This site is hosted by Netsuite, Inc. ("NetSuite"). NetSuite hosts the store pages,
ordering system, and order data. NetSuite automatically collects order
information, but may only use this information in the aggregate.
Most recent revision: August 15, 2013
Our policy in brief:
We respect your privacy and will never sell, rent, loan, or disclose
specific information about you that could be used by a third party for
their commercial gain.
We will not disclose your e-mail address to a third party without your
permission. (See exception if you purchase at GermanDeli.com after
linking to us from another site.*)
Privacy Notice Table Of Contents:
Our Commitment To
How We Use
Privacy when linking to us from another site
when linking from us to another site
To Data Security
Commitment To Children's Privacy
Access Or Correct Your Information
Third-Party Web Beacons
How To Contact
Our Commitment To Privacy: Your
privacy is important to us. To better protect your privacy we provide
this notice explaining our online information practices and the
choices you can make about the way your information is collected and
used. To make this notice easy to find, we make it available on our
homepage and at every point where personally identifiable information
may be requested. To insure that data provided by customers GermanDeli.com complies with the policies and procedure set forth in the Payment Card Industry Data Security Standard (PCI DSS). For more information about PCI DSS, please click here.
The Information We Collect:
This notice applies to all information collected or submitted on the
GermanDeli.com website. On some pages, you can order products, make
requests, and register to receive materials. The types of personal
information collected at these pages are:
Shipping & billing address(s)
Credit Card Information
On some pages, you can submit information about other people. For
example, if you order a gift online and want it sent directly to the
recipient, you will need to submit the recipient's address. In this
circumstance, the types of personal information collected are:
Email address where applicable
We have contracted
with Google inc. ("Google") to monitor certain pages of our Web site
for the purpose of reporting web traffic, statistics, advertisement
'click-through rates', and/or other activities on our site. Where
monitoring technologies to compile anonymous statistics on our Web
site visitors. No personally identifiable data is collected by or
transferred to Google. For more information about how the information
The Way We Use Information: We
use the information you provide about yourself when placing an order
only to complete that order. We do not share this information with
outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an
order only to ship the product and to confirm delivery. We do not
share this information with outside parties except to the extent
necessary to complete that order.
We offer electronic gift-certificates by which you can personalize a
product you order for another person. Information you provide to us to
create a electronic gift certificate is only used for that purpose,
and it is only disclosed to the person receiving the gift.
We use return email addresses to answer the email we receive, notify
customers of problems with their orders, send tracking information,
and send periodic updates on specials and new product announcements.
Such addresses are not used for any other purpose and are not shared
with outside parties.
You may also register with our website if you would like to receive
our updates on our new products and specials.
We use non-identifying and aggregate information to better design our
website and to share with advertisers. For example, we may tell an
advertiser that X number of individuals visited a certain area on our
website, or that Y number of men and Z number of women filled out our
registration form, but we would not disclose anything that could be
used to identify those individuals.
Finally, we never use or share the personally identifiable information
provided to us online in ways unrelated to the ones described above
without also providing you an opportunity to opt-out or otherwise
prohibit such unrelated uses.
*Privacy when linking to us
from another site.
If you arrive at GermanDeli.com via a link from another site and make
a purchase, be advised that if the linking site has an affiliate or
associate arrangement which earns them commission for sales made from
that direct link to our site, the information transmitted to the
participating as part of the sales commission documentation includes:
- Name (as shown on the order form)
- E-mail address (as shown on the the order form)
- Total amount of the products purchased, excluding shipping, tax,
No other information (address, types of products purchased, phone
number, etc.) is disclosed.
Use of the captured information (name, e-mail address and total amount
purchased) may be used for marketing purposes by the original site
from which you linked to GermanDeli.com. If you are concerned about how this information may be used, please
No information is provided to sites linking to GermanDeli.com that
have no affiliate or associate agreement with GermanDeli.com.
Privacy when linking from us to
Our privacy commitments, policies and certifications apply only to
GermanDeli.com. Once you leave GermanDeli.com from any link on our
site, please be advised that you are subject to the practices and
policies of the new site. Please refer to their posted privacy
policies or, if not posted, contact the security manager or customer
Our Commitment To Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the
correct use of information, we have put in place appropriate physical,
electronic, and managerial procedures to safeguard and secure the
information we collect online.
Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially
important. For that reason, we never collect or maintain information
at our website from those we actually know are under 13, and no part
of our website is structured to attract anyone under 13.
How You Can Access Or Correct
Your Information: You can access all your personally
identifiable information collected and maintained by GermanDeli.com by
requesting this information via regular mail to: Security Manager,
GermanDeli.com, P.O. Box 92773, Southlake, TX 76092.
Your request should include your complete mailing address and a
written signature, along with a photo copy of your state driver's
license. We will send the information, certified mail and require your
signature before the information is released to you. We use this
procedure to better safeguard your information.
