2 (die wahrscheinlich die Packung zusammenstellten). Alles sieht so appetitlich aus und unsere Klub Mitglieder werden alles mit Freuden geniessen.
Ich wuensche allen einen herrlichen Freitag mit dem daran-haengenden Wochenende - ausruhen - Spass haben - Freizeit und Wetter geniessen. Tschuesschen bis zur naechsten Bestellung.
Elfriede H. in Longview, Texas - Order # 248341
Thank you so much, I wasn't expecting such a fast turn around and am pleasantly surprised and how fast, efficient and just awesome you guys are. Thank you so much!!! I will definitely order from your site in the future. Have a great day!
Holly B. in Chula Vista, California - Order # 247981
This has been a wonderful company to work with. All items have been as described, delivery was quick, refrigerated items well insulated.
Monica P. in Salem, Virginia - Order # 246459
Very good service and products.
Marcus C. in San Antonio, Texas - Order # 246676
Excellent product and customer service, as always.
William A. in El Cajon, California - Order # 246514
I've ordered about 6 times from this vendor with the same excellent service each time. They have a a wonderful selection of quality imported products, and I love the opportunity to purchase those. Their customer service is excellent and they're easily reached by phone for any questions. E-mails come letting me know what stage of packing/delivery my order is in.
Although the shipping costs are on the high end, things are packed in such a manner that nothing has ever arrived broken, and refrigerated goods are packed with dry ice and ice packs. Well worth the few extra dollars.
My only wish is that their meat could be made by more natural/organic processors rather than companies that use preservatives, therefore, I don't order their meats. But I love this vendor and will continue ordering from them.
Andria S. in Wildomar, California - Order # 246597
My friend got her package on Friday, I believe. Her birthday was yesterday, Saturday. It was a big hit! I am so pleased with your company & service.
Thanks so much,
Cathi P. in Gainesboro, Tennessee - Order # 247361
Delivery time is excellent, quality of packaging is excellent. Food arrives in excellent condition.
Margot W. in Taos, New Mexico - Order # 246557
I wanted to say WOW Thank you very much for the wonderful customer service and the packing job on my mother's birthday gift was absolutely amazing! She was soo happy to see the items inside including an unexpected birthday card that I did not order from your site.
You are all amazing. I am now gonna make another purchase this time for my grandmother who is also from Germany. Her birthday is on the 16th.
Thanks again will send new order in just a few minutes. Thanks!
Mike P. in San Francisco, California - Order # 247792
Thank you - thank you - the package arrived today and everything is wonderful. So glad that I have my Coffee again - kindest regards to all of you.
Therese A. in West Hempstead, New York - Order # 247553
Ihr seid Super Klasse, auf schwaebisch "oifach sauguat". Herzlichst.
Edelgard H. in San Antonio, Texas - Order # 245845
Herzlichen Dank!!! I am deeply impressed with how fast the parcel arrived and how well each item was packed! Thank you very much! A "a real piece of Germany" in the USA!
Angelika G. in Grand Rapids, Michigan - Order # 247172
I can never say enough about your superior customer service. Thank you so very much for all that you do to bring a little “Heimat” to us “Ausgereisten”. I can hardly wait to get my goodies – looking forward to a totally “foodie” weekend with the kids and grandkids visiting from NC!
Many greetings from Rhode Island,
Marlies C. in East Providence, Rhode Island - Order # 247480
I just want to say WOW!!!!! Your shipping, packaging, and products are amazing! I'm already planning another order...thanks SOOO much. It's great to have a TASTE of Germany now that we are back stateside. Kudos to you all! Cheers :-)
Emily B. in Cabot, Arkansas - Order # 247467
You guys do customer service better than anyone on the internet, outstanding job! Every now and then I get a hankering for some German delights and your site is where I go.
Bob D. in Fall River, Massachusetts - Order # 247426
Thank you, everything arrived today and we had Maultaschen for dinner! The Nussecken are particularly delicious :-) They won't last long around here. Thank you for fabulous service and delicious products.
Angelika S. in Seguin, Texas - Order # 247228
Thanks - as always you have a perfect customer service - keep up the good work :-) Vielen lieben Dank!
Ursula M. in League City, Texas - Order # RS247293
EXCELLENT packing job, and quick arrival, thank you!
Charlotte P. in Metairie, Louisiana - Order # 246887
I just added to and edited my order and thanks to Ottilie, who was so helpful, professional and friendly, everything was taken care of in no time. You guys are outstanding!
Gertraud H. in Marietta, Georgia - Order # 247502
It was probably the easiest experience I've ever had with an online merchant. Prices and shipping costs were reasonable. I received my merchandise a lot sooner than expected.
Gerhard P. in Jacksonville, Florida - Order # 246024
Just had to write once more to let you know how fantastic your service and personal communication with your customers is. I do a lot of shopping on the internet, from QVC to Amazon, and though I like them a lot, none of them can compare to GermanDeli. All of you guys are definitely the best in my book.
Planning on being your steady customer for a long time as I hate shopping in grocery stores these days and searching for the foods I can't find. Keep up the good work and thanks for all the help!
Brigitte G. in West Lebanon, New Hampshire - Order # 247302
We love you GermanDeli.com!!
Deborah V. in San Diego, California - Order # 247356
Over the years the service at GermanDeli has never wavered...it is the best on the Internet. I feel like I am a member of their family and I look forward to shopping at GermanDeli.com.
William S. in Granbury, Texas - Order # 245938
It's incredible! The ink was hardly dry on the order I placed yesterday afternoon and it was delivered to my door early this morning. It just doesn't get any better!
Thanks, GermanDeli Team, for continuing to be the leader in customer service (not to forget the quality products)!
Arthur G. in Houston, Texas - Order # 246949
Thank you so very much for excellent customer service. I, as a German, truly appreciate the prompt and friendly customer service ALL of you are providing.
Sehr schoenen Dank,
Marita L. in Humboldt, Iowa - Order # 246959
Thank you Team, I just received my order, as always everything arrived in good shape...Every Company that does on line orders, needs to take a lesson from you guys, on how fast orders get shipped.
Thank you all.
Rose B. in San Antonio, Texas - Order # 246718
As always – I so appreciate your wonderful service and products.
Tanya B. in Nitro, West Virginia - Order # 246836
WOW! This is my first time to order from GermanDeli, and I am SO IMPRESSED! I never expected the order to come that quickly! It was wonderfully packed, and arrived safely, and exactly what I wanted.
You guys are fantastic, and I really look forward to ordering from you again. Thank you very much! VIELEN Dank! :)
Tina R. in Round Rock, Texas - Order # 246498
I just received my order from GermanDeli and wanted to thank all of you for an unprecedented level of customer service. In particular, Team 5 made sure that my beverages in glass, plastic and cans arrived intact. The numerous e-mails I received as my order progressed through its various stages of fulfillment were unexpected but showed how quickly and efficiently you operate.
Thank you, I am extremely satisfied with my experience with GermanDeli.
Adam A. in Dayton, Ohio - Order # 246189
I am always amazed how fast you ship, everything I ever ordered was oh so good...
Rosemarie B. in San Antonio, Texas - Order # 246718
I haven't received the product yet, but so far I want to tell you how much I appreciate your e-mails and customer service overall. You are outstanding - einfach wunderbar!! I am sure I will do business with you again.
Vielen Dank fuer alles!
Terry H. in Springfield, Illinois - Order # 246252
The brats we ordered were amazing!!! Thank you!!!!!! Talk about a crowd pleaser!!
Tracy K. in Napa, California - Order # 245390
Have not been disappointed with anything I have ordered from them. I have a German friend and have shared the site with her and also the merchandise I have ordered I have shared and she was very excited to find it authentic.
Julia W. in Waynesboro, Virginia - Order # 245026
I love doing business with your company. The service is outstanding.
Wilma C. in Sugar Land, Texas - Order # 246306
I have been shopping at the GermanDeli for several years now and they are always great and extremely helpful to fill your needs. The staff is consistently polite and friendly.
John L. in Tucson, Arizona - Order # 244666
Just want to say thank you for the excellent job you done again (team 6) everything arrived in the best conditions like always. You are the bomb and I will be ordering again. Have a blessed day.
Ingrid H. in Spring Lake, North Carolina - Order # 245819
My order was received in excellent condition, as usual, and very promptly, also as usual. GermanDeli continues its well-known tradition of outstanding customer service, probably the best in the entire trade.
Arthur G. in Houston, Texas - Order # 245749
I am absolutely elated that I found an online company whose products and standards stand way above the rest. Fantastic fast shipping. Very, very well packed. Great products. Great prices. Would recommend you to everyone I know who likes the best that life can offer. Thanks so much.
Sheila C. in Newport, Tennessee - Order # 246048
This is only my second order with GermanDeli.com but I have already turned several of my friends on to you. Above your wonderful products I now recognize outstanding service as well. Thank you again, and we'll be back soon!
Susan B. in Merrick, New York - Order # 245625
Received my package from you in record time! It is great that I know whenever I place an order with GermanDeli, it arrives in a day or two! Great service. Thanks so much. Love your website.
Virginia M. in Edmond, Oklahoma - Order # 245886
Thank you...everything came on in perfect condition. Great service!!!!!!!
Renee N. in Lacon, Illinois - Order # 245535
This is incredible! My order just arrived! What a quick delivery, I'm totally impressed! And as always, the ordered products are of high quality and delicious. Tausend Dank!
Ute R. in Austin, Texas - Order # 245859
Thank you so much for doing such a great job of keeping your customers informed! And, of course, your products are a great hit with my German brother-in-law, who finds himself in the middle of Oregon with precious few opportunities to enjoy food from home!
Jaton W. in Dallas, Texas - Order # 245451
Thank you so much!! There is no better company to do business with than GermanDeli.com!
Karin F. in San Diego, California - Order # 245866
Thank you so much! You guys are the BEST!!!
Tracy K. in Napa, California - Order # 245390
Wow....it has been a long time since I ordered from GermanDeli and I had forgotten your high level of customer service. It is outstanding..........
Clem S. in Fort Mill, South Carolina - Order # 245511
Your company has the best customer service I've had the pleasure of ordering from.
Christina S. in Sewell, New Jersey - Order # 244040
Our first order arrived today via FEDEX. We are impressed. Many thanks to "Team 2" for the wonderful job of packing. The order was complete and the contents are in perfect condition.
Terry and Monika I. in Orlando, Florida - Order # 244826
I did not trust my eyes when the door bell rang and my order was delivered! That was incredibly quick! And everything is in great condition! Once again I am thrilled by the excellent service and the quality of the products.
Thank you from the bottom of my heart! You are one of a kind!
Ute R. in Austin, Texas - Order # 244886
I received my package and I am delighted!
This was my second order from GermanDeli and I just want to express how pleased I am with your company. Your customer service and mindfulness is a rare treat in this madcap world of ours! So many organizations have lost sight of this...it's so nice to do business with those who truly "walk the talk".
Tonya F. in Charlotte, North Carolina - Order # 244590
I've got to say the service from GermanDeli.com was exceptional. Between the shipment updates, the quick delivery, and the expert packing, I was so impressed with this company. This was my first order, but there will be many more to come.
