- How soon will my order be shipped?
- How do I select the best shipping method for my order?
- How do I know if ground shipping will arrive within three days?
- May I specify a delivery date?
- May I use my own UPS or FedEx Shipper's number?
- How does GermanDeli package perishable or heat sensitive products to keep them safe?
- Which products are heat sensitive?
- Which products are perishable?
- Do you ship to Canada?
- Do you ship outside the USA?
- How do you calculate shipping & handling?
- Do you gift wrap?
Click here for ordering deadlines during the Christmas and New Year's holidays!How do I select the best shipping method for my order?
Please allow extra processing days from Oct. 1 - Dec. 31
We try and get your order out within 1-2 business days, unless your order contains perishable or heat-sensitive items and there is a risk your order will not move over a weekend or holiday.
Orders for electronic gift certificates received by midnight on 12/24 will be emailed by 8 am on Christmas morning.
Select "ground" shipping when possibleHow do I know if ground shipping will arrive within three days?
Select "air" only when "ground" won't get your perishable items to you within three days travel time
Call our shipping department at 1-877-GERMANY (1-877-437-6269) and ask them to check on the transit time.May I specify a delivery date?
Yes. Just provide the details in the "order instructions" box when you order.May I use my own UPS or FedEx Shipper's number?
We can't hold orders for more than two weeks except by special permission.
Absolutely! Provide your shipper's number and a request for us to use it in the "Order Instructions" box during checkout.How does GermanDeli package perishable or heat sensitive products to keep them safe?
Our S&H estimate will still appear on the checkout form, but we'll charge your Shipper's #.
We use thick-walled coolers with dry ice and/or FDA-approved synthetic coolant.Which products are heat sensitive?
Click here to watch our video about how we ship your packages.
Chocolates can melt above 72ºFWhich products are perishable?
Gummi's can melt above 85ºF
Meat, dairy & certain fishDo you ship to Canada?
Yes, but click here for important details you must know.Do you ship outside the USA?
We ship to all 50 US states, Puerto Rico, APO or FPO addresses (via USPS priority mail) and to Canada.*How do you calculate shipping & handling?
*may require a premium shipping method
An automated calculator on our site estimates the cost based on total product weight, shipping destination and shipping method.Please Contact us at 1-877-GERMANY (1-877-437-6269) if you have any questions.
This estimate is shown before you are asked for payment.
If the actual Shipping costs are lower than estimated, you will be charged the lower amount. If the charges are higher than the estimate you will be charged the lower estimated amount.
If customers request Saturday delivery, additional costs will apply.
If you're in the DFW area, you may call 1-817-410-9955.
Please leave a message and we'll get back to you.
or email us at: support@GermanDeli.com
Do you gift wrap?
Every order is decorated with a decorative black cover and German Flag ribbons.