You can correct factual errors in your personally identifiable
information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable
steps to verify your identity before granting access or making
Third-Party Web Beacons:
We use third-party web beacons from Yahoo! to help analyze where
visitors go and what they do while visiting our website. Yahoo! may
also use anonymous information about your visits to this and other
websites in order to improve its products and services and provide
advertisements about goods and services of interest to you. If you
would like more information about this practice and to know your
choices about not having this information used by Yahoo!,
How To Contact Us:
Should you have other questions or concerns about these privacy
policies, please call us at:
[toll free] 1-877-GERMANY
send us an email at
Attn: Security Manager
P.O. Box 92773
Southlake, TX 76092-0773
TERMS AND CONDITIONS OF USE
Access to this site, www.GermanDeli.com (the “Site”), is granted by ROI
Marketing Systems d/b/a GermanDeli.com (“GermanDeli”), subject to the following
terms and conditions.
1. Copyrights. All Site design, text, graphics, pictures, the selection and
arrangement thereof, and all software (collectively, “Copyrighted Material”) are
owned exclusively by GermanDeli. GermanDeli grants you a non-exclusive,
revocable license to view, electronically copy and print portions of the Site
for the sole purpose of placing an order with GermanDeli or using the Site as a
shopping resource. Any other use of materials on the Site, including
reproduction, modification, distribution, or republication, without the prior
written permission of GermanDeli, is strictly prohibited.
2. Trademarks. GermanDeli.com, the GermanDeli.com design, It’s Not Just About
the Food … It’s About the Memories, and all titles, graphics and icons on the
Site (collectively, the “Trademarks”) are owned exclusively by GermanDeli. All
unauthorized use of the Trademarks is strictly prohibited. All copying or
imitation of the design and layout of the Site is strictly prohibited. All other
trademarks, product names and company names or logos herein are the property of
their respective owners.
3. Use. You may only access and use the Site for your own non-commercial,
informational, and personal use. You are strictly prohibited from making any
public or commercial use of the material contained on the Site, including
without limitation all Copyrighted Material, Trademarks, and pricing
information, without the written permission of GermanDeli.
4. Product Information. Although GermanDeli has attempted to provide accurate
information on the Site as a service to its users, GermanDeli makes no
representation as to the accuracy, appropriateness, legality, ownership or other
aspects of any nutritional information or ingredient listings of products.
5. Links to Other Sites. As a convenience to GermanDeli users, the Site may
contain links to web sites maintained by third parties. These web sites are not
under the control of GermanDeli, and GermanDeli is not responsible for any
material on, or privacy practices of, such web sites.
6. Disclaimer of Warranties. THE MATERIALS ACCESSIBLE FROM OR ON THIS SITE ARE
PROVIDED "AS IS," AND GERMANDELI AND ITS SUPPLIERS EXPRESSLY DISCLAIM ANY
IMPLIED OR EXPRESS WARRANTIES OR CONDITIONS OF ANY KIND, INCLUDING WITHOUT
LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR
NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RELATING TO SUCH MATERIAL. GERMANDELI
DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS
ACCURATE, COMPLETE OR CURRENT, AND PRICE AND AVAILABILITY INFORMATION IS SUBJECT
TO CHANGE WITHOUT NOTICE. No warranty is given that access to any information or
materials on the Site, or this Site as a whole will be provided uninterrupted or
free from errors or that any identified defect will be corrected. Further, no
warranty is given that the Site or any information or materials are free from
any virus or other malicious, destructive or corrupting code, agent, program, or
macros. GermanDeli may change the programs or products mentioned at any time
without notice. Mention of non-GermanDeli products or services is for
information purposes only and constitutes neither an endorsement nor a
7. Limitation of Liability. TO THE FULLEST EXTENT ALLOWED BY LAW, GERMANDELI
EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT,
TORT, NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY OR ANY OTHER LEGAL OR
EQUITABLE THEORY, FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE
DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS
OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION
WITH THE SALE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE SITE AND THE
MATERIALS ACCESSIBLE ON OR FROM THE SITE, EVEN IF GERMANDELI HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
8. Notice to Consumers. Some countries, states, or provinces do not allow the
exclusion or limitation of implied warranties or the limitation of incidental or
consequential damages or the limitation of liability for personal injury, so the
above limitations and exclusions may be limited in their application to you.
9. Applicable Laws. Export of any material from the GermanDeli Site outside of
the United States is subject to all U.S. export control laws and you agree to
abide by such laws. ANY CLAIMS RELATING TO THE MATERIALS OR THE SITE WILL BE
GOVERNED BY TEXAS LAW, EXCLUDING ITS CONFLICTS OF LAW PRINCIPLES. YOU AGREE THAT
ANY DISPUTE WITH GERMANDELI ARISING OUT OF YOUR USE OF THE SITE WILL BE BROUGHT
EXCLUSIVELY IN THE STATE OR FEDERAL COURTS SITUATED IN THE STATE OF TEXAS, AND
YOU HEREBY AGREE THAT SUCH VENUE IS APPROPRIATE.