Doris B. in Belton, South Carolina - Order # 244587
I love you all! Have been a customer about 9 years...NEVER disappointed!!!
Inese W. in Williamsburg, Virginia - Order # 244861
I would like to compliment you and your staff again for your professional and courteous handling of my order. It's just amazing I can order on Sunday, packed and shipped on Monday, and receive my goods on Tuesday. My mother, who is German and in a nursing home, just can't wait for me to bring her the goodies I have ordered. You again have made my mother shed wonderful tears of joy.
Thanks So Much!!
Rosemarie M. in Buhler, Kansas - Order # 244557
I just wanted to let you know that I have received my recent order. I must tell you I get boxes all the time and normally they are fairly beat up. My Address is in Florida but that is a mail service to get mail to me in Haiti where my wife and I are missionary teachers. I was very pleased to get this box and see how nicely it was packed by Team 5 and how well it held up to normal shipping in the US and then the flight to Haiti.
Thank you very much for your attention to details. I will be happy to tell my friends about your site and stores.
Tom F. in Haiti - Order # 242628
What a great service! We received the Package already.
Hilde J. in Copperas Cove, Texas - Order # 244392
I received my order today and wanted to say I have never had such wonderful, prompt service. Thank you for taking the time to “do it right” and make these products available to us. Everything from communication to packaging was top of the line. Wonderful company!!
Thanks again –
Vanessa T. in Miranda, California - Order # 244060
I received my order just as you said I would and I need to let you know that as a first time buyer to your website everything was as advertised. Danke for the great service and I will be a repeat customer.
Christopher E. in Toano, Virginia - Order # 243971
Thank you for the very helpful and polite customer service over the phone. I will definitely order again.
Laura W. in Santa Cruz, California - Order # 244250
User friendly website, great products, fast service & packaging with a German touch!
Inge V. in Baton Rouge, Louisiana - Order # 243009
As always, you have the best customer service of any company I've ever seen!
Benetta B. in San Diego, California - Order # 244030
Thank you for the package. It was very well prepared by team #2. We will deal with you again in the future.
Marjolaine T. in Baltimore, Ontario, Canada - Order # 243096
To everyone involved in sending us that wonderful Bread, a big thank you. It was a real pleasure to see how careful everything was packed including the little surprise. For years we have dreamed of German bread that we enjoyed so much on our trips home. You will hear from us again.
Thank you again mit vielen Gruessen,
Ursula H. in Port Washington, Wisconsin - Order # 243577
Thanks, the follow up process on the order's status has been excellent and helpful.
George M. in Naperville, Illinois - Order # 243829
Best online shopping experience ever.
Dagmar H. in Las Vegas, Nevada - Order # 242587
The package arrived early this afternoon and everything is perfect! I'd like to thank you for your quick and most efficient service....very Germanic. It certainly is a pleasure ordering from you and we look forward to our German goodies.
Dorothea R. in Melbourne, Florida - Order # 243049
Gestern ist alles gut angekommen. War ja auch bestens verpackt.
Vielen Dank und freundliche Gruesse,
Annalu M. in Niceville, Florida - Order # 243240
The order arrived yesterday in good shape. Kudos to packing team 5-Great Job. We look forward to ordering from you in the near future.
Robert K. in Lubbock, Texas - Order # 243384
My girlfriend just received an order that she placed with you last week. I wanted to take the two minutes to let you know that I find the packaging you use, the presentation of merchandise and overall quality of the products ordered is very impressive.
I am in the transportation business and work for a Third Party Logistics company and deal with shippers daily. The little extra that you put into the packaging with the German flag colored ribbon is a fine touch and goes way further than most.
Keep up the wonderful marketing touches and efforts.
Marshall R. in Baton Rouge, Louisiana - Order # 243149
The GermanDeli packaging and attention to customers wishes is exemplary. I have always been satisfied with their treatment of my orders.
Richard E. in San Antonio, Texas - Order # 242265
Thank you so much for your excellent customer service over all the years I ordered from GermanDeli. Doesn't matter what's gonna happen, you will NOT LOSE me as a customer!!!!!! Wish I could order more sometimes, but when you close to 70 and on a fixed budget, you can just do so much lol. That's why I always enjoy my package from you.
Regards to everybody,
Erika J. in Jasper, Indiana - Order # 242882
Like always, an all in all wonderful shopping experience, that's why I keep coming back! Also I'm very impressed that everything that needs to stay cold for the 4 day ship time, is packed so it does stay cold....especially in the hot weather we've been having!
Beverly L. in Sheboygan, Wisconsin - Order # 242043
We received the package, today. Your company packed the items perfect as I would expect it from Germany and so from your Deli! We definitely will order in the future, again.
Reza N. in Odessa, Texas - Order # 243143
I would just like to thank you guys for all the wonderful German products you offer. It's been a while since I realized you actually could take me back to my childhood and all the great foods I loved then. Been in the US for over 50 years and never realized what I missed until now. Keep up the good work - I will be a steady customer in the future!
Brigitte G. in West Lebanon, New Hampshire - Order # 242607
I just received my very first order and am happy to say that I am very pleased. Service and delivery of my products was nothing short of outstanding. Fast and prompt service is something that other retailers should pay more attention to. Thank you GermanDeli for having such great products and customer service. I will be ordering again!
Diana J. in Stockton, Missouri - Order # 243014
I just wanted to say thank you to all of you for my most recent order. It’s refreshing to have found a business that takes such care of its customers and delivers such excellent products. I have been very impressed by your professionalism and will be sure to place another order soon. Thank you so much. You should be proud of your operation.
Arndt P. in Los Angeles, California - Order # 242916
The staff is absolutely the best, as is the merchandise!!!! I never have to wait very long for my order. In a couple of days I am enjoying my purchase. Thanks, GermanDeli!!!!!
Monique K. in Kermit, Texas - Order # 241846
Our order arrived today, a day early. We sure do like FedEx. Thank you to everyone at GermanDeli for your careful attention to all details. You will hear from us again soon!!!
Dieter & Patti K. in Brandon, Oregon - Order # 242490
I have been a repeat customer of GermanDeli.com since 1998. The products are excellent, customer service is impeccable, shopping online is simple, and delivery is prompt. If any of the above were not so, I would shop elsewhere. GermanDeli.com is a wonderful place to shop online for German foods, coffee, and many other items imported from Germany.
Scott I. in Las Cruces, New Mexico - Order # 241726
I sent this package to my aunt who is 88 years old. I always try and find things she might eat (she is a chocolate lover). She received her box today and said, "this is the nicest box you have ever sent. There were even cold packs inside the box." She was eating the chocolate wafers when I talked to her a few minutes ago. I am so pleased with your service. Thank you.
My family is from Germany, the black forest. Came to USA in 1890. I love anything to do with Germany!
Jennie - Order # 242454
Thank you very much for always being so considering. Your company has the best customer care!
Have a great day,
Monika T. in Wheeling, West Virginia - Order # 242836
After many orders from the GermanDeli we can only say that Goods and Services were superb in every way. We can recommend the company with only the highest praise.
Klare S. in Las Vegas, New Mexico - Order # 241430
The package arrived today in perfect condition. The contents inside were so carefully packed. I was very impressed with all of your e-mails letting me know what was happening with each step of the processing of my order. I look forward to enjoying a taste of Germany, and I also look forward to ordering from you again.
Donald I. in Suisun City, California - Order # 242339
Thank you for the wonderfully fresh products AND the super-fast shipping. I will be ordering again, and again, and again.
Janette M. in Fort Leonard Wood, Missouri - Order # 241925
I have ordered twice before I created this account. Last time my order arrived in one day! Thank you for your excellent service!
Kim K. in Frisco, Texas - Order # 242492
I just wanted to share with you that I was very impressed with the delivery of my products we bought from GermanDeli. It was above and beyond what we expected when the gummies showed up. I want to say thanks to you and your staff. It was a pleasant surprise when it arrived in 102 degree temp. Thank you very much.
James H. in Mascoutah, Illinois - Order # 242039
Thank you so much for your quick delivery of my package, I was really positively impressed, that my meat was still solid frozen! I will recommend you to my friends, and I also appreciate that you have a military discount, special as a military wife from Germany. God Bless.
Carol P. in Crestview, Florida - Order # 242092
Recieved the order, Thank you so very much for the wonderful care you take of sending you packages.
Erika R. in Brenham, Texas - Order # 242019
It arrived today as you said. Many thanks and it always nice to do business with you folks!
Guy T. in King George, Virginia - Order # 241807
You folks are outstanding with your customer service. Absolutely the best, I'm always informed about my order.
Gunther C. in Orlando, Florida - Order # 242212
Thank you so much for the updates!! I love surprising my family members with your products!! I actually need to order things for me for a change. I can’t tell you how much pleasure knowing the GermanDeli is available. My husband and I miss living in Berlin, Germany. When we are in Keller, Texas visiting family...we always make it a point to stop by the store to purchase things we miss. Please have a wonderful rest of the day!
Stephanie M. in Hickory, North Carolina - Order # 242169
Thank you very much for the updates. Your service is - as always - excellent!!
Ilka M. in Greenville, South Carolina - Order # 242132
Thank you so much for your honest business policy. I really appreciate it. Looking forward to tasting the goodies.
Sophia A. in Richland, Washington - Order # 241833
I just received my package and I wanted to say thank you very much to all of you and the beautiful card and extra goodies. It was very sweet of you and I will be sure to share the goodies and the word of what a wonderful company you have.
Christina M. in Old Hickory, Tennessee - Order # 241515
Thank you very much. I received my bread today 7-31-10 I'm very happy about my bread. It is just what I hoped for. Just like home in Deutschland. Danke again.
Elfriede L. in Modesto, California - Order # 241655
Your Teams are great. Thank you for fast service.
Leland H. in Pocatello, Idaho - Order # 241906
The best customer service on the Internet. Great people will get you any thing you want. My best store.
Richard S. in Niles, Illinois - Order # 240691
Just received my product and had to say what a great operation you have. Wonderful products and GREAT service. I'll be sure to shop with you again.
Johannes P. in Dallas, Texas - Order # 241677
Hi my friends at GermanDeli. Thank you for the prompt shipment of my order. I got it Tuesday. All the food was still frozen solid. Can't wait to have my leberknoedel soup. All the best to all of you.
Jacki R. in San Antonio, Texas - Order # 241313
Thank you very much. It's always a pleasure working with GermanDeli. Great products, efficient shipping, and excellent customer service!
Regina G. in New York, New York - Order # 241558
I received my order and am enjoying it very much!
Jeanie J. in Kansas City, Missouri - Order # 241093
Received my order on Saturday and as usual everything was well packed and arrived in great condition! Thank you very much…….
Jay K. in Cordova, Tennessee - Order # 241207
This was my first order with GermanDeli.com and I must say it will not be my last! They were very prompt and kept me notified each step of the way.
Dennis L. in Pittsford, New York - Order # 240215
I received the ordered merchandise on Saturday. Everything arrived safely and as ordered. I appreciate your speedy turnaround. And also want to thank you for the German magazine as well as the "bears." They tasted good.
Ann H. in Mount Laurel, New Jersey - Order # 241096
Again, your team does over and above for customer service. Thank you for your consideration. I know you all work your rears off for your customers and it IS appreciated!
Steve K. in Tucson, Arizona - Order # 241234
Team 2 did it again! My package arrived super fast and was packed very professionally. Thanks for another great order and super service from GermanDeli!
Glenn D. in Riverside, California - Order # 240650
Love this store, have been ordering for years.
Karin T. in Cedar Rapids, Iowa - Order # 239883
GermanDeli.com really goes beyond good customer service. The communication is outstanding and the packaging/shipping is equally WOW! There are few places where you can buy German products and it's very nice to know that there is one that you can certainly trust. Perfect! Thank you!
Letty R. in West Hartford, Connecticut - Order # 239973
By far the best company on the internet....If you've never been to Germany, you can find and experience it at GermanDeli.com.....If you have been there and miss the experience, GermanDeli is the place to go to get reacquainted.
William S. in Granbury, Texas - Order # 239784
I love GermanDeli, whenever I'm homesick, I just order my favorite foods. Thank you.
Marina R. in Robinson, Illinois - Order # 239813
I love ordering from Germandeli.com! Everything comes packed so wonderful. It seems a lot of care is taken when packing items. Customer service has also always been so quick to respond and everyone is so very nice. I will continue to order all those items I miss from Germany! Thank you!
Janet S. in Woodbury, Minnesota - Order # 239798
Order arrived at about 10:45 am today. Everything that should be frozen was and even a clump of dry ice "survived"!! Thank you. Great service.
Patricia B. in Brenham, Texas - Order # 240737
I just received my order today and was very impressed. Thank you for the way that you packed it and for the gummy bears.....that was such a nice touch. I will be ordering again from you. Again, thank you.
Jerri G. in Rockford, Illinois - Order # 240569
Thank you, Thank you, Thank you! I received my Maultaschen today and fixed them immediately. They are very, very good. Just like I remember. German Deli is a wonderful Company. Everything I ordered is great. Your Customer service is excellent, which is rare with most Businesses nowadays. I will definitely order Maultaschen again. Thank you again.
Inge D. In Martinez, Georgia - Order # 240504
Thanks very much for the fast shipping! It arrived today!
Anne S. in Saint Clair Shores, Michigan - Order # 239394
I received my package with all the German products today. Normally I don't do this but in this case I have to say "Thank you". I was so pleasantly surprised about how carefully and with how much "love" my goods were packed. Very rarely have I experienced such good customer service. Thanks a lot, and I definitely will recommend you to my friends who miss German food as much as I do! :)
Christina W. in Stamford, Connecticut - Order # 239343
I must say I am very impressed by the handling of my order. I appreciate all the updates that you have provided for me. It makes me feel like you all really care about a persons order. There are a few of my family members who visit your store in Dallas and I hope one day I will be able to visit myself. Thanks again for all your help in making sure my order gets delivered fresh and with lots of care.
Sabine F. in Baton Rouge, Louisiana - Order # 239288
Thank you so much for your prompt delivery of the Handkase. My mother received it today and was absolutely delighted. The packaging was wonderful.
Jo W. Order # 238630
I love shopping at GermanDeli. They have all the Items I miss most about Germany. service is as always excellent.
Monique K. in Kermit, Texas - Order # 238212
I just love this place. They are so determined to do a good job and customer satisfaction really means something to them. All the products are great and everything is very well packed. Shipment is always fast.
Axel G. in Gainesville, Georgia - Order # 238135
DANKE, euch allen von ganzem Herzen Thank you so much whole hearted for your excellent service.
Helga A. in Columbus, Mississippi - Order # 239069
I just wanted to say thank you so much for your excellent service and your genuine friendliness! I'm so glad I switched from Candyworld to you. I have never been so informed with my orders every step of the way as I have been with your company you feel like family! Until my next order Danke und alles sehr gute!
Linda Y. in Tustin, California - Order # 238806
Thank y'all for great customer service! I received my merchandise yesterday. Have a great day!
Inna W. in Houston, Texas - Order # 238987
As I told one of the staff in an email, GermanDeli runs like a well-oiled machine! Since that definition may not do justice to the team members who work diligently on every order, I should clarify that I received excellent, personalized customer service!
After I placed my order I realized the friend to whom I was shipping the package would more than likely not be home that weekend, so it was crucial that it not be delivered while she was out of town. I talked to Petra on the phone and she assured me she would make a note on the account to ask that it be delivered on Thursday, but if they weren't able to do so, GermanDeli would make sure that it was delivered the following Monday when my friend was back in town.
Since I was ordering six of the same item, I called back to inquire about expiration dates, and once again Petra was incredibly helpful. She explained the process they go through to ensure products are fresh and have an extended shelf life whenever possible.
I received regular email updates about packing and shipping status, and the package was delivered that Thursday! I also had the pleasure of email correspondence with David, who was just as helpful as Petra in relation to setting up my GermanDeli account.
Upon opening the package, I was completely floored by how well it was packed! Imagine my surprise when I opened the box to find a nice placard with a ribbon and GermanDeli logo on the top, and the sweet finishing touch on top of my order: two tiny, super cute bags of Haribo Gummi Bears (gratis!).
After that, there was a Styrofoam box within the shipping box, and inside that my bags of candy were on top of six perfectly bubble-wrapped jars! Once I took off the bubble wrap, I realized underneath each jar had an additional Ziploc baggie around it, so it was definitely an air tight packing job!
I can't remember the last time I had such stellar customer service or received such a well-packaged shipment.
Thank you, GermanDeli team for your top-notch customer service and for paying attention to every last detail. I will definitely order again!
Isa E. in Minneapolis, Minnesota - Order # 237853
They kept me informed through out the whole process as to how my order was going and at what stage it was at.
Linda K. in San Antonio, Texas - Order # 237752
Habe gerade meine Bestellung von Euch erhalten... alles war bis zur perfection verpackt, alles frisch und ohne Makel. Man kann beruhigt sein, wenn man seine Bestellung bei Euch aufgibt, ich empfehle Euch mit ruhigem Gewissen weiter. Grosses Kompliment an alle bei GermanDeli, you are my Number One Store!!!!! Dankeschoen nochmal.
Jutta B. in DeRidder, Louisiana - Order # 238677
Wow! Your cold Styrofoam packaging is better than anything I ever received in the mail in years. Everything arrived in great and tasty condition! Your branding is also first class. The GermanDeli cardboard box and the German flag cover sheet had me smiling before I even saw the first piece of candy in the box!
Andy S. in Andover, Minnesota - Order # 238034
Ein herzliches Danke Schoen fuer die GermanDeli.com. Wie jedesmal bin ich begeistert wie gut verpackt und schnell es ankommt. Bin Kunde bei Euch auf Lebenszeit.
Christiane C. in Tulsa, Oklahoma - Order # 237361
YOU ALL ARE GREAT!!!!! THANK YOU!
Gisela M. in Orlando, Florida - Order # 238521
Thanks for your fast and friendly service. I also appreciate the honest shipping charges. I'll certainly be a repeat customer.
Sarah K. in Columbia, South Carolina - Order # 238538
Thank you, I will be back soon! Very good service!
Vibeke S. in Naples, Florida - Order # 238286
Please know, you've made a retired military family very happy. :) My father had an excellent father's day, complete with bratwurst on the grill and homemade German potato salad (my mother's contribution). Not only will I be ordering from you in the future, so will they. :)
Thanks very much!
Angelique B. in Troy, Montana - Order # 238161
Thanks for the quick delivery! Will enjoy as always!!!
Maria M. in Harrisonburg, Virginia - Order # 238043
One of the best places I have ever ordered from. Excellent customer service!! Informed you about the status of order from day one. I had several people over for the Germany World Cup game and they were very impressed with your product. Myself and many other friends will ordering again in the near future! Thank You!
Timothy M. in Wilmington, Delaware - Order # 237037
Just could not get any better.
Gerald S. in Le Center, Minnesota - Order # 236665
I have been very impressed with the overall experience of ordering from GermanDeli.com. It is a nice change to receive personalized emails regarding the status of my order, as well as having the shipping adjusted to reflect the actual cost. After receiving my order today, however, I am EXTREMELY impressed with the care and detail with which my order was packed. I am a frequent online shopper, and I have NEVER seen anything packaged so well, so effective and efficiently.
My husband is European and I have ordered from several US sites boasting European foods (including the much sought after Milka), and usually the items are just thrown together in a box, thus causing damage to the point where some items are inedible. One site just randomly substituted entirely different cookies without explanation or forewarning. These cookies were so terrible that nobody in the family would eat them. I contacted the site's customer service as the website did not declare that substitutions would be made at their discretion, and got no response whatsoever. It is a great option Germandeli.com has at checkout regarding substitutions, as well as other specific details, so there are no "surprises" when the order arrives.
You really never know with certainty what type or standard of service you are going to receive when ordering on the internet. Germandeli.com has earned a repeat customer with me. I will also be advising family and friends about the outstanding customer service I have received.
Thank you very much!
Donna K. in Corvallis, Montana - Order # 237860
I just phoned your toll free line and spoke with David to let him and your team know how extremely satisfied I was with my recently placed order GDCOM-237783. I was very impressed with the order status e-mails and the quick turn around time of placing the order to receiving the goods. Everything arrived safely since it was packaged so well and neatly.
I may even order more perishable products next time since the packaging was handled so well. I look forward to placing many more orders in the future.
I wish you all a pleasant day!
Sabine G. in Denver, Colorado - Order # 237783
Danke schoen for the kind message regarding my order being shipped! ;o) I look forward to receiving my FIRST order! ;o)
Dennis O. in El Paso, Texas - Order # 237612
You guys are awesome!!! Thanks so much for your wonderful customer service!!! It is very much appreciated.
Michaela A. in Hamilton, New Jersey - Order # 237985
I sent my father Cheesecake and Leberkaese. He couldn't stop talking of the cheesecake "just like my mother used to make" he said. What a hit !! The Leberkaese I'm told is being held for a special dinner but I can bet it will be just as tasty.
Today I'm going to ship again, the flavors bring back many good memories for my folks who came to the US in 1965. I'm so glad I found you GermanDeli.
Bettina H. in Libertyville, Illinois - Order # 237728
Thank you very much for your promptness of filling my order – which I received yesterday. Thank you so much again.
Lilo H. in Pompton Plains, New Jersey - Order # 237502
The best company I deal with on line. Fast, quality, fair prices & most of all dependable. I've purchased from them for years and have always been more than satisfied.
John F. in Hawthorne, New Jersey - Order # 236652
They never cease to amaze me with their great service and have never, ever disappointed me!
Steve K. in Tucson, Arizona - Order # 236597
Great customer service and prices.
Jamie M. in Gatesville, Texas - Order # 236598
I can't say enough good things about this store and their employees. I have purchased several items from them in the past few months. Their food is just as I remember from being stationed in Germany from 1960-1962.