10. Revisions to Terms and Conditions. GermanDeli may revise these Terms and
Conditions at any time. Revisions will be posted on this page and users are
responsible for reviewing the page from time to time to ensure compliance. If
GermanDeli makes a request to you to stop using and/or to promptly return or
destroy any copies of the materials displayed on the Site, you will comply
immediately with this request and will confirm in writing to GermanDeli within
ten (10) days that you have done so.
CONDITIONS OF SALE
PLEASE READ THE FOLLOWING CAREFULLY. THE TERMS AND CONDITIONS IN THIS
SECTION CONSTITUTE THE ENTIRE AGREEMENT BETWEEN GERMANDELI AND YOU (THE
"CUSTOMER") FOR THE SALE OF PRODUCTS BY GERMANDELI TO YOU. BY ORDERING
PRODUCTS, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
1. Products. GermanDeli may revise or discontinue products at any time.
GermanDeli will ship products that have the same qualities and
characteristics of the products ordered, but changes between what is
shipped and what is described on the Site are possible, and GermanDeli
reserves the right to substitute with an equivalent or better product.
GermanDeli reserves the right, without prior notification and in its
sole discretion, to limit the order quantity on any item and/or refuse
service to anyone.
2. Orders; Payment; No Resale. Orders are subject to acceptance by
GermanDeli. Payment must be received by GermanDeli prior to
GermanDeli's acceptance of an order and must be made by credit card or
other prearranged payment method. Customer will pay interest on all
past-due sums at the highest rate allowed by law.
3. Taxes. Customer is responsible for all applicable taxes that may be
levied on the sale of GermanDeli products, including without limitation,
duties, customs, sales, and withholding taxes. Customer is not
responsible for GermanDeli’s franchise taxes or taxes on GermanDeli’s
income. If applicable, a separate charge for taxes will be shown on
4. Shipping. Customer is responsible for all shipping and handling
charges. A separate charge for shipping and handling will be shown on
Customer’s invoice. GermanDeli will provide a refund for damaged items
in accordance with its refund policies.
5. Exchanges. From time to time, GermanDeli may, in its sole
discretion, exchange products or portions of a product. Any exchanges
will be made in accordance with GermanDeli’s exchange policies in effect
on the date of the exchange.
6. Returns. In the event of a problem with a product, GermanDeli will
use reasonable efforts to correct the problem in accordance with
GermanDeli’s satisfaction policy.
7. Limited Warranties. GERMANDELI DISCLAIMS ALL WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE.
8. Limitation of Liability. EXCEPT FOR PERSONAL INJURY OR DEATH,
LIABILITY, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT
LIABILITY, PRODUCT LIABILITY OR ANY OTHER LEGAL OR EQUITABLE THEORY, IS
LIMITED TO THE PRICE YOU ACTUALLY PAID TO GERMANDELI FOR THE PRODUCTS
GERMANDELI SOLD TO YOU WHICH FORM THE BASIS OF YOUR CLAIM. TO THE
FULLEST EXTENT ALLOWED BY LAW, GERMANDELI EXCLUDES FOR ITSELF AND ITS
SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE,
STRICT LIABILITY, PRODUCT LIABILITY OR ANY OTHER LEGAL OR EQUITABLE
THEORY, FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE
DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF
BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS, EVEN IF
GERMANDELI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9. Notice to Consumers. Some countries, states, or provinces do not
allow the exclusion or limitation of implied warranties or the
limitation of incidental or consequential damages or the limitation of
liability for personal injury, so the above limitations and exclusions
may be limited in their application to you.
10. Governing Law. THIS CONTRACT WILL BE GOVERNED BY THE LAWS OF THE
STATE OF TEXAS (EXCEPT AS PERTAINING TO CONFLICTS OF LAW). THE PARTIES
HEREBY CONSENT TO THE EXCLUSIVE JURISDICTION OF AND VENUE IN THE FEDERAL
AND/OR STATE COURTS LOCATED IN TARRANT COUNTY, TEXAS, FOR ALL CLAIMS
ARISING OUT OF OR RELATING TO THIS CONTRACT.
11. General Legal Provisions. Customer will comply with all applicable
laws and regulations, including U.S. export laws. The terms and
conditions set forth herein constitute the entire contract between
GermanDeli and Customer. Any modifications of this contract must be in
writing and signed by both parties. The waiver by one party of any
default of the other party will not waive subsequent defaults of the
same or different kind. Neither party will be responsible for any
failure to perform due to unforeseen circumstances or to causes beyond