Their hospitality and service remind me of the wonderful people I met while I was stationed in Kaiserslautern. Too bad they can't come up with a way to bring Oktoberfest to rural Arkansas. But, then again, I live in a dry county in the Ozarks.
Do yourself a favor and try this store out. You won't regret it.
Art J. in Cherokee Village, Arkansas - Order # 236529
Oh, thank you SO much!! It did arrive and it was a hit!! The packaging was super!! This is the 1st time that I have ordered from you and I am MORE than completely satisfied with the entire experience :-)
Carolyn S. in Westwood, New Jersey - Order # 237309
GermanDeli.com has some of my hardest-to-find favorites, and I will be a loyal customer for a long time.
Chelsie I. in Cape Coral, Florida - Order # 236392
Having recently discovered your company, I placed an order rooted in a fond memory of time spent in Germany.
I was (and still am) totally blown away by the rapid and efficient processing of my request. Not only did your fantastic Team 2 save me money on shipping, they included Gummi Baren!!
As far as I am concerned, they are Second to None. Please thank them for me.
Thomas W. in Gafney, South Carolina - Order # 237439
Hello, just received my packet with all the German Goodies. Everything arrived in excellent condition. Thank you so much.
Ellen B. in DeLand, Florida - Order # 237066
Order #236993 was received this A.M. Everything was well packed and in excellent condition. Your service and products have always been excellent.
Danke and alles gute,
William F. in Port St. Lucie, Florida - Order # 236993
Hi, we got our order last week. Everything was in order and arrived safely.
We were really touched by the card that you put in thanking us for our overseas service. Although our service is not military, it's really tough living here with all the lack of infrastructure, poverty, pressures from outside interests and foreign governments sometimes and the general feeling of alienation from U.S./German/Western life. Often, after a long and really horrible day on the visa line (the average consular officer does over 80 interviews a day) or dealing with American Citizen Services (visiting prisoners, visiting (very horribly maintained) morgues and dealing with some very complex situations, my husband and his officers really are fatigued, demoralized and yes, even depressed. The days that are good are great, and when they make a difference in someone's life by helping it's fantastic, but so much of the work is just emotionally and mentally draining.
My husband passed your card around the section at the afternoon staff meeting. It was very much appreciated.
I will be using the items at a little gathering for the section next week (I'm going to try and make Laugenbroetchen myself, so that should be an adventure). It will be a special treat for everyone.
Thanks so much again. I will definitely be ordering from you in the future.
Viele Gruesse aus Accra,
Grechen E. in Accra, Ghana - Order # 236214
This is the first time we ordered from GermanDeli.com. We loved everything we bought; the meats tasted the same, as I remembered it from Germany. Packaging was awesome; shipping was fast. We will order again from the company!!!
Judy N. in Weirton, West Virginia - Order # 236289
I am amazed at how fast you guys get out your orders! Thank you! Schoenen Tag noch UE
Lara G. in Winsted, Connecticut - Order # 237471
I guess I should just cut and paste my review from my last one since once again the same result. Outstanding service all around in quality, selection, pricing, speed, shipping and packaging and definitely with the customer service!! Once again thank you so much you did it again and I give German Deli a 10+ rating. I look forward to my next visit in the near future. My only regret is that I wished I lived closer so I could visit your new retail store.
Vielen Dank fuer Alles Ihr seid Spitze!!
Steven B. in El Cajon, California - Order # 236256
BEST FOOD AND SERVICE ON THE INTERNET!!!! Thanks!!!
Tracy C. in Cookeville, Tennessee - Order # 237093
I would like to thank everyone at GermanDeli, this is the second time I've ordered from you and it's been an absolute delight both times. Everything is packed with such care and arrives very quickly!
I move around a lot, so it's nice to know that even if I'm in a city with no access to a good European grocery, I can always count on you to help bring a little bit of Germany home with me! Thanks again! I'm filling another cart as we speak!
Immer vielen Dank,
Ashley H. in Milwaukee, Wisconsin - Order # 236786
I received the order today and when I opened the box I was truly surprised. Everything arrived here in perfect condition and each item was packed so securely that I was truly surprised. I also didn't expect the order to arrive here as quickly as it did and I started to eat part of the German sweets already.
Thank you very much for the very pleasant way in which you all dealt with my order and you now have a long term customer.
Wishing you all the best.
Marianne M. in Gorham, Maine - Order # 236725
My order arrived in first class condition, the bratwurst was still frozen. Thank you so much.
Shirley C. in Edmond, Oklahoma - Order # 236966
Received order in good condition. It was what I was looking for. I will order many more things from you in future.
Maureen C. in Brandon, Mississippi - Order # 236585
LOOOOOOOOOOVE THIS PLACE.
Hannelore A. in Palacios, Texas - Order # 236956
I want to thank you all very much for such excellent personal care on my orders. I've never had such excellent personal care every step of the way. Usually it's just a form e-mail confirmation of your order and another form e-mail saying that it's shipped. But you go into such detail and send several e-mails every step of the way and I appreciate your care and attention to my order. Thank you very much.
Dianne B. in Coeur d'Alene, Idaho - Order # 236872
Thank you so much!! Everything is delicious and the packaging (especially the ribbon - nice touch!) was beautiful. Can't wait to order more - and let others know how wonderful you are. Thanks for being there.
Kathleen D. in Burtonsville, Maryland - Order # 236344
My orders (2 so far) have been shipped promptly and correctly in very well packed box/mini cooler. I have not had to use customer service. Price seems a bit high but guess there are limited sources for these products. Can't really complain.
Fred H. in Cedar Rapids, Iowa - Order # 235389
Everything is easy to find, the shipping is on time and the merchandise is packed perfectly!
Angelika H. in Houston, Texas - Order # 235651
I have received my order, and thank you very much for sending it promptly, and also for the extra candies!!
Maria L. in Toronto, Ontario, Canada - Order # 235193
I received my package on Saturday. I wanted to thank you all for a great job. Not only do you keep your customer informed of every step of the shipping process, but the package usually gets to my house almost the next day. I am also always impressed by the care you all take in packing the merchandise.
Thank you all very much!!!
Jutta S. in Addison, Texas - Order # 236487
Just received our shipment and we couldn't wait to open it. We ate some of the Teewurst we ordered, the pickles and wieners. Everything is just delicious, just how I remembered it from Germany. Thanks for carrying such great items.
The packaging was awesome, the best I have seen ever, and such speedy delivery. Our sincere thanks and we will be ordering again soon!!
Judy N. in Weirton, West Virginia - Order # 236289
Your packages are always such a delight to open. Got mine yesterday again and it is a pleasure. You are the best company to deal with.
Sibylle T. in Hobe Sound, Florida - Order # 235961
The best customer service I've seen on the web, and I shop the web a LOT!!! I get a personalized email for each step of the process. Best deal: they estimate the shipping before the ship, and if it ends up being less, they only charge the actual shipping costs!!
Lois P. in Niceville, Florida - Order # 235424
I just wanted to let you know that my package arrived safe and sound. I am now eating a sandwich with grobe Teewurst and it is just as I remember it - wunderbar. I know the rest of the items will taste just as good.
Thank you all for a job extra well done. It is nice to see the care your teams take to pack up the items. Thank you again, the ordering process is just great too and the help you give is something special.
Brigitte D. in Charlotte, North Carolina - Order # 235939
Nice to see a company that has great customer service! Father's day is coming and I will come back to buy from you again!
Joni W. in Salt Lake, Utah - Order # 236370
Thanks for the great service of informing me and follow up… The products arrived and are wonderful and sure I will continue to order more (especially sausages and cold cuts).
Ich wuensche allen einen schoenen Tag.
Mit freundlichem Gruss,
Frank S. in Houston, Texas - Order # 235903
Great products and great service. It doesn't get any better than this!
Klaus K. in Doraville, Georgia - Order # 214547
Great packaging! Items arrived promptly, and shipping container was still cold after shipping from Texas to sunny Southern California thanks to individual wrapping, dry ice, and Styrofoam packaging. Very impressive!
Joerg M. in Irvine, California - Order # 234976
I received the package of Jacobs Coffee today, thank you for the great service and status updates. Thank you also for the lower shipping charges. You have great service. Thank you again.
Leo A. in Waipahu, Hawaii - Order # 235635
This was my first order to GermanDeli and I just have to tell you thank you! Everything arrived in perfect condition and Team 2 did a wonderful job packing my order! I will be back!!!!
Patricia M. in Stillwater, Oklahoma - Order # 235716
Have ordered from GermanDeli.com for years - Absolutely love it! I am from Germany and love being able to get all the things I need and miss!
Karin T. in Cedar Rapids, Iowa - Order # 234786
Great website for everyone who feels home sick for Germany.
Olesya B. in Pittsburgh, Pennsylvania - Order # 234308
I would like to thank Team 2 and all the other Teams that made it possible to receive my order. As usual it was very impeccably packed. I commend the GermanDeli and the entire Staff for a job well done. You amaze me every time. Thank you so much and keep up the good work, you will always have a costumer.
Thank you again,
Mechthild Q. in Fayetteville, North Carolina - Order # 235165
Super service in all areas. Customer kept informed every step of the way. Emails answered immediately. I have ordered several times and each time the same excellent service. Shipping super. Items great! Everything great! Thanks.
Diana L. in Bad Kreuznach, Germany - Order # 234204
Just a brief note to once again say, "Thank You" for superb customer service. The order arrived yesterday in excellent condition.
Sharon and Harold G. in Casselberry, Florida - Order # 234983
GermanDeli is a great place! Their customer service is second to none! All orders are packed with extra special care; they always include a little "something extra" (Gummibaerchen) when you open your package. Puts a smile on my mother's face every time! I can recommend GermanDeli highly, without any reservations. To shop with them is an experience that you will never get anywhere else!
Gisela M. in Homer, Illinois - Order # 234065
GermanDeli.com has the best customer service. They always put a lot of care in shipping my items, especially perishable ones. I have ordered from other German deli websites and have been disappointed. The shipping is a little high but that's UPS's doing, not GermanDeli.com. Highly recommend this site.
Millie A. in Columbus, Georgia - Order # 234096
My order arrived today, perfectly packed and in excellent shape. I cannot thank you enough for the care you take in packaging your orders. I might add that I also appreciate the prompt and detailed emails about my orders. Now, I am going to enjoy a strawberry yogurt Ritter Sport!
Emily F. in Brownsville, Texas - Order # 116470
Well I have said it before many times and can only say it again, GermanDeli is top drawer. The selection of products and prices are just great. Their customer service is absolutely SUPER!! Each time I order from the GermanDeli I am more impressed with them than the previous time. This is a 5 star operation and so thankful they are around to do business with. As I have said before they are truly the Nordstrom/Nieman Marcus of online shopping!!
Here is a thought if you are contemplating ordering something from GermanDeli and maybe you have never tried or eaten any German products before, buy some great German coffee. You won't be sorry and will never want Yuban or Maxwell House again!! Also they have great German gifts as well.
I just want once again to personally thank everyone at the GermanDeli for their great products, work ethic, kindness and care they put into their company and jobs!!
Steven B. in El Cajon, California - Order # 233930
Einfach toll, und so schnell bekommt man die Bestellung. Und immer ist es gut uns sicher eingepackt. Ein herzliches Danke Schoen. Bin froh einen solchen Guten Internetladen gefunden zu haben, aber auch Colleyville ist super fuer Einkaeufe, bloss halt ein bisschen zu weit zu fahren. Ist einfacher es zu bestellen.
Berliner Baer aus Tulsa,
Christiane C. in Tulsa, Oklahoma - Order # 233561
Guten Tag! My mom received my order Friday, right before Mother's Day, Vielen Dank! The whole family raved about how delicious everything was, wunderbar! I will, definitely, return as a satisfied customer.
Thank you, again!
Cindy W. in Warren, Ohio - Order # 233332
Thank you very much for the prompt delivery of my order. It arrived on Saturday, exactly as ordered. Thanks!
Jill M. in Lenoir City, Tennessee - Order # 234662
Thank you very much, this is my second time ordering from GermanDeli and my wife and I are very pleased, the pride and commitment that GermanDeli shows! My wife is German and I am Austrian, we love browsing all the stuff for sale.
William J. in Eastaboga, Alabama - Order # 234763
Dan L. here in San Antonio and I just wanted to say how very surprised I was with the speed and efficiency on how you handled my last order. I would really like to commend you all at GermanDeli. I really like shopping with you and you have great people working for you.
Thanks for all you guys do.
Dan L. in San Antonio, Texas - Order # 234826
Just want to thank you for the excellent service you provided again. My order came in like you said on May 7th, everything was ok nothing broken. I already told a lot of my friends about your company and I hope they will become faithful costumer like me. Thank you and everybody who works there.
Ingrid H. in Spring Lake, North Carolina - Order # 234511
Fast shipping. Excellent service!
Kevin D. in Collierville, Tennessee - Order # 233455
GermanDeli.com continues to be the absolute best online store I have ever done business with. I have bought from them several times, and every single time is a pleasure. They sell top quality items, the website is so easy to use, the packaging is excellent, the shipping is very reasonable and fast. All in all, this is my favorite online store!
Lora K. in Newnan, Georgia - Order # 233489
This is the best shopping experience you will ever have and they have the greatest people to take care of anything. They are great!
Richard S. in Niles, Illinois - Order # 233509
I have had nothing but a favorable experience with GermanDeli. Extremely fast on delivery and always get the order correct.
Paul U. in Austin, Texas - Order # 233483
Thanks so much guys for the prompt processing of my order. The candy (my wife's favorite) arrived in plenty of time for Mother's Day. This wasn't my first order or my last.
Tom M. in Palm Coast, Florida - Order # 234506
I want to thank you for sending my order so quickly. Also, it was in perfect condition, no breaks or cracks. You pack the items so expertly. I will never order from any other food market except for yours.
Karen L. in Rockville, Maryland - Order # 234224
I received my package today. Thank you so much. You guys are great and your service is amazing. Receiving a piece of home in the mail is always great.
Kati D. in Buckingham, Illinois - Order # 234080
They set the template for how it should be done. Perfect service from start to finish and they really care about your business!
Steve K. in Tucson, Arizona - Order # 233084
Thank you so very much for your updates on my first order. I heard only good things about your company and I hope to order more often or as money allows. Danke Schön!
Marion Y. in Charleston, West Virginia - Order # 234105
My shopping experience with you has been extraordinary! I am pleased not only with your products but also with your service. I will continue to shop with pleasure and recommend you to my friends. Thank you all!
Karen R. in Eureka, California - Order # 209068
Shipment received this pm in good order. Thanks for your prompt and outstanding service! Other companies could learn much from your firm's continuous customer service. You are a great group of individuals to have the pleasure to work with-from start to finish. Keep it up, please!!
Karl B. in Tullahoma, Tennessee - Order # 233926
I love ordering from GermanDeli and being able to indulge in foods from my past. I especially appreciate getting an e-mail when stock returns. Keep up the great service!
Lisa G. in Birmingham, Alabama - Order # 232715
GermanDeli.com has been an excellent company so far (as in non-holiday season). When I order before noon (or after business hours the night before), my order is received, picked, packed and shipped all in the same day. It is usually picked up (in my case by FedEx) from them around 5:**pm and is at my door around lunch time the next day; my last two orders were delivered on a Saturday (via FedEx's "home delivery"). I guess I'm lucky with regards to where I live - about 150 miles south of GermanDeli.com.
Very well packed - kudos to Team 2 and GermanDeli.com. Danke schoen y'all and I will keep ordering!
Roger M. in Copperas Cove, Texas - Order # 232721
The package was received in pristine condition, thank you so much... You guys are by far the best company I have ever dealt with, your customer service is outstanding and your products immaculate...
Edward W. in Johnstown, Pennsylvania - Order # 228250
Every time my order arrives I am so pleased and amazed at the wonderful job you guys do when you pack the items. My family finds it hard to believe that someone would take this much time and effort to have everything just perfect. Until I get to go home to Germany again, at least there is GermanDeli. Thank you guys.
Veronika L. in Boscobel, Wisconsin - Order # 233374
Overall, this was an exceptional experience. From the careful packaging to the little extras (in my case, even a birthday card). The food is delicious. I will make many future purchases from this merchant.
Vielen Herzlichen Dank!
Heidi F. in Greensboro, North Carolina - Order # 232189
I must tell you I am impressed at how well you communicate the orders, from receipt to scanning to packaging and shipping. That's great! Thank you for such a wonderful variety of German products!
Donna H. in Richmond, Virginia - Order # 233173
Wow..that was quick. I love your website and have told several friends/relatives about it!!! Can't wait to have brotchens this weekend!!!
Thanks so much.
Deb D. in Fort Lauderdale, Florida - Order # 233221
Thank you, as always, for the fantastic updates and keeping the customer informed. You folks are the best.
Liz L. in Ashland, Oregon - Order # 233096
You are all STILL incredible at what you all do. Danke!
Steve K. in Tucson, Arizona - Order # 233084
As usual, my order arrived in perfect condition, packed by Team Two. Thanks for the service and I'll place another order in a few months.
Glenn D. in Riverside, California - Order # 232557
Your service is outstanding. I will tell all my friends here in Florida about your website. They like German products, now I don't have to bring them from Germany, because they can order them with you. I am so happy, that I found this website in Florida Sun Magazine.
I am from Berlin, Germany and have to fly back in June. We are here like the snowbirds (since 15 years now) and love it. Vielen Dank nochmals fuer den tollen Service.
Heidi S. in Port Saint Lucie, Florida - Order # 232805
I'd like to thank you for the great job you are doing. The food you deliver is excellent, your service is outstanding and you sell the good German stuff at a moderate price.
You are running one of the best web businesses I know.
Dankeschoen und weiterhin viel Erfolg!
Stefan B. in Memphis, Tennessee - Order # 232268
Once again, y'all are the greatest! Both orders arrived the day after I placed them. They were well packaged and everything correct.
Irene R. in New Braunfels, Texas - Order # 232773
Your company’s communication is extraordinary! It reminds me of what customer service used to be like…actually caring about customers.
Michael L. in Mission Viejo, California - Order # 232673
Thank you for my order it just came in soooo fast. Order #232521 and it was packed so good like it was to be shipped to the moon. This is my first order and will not be my last. Von einer "Verpflanzten Wienerin" now in Monterey Caifornia.
Marianne R. in Seaside, California - Order # 232521
I just found my package at my front door. I wanted to write and tell you how pleased I was when I opened the box of goods. The packaging was wonderful and I was so pleased. It was like getting to open a Christmas present. No one seems to package well anymore.
Sheila M. in Zanesville, Ohio - Order # 232235
I just wanted to tell you how much we enjoy your German products and your prompt and courteous service. Your e-mail updates of order status are so much appreciated. The service you provide is unparalleled. Thanks so much.
Sandy L. in Wilber, Nebraska - Order # 232586
Thank you for being so great about letting me know about my order from the start to receipt. I love Algemarin and was pleased to find a source.
Melissa C. in Perrysburg, Ohio - Order # 231754
I couldn't be more thrilled with this site. I love the customer service, the items are a great price and there's so much variety! My box shipped so fast, and as always packaged very beautifully and secure. I've been able to bring a bit of home to my husband.
Thank you and excellent work!
Claya C. in Killeen, Texas - Order # 231023
You guys are awesome, thank you. Will be doing lots of business with you.
Marty B. in Price, Utah - Order # 232172
Just a quick note to let you know that the package arrived safely. I understand the principle of "Deutshe gruendlichkeit" and your service and packaging is above all others!
Thank you very much and from now on you will get all of my business and will tell my friends about the great service.
Erwin B. in Orlando, Florida - Order # RS230615
Thank you for the speedy transaction of my order. The box arrived yesterday in excellent condition as shown on the track form. I am absolutely pleased with your service.
Nochmals vielen Dank,
Ilse K. in Harker Heights, Texas - Order # 231955
Thank you so much for the prompt handling of my order. It was received in excellent condition this morning and has been comfortably resting in my freezer since then.
Vielen Dank dafuer!!!!
Ella E. in The Woodlands, Texas - Order # 231615
Thank you very much for my recent order. I am very happy with my candies, and am impressed with the care taken to ensure they arrived in perfect condition.
Ryan P. in San Rafael, California - Order # 230950
I just wanted to tell everyone there thank you SO much for your prompt service and amazing communication. I received my package today and it was obviously packed with a lot of care (by Team 2 according to the little card enclosed).
Much to my surprise, inside there were a few little bonus items, some Nic Nacs and Haribo gummy bears (my favorite!)
I am very happy with everything and I will most certainly recommend you to others and will be a returning customer.
Thank you, thank you, thank you!
Julie W. in Lincoln, Nebraska - Order # 227151
The package arrived here yesterday and I want to express my sentiments for a job well done! Not just well done - you are doing a great job!
Alles Gute und Frohe Ostern!
Dr. L. in Bellingham, Washington - Order # 230752
I received a call from my son in Iraq yesterday telling me how happy he was to receive his "delicious" box of cakes from you. He also told me that you sent some German chocolates and thank you cards to him. I want to thank you so very much for doing that. We were both so surprised and pleased.
Needless to say I was surprised to get the call from him first of all but if you could have heard how happy - no, almost giddy he was to get the cakes - you have made at least one soldier smile for at least a day - THANK YOU, THANK YOU, THANK YOU from one mother of thousands serving our country!
God bless & I will be ordering again.
Linda W. in Orlando, Florida - Order # 230168
I have made several orders from you and each time the shopping experience is absolutely stress free and an absolute joy. Your online catalog is easy to search, you have all the goodies I crave and ordering is made so easy. No other website keeps you as updated about your order as you guys do and I appreciate it so much.
Every order is shipped much sooner than expected and while ordering from other sites, I have received orders with damaged goods, as where you take such pride and care in packaging that everything is in excellent condition when it arrives.
Thank you soooo much and looking forward to my next order… You guys are ‘absolute Spitze’
Tanya B. in Nitro, West Virginia - Order # 231290
I am so happy that I found GermanDeli.com. I love it, everything is fresh and tasty. It's just like at home...Thank you to all of you at GermanDeli.com... :)
Ajshe H. in Mahopac, New York - Order # 231282
Once again I have to say you really are a terrific organization!
Margot K. in Orange, Connecticut - Order # 231228
You have a great business model. Prompt service, prompt replies...what else can one ask for?
Have a great day,
Klaus H. in Ypsilanti, Michigan - Order # 230967
You guys are just the best! I already received my order on Friday and everything is perfect. I am always very excited about opening all the individual packages, which you carefully pack inside separate plastic bags. You put a lot of effort into your shipping and it is appreciated on this end.
Thank you und Alles Gute,
Eva L. in Falmouth, Massachusetts - Order # 230658
We placed an order with you and have received it in fine order. But we wish to say our shopping and ordering with your company has been one of the MOST enjoyable experiences we have ever had using the internet for shopping. Everything ran like a German train…wonderful.
We loved how we were kept informed of the progress of the order. GREAT company, will order more the next time and will tell all of our friends.
Jay and Doris A. in Plattsburg, Missouri - Order # 228223
I was amazed by the customer service, especially letting me know if the postage was cheaper than first given. Everything came packed great and came to me in no time. Great job!!
Martina L. in Yoakum, Texas - Order # 229240
Soeben habe ich mein ersehntes Paeckchen mit meiner Bestellung von Ihnen bekommen und ich freute mich sehr dass alles so liebevoll verpackt war. Auch die kleinen Extras fand ich sehr nett. Ich fuhle mich fast wie Daheim und ich war nur in meinem lieblings markt in Sinzheim oder Kartung (Baden- Baden) einkaufen!
Diana S. in Reading, Pennsylvania - Order # 230125
Thank you so much for always taking such care with my order.
Dorcey P. in Sterling, Colorado - Order # 230651
Once again, GermanDeli proves itself a leader in customer service. This order arrived this morning in perfect condition. Nochmals vielen Dank. Bis zum naechsten Bestellung!
Arthur G. in Houston, Texas - Order # 230337
Last week I ordered from your store for the first time. Being that I had no experience with shopping with you or on line for food I was very leery and requested that my Items be shipped "2nd day". A few hours later I was notified by your staff that you would be sending them out at a cheaper shipping rate and I would still have them on time.
What a concept, a company that really looks out for their customers best interest. Not only did you save me money and my order was right on time but the way the materials were packed you could have air dropped them from an aircraft and they would have survived……Great job TEAM 2.
P.S. the bread was fantastic...
Rick F. in Des Moines, Iowa - Order # 230085
Outstanding, I have placed three back to back orders. They all have been processed with efficiency and I have been kept abreast of the status of my order from packing to receiving.
Margot T. in Kissimmee, Florida - Order # 228845
Thank you so much! The package arrived today. It was wonderful to receive and was obviously packaged with care! We will use you again!
Bettina C. in Westfield, Indiana - Order # 230177
Thank you for your quick and efficient delivery of my order. I vacationed in Dubai in January and came across Haribo's Goldbaren Gummy candies and am so glad that I was able to find your website.
Thank you to your entire professional staff. I will most definitely order again.
Elena K. in Weslaco, Texas - Order # 229621
I can not say enough about your excellent costumer service, I do not know anyone else that cares about their costumer like the GermanDeli. Keep up the good work.
Mechthild Q. in Fayetteville, North Carolina - Order # 229872
Thank you so very much. I received my goodies yesterday everything is perfect!!!
Carmen P. in El Paso, Texas - Order # 229464
Thank you for your great service down through the years!
Sharon T. in Cottonwood, Alabama - Order # 230116
Hi! I can't tell you how much I appreciate your informing me every step of the way concerning my order. It really gives me peace of mind to know that I am dealing with a competent and caring company. I look forward to doing much business with you again in the future. So far it has been a major pleasure!!!!!!!
Have a blessed day!
Paula W. in Sunrise, Florida - Order # 229690
Thank you so much. Your costumer service is super. I'm just amazed how great it is. I wish I could say this for other companies.
Eva S. in Henrico, Virginia - Order # 229434
Excellents products; Careful packaging; Speedy shipping. What more could one want?
Thank you so much.
Andy R. in Duluth, Georgia - Order # 228396
REAL German products, not the milder, toned down version you get at the military commissaries. Love these guys and I will continue to shop from their store. I was amazed at the packing job they did for a little jar of mustard, it was treated like gold.
Jeanne C. in Gig Harbor, Washington - Order # 228302
Die order ist heute, Saturday, den 3/13/2010 zwischen 10.00 am und 11.00 am angekommen. Also nach meiner erfahrung, 18 jahre Deutscher laden in Baltimore, MD, war das eine 100% leistung.
In dreitagen von tuer zu tuer ist einmalig. Die order selber war ohne anstand. Daher moechte ich der ganzen betriebsgemeinschaft meinen groessten lob aussprechen. Wenn ich koente taete ich euch allen den godenen delicatessen orden ueberreichen. Ich weiss was da fuer eine praecisions arbeit dahinter steht.
Reinhold N. in Stephens City, Virginia - Order # 229281
Just wanted to say Thank you to everyone at the GermanDeli for processing my order so quickly and assuring me that I would receive it in a timely fashion. You have a great customer service staff.
I bought my first couple of jars of Kuehne traditional German barrel sauerkraut at a Sam's club where I live. I was hooked on it as soon as I tried it. Sam's club only carried it for one season however. Needless to say when I discovered your web site on the internet and saw that you had it in stock, I ordered it.
I noticed that you carry a great deal of other grocery items that I like. I think that you have made me a repeat customer.
Kudos to Team 2 for the painstaking job of packing my order to ensure that it arrived without anything being damaged en route!
Bob S. in West Mifflin, Pennsylvania - Order # 228950
I am currently serving overseas and my mother orders care packages for me through you company. I just want to say thank you for all of your support and complimentary items that are put into my packages. I share it with the rest of the troops I see here and to see the little smile the candies and coffee give them makes me feel so nice.
Thank you again for all of your support because every little bit means so much more than you can ever imagine.
Ginger B., SSgt, USAF
Just a few words about your service. Yesterday (3-12) PM I submitted an order for several items. Today, (3-13) 11:00 AM I received my order. This is amazing.
I want to thank you for your excellent service and high quality products. Keep up the good work!!!!
Fred S. in La Porte, Texas - Order # 229564
I have not been this satisfied in a long time! I made my order, almost immediately I received a email confirming order, then the kept me up to date with the order status such as it being packed etc...shipped fast and was packaged very well. I've already ordered twice and plan on ordering a lot more.
I would highly recommend this online German store to anyone! They have brought back memories from ten years ago! Wuenderbar!
Patricia H. in Schenectady, New York - Order # 228050
I am always satisfied with purchasing from GermanDeli. Couldn't get any better.
Roswitha J. in Bauxite, Arkansas - Order # 228008
Ihr seid einfach wunderbar!!! Ganz herzlichen Dank!
Camilla D. in Redding, California - Order # 229323
I love your store. Customer service is awesome.
Martina L. in Yoakum, Texas - Order # 229240
I'm always so impressed with your whole company, from ordering to shipping and everyone that has a part along the way, it's got to be the smoothest operation I've ever come across. But then I shouldn't be surprised - it's run by fellow Germans - we're good at this sort of thing - most of us are terribly organized and want everything done "just so" - hah. Thank you for all the updates and have a wonderful day!
Anke I. in Madison, Alabama - Order # 229198
The best vendor on the Internet!!
If every business and/or institution in this country followed GermanDeli's way of doing handling their business/affairs the economy would be booming and the customers would be overjoyed! From placing of the order to receipt of the merchandise is done with care and precision and let's not forget great presentation. I can't find the words really to say how pleased I have been over and over from shopping with this vendor. My hat goes off to you ladies and gentlemen keep it up.
Oh and by the way Nordstrom eat your heart out not even you can hold a candle to GermanDeli!!!
Steven B. in El Cajon, California - Order # 227588
Amazing selection of Liquor filled chocolates!! Fast service, nice cool packaging for the Chocolates. Highly recommended!
Before I made my order at GermanDeli, I wasn't sure how the packaging was going to be because I use a mail forward service that forwards my mails and packages from US to Dubai and when I order food stuff, they usually arrive melted, crushed or damaged. When I received my package today I was surprised how professional the items were packaged and I'm so happy with my order and I will keep ordering from GermanDeli as long as the packages are prepared the same way. Thanks a lot!
Ebrahim A. in Dubai, United Arab Emirates - Order # 227813
Hello I am a little late, but I want to thank you for the fast delivery, it was yesterday that it arrived, and it was perfect, even the glass with herring. Thank you team two you did a great job, it was fantastic.
Henk de J. in Jacksonville, Arkansas - Order # 228504
Sie sind gute Menschen!
Mark P. in Tulsa, Oklahoma - Order # 228726
Our order was delivered Wednesday and we are so happy with everything....your careful packaging was superb, everything arrived completely frozen. Thanks again for all your TLC. We will be ordering again soon, I am sure.
Dieter and Patti K. in Bandon, Oregon- Order # 228340
Dealing with the GermanDeli has been a delight for me every time I ordered something. Their products are excellent, and they ship in record time. Everything is wrapped very well and the food items that need cooling arrive with plenty of dry ice.
The Customer Service is with the customers every step of the way by sending frequent e-mail updates. All in all - a 5 star operation!
Renate F. in State College, Pennsylvania - Order # 227283
Thank you - I received the package today by FedEx and everything is just great and the packing (wie schoen alles eingepackt ist) is just "wunderbar" danke nochmals!
Therese A. in West Hempstead, New York - Order # 228057
Thanks, I love the way you take care of your customers.
Sandra P. in Abilene, Texas - Order # 228531
Received my order today in wonderful condition. Thanks for your prompt, courteous transaction.
Sandy L. in Wilber, Nebraska - Order # 227894
You People are the Best :) This is my second order and the prompt response and care is very appreciated. Since I moved to this country 30 yrs ago from Germany I have never had such good responses and care from any other store I placed a order with.
Danke schön zu euch allen...
Christa H. in Masury, Ohio - Order # 228088
Your items are always so wonderful and everything is so neatly packed.
Elke L. in Ozawkie, Kansas - Order # 228230
I just received the above order and again I was impressed how professionally everything was packed and sealed. I live in a very remote corner of the west coast of British Columbia near the Alaskan border and getting a shipment from you so prompt and efficient is like giving myself a present!
Thank you from a very satisfied customer.
Inga M. in Kitimat, British Columbia, Canada - Order # 226601
Excellent information about a progress of one's order. Consistently excellent packing and very fast delivery. I recommend this store to everyone!
Thomas W. in Memphis, Tennessee - Order # 226584
My order arrived today, Feb. 25, as estimated, in perfectly and carefully packaged condition. Everything looks mouthwateringly delicious. My first order from you last summer was just as wonderful as this one. I've been away from home for a long, long time, and I've even forgotten some of the things I used to enjoy so much as a child, but I've never forgotten the bread, marzipan and chocolate.
Your service is truly superb in every way, and you all should be very proud. Thank you for this wonderfully tasty piece of home and the memories it brings. Also, I really appreciated the "German World" magazine, which I've already almost finished reading, and the "NicNacs," and the gummibears too :); they were a sweet surprise that I very much enjoyed.
Heike C. in Chester, Virginia - Order # 227311
I've posted a number of orders since November 2009. The service and turnaround time from this merchant is nothing short of phenomenal... As always, everything always arrives neatly and efficiently packed... Cold stored items always arrive in pristine condition, and everything is always individually ziplock bagged.. I have nothing but good words for this business...
Thomas C. in Brooklyn, New York - Order # 226480
I just have to say I have received my package, and I have not been this thrilled in a long time! I have not had some of these products in about ten years! I am so happy and glad your company exists! Also Fast efficient shipping! Bravo! Ciao!
Patricia H. in Schenectady, New York - Order # 227331
Thank you so much. Every department has been so helpful and full of information. I look forward to receiving my order. As always customer service is at the level of excellence. I wish it were so everywhere. Have a great day, all of you!!
Donna G. in Cumberland, Maryland - Order # 227822
GermanDeli is a BLESSING!!!
For over 40 years I have missed certain foods that are impossible to get in the USA, but now I just have to go on the computer and within three to four days I get a beautifully packaged parcel with a Styrofoam box inside which contents has been chilled with several frozen coolant filled plastic bags. All edible merchandise is individually wrapped in heavy duty plastic bags and fresh. Shipping has been reduced each time I made a purchase at GermanDeli, according to final weight, which is a very pleasant surprise when I get my confirmation per e-mail.
I am not as computer savvy as some younger people, and did not get one until I was in my late 60s, so it is my personal problem if I can't get it right with my first try. Of course pricing depends on the value of the US$ and one cannot expect the same pricing as in Germany, but to consider the speed of delivery it is the best value one can get in this country. Last but not least, every few days there are "Schnaeppchen" (sales) that balance some more expensive items. (You Schnoozes you Looses!?!)
Northild W. in Cumming, Georgia - Order # 226275
You sweet sweet people! The package arrived here an hour ago - and I am delighted, once again. It's always such fun doing business with you and your company. And always fun to receive "my box" full of goodies!
You have the most perfect way of doing business, and are the most pleasant people to work with, and your products can't be beat! Thank you once again for putting the "fun" in our day!
The Old Folks in Poteet, TX.
Linda and Clyde K. in Poteet, Texas - Order # 227694
This was the first time that I had ordered from you and all I can say is "WOW" the package was packed with such care I thank you very much I will order from you again.
Christa T. in Snyder, Texas - Order # 227365
Thank you very much for your help. Everything arrived yesterday in perfect order. I am so glad that I found you on the Internet and now can indulge in my favorite German foods.
Helga L. in Bethesda, Maryland - Order # 226793
Germandeli.com is one of the best sites I have found to purchase products from Germany. From the moment you place your order someone is in contact with you. You know exactly what day they receive the order, you know the day your order will arrive and you know exactly who packed your product.
Excellent service and have been a happy customer for the past three years now. Highly recommend.
Ginger H. in Struthers, Ohio - Order # 225854
Excellent service - I am very satisfied and will order again --- thank you.
Renate E. in Spencer, Iowa - Order # 226258
Thank you very much for keeping me informed. That is what I love about GermanDeli (besides the food), your customer service is outstanding. Wishing a great evening.
Brigitte D. in Charlotte, North Carolina - Order # 227238
Very impressed by the level of care in packing the items for shipping and by the excellent communication system employed by this retailer.
Alexandra K. in Toronto, Ontario, Canada - Order # 225879
A brief note to thank the GermanDeli team for outstanding service ... from order to updates to shipment (great package!). I would rate this my best web order experience to date.
Andre R. in Wyoming, Ohio - Order # 226978
I received my order in less than 24 hours, amazing and nothing is damaged. Thank you so much GermanDeli I love you Guys.
Barbara H. in Katy, Texas - Order # 227269
My "go to" guys when I need German goods. Why shop anywhere else?
Gavin K. in Petaluma, California - Order # 225788
Thank you! This package arrived today. Appreciate that you have such great products!
Kathleen K. in Phoenix, Arizona - Order # 226972
Since this store has started selling REAL (from Germany) bread and pastries, it is really the only site you need to go to to purchase German grocery items, as well as other non-food items. I have been a customer for years and have been well-pleased!
Peter W. in Louisville, Kentucky - Order # 225640
You guys are amazing! Thank you for the fantastic customer service! My Dad received his "Fest in a box" and loves it! Thanks again for outstanding service and products!
Elke D. in Simi Valley, California - Order # 226166
Very impressed with the service and products.
Gerald S. in Le Center, Minnesota - Order # 225524
My package arrived at my address on Monday, 15. February. Such prompt service and shipping is very impressive and I have yet to find any other on-line business that can match your efficiency. Also, the items were packed so carefully and the extra treats were very much appreciated. Thank you and I hope to do business with you again.
Alexandra K. in Toronto, Ontario, Canada - Order # 225879
Danke! With every order I get a little piece of home.
Scottie G. in Winsted, Connecticut - Order # 226929
The people you deal with are very nice and know their jobs and merchandise.
Margot J. in Dumas, Texas - Order # 225184
I have dealt with GermanDeli.com for several years now. Their service is always superior and I haven't had better customer service from any American company. More people should operate a business like these people do.
Harold R. in Talladega, Alabama - Order # 225170
I received my order and I am still enjoying its content! You are all doing a great job, taking orders, communicating, advising, packing and mailing expediently each order. I applaud your efficiency.
Until next time, a big THANK YOU!
Judith P. in Fort Lee, New Jersey - Order # 226082
Hi, The package arrived already, everything was very well packed. I was pleased to see that the shipping was lower than originally estimated on the website. You guys are doing an outstanding job with the products, and with your communication with the customer!
Michael W. in Sunnyvale, California - Order # 225792
I just wanted to say Thank you. Our order came in today and everything we wanted was in there and in great condition.
Sonja C. in Reynoldsville, Pennsylvania - Order # 225961
I love this merchant! I've ordered from them for years now; and I will continue to order from them. The products are great, shipping options are great (I like choosing who may not ship to me), packaging of products is superb (and well worth the cost of shipping!). Keep up the superior work.
Sharon C. in Madison, Alabama - Order # 224755
As with every time I've ordered, excellent customer service, products and selection. My parents, as well as myself are thrilled to be able to purchase things from "Die Heimat", especially since the German stores in the area have closed. I highly recommend GermanDeli to everyone!
Danke Schoen und viele Gruesse!
Beverly L. in Sheboygan, Wisconsin - Order # 224750
Thank you. Your company seriously has the best customer service that I have ever encountered. And I say this from the perspective of owning two businesses myself. I very much appreciate your messages.
Benetta W. in San Diego, California - Order # 226196
Thank you for your excellent products and service. You are SUPER!!!
Michele H. in Santa Fe, New Mexico - Order # 226178
I just wanted to drop you an email and tell you that I was very happy with my recent order. Your team did an excellent job with communicating the status of my order from start to finish and it was by far one of the best experiences I have had with online ordering! I wish more companies did business the way you have here.
Please pass this on and let your entire team know what a great job everyone is doing! Thanks again and I will be a return customer for sure!
Steve S. in Libertyville, Illinois - Order # 225518
Having lived in Germany for 16 years I was delighted to learn about the GermanDeli.com. When I order frozen foods they arrive frozen even in the middle of summer; being able to get my coffee at a better price than I have found elsewhere is most important to me. The German soups and wurst are what I remember and to me authentic. Thank you for being there for an American who misses Germany and the food very much.
Louise R. in Las Vegas, Nevada - Order # 224350
Got my package already yesterday. Thank you! Liebevoll verpackt von Team5/Lovingly packed! My daughter loves the little packs of Gummi Baeren. Glad you're here in US! - wishing you all a Happy, healthy New Year!
With best regards,
Verena O. in Montclair, New Jersey - Order # 225041
I am so glad I discovered your service and I am spreading the word to all my friends, especially my German friends.
Margit Y. in Paonia, Colorado - Order # 225554
Your customer service is truly SECOND TO NONE! We appreciate how your team works together to bring us the products that make our lives more enjoyable.
From special orders to the extra care that goes into packing & shipping each and every order, GermanDeli is commitment to providing the highest level of courteous and customized customer service unmatched by other retailers. This philosophy is what sets GermanDeli far above their competitors (and keeps us coming back).
Thank you all for making a difference! Danke!
Daniel & Karen H. in Middleburg, Pennsylvania - Order # 224592
You cannot get any better than GermanDeli. The service is above any other mail order facility we have ever used. Products, packing, shipping, and communication is beyond compare.
Truly, truly, excellent!!
Beate D. in Jackson, Mississippi - Order # 223867
Packaging on last order was excellent; very satisfied with your quality and service.
Stephen D. in Charlotte, North Carolina - Order # 225381
GermanDeli has such a wonderful array of products but is outstanding in it's customer service. I was searching for spices that were not available in my usual markets and they not only had them available but had them shipped the same day I ordered them.
They also followed up to make certain I received them and that I was happy. I will be doing more business with them and will be happy to recommend them to others.
Patricia D. in Brooks, Maine - Order # 223774
Thank you guys for handling my order so quickly. You are the best! Also big thanks for the discount.
Sabine M. in Junction City, Kansas - Order # 225383
Thank you so very much! Everything arrived in good condition. I made a pie with the cherries and the salami is wonderful! I greatly appreciate your clear communication and quick responses. Take care!
Debbie C. in Los Olivos, California - Order # 223806
Great to do business with, very happy with my purchase.
Frank L. in Putnam Valley, New York - Order # 223667
Es ist jedes Mal eine Freude, Ihre sorgfaeltig und liebevoll gepackten Pakete auszupacken! Ganz besonders lieben Dank fuer das Exemplar von German world und die kleinen Suessigkeiten! Bis zum naechsten Mal.
Kristin S. in Cambridge, Massachusetts - Order # 224586
You guys are just awesome....you've got the secret - just a little human touch in a world full of robots and taped messages. Plan for expansion.
Elaine F. in Grande Prairie, Alberta, Canada - Order # 224876
Just wanted to let you know that my order arrived in GREAT condition as usual and can't wait for my other order to arrive on the 4th. Thank you for your outstanding service.
Petra J. in Shirley, New York - Order # 224214
The Staff at the GermanDeli are very friendly and very helpful, and most of all always nice.
Ingrid P. in El Paso, Texas - Order # 223563
As I have told you before, getting your packages is like Christmas. You pack it so lovely and in such a presentable way. I will thank you again and have told my German Club here all about you.
Sibylle T. in Hobe Sound, Florida - Order # 224344
When we got the package yesterday, it was like CHRISTMAS!!!!!!! My parents, Elke and Helmut, are older, and they are not as strong as they once were. They have many reasons to be down, but when the package arrived, you folks made them smile! You made them both so very happy, that I secretly ordered another package for them. It is being shipped to my mother's name, instead of me. I know it will make them just as happy.
Once they are better, I plan to drive them to Dallas to visit your store. We live in Shreveport, which is 3 and a half hours from there. Thank you so much for making the two most important people in the world happy again.
Marcus M. in Shreveport, Louisiana - Order # 224830
You guys are wonderful! I'm so glad I found you :)
Have a great day,
Judy L. in Junction City, Kansas - Order # 225072
Thank you for your exceptional customer service. My order arrived Saturday morning by FedEx. You definitely have gained another satisfied customer. Thanks again, bis bald.
Roswitha C. in Augusta, Georgia - Order # 224469
I just wanted to thank you for changing my shipping method. In my marketing class, we were just going over ways to keep a customer loyal to a company and I think this would definitely be a reason to continue doing business with your company.
Monique H. in Albany, Georgia - Order # 224625
WOW!!!!!!!! BEST service ever! THANK YOU!!!
Marcus M. in Shreveport, Louisiana - Order # 224830
My name is Iryna. I placed an order on your web site on Tuesday, January 26th and was very impressed how fast I received it - the next day. Thank you for such a good team work. It was very nice and pleasant experience.
Iryna S. in Sulphur, Louisiana - Order # 224310
I just received my parcel and am so very happy with everything!!!!! 5 STARS for you all!!!! I heated up my plum cake and I am now in Heaven!!!! Keep the good work up! Can’t wait to come in the store the next time I’m in the Metroplex! Have a nice day!
Patty B. in Abilene, Texas - Order # 224251
Complete order was received in a very timely manner. I highly recommend GermanDeli.com!
William H. in Arlington, Texas - Order # 223025
GermanDeli has been a life saver for me at times. Their products are superb and satisfy any cravings I might have from time to time. The customer service has always been excellent, very courteous! I usually receive my items within 2-3 days, I love it!!!!
Monique K. in Kermit, Texas - Order # 222945
This is my first order from GermanDeli.com, and I am impressed at how you keep customers apprised of their orders. This has been a very pleasant first experience, and I'm sure my brother will be delighted with his birthday present of Lowensenf!
Leslie F. in Stillwater, Oklahoma - Order # 224225
Thank you for your great communication and delivery service. The package arrived on time and in great shape. Now all I have to do is to eat the goodies!! I'll definitely order from you again in the future.
Sue D. in Davie, Florida - Order # 223296
I just wanted to thank everyone who filled and packed our order. Everything arrived in perfect condition and very fast, too. Thanks again!
Anke M. in Branson, Missouri - Order # 223815
I have been an infrequent customer at GermanDeli for a few years now and have been meaning to write an email every time I place an order. I would like to praise your teams for the service you all provide! I have never had any problems with any orders and I am amazed how fast the packages arrive. One order arrived the day after I placed the online order! Talking about fast delivery! No other place I have ordered from does it like you all.
In a time when everybody is so quick in complaining when things don't work their way I wanted to take the time and let you know how pleased I am with your service. My order that I placed 2 days ago just arrived this morning. My compliments and thanks to team 2 at GermanDeli! You guys rock!! Thanks and blessings to you all at GermanDeli!
Ursula G. in Converse, Texas - Order # 223818
Again; I was very pleased with the customer service from GermanDeli. I really appreciated the update about savings pertaining to shipping. This shows me that this merchant is trying to think of the customer while saving money at the same time. Thanks GermanDeli for a wonderful service. Just to let you know: My mom really enjoyed the order and was very pleased with the produce.
Thanks again Danke schoen,
Sabine S. in Katy, Texas - Order # 222543
Thank you so much! Your service is excellent and amazingly fast. I just received my order already. It's great to get some of the German goodies here in the US :-) Have a great weekend!
Andy V. in Belton, Missouri - Order # 223608
We want you to know our package arrived around 5:30pm yesterday. Everything was fine and Irmie, my German wife, quickly grabbed a Gelbwurst and started eating. We think your company is the best of its kind and we look forward to many more orders. The GermanDeli staff Team 2 are tops with us.
George and Irmengard S. in Palm Coast, Florida - Order # 223503
I have yet to find a better online merchant. Their products, service and customer service are impeccable, I have never been disappointed and will shop with them for years to come.
Irene W. in Rosston, Arkansas - Order # 222546
Every experience with GermanDeli is the same: flawless and completely satisfying! This is the best online merchant I have ever found. Their service is perfection and cannot be improved on; they are a delight to do business with, and I actually LOOK FORWARD to shopping on their site, and giving them my money!!
They are in a class by themselves, and should be the standard against which all online retailers should be judged---simply, The Best!!
Lora K. in Newnan, Georgia - Order # 222499
It is always a delight to have such careful packaging and shipping. And I always enjoy the extra surprises you send!
Susie T. in Lincoln, Nebraska - Order # 223312
Thank you for all the years of great service! I always look forward to ordering from you. Best customer service, EVER!
Anja F. in Cumming, Georgia - Order # 223520
Your personalized service is almost beyond belief…What a pleasure to do business with you! Vielen Dank!
LJL in Reno, Nevada - Order # 223207
You manage the most efficient service I have yet experienced. I will need to order more from you.
Gary G. in Alpharetta, Georgia - Order # 223327
Delivered as promised, fast service, emails to inform of delivery...love this site! I have found my connection to the foods that I miss!!
Margaret M. in Queen Creek, Arizona - Order # 221798
Thank you for the super fast delivery of my order...Everything arrived in excellent condition, and is so good...I am very happy to have ordered from you, and for the FedEx delivery...It was just great...
Hannelore P. in El Paso, Texas - Order # 222508
Thank you for the fast delivery of our "Feuerzangenbowle" order No 221383. Your efficient and quick delivery was much appreciated and arrived today, 14. January 2010. The Haribo Bärchen added a nice touch.
Karl and Rosemarie S. in Vernon, British Columbia, Canada - Order # 221383
Great Customer Service and love the variety that they have to offer. Will order from again.
Kathy P. in Brownwood, Texas - Order # 221502
Thank you so much for being an honest retailer. I appreciate it! I will order from you again based on this trustworthy business practice!
Have a wonderful day,
Tracy A. in Monroe, Washington - Order # 222413
Thank you for my order. I received it 2 days ago. GermanDeli always does such a great job with its service. The contents were correct and so well packaged. I enjoy doing business with you, especially because of the PayPal option for payment.
Randi V. in Buffalo, Minnesota - Order # 221680
Thank you very much for your service. I received the package today, everything was perfect- requested items, packaging, few complimentary items, fast shipment! I couldn't be more satisfied, and will definitely shop again.
Katarzyna S. in Canton, Georgia - Order # 222291
As always, perfect from start to delivery - many companies could learn a lot from you.
Michelle M. in Nanuet, New York - Order # 221281
I never have problems or issues with GermanDeli. They always adjust the order charge concerning shipping and it is always lower than what is quoted. They are good about emailing the progress of the order from receiving to shipping. The one time I had to call because I goofed on my order, they were awesome and understanding. I will always shop with GermanDeli. Thank you.
Stella M. in Clarksville, Tennessee - Order # 221104
Am so pleased I discovered this site. Anyone with or without a German heritage is exposed, for the most part, to delicious confections. I was quite satisfied with each person to personnel(s) interaction in regards to my orders.
Jennie B. in Missoula, Montana - Order # 221085
I am always pleased with everything I've ever ordered!
Sylvia S. in Oklahoma City, Oklahoma - Order # 222501
Excellent products and service. I'm very impressed with their packaging. There is a lot of attention to detail. Excellent communication. Just can't say enough about their service. In this economy where everyone is cutting back it is so nice to still have companies that take the extra step to do it right!
Barbara T. in Ramona, California - Order # 218085
Just a quick e-mail to let you know how pleased and impressed I was with your efficiency and your service. My order was shipped promptly and correctly, and arrived in perfect condition. Thank you!
Alan L. in New York, New York - Order # 221640
I received my order yesterday and am very happy with all my items. I know I will be ordering again and again. My sister will place an order shortly after I told her about GermanDeli.
Pat C. in Ocean City, New Jersey - Order # 221811
I cannot thank you enough for your excellent customer service and product selection. I have always had a wonderful experience dealing with The GermanDeli and wanted to pass along how wonderful it is to deal with such a great business. I will definitely continue doing business with you all. Have a Happy New Year.
Alex H. in San Francisco, California - Order # CP210603
As always the GermanDeli has out done itself once again with my latest order. Being a somewhat regular and repeat customer I say once again this is the best vendor on the net. In the past I have compared them with Nordstrom and still do because of the service and standards I have come to expect and receive from them. The more I order from them I am realizing even though Nordstrom is also one of my favorite places to shop, the GermanDeli actually exceeds even Nordstrom and they have even more class than Nieman Marcus.
I would recommend them to anybody who has wanted great products along with great prices and the absolute best customer service. It is so refreshing and great to have a place like the GermanDeli, I can see that they will be around for a long time. I will stop for now since I don't want this to sound like an advertisement but every word I have written here and before in comments is the honest to God truth. I give the GermanDeli an A+++
Steven B. in El Cajon, California - Order # 220738
You should know that you helped make a grown woman cry! My wife enjoys her annual treats of Pfeffernuesse, which remind her of her childhood, and she becomes quite depressed when the supply runs out in our local supermarkets. So this year I thought I would seek out an alternate source. By Googling, it led me to your web site.
I must tell you that your customer service is excellent, the best I’ve ever encountered via the internet. You sent me updates all through the packing and shipping process and FedEx delivered the cookies on Saturday, 1/2. I put a “Happy New Year” note on top of the box and she was overwhelmed when she opened it up. She will be enjoying these cookies for many weeks to come (she budgets herself 3 to 4 cookies a night with her tea).
Thank you so much for providing such joy to my wife of 42+ years. And Happy New Year to you all!
Ken S. in Princeton, Massachusetts - Order # 221516
This is my first order with your company, and I'm already impressed. There aren't a lot of companies which believe in customer service anymore.
Brian C. in Boise, Idaho - Order # 222023
Life would be difficult without GermanDeli.
Gisela S. in Issaquah, Washington - Order # 221815
You are the best online German product retailer (I've tried others). You allow me to remember my childhood in Germany through your products and extraordinary customer service.
John B. in Zirconia, North Carolina - Order # 221693
Thank you for your outstanding service. I received my order yesterday, on time, and in excellent condition.
Bruce H. in Lakeville, Minnesota - Order # 221341
I am so Happy to have found your site. I miss Germany so much after spending 9 1/2 years at different Air Bases and living on the Economy--I Love the Foods and everything about Germany and glad I found ya'll. Your service is SUPER and I was so impressed with the packaging and shipping of my last order--Thank You!!!
Anna C. in Orlando, Florida - Order # 221532
This merchant is one of very few! Their customer service is outstanding! The orders are always packed with special care and arrive on time or even earlier! When I talk to someone at GermanDeli they are always courteous and extremely helpful! They go out of their way to help and accommodate a customer! It is always a pleasure to deal with them!
I would recommend GermanDeli to anyone who loves German food! They are the best!
Gisela M. in Homer, Illinois - Order # 220356
For Customer Testimonials from previous years, please click on the links below: