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connect with us!
Thank you, Thank you, Thank you! Your package arrived this afternoon in record
time and perfect condition.
In order for you to complete your assortment I held back on my order . However,
since I have to go for back surgery by the end of next week I was crossing my
Have a great Christmas.
Hope to order from you again soon,
Gerry B. in Brownsville, Texas - Order # SO000514828
My thanks for timely delivery of my first order from you. Thanks are due to
your shipping manager "JB". I truly appreciate the careful handling of fragile
and/or perishable items: the box arrived in perfect condition - and the little
"bon bouches", a charming European custom, are delightful.
I'll be back.... particularly if you have
Kochkaese and particularly Salmiakpastillen
(Rheila Brand) back in stock.
ETC H. in Moultonborough, New Hampshire - Order # SO000512772
Thank you for the lightning-fast shipping. My kids are gonna love it when they
Kinderschokolade in their Stockings ;-) And munching the
Erdnussflips makes me feel like I'm back home again ;-) Everything was packed
with so much care and thanks for the little extras!!!
Vielen Dank bis nächstes Mal
Monika C. in Hot Springs, Arkansas - Order # SO000513383
I just finished my online order with the help of a very patient and knowledgeable
lady...can hardly wait to receive the "real" German gummis for my siblings holiday
packages. Now I can shop all of your other wonderful offerings. Thank you for
a great website :-)
Donna M. in Dallas, Texas - Order # SO000514364
I just wanted to thank you for the excellent products, service and delivery.
The items were perfectly packed and I appreciated the kind note and gift chocolate
I will definitely be ordering from you again.
Cathleen C. in Oak Park, Illinois - Order # SO000511702
I got my package today and my son got his in California too. Everything is great
and was cold too, thank you all!
I wish you all Fröhliche Weihnachten und ein Gutes Neues Jahr!
Ursula S. in Wappingers Falls, New York - Order # SO000511208
Hello, I just wanted to let you know that I received my package, and was delighted
about the way everything was packed. There were no dings anywhere. I especially
liked the decorative panel you placed on top with your logo...very nice touch.
Thank you and happy holidays.
Marlies D. in Englewood, New Jersey - Order # SO000511176
I just updated my account information online after moving. I am so grateful
for your exemplary product line and reasonable prices! My husband’s family
are from Germany and this is the only place we can find some of the items they
love. I left feedback on “Amazon” noting your website after seeing the prices
they are charging for some of the items we always buy from you, I hope it brings
you the business you deserve. I will be placing my holiday order in a few days
and know I can rely on you as always.
I would like to THANK all the people involved in packaging products. My recent
order, as well as, all my other orders were packaged with great care and courtesy.
All the people working in that department should be praised for the great work
they do. I really appreciate how your company pays attention to detail in
packaging, products, and customer service. Keep up the good work!
Theresa M. in Tonopah, Arizona - Order # SO000512754
I just had to let you know how happy I am with the customer support at GermanDeli.
You respond quickly, patiently, and respectfully. I appreciate it so much.
I received an order from GermanDeli some days ago from FedEx with the side of
the box all smashed in and held together with just packing tape. The guy
threw it at the doorstop and didn't even bother to come to the door and explain.
Basically, he ran for it. I was so upset that I took photos in case I needed to
complain to FedEx. A few months ago they had broken most of the Apfelschorle
bottles that I ordered but GermanDeli was kind enough to replace them. Sorry -
to get to the point, I was surprised when everything was fine inside the package.
Where there was dirt and moisture, the items were protected by plastic cushions
or the small cooler case. If any other company had done the packing, I'm sure
all the contents would have been destroyed. So thank you kindly for doing an
outstanding job through and through. I'm a 100% happy customer!
Letty R. in West Hartford, Connecticut - Order # SO000501784
We received our order this morning in excellent (perfect) condition. Thank you
for providing us with quality German products at reasonable prices. We wish all
of you at the GermanDeli and your families a very Merry Christmas and good
health and happiness for all the years to come.
Ed and Ruth R. in Haymarket, Virginia - Order # SO000510199
Dear Nicole C,
You guys are the best! Always looking out for the customer. I absolutely love
your products and am so happy I found your website a few months back. Can't
wait to get the Hirschhornsalz; my grandma used to make Hirschhornkuchen 60
years ago that I still remember, and I looked up recipes after I spotted the
leavening agent in your offers. Yay!
Thank you so much for your excellent customer service!
Marion M. in Helena, Montana - Order # SO000511345
Good Morning Inga and everybody who was involved in my order!!!!!! Package
was delivered yesterday afternoon, it was very exciting to open this package.
It was a thrill by itself, just the way it was packaged was worth a lot. What a
great job you all did and then the little gift on top of it. This was packed
with care and compassion. Yes I did order before from your company. It was a
small order and it was packed with the same care as this big one. I think a
lot of other companies should learn from you. Thank you again for your caring
hearts. I will make Reinhard's Thanksgiving a very special day thanks to all
of you. Have a Good Weekend and may God watch over all of you. Boy Inga what
a great crew you have. Congratulations to you.
Bruni & Reinhard R. in Little Elm, Texas
Just got my goodies. That was really fast. Other businesses can learn from
you. Danke schön.
Sylvia T. in Bay City, Texas - Order # SO000509858
Just kudos to the GermanDeli team. I am always, time after time, impressed with
your promptness, attention to detail and impeccable customer service. Keep up
the exemplary work!
Gloria K. in New Braunfels, Texas - Order # SO000509604
I have received my
Rübenkraut in best condition. Thank you so much for being
so prompt, and also I like to thank you für die Gummibärchen, und das
Schokoladenherz. That was sooo nice of you, or who ever packed my package. A
lot of "German warmth" I feel is in what you do, which I miss so much in my
every day life in the US.
But, it is what it is.
Until my next order, thanks again
Inge B. in Bloomfield Hills, Michigan - Order # SO000508557
I got the package when I came home from the doctor. It was in front of my
door at 11:30. Very professional packaging too.
Steven S. in San Diego, California - Order # SO000508512
Just wanted to let you know: Again my order was filled, shipped and received
right on time! Awesome service. Thank you again for a job so very well done.
Michaela M. in Evart, Michigan - Order # SO000507624
Thank you so much. I received my package today. It was packed by "sb".
Everything that was supposed to be frozen, arrived frozen! Delighted with my
cakes. Just like my Oma made, with a 200 year old recipe for the dough. My
mother just learned to make Pflaumenkucken und Apfelkuchen shortly before my
Oma passed in 2011. Soon, I will be moving back to Canada and my mother will
teach it to me, so that I can pass on the legacy of my heritage.
For now, I thank GermanDeli for being who you are and eat the food I was raised
on. I am enjoying every bit of it! Keep doing what you're doing...the care in
packaging, the flag, the Haribo's...makes you who you are.
Thank you so much, again! Auf Wiedersehen!
Theresa L. in Rawlins, Wyoming - Order # SO000507743
Two boxes were just delivered by FedEx. They are full of wonderful items from
your store. The only problem is they will not last very long.
However the problem can be resolved when I send in my next order.
Thank you for your fantastic service!!!
Jim P. in Hiawassee, Georgia - Order # SO000507871
I just received my order from you all…… I only ordered yesterday!!! I am so
happy! Eating my
REAL Germany Gummy bears as I type. Making a pot of German
coffee to enjoy
Lebkuchen on this amazing fall day. DANKE! DANKE! DANKE!
Ich liebe euch!
Susie W. in Edmond, Oklahoma - Order # SO000507927
Dear friends at the GermanDeli,
Today my order from Friday, October 25th arrived at 10 AM and I want to thank
you for the very prompt shipment and delivery. All the goodies are resting in
the freezer. They will be given out to friends and family for Thanksgiving.
The two little gummy bear bags will go to my grandson who plans to stop by on
Halloween. The airberlin heart is resting on my husband’s place mat and Gene
wants me to thank you for remembering his sweet tooth.
The last flowers are closing this year’s season. As the year 2013 is slowly
coming to a close, Gene and I want to wish you a very Happy Holiday Season and
all the best for 2014.
Again thank you for the prompt service, we remain yours sincerely
Ursula H. in Lawrence, Kansas - Order # SO000507141
My order was packed with great care nothing was damaged and it got here so fast.
Blutwurst was delicious as was everything else I ordered. I want to thank
David for helping me with my order. He was very professional. Superb customer
service!! I will always order from your store. Already getting ready to place
another order of Xmas items.
Thank you again.
Margie H. in Waterloo, Iowa - Order # SO000506904
I have recently finished 2 years in Afghanistan. I am hopeful not to need to
return but one never knows. I am writing to simply say thanks for your support.
I had ordered things a few times and always got prompt service and not to mention
the odd goodies or treat thrown in for free. we all enjoyed your fine products
(of course you have to share over there. I think its the unwritten law) I have made
a number of converts who sadly had never had much of anything german previously.
I, being the first of my family to be born in the USA, have been spoiled with
the best of both worlds. Anyway, I just wanted to say thanks for all you do.
Thanks again you guys made our time there much better.
I got my order today, and just finished a lunch of
Nürnberger Bratwürste and
brötchen, just like in Nürnberg, where I lived for 5 years. I can't eat dessert
yet, but am looking forward to
Käsekuchen later. I'm very pleased to say that
the food brought back many pleasant memories of eating at the Bratwursthauesle,
which has the best wurst in town.
Vielen Dank für alle Ihre Hilfe !
Bill C. in Williamsburg, Virginia - Order # SO000506238
Got my order and thank you. Everything arrived perfectly. We are going to
have a fabulous Birthday!
Lorine B. in Old Hickory, Tennessee - Order # SO000505753
Haribo bags, and wanted to write and thank you for the extra sweet
treats, for the careful packing, for the quick ship. You are the best! Next
order will be in the meat department.
Aleea in Lolo, Montana - Order # SO000505328 & SO000501935
Schönen guten Tag,
I am writing to let you know how happy I have been with GermanDeli! I have
been ordering for a couple of years now, and every time your shipments arrive
in an extremely timely manner, with well-packaged and delicious items! I
couldn't be happier! You guys do an outstanding job. I can tell that you
truly care about your customers!!!
Susy G. in Scottsdale, Arizona - Order # SO000505902, 392076, 380151 & 2 others!
Dear GermanDeli Team,
This is Cordula W, one of your most loyal and greatful customers.
Thank you for my recent order which was excellently packed and shipped. I
appreciate you guys so much and you always make my German food wishes come true.
Just wanted to send you this line and tell you again how happy I am with
ALWAYS great customer service and meeting my needs and respecting my wishes !
YOU GUYS ARE ABSOLUTELY AWESOME !!!
Cordula W. in Garland, Texas - Order # SO000504007
Thank you for everything it was a very successful event and many asked for
your website, which we gladly refer to you.
Bee W. in Plantation, Florida - Order # SO000504288
Just wanted to say thank you for this recent shipment, it was a pleasure to
unpack. Everything looks great and the perishable items were all cold and
the ice packs still totally frozen. Peggy did a wonderful job packing.
You all do a remarkable job.
Ilse P. in Danville, Pennsylvania - Order # SO000504362
Hi- My order arrived this morning just as you promised and, as always, exactly
like the website and in such good condition! Thanks so much for your promptness!
It is so delightful to shop with you.
Eileen H. in Arlington, Tennessee - Order # SO000504299
Thank you again - as always is came beautifully packed. You must have little
Heinzelmännchen who are working 24 hours a day. I was so surprised when I came
home from work last night and there was my package. Der
so gut; ich habe gleich eine Scheibe gegessen.
Danke - bis zum nächsten Mal. Ich glaube nicht, dass der
erlebt; der wird sicher vorher aufgegessen.
Brigitte S. in Houston, Texas - Order # SO000504216
I love this place. My latest order was perfect just like all of my previous
orders. It is so nice to be able to find so much German food. I love the little
Haribo treats that are in the boxes as well. You guys do a great job.
Renee Z. in Sacramento, California - Order # SO000503766
My compliments to the Staff at GermanDeli.com.
Pat K. in Charlottesville, Virginia - Order # SO000503581
Thank you very much. I appreciate the service. Not too many businesses would
go out of their way to do that.
Bill Y. in Sinking Spring, Pennsylvania - Order # SO000503479
I just want to thank you for shipping my order so fast and for packing it so
good. I had a small mishap on a gift from my daughter a while ago and that
also was handled to my satisfaction. Thank you again to all of your staff.
Karin A. in Fayetteville, North Carolina - Order # SO000502971
I just received my package and would like to say thank you. It was beautifully
packed. From now on I will order from you. Until next week :)
Sabine R. in South Bend, Indiana - Order # SO000502644
We received yesterday a shipping of 5 fresh replacement sausages! You even
included my beloved
Haribo bears and
chocolate heart!! We thank you and your
team for handling our complaint with fairness and professionalism! We feel
that you take your customers serious, care about and appreciate them!
Again, we thank you and please give our thanks to all your staff members who
were involved in our case, special thanks to Stacie who called me and was so
kind and polite!
Looking forward to our next order with GermanDeli!
Petra & Harald B. in Poplar Bluff, Missouri - Order # 395975
It is indeed like Christmas or when my mother used to send all these good
Vielen Dank GermanDeli daß Sie immer wieder etwas Freude in mein Leben bringen!
Alles schmeckt "lecker, lecker" wie Koch Uwe so schön sagt und die Verpackung
ist nun mal immer wieder erste Klasse. Vielen Dank.
Jutta B. in Peoria, AZ - Order # SO000502128
Thank you for the sausages and for overnight shipping them to me. They arrived
this morning. I appreciate your going the extra mile and your professionalism!
I have already told my friends!!
Eva S. in Franklin, Massachusetts - Order # 399286
My order arrived about one hour ago and you did not tell me that the
sampler would disappear so fast. I believe we have enough to last until this
evening. Super good!!
Jim P. in Hiawassee, Georgia - Order # SO000501706
Wow! The package came yesterday; beautifully wrapped as usual. My son will be
happy for the
Thanks again. I can not wait for the
Brigitte S. in Houston, Texas - Order # SO000502213
Just wanted to tell you that I received my box today and what fun it is to open
it and unpack all the goodies. You pack all so good and everything is so good.
I am so happy that I found you on the web. Danke.
Daniel B. in Seattle, Washington - Order # SO000501491
GermanDeli is one of the best vendors online! I recommend their website to
everyone I know.
Miles K. in Grand Junction, Colorado - Order # 399348
I received my order from you yesterday. It was packed so well, I had to let my
family see before I unwrapped everything which arrived in perfect shape. While
Weisswurst this morning, I could hear my old German colleagues and friends
from when I lived in Munich.
I'm telling eveyone I know about your store.
Warren S. in Sachse, Texas - Order # SO000501613
Hello, it's me again. Since this is my 3rd order, I wasn't going to write.
But here I am with gushing kudos. Quality is fantastic and your packing is
phenomenal. Thanks so very much.
Rose G. in Lincoln, California - Order # SO000500798, 395457 & 388918
Again, thank you for keeping me informed. Your OUTSTANDING service to the
customer keeps us RETURNING to make more purchases and prompts us to advertise for you!
Larry W. in Hillsdale, Michigan - Order # SO000501754
I ordered 2 separate orders on the same day. The service was exceptional and
very fast, best store I have ever dealt with. Thank you Lori.
Patty J. in Gurdon, Arkansas - Order # SO000500942 & SO000500937
We’ve been using GermanDeli for many years to stock our Oktoberfest parties.
We have had nothing but excellent service!
This year, we ordered our usual supply of sauerkraut, red cabbage, vinegars,
mustard, plus some chocolate dipped cookies. Imagine our surprise when the
cookies arrived packed in their own Styrofoam cooler box so the chocolate
wouldn’t melt in transit! Now that’s customer service!
Scott G. in Tallahassee, Florida - Order # SO000500912
Delivery was fast, food came in very good condition, I'm happy I found you :)
Marianne W. in Elizabeth City, North Carolina - Order # 398664
Thank you for the great service. The Haribo gummi bears were greatly welcomed
by my grandniece on her birthday.
Magdalena C. in Sedona, Arizona - Order # 398697
To all the good people at GermanDeli:
All of you are doing a great job filling and shipping our orders. Thanks a lot.
Hedy & Eduard T. in Newport News, Virginia - Order # 399223, 396790, 394821 & 5 others!
Dear GermanDeli Team:
My package arrived yesterday in excellent condition! I was very happy with
your e-mail updates. Also thank you for reducing my shipping cost, in this
economy everything helps.
This was my first Internet Shopping experience and it was a pleasant one. I
am looking forward to placing my next order with you! Kudos to all of you for
a great job done!
Vielen Dank und alles Liebe und Gute,
Gertrud D. S. in Alamogordo, New Mexico - Order # 398848
Thank you it was so fast and perfect. I love it.
Esther B. in West Des Moines, Iowa - Order # 399152
Thanks for the great customer service! I really appreciate the honest approach
and information regarding the shipping.
John W. in Brooklyn, New York - Order # 399108
Thank you Nicole C. and all the GermanDeli staff, as before I was very pleased
to receive my order . Thank you for the much appreciated Sweets, such a surprise .
You are Tops !!!
Had two apples from my newly planted Espalier ,that I fried with brown sugar and
cinnamon. The package arrived with the
Potato Pancakes. We made it a classic meal.
Thank you again !!!
Gudrun T. in Beckley, West Virginia - Order # CP21178B
I've been shopping with GermanDeli for so long, that I cannot remember, when
Erika J. in Evansville, Indiana - Order # 397479, 399101, 399096 & 72 others!
My package arrived today, it felt like Christmas in August!
My partner (American) and I (Bambergerin) were so excited to have real
German Bratwürste - and they were delicious!
Customer service is great, package arrived in perfect condition.
Will order more soon and then invite my parents-in-law for a fränkische Brotzeit
Hoping to get the
Nürnberger Bratwürste when they're back in stock.
Thank you Inga, Gina, Jim, Amy and everyone else who was involved with my order!
When will you open a store in Florida?
Danke, Eure Bettina
Bettina K. in Stuart, Florida - Order # 398126
Once again you guys surpass all expectation. Quality all the way and the best
products. Wish I lived close by but will have to rely on the Web to get my fix!
Service on a par with what I remember living in Germany.... precise and always
with a personal touch! Keep up the great job and - "I'll Be Back" There is no
competition for what you offer without crossing the pond!
USAF Ret - Germany 1977-1986
Bob P. in Manlius, New York - Order # 398039, 386881, 307538 & 3 others!
Today I received my order and once again I like to say: dankeschön, dankeschön,
Nobody does a better job handling orders then you do ! It amazes us every time
again and again. Many, many companies could learn from you !
Ich bin ein totaler GermanDeli.com fan !
Helga G. in Corpus Christi, Texas - Order # 398174, 395938, 393613 & 30 others!
Very happy to have found an "European" deli with such a good service and variety.
They even included extra goodies, such as
chocolates. The products
were top of the line and delicious.
I think we will be shopping with GermanDeli very often.
Ramon E. C. in McAndrews, Kentucky - Order # 396762
Inga, Gina, Jim and the GermanDeli Team,
Thank you all so much for the hassle-free ordering process. I was nervous at
first, ordering from a company I didn't recognize, but it's next to impossible
to find Maggi in the states. Your team is absolutely wonderful, and you
definitely have a repeat customer.
Josh W. in Centerton, Arkansas - Order # 398338
p.s. Feel free to post this on your site. I want everyone to know!
Great store to do business with. I live about 45 min away and their shipping
is so reasonable that I just order online and it is cheaper than driving
there. Thanks for keeping the shipping costs down, I buy more often because
Tim T. in Plano, Texas - Order # 397008
Thanks so much for you wonderful email updates! Your service is really exceptional!!
Can't wait for my package.
Gabrielle C. in Lincoln, California - Order # 398196
The package arrived on time and in great condition. Thanks for your wonderful,
efficient business. We can't find decent
bratwurst here in Charleston, SC.
Dwight W. in Mount Pleasant, South Carolina - Order # 397753
Vielen Dank, alles gut und schnell angekommen.
Best service ever!!
Karin H. in Woodacre, California - Order # 397670
This (GermanDeli.com) is the template as to how to run a business. This flawless
establishment has the BEST employees with incredible work ethic and great
products at great prices.
Steve K. in Tucson, Arizona - Order # 396555
What a nice surprise when we received your package from GermanDeli! The things
I ordered were beautifully packaged to prevent breakage, the cooler was an
unexpected plus, my boys loved the
gummi bears (brought back memories from
our years over there) and I snapped up that
chocolate in no time - and did
not share it with ANYONE:)
We will gladly order from you any time again!
Katie S. in New Bern, North Carolina - Order # 396709
Hello from Michigan. The order just arrived. All the meat was crispy cold.
We are excited to share all the GermanDeli items at our big party.
John in Fremont, Michigan - Order # 397291
My package from GermanDeli.com arrived today in great condition! Thank you
so much. It's wonderful!
Jennifer G. in Littleton, Colorado - Order # 397448
Wow, we just received our 1st order from you and we are impressed. The care
in packaging is phenomenal, the attentive extras like
mini Gummi Baerchen -
completely blown away.
Can't wait until your Back Order of
Feuerzangentassen is back in your inventory
so we can place our next order.
Thank you so much,
Waltraud G. in Long Beach, California - Order # 397099
Jackson H. in Highlands Ranch, Colorado - Order # 395957
I have not been disappointed by any product that I have bought from GermanDeli.
They have a huge selection of items to pick from. Their staff are very
courteous and helpful when you need to contact them. The last item I have
purchased was the
Howe Nuremberg bratwurst, which were delicious. The first
time I had them was in Nuremberg and these tasted the same.
Paul Y. in Coral Springs, Florida - Order # 396013, 377178, 374176 & 2 others!
I just wanted to let you know how pleased I was with my purchase from your
online store. Your pricing is competitive, your website is nice and easy
to navigate and has a very refined look. My package arrived promptly and in
perfect condition, each item was delicately packed and looked to have been
placed very carefully in the package. The bonus
Gummibears were a pleasant
surprise for my little girl. I have done a fair share of online purchasing
over the years, food and otherwise, and my experience at your store ranks
among the top.
Nice to see such wonderful customer service with a personal touch in a world
that has become so impersonal. Job well done !
Stefan W. in Marengo, Illinois - Order # 395849
Even in the heat of a Texas summer, all goods were either still frozen or only
somewhat thawed. GermanDeli employees are real professionals when packing the
orders. I always save some of the packing materials for my own use. We are
Abrams Schinken and everything we ordered. Also, thanks for the
We are very lucky to have a anDeli like this!
Maria H. in Pollok, Texas - Order # 395753
Wow! You guys are a class act. I feel I will be doing a LOT of business
Bob H. in Wilmette, Illinois - Order # 397062
You all do an outstanding job in informing the customer on the status of an
order. I have told others of this and felt good about giving them your website
Larry W. in Hillsdale, Michigan - Order # 396938
Great store - great products. (I) feel like I am back home. Thank you.
Heike G. in Grove, Oklahoma - Order # 396936
Hi, I ordered a while back, got my items, and I'm so happy with them. The
bratwurst was wonderful, the
candy I bought for my father (A stodgy old fellow)
got a smile, and I love my
apron! Most important though was the active role
you and your staff played in the process. I've already recommended you to
several friends and I would do so again and again.
Victor C. in Staten Island, New York - Order # 394605
My first order from GermanDeli was a very positive experience. Products were
delivered in a timely manner - as requested, & the brotchen and coffee were
excellent. I'm so glad to have found this wonderful outlet for German food.
Martha S. in Statesville, North Carolina - Order # 396333 & 393472
Every time I order from GermanDeli.com I am satisfied and happy. The items
are of good quality and remind me of my home Germany. I can only recommend
GermanDeli.com to anyone that loves German foods and other items but can
not find them anywhere else.
Monika H. in Williamsport, Maryland - Order # 394982
Well, I'd (like) to add that you guys are the best. You kept me informed
about my order every step of the way, and had it delivered faster than I
Joan A. in Peru, Illinois - Order # 395455
Hi Stacie and the rest of your great staff;
I thank you so much for your efforts, to assist to special requests. You All
Edelgard H. in San Antonio, Texas - Order # 396181, 396922, 394823 & 93 others!
Great products, great customer service, fast delivery!
Kitty D. in Lebanon, Tennessee - Order # 394467
Just excellent. First Class. From your selection to your customer service
to your pricing and, finally, your packing and shipping I am deeply impressed.
GermanDeli will now be a go-to site for me.
By way of comparison, there were a couple of similar items you currently did not
have in stock so, I ordered them from two separate vendors. Both of these items
arrive packaged poorly and crushed. The irony is, that at the time I received
my order from you I thought the item packaging over the top. Now, I find I am
grateful for your care and expertise.
Eric E. in Las Cruces, New Mexico - Order # 394796
I would rate higher if it were possible. The whole experience was awesome!
It is so nice to find a shop that carries hard-to-find products at a reasonable
price and charges only necessary amounts for shipping. Everything arrived
carefully packed (even included a little treat of yummi,
gummi bears) and very
promptly. I plan to be back in GermanDeli's storefront again.
Elizabeth C. in Garland, Texas - Order # 394315
A wonderful German shopping experience in the USA, with great communication
back and forth!
Salvatore R. in Eugene, Oregon - Order # 394191, 379056, 359456 & 20 others!
I have been ordering since the beginning of the year. I love the products.
Website is really user friendly and shipping is quick. From the time you place
your order you will be updated frequently, so you always know where your order
currently is and estimated time of delivery. The products are very well packaged
and always contain a sample of some sort. I am from Germany and living in the US
for 15 years.
Birgit H. in Canal Winchester, Ohio - Order # 394104, 394954, 392172 & 2 others!
Many thanks. I look forward to receiving my products.
This is my first time shopping with you and the experience thus far has been
excellent. You provide timely, thorough, and friendly customer communications.
Andreea S. in Bethesda, Maryland - Order # 395164
I just received my package from GermanDeli and I have to say I am super impressed
and excited about the delivery. I ordered
lip balm and y'all were so sweet to
surprise me with some
gummy bears- and packed in cold! Thank
you so much for such attention to detail. I will be ordering from GermanDeli.com
Annabelle G. in Fort Worth, Texas - Order # 395202
Thank you for your great service and items. I love you all, especially Inga.
Can't wait for my package.
Bruni R. in Little Elm, Texas - Order # 395132
I am pleased to report that the package was received in good condition. Thank
you. I have always been happy with your company and I promise to do business
with you again in the future.
Scott L. in St. Louis, Missouri - Order # 394802
Thank you this was fast and I appreciate you a lot. You saved my life and I
am so happy I found you.
Jasmin G. in Lindsborg, Kansas - Order # 394931
Just writing to say THANK YOU for your
cooking videos that I recently discovered.
Sauerkraut and have a hard time finding some I like.
After watching your
video, I decided that this is something I can make myself.
(I've messed up cereal, so it's not a given...) My
Sauerkraut turned out awesome!!!
(Is it possible to Overdose on
Sauerkraut, because I may be getting close) I love
your videos! Chef Uwe is awesome.
Thank you, thank you, thank you!
The only "bad part" about the
videos is that they're making me totally homesick for
Vienna and for some Wurstsemmeln and Marillenknoedeln, and
Leberwurst, and, and, and, ........ :-) All the best,
Sylvia E. in Santa Barbara, California - Order # 212585
WOW, Your service is super!!
Wolf Z. in Goodwater, Alabama - Order # 394448
Many thanks! Everything worked out and it was so nice to get your call checking
on my package!
You are the best and your customer service is outstanding! Nochmals vielen,
Claudia M. in Boone, North Carolina - Order # 393989
You need a 6th option of "Outstanding" just for GermanDeli.com. Another
John C. in Scottsdale, Arizona - Order # 392804
Dear GermanDeli Team,
Thank you so much for the quick shipping and the wonderful merchandise. We
also noticed that everything was so well wrapped and want to compliment you on
With best regards,
Lilo and Frank von P. in Houston, Texas - Order # 393558, 385789, 340449
& 19 others!
Thank you very much for the quick update about everything shipping as well as
charges. I am always pleased with my products I order via GermanDeli.
Mike R. in Union, Kentucky - Order # 393625
Vielen Dank, dass Sie mich auf dem Laufenden halten. Ich bin wirklich froh,
dass mein Mann sie ausfindig machte. Sie verpacken alles immer mit so viel
Heide K. in Winter Haven, Florida - Order # 393322
Excellent quality and service.
Volker N. in Galveston, Texas - Order # 392420
Danke. Great service as always.
Gisela L. in Eagan, Minnesota - Order # 392886, 386306, 379714 & 2 others!
Can't wait to order more of my favorite German foods from you!!!
Susan O. in La Porte, Texas - Order # 392231
Thank you so much for all your effort. We received the
flour in perfect
condition and I can now bake my bread. We had a hard time finding it. We
would like to thank you very much for your ourstanding and professional service.
Winnie K. in Huntington Beach, California - Order # 393096
GermanDeli do a good job. I've been buying from them for a long time and I
will keep buying from them.
Harold F. in Shelby, North Carolina - Order # 392185, 387916, 376907 & 3 others!
(I'm) glad to offer my public support. I love GermanDeli.com. While an internet
company, you have a very clear personal touch which means a lot to me and the
best customer service and communication on the web. Period.
I am working on
adapting many of the ways you do business to the way I work. You're not only
a good company with which to do business but you set an outstanding example for
others as well.
John C. in Scottsdale, Arizona - Order # 392155
Thank you so much. We just returned from Sweden and was fortunate enough to
taste your candy and am so happy to be able to buy it for ourselves. I'm sure
this won't be my last order.
Thank you so much,
Carolyn B. in Collinsville, Oklahoma - Order # 393379
OMG...the "HoWe Nuremberg Bratwurst" I received was awesome. It was just
like the ones I had in Nuremberg in May this year. Your website is great and
your inventory comprehensive. We will be ordering often.
Dennis B. in Chesterfield, Missouri - Order # 393158 & 392770
Love your service, it is fast and wonderful packed. Food is super.
Elke L. in Ozawkie, Kansas - Order # 393007
I just received my order and am very pleased. The packaging is superb. The
communication during the ordering process was excellent and everything arrived
on the designated date. I will be signing up for your newsletter and coupons as
I will be shopping with you again, especially for the holidays.
Birgit W. in Myrtle Beach, South Carolina - Order # 392640
Thanks. Your site and service really are great.
Richard F. in Spring City, Pennsylvania - Order # 392389
Thank you! (I) received the new coffee - just before running out. You guys are
Christiane C. in Boston, Massachusetts - Order # 391758
Rumtopf Pot in perfect condition. Just what I wanted. Give your
merchandise packers a gold star for an excellent job of packing a fragile
object for shipping. You folks are a pleasure to work with.
Harv D. in Roseburg, Oregon - Order # 391503
You all are awesome. I received my order in just two days, everything was
carefully wrapped and accounted for. Best service ever. DANKESCHÖN!
Daina C. in Killeen, Texas - Order # 390883
Best Custumer Service ever! Danke allen herzlichst.
Ingrid M. in Hobbs, New Mexico - Order # 391527
As always, the process was a breeze. The merchandise arrived quickly and in
excellent shape, and the food is delicious!
Thank you, GermanDeli.com for bringing a taste of home to us!
Elke A. in Anderson, South Carolina - Order # 390002, 349556 & 209613
Thank you Stacie,
We are just so glad to have found the place now, to order our GermanDeli items.
We were so pleased with our initial order. You can't imagine. :)
It has been a while (since we've been able) to finally add a
really good slice
of bread to our table. What a wonderful taste! :)
In addition, it is great to have all those German delicacies available, once
again. It's truly a pleasure to see the plentiful listings of our so much loved
'Deutsche Ware'; we will most certainly find all those items, sorely missed for
quite a while. (Yes, we did have some areas to find some German stuff. But we
also desire really the very best. And we believe we have found just that.
Rita B. A. in Charlotte, North Carolina - Order # 391399 & 389939
I really, really thank you for getting the gift to him. My father is recovering
from cancer and he is from an old German family (we traced our roots back to
1600 near Boden Boden). Our people are school teachers, firemen, police officers,
and I am a cancer nurse. You couldn't have been kind to a nicer bunch of people!
God bless you for making my elderly father's day today. That is why I am a repeat
Karla T-D in Houston, Texas - Order # 391171
Thank you, all! You've been amazing at keeping me updated and being quick!
This is one customer that's beyond happy! :D
Kristy G. in McKinleyville, California - Order # 390840
Thank you GermanDeli:-)
I love this online store, the service is excellent. Reminds me (of) home, Europe...
Zsuzsanna V. in Woodinville, Washington - Order # 390402
Just wanted to say you guys did an absolute wonderful job with the package and
my girlfriend loved it. Thank you for the great service.
Amit M. in Edison, New Jersey - Order # 390156
Great store to purchase from. We are customers for several years.
John R. in Kalamazoo, Michigan - Order # 388628
Dear support staff/customer service,
OMG I'm so impressed with your service from beginning to end.
I didn't rave with my first order (I should have) but there's no way I can go
another minute without telling you how wonderful you all are. Everything I
ordered is exactly as ordered and came that way also.
I, as so many of your customers, have gone years without the food we loved
and had become accustomed to. Till I found your site, I thought I'd have to
do with the few supposed German items I've found, items made in Canada or
elsewhere, but not Germany.
Again, thank you to your entire staff and for the wonderful array of goodies.
Rose G. in Lincoln, California - Order # 388918 & 385912
This is my second time ordering from you and I just love it. Ordering is easy,
everything is delivered quickly and the food is great. I will pass on my super
Auf Wiedersehen und vielen Dank
Birgit H. in Canal Winchester, Ohio - Order # 389002
I have made purchases at GermanDeli for many years, and I have never had a
bad experience with this company.
Renate W. in Pine Bluff, Arkansas - Order # 387455, 373026, 308735 & 25 others!
It is always a pleasure to purchase items from GermanDeli. Their customer
service is superb. Great selection! I look forward to my next purchase.
Patricia S. in Orlando, Florida - Order # 387453
Hi there! I received my latest order from you last week, and as always, it
was neatly packaged and adorned with that beautiful German flag ribbon. I
wanted to let you know that I’ve found a neat use for the ribbon…
I tie it around the handles of my luggage, and now when I fly, I can easily
spot my bags at Baggage Claim at an airport. Tied to my laptop computer bag
and my carryon bag, the ribbon differentiates my property from other peoples’,
and helps me identify it positively.
I love your store, and your superb customer service! Thanks!
Giff N. in Bel Air, Maryland - Order # 387530, 319933, 263621 & 6 others!
Thank you for processing our order that will be a gift for friends we have in
We think they will really enjoy the contents and how you package things up.
Appreciate keeping us posted along the way since the order was placed and that you
all try to get the products to the end location as soon as possible.
Best wishes and thank you all!
Judy K. - Order # 388032
Just wanted to say thank you. It was a pleasure dealing with your company. I
received my order very quickly and your emails let me know exactly what was going
on. I really appreciate the great customer service. I will definitely be using
your company again.
Vielen dank noch mal.
Denise H. in Winnetka, California - Order # 388073
Hello GermanDeli! You are the best! I have ordered from you before, and always
had super service from you.
I am Swedish myself, so I know what good quality means.
I am looking forward to the dark
Toblerone to be available through you.
Eva G. in Waterville, Maine - Order # 388150
I was very pleased with the online ordering experience! I was kept informed
every step of the way and my mother could not stop talking about how well it
was packaged! She was equally impressed with the product.
This is my second time sending a package to my mother from GermanDeli. I will
definitely shop with them again!
Michelle F. in Arlington, Texas - Order # 385800
What a class act you are!!
Thank you so much, you went into so many details, great customer service.
Thank you Stacie and you have a great weekend.
Marlene W. in Century City, California - Order # 388035
I received the package last evening. It was beautifully packed and everything
was still nice and cool. Thank you. I will order again very soon.
Steve M. in Kingwood, Texas - Order # 387724
Dear Ladies and Gentlemen at GermanDeli,
We just received a package from you and I would like to express our appreciation
about the way your packages always arrive.
We always have the feeling it is a "personal gift" the way you package everything
so lovingly. And what we appreciate also is that you never charge more than
necessary for the shipping.
We really like to commend you on your operation, for us it is "total German".
Thanks again, until the next order.
Hannelore & Willi S. in Aurora, Colorado - Order # 388281, 387389, 384219 & 1 other!
I am very pleased with the fine selection of German foods and wares that the
GermanDeli offers. Their service is always excellent. I have not been back to
Germany since 1976, but having
unsalted German butter and various
meat spreads, and
cheese, brings back warm memories of having breakfast
at Opa and Oma's.
Joseph L. in Brooklyn Park, Minnesota - Order # 379482, 359869, 331183 & 2 others!
I just wanted you to know that my the
gift package that I ordered for my Mother
for Mothers day was a big hit. She is 85 years old and was born in Germany and
her comments were that your selection brought back fond memories of authentic
German food. She especially loved the
Thank you and I will be back,
Ralph G. in Johns Creek, Georgia - Order # 386942
Fantastic as usual. I can always depend on the speed and accuracy of the
ordering process and the packaging is beyond perfect! There is nowhere else
I shop for German specialties but GermanDeli! I miss all those years of living
in Germany - Rheinland Pfalz - at Hahn AB '77-81 and Spangdahlem AB '82-86. I
often think I wish I had stayed.....
Thanks for doing what you do so well!
Bob P. in Manlius, New York - Order # 386881
Der Pflaumenkuchen ist Spitze!!!!!!
Julia P. in Ponchatoula, Louisiana - Order # 387374
Thank you for explaining how to get the coupons. Also, thank you for adding
the discount. I appreciate it so very much. We just love our GermanDeli!
You have everything we need and we will continue shopping with you - always.
Thank you again!
Irmi R. in Rockwood, Tennessee - Order # 386917
Thank you so much! This is incredibly fast service that is greatly appreciated.
Sally S. in Davis, California - Order # 386948
One of the best small businesses I know of. The customer service and
communication is outstanding, and the friendliness of those that run it really
means a lot. Super-cool business and products provided, making the world a
smaller place. This is my second time ordering in bulk from you, and will
continue to be a valued customer...especially if you keep bringing every
single Ritter Sport chocolate in. ;)
The communication post-order may be better than any other vendor I've ever
ordered from, no matter big or small. It's insane!
John K. in East Brunswick, New Jersey - Order # 384925
Thank you for letting us know about the special pricing of
just ordered 6 packages; am waiting from our daughter in Oklahoma if she needs
some more, than there will be another order going to her.
Your service is outstanding, and everyone who ever bought or ordered from your
company is highly satisfied, you are absolutely THE VERY BEST, we have been
shopping and ordering from you for ever, and will continue to do so.
Thank you for the super service and first quality of your products. We love
everything and your prices are fantastic too.
Our best to you and your associates,
Christa & Don S. in Dallas, Texas - Order # 386506, 385323, 385318 & 45 others!
I absolutely love the
rhubarb spritz. This site is a life saver for me. I
wish I had known about this store when my grandparents were alive. They
would have loved your store as much as I do.
Kathleen A. in Hamilton, New Jersey - Order # 386239
I just discovered you online and placed my first order (pinkelwurst). I haven't
had it for years because local sources in the San Francisco bay area have
disappeared. Your shipment arrived this morning, was packaged perfectly;
and your service, from the time my order was placed until it arrived, has
been sensational. What a joy it is to find a source of so many items my family
served in my youth and to deal with your wonderful staff.
Ted T. in Forestville, California - Order # 385885
Dear Amy and Everyone at GermanDeli,
Package has been properly received. One loaf of the
German Rye bread has been
thawed and finished baking yesterday and is currently trying very hard to fend
off my repeated attacks with the bread knife and the butter knife. It's
loaves have been made prisoner in the freezer section of the kitchen refrigerator
until such a time as I need to extract more of their goodness and tastiness from
them also. I have no doubt that they will not survive long into the future at
which time I will probably request/arrange for more prisoners from your
I must add that this bread when sliced and cut in half to fit the toaster (toast
only long enough to warm through) and lightly spread w/ butter followed by a nice
spreading of creamed honey....is simply heaven. Yes.
Thank you all sincerely,
Richard H. in Torrington, Wyoming - Order # 385209
The shipment from GermanDeli reminds me of my mother's "care packages" I used
to receive in the 60's and 70's when there were very little German specialties
to be found in the USA!
Marga D. in Great Falls, Virginia - Order # 384396
Thank you for the updates, I really appreciate it and I really like your
Daniel T. in Burbank, California - Order # 385968
Herzlichen Dank! That is what I call "Customer Service"!
Matt P. in Roswell, Georgia - Order # 385840
It's always enjoyable shopping GermanDeli! The varieties and quality of products
is great and the customer service is like it should be...excellent!
Danke Schön GermanDeli!
Beverly L. in Sheboygan, Wisconsin - Order # 383823
GermanDeli proves yet again that you are the top performer in customer service.
Our order, placed late Thursday afternoon, was delivered to our door yesterday
(Friday) with the frozen items still solidly frozen and everything perfectly
packed. You just can’t beat first-rate customer care coupled with quality
products. Thanks again, and you’ll be hearing from us again soon.
Arthur & Karin G. in Houston, Texas - Order # 385199, 380750, 374131
& 23 others!
On Tuesday the 23rd I placed an order #(385004) for a
broom handle, for the
broom I had ordered and received last year and had never been able to find
a handle that would fit the German threads. I do not know why I never thought
that you might also carry handle. The postman brought it this afternoon and
I just wanted to let you know that it arrived in excellent condition, and is
a perfect fit. At first I thought it was a little pricey, but then considering
everything that is involved to get it to its final destination and the quality
of the product, I think it was worth buying. I am very pleased.
Thought I'd let you know. Thank you.
Marianne H. in El Paso, Texas - Order # 385004, 331350 & 90259
Justin und ich hatten heute Brinker Brötchen mit selbstgemachtem roten
Heringssalat und Flensburger Bier von der GermanDeli. Das nennt man ein gutes,
Roswitha & Justin K, long-time
GermanDeli European Food Store customers
I did not see a suggestion box or were I can leave comments, so I am writing
you this email. I would like to thank you. You have no idea how happy and
satisfied I am. I am glad that you are here and I will definitely use you
for my future needs of German products. Thank you. The products arrived on
time, were well packed and very yummy. Thank you again. Danke!
Jasmin G. in Lindsborg, Kansas - Order # 384513 & 385096
I only wish that all companies had this level of competence. It would make
life easier all around.
Fred N. in Lodi, California - Order # 383415
I placed my order on Friday at 2:30 pm and it was in front my door on Saturday
Thank you, that was super fast, great customer service!
Petra H. in San Antonio, Texas - Order # 384526, 379800, 374563 & 40 others!
I am a German who has been living in the US for more than 10 years now and I
have been enjoying and will keep enjoying everything GermanDeli has to offer.
They are doing an outstanding job and I am a more than happy customer.
Axel G. in Gainesville, Georgia - Order # 383146
I just received my packages and I am beyond happy! Your customer service is
astounding. My items were packed with so much care and love, it's beyond anything
I have ever experienced! This is the first time I got to eat
German bread since
leaving Germany 5 years ago. You couldn't have made me any happier!
You have a customer for life and I can't wait to order again and again!
I'm telling all my friends and co workers about you!
Viele liebe Grüsse
Janina S. in Mesa, Arizona - Order # 384304
Just received my beautifully packed order. Super, super! Your staff is the
best. Thanks again
Gisela W. in Augusta, Georgia - Order # 383750, 347605, 334064 & 5 others!
GermanDeli.com is the perfect example of how an internet business should and
I have placed two orders with them - one for myself and had one sent to a relative
in another state and both orders arrived in perfect condition and the delivery
was fast! I did a LOT of research before choosing GermanDeli to order from.
Since they deal with mostly food (both perishable and non-perishable) items from
Germany, preserving them is a major issue - they pack everything (ex: pickle jars)
in zip-lock bags and then wrap them in bubble wrap. The sausage was frozen and
packed in a styrofoam container with dry ice. They even put little samples of
German gummy bears in the order (nice surprise!). The communication about the who,
what, when, where and whys of my order were outstanding - I knew as soon as I
placed the order what was going on. I did email them with a couple of questions
and heard from them almost immediately (and never felt like I was bothering them!).
They do have a short video that shows how they pack your order which is very helpful.
The quality of all the food was superb! The sausage was very good, as are the
pickles and the applesauce that we ordered.
The prices may seem pretty expensive, but take into consideration the fact that
their merchandise is exported from Germany and a couple of other European countries.
They seem to try and keep their prices as low as they can, so don't let that keep you
They also have a new store in the Dallas area, in case you are in that area and want
to check it out (I would if I could!).
The website itself is very user friendly and I had fun just browsing through it. They
also have non-food products, as well as products from the Netherlands and Hungary, not
just Germany. You can't go wrong with ordering from this company! I will order from
them again! They care about each and every one of their customers and seem to really
enjoy their work!
I 'm sorry this review is so long, but I have been so impressed with them and I highly
recommend GermanDeli.com if you are looking for quality (and sometimes hard to find) German
products with excellent customer service and fast delivery.
Tina G. in Gardner, Kansas - Order # 382493
Wow, that is excellent customer service.... Danke Schön!
Dan A. in Bedford, Virginia - Order # 383831
I just wanted to Thank you for my order. It has been delivered to San Francisco
yesterday as you estimated and everything was wrapped and packaged super (German)
Thank you very much,
Andreas F. in San Francisco, California - Order # 383117
(I'm) still learning online shopping. Thanks for the concern shown on perishable
Robert C. in Portland, Oregon - Order # 381960
just wanted to let you guys know that I just received my package. This was
incredibly fast. Also, thanks for all the updates you send me.
Your service is outstanding.
Sigrid S. in San Antonio, Texas - Order # 383062
The present of
syrup waffles (and surprises) was a huge success, and
a surprise too! We were so impressed at the care taken in the packaging as
well as in the information you provide both in the correspondence and on your
Thanks so much!
Veronica V. in The Netherlands - Order # 382346
Thank you so much for the fast delivery. It is always a pleasure to get a box
from GermanDeli. Everything is carefully packed and so delicious. Thank you
very much, the box came today around 11.00 a.m.
Vielen Dank und viele Grüße
Martina M. in Montgomery, Texas - Order # CP349286
Amy, I think GermanDeli is the first company I've run across that understands
reasonable shipping to Alaska. Thank you.
Sharon S. in Gakona, Alaska - Order # 382888
Thanks again, shopping with the GD is such a pleasure (in a good way, not a
guilty pleasure, lol....:)
You make us all feel like family :)
Marion V. in Corpus Christi, Texas - Order # 383007, 372300, 364245 & 5 others!
Each order I have placed is meticulously packed; always an extra treat added.
The communication is topnotch as well. I love this store.
Debra J. in Escanaba, Michigan - Order # 381001
I had to write and tell you that this is my story and I'm sticking to it!
I have been craving German food for a while now, and after doing a LOT of research,
I placed my order with you on Monday morning and just received it about an hour
ago! The way y'all do your packing is incredible - everything was in perfect
condition - the
sausage was still frozen, and the
pickle jars were
I used to be married to a man from Fredericksburg, TX, whose mother and aunt were
the best cooks around! Their homemade pickles were so good and crisp - the best
around! It's what made their potato salad my favorite - I tasted the
bought from y'all and they are very close to what they used to make!
I am so glad I found your website! I am a Texan that lives in the Kansas City
metro area and I'm thrilled to know I can place an order with you and receive it
so quickly and not have to worry about the condition it's going to be in when I
get it. I appreciated the emails keeping me informed of my order status and of
course the packing was incredible (wish you could have helped me pack when I moved
up here! LOL!)
I have a daughter that lives in Allen and a close friend in Keller, so the next
time I come visit them, I definitely want to come shop in your store in Colleyville.
Wish you had a store up here!!
Just wanted you to know that you have a new and loyal customer and I have told my kids
about your website as well.
From my experience with y'all, you guys are the "gold standard" in online shopping and
Take care and keep up the good work! Thank you!
Tina G. in Gardner, Kansas - Order # 382800 & 382493
I am very pleased to have found the GermanDeli, and shall continue shopping there.
Julianne N. in Richmond, Texas - Order # 380501
Hi there. I wanted to follow up and say a big thank you to everyone at
My grandma was absolutely thrilled with her care package. Apparently she was
commenting to my uncle how she wished she could have some
Pumpernickel one more time before she leaves this world. (I had no idea
when I placed the order) So she was VERY happy when she got her birthday
package from GermanDeli.com and she said it was delicious! I know she can
only get limited German goodies in California, so I wanted to pass this along
and let you know she was very pleased.
Thank you for everything! It made her day!
Cindy R. in Elgin, Illinois - Order # 381828
My shopping experience with you was phenomenal! I have not yet received my
product, because it was shipped today. However, I have NEVER experienced
anything like the professional service I received from your company.
You have been accurate, and kept me posted on my order, you adjusted shipping
charges accordingly, you've been courteous and friendly. I am just in awe.
Businesses, EVERY business would benefit to take notes from your company and
how it's run. You provide excellent customer service and I will be recommending
you to everyone I know.
Thank you very much, it's been a pleasure!
Jo M. in Clifton Park, New York - Order # 382218
We received our order on Friday. Thank you so much your effort in getting here
so soon. We appreciate it.
Your e-mail messages keeping us informed on the order were very nice. You have
great customer service. Thank you.
Curt & Barbara W. in Surprise, Arizona - Order # 381577
I was absolutely amazed by the positive experience with the GermanDeli store
and products. The first time I ordered from the GermanDeli all the products
were so fresh; I was really impressed. We have a little store here in town,
but this store carries different international food. I bought a German coffee
there, and the coffee tasted very old, and nasty. My daughter purchased
Kinder Schokolade there, and she purchased 10 of them, which the milk inside was rotten,
but they would not let her return the items.
I am so happy that after all these years, which I have lived in the US for many
years; that I finally found a good German store, which is very reliable. Thank
you guys so much!
Karin R. in Grand Forks, North Dakota - Order # 368988 & 381521
Thank you for such fast and wonderful service. :)
Jenn M. in Copperas Cove, Texas - Order # 381971
An excellent source for German food and supplies. The customer service is
the best I have ever encountered.
Laura L. in San Luis Obispo, California - Order # 379507
I received my order and I want to thank you very much for your prompt and
efficient service! I appreciated a progress report as the shipment took
place & will definitely continue to buy my
coffee through your company.
Haben Sie einen guten Tag!
Elaine K. in Bothell, Washington - Order # 379401
You don't have to travel to Germany to satisfy your craving for German food
and German products; just shop at the GermanDeli. You won't regret it! Great
variety of German products and great service.
Salvatore R. in Eugene, Oregon - Order # 379056
Amy and GermanDeli,
Package arrived this morning and (once again) everything is perfect. Thanks
for such prompt delivery and the great packing by Patti G.
Glenn De H. in Riverside, California - Order # 380576
Thank you again for providing the best Customer Service; since I’m a Customer
Relations Manager for our local Honda Dealership, I truly appreciate the
“extra mile” you take to assure customer satisfaction.
Gigi H. in Corpus Christi, Texas - Order # 379133
You people are super. I am really looking forward to my package again. I am a
customer for a long, long time and never, ever have been dissatisfied. You
are all doing a wonderful job to make me happy.
Karin F. in Stillwater, Minnesota - Order # 380330
Customer service sent several emails through out the process keeping me informed
on my order. Some product only had German labels so they put an English label
on some of those. I will be ordering from them again in the very near future.
Robert H. in Hickory, North Carolina - Order # 378460
Just got the order. Quality of product outstanding. Packing of order outstanding.
Service, no question outstanding! I will visit and order again soon.
Don S. in Woodlawn, Tennessee - Order # 379584
Dear Friends at GermanDeli,
We received our order today. Thank you so much for your excellent way of
informing your customers. As always we are very happy with your products and
fast delivery. We ordered
Schinken (Ham). It arrived just in time for lunch.
My husband couldn't wait to cut it. It is delicious and tastes just like the
ham his father used to smoke and cure in their smokehouse in LaGrange, Texas.
Thanks again for everything.
Ginny & Gus P. in Houston, Texas - Order # 379610
I was absolutely amazed by the positive experience.
I only responded to an email from GermanDeli advising me that an item I had
purchased in the past was now on sale. I informed them I had plenty of that
item but was actually looking for a different product of theirs that was no
longer available at a local merchant and gave them a description.
Within minutes I had a response from their President that research was being
conducted on my request. She herself had conducted some research based on my
information at a store of the same merchant and discovered the merchant did
not carry there product anymore. Unbeknownst to me she had passed on my request
to someone else in GermanDeli. Just a few minutes later I had another response
with a picture of what they thought I was inquiring about.
Their estimation was spot on and I proceeded to order a goodly quantity
immediately (as they were so kindly pro-active and provided a link). The product
arrived within a few days.
Michael H. in Ramsey, Minnesota - Order # 377872
You guys are amazing! Thank you so much for the incredible care you put into
packing your products. My
Easter chocolates arrived today - each bundle was
individually wrapped in bubble wrap and placed in an insulated cooler. This
was my first purchase on your site. I will be buying from you again.
I have never sent email feedback to a store before. Today is my first - I
was so impressed by your quality of care that I just had to.
Thanks for caring about what you you do!
Jooe K. in Cambridge, Massachusetts - Order # 378679
We have been very impressed with the selection and ease of ordering products
from this company website! Follow up (tracking) after the order is placed is
wonderful. Products are very well packaged. Service is consistently excellent!
This is the only site we use to order our German made products.
Mary H. in Bettendorf, Iowa - Order # 377456
I picked an incorrect way to ship as I forgot about the
salami that I
ordered, but the GermanDeli sent me an email that they needed to change
the delivery service due to time constraints on the delivery. They also
reimbursed me a buck and some change as the delivery was not as much as
The salami was delicious as were the other products that I ordered.
I will order again from them as they have such a large selection of many
items that I have never tried, but will try now as I know they are a company
with integrity, morals and values!
Thank you GermanDeli....you have me as a customer for life due to your honesty!
Elsa J. in Hayward, California - Order # 377173
Your service is outstanding. Thank you very much for all your help.
Wilma C. in Sugar Land, Texas - Order # 378997
I just read all the comments. It seems, you have very happy customers and I
am one of them. We are from Berlin and live in Florida since 12 years in
the winter time on our VISA. A few years ago I found your great company and
have ordered many times since then. Every time the package arrived, I was
happy, all the food was perfectly covered and still frozen, if it had to be
even after 3 days, amazing. You do such a wonderful job and everybody in your
staff is so friendly. No other company comes even close to yours.
Heidi S. in Port St. Lucie, Florida - Order # 379452, 378533, 375098 & 20 others!
I love doing business with you. You are fair, fast and keep your customer
informed. Thank you so much. I wish other businesses were like you. It would
be a better way of life.
Benita D. in Lebanon, Missouri - Order # 378423
Just wanted to say Thank You. All arrived in perfect shape and the ice bags were
still frozen, even after 3 days!! You guys must be the most expert "packers and
shippers" of all time. I've never seen a parcel packaged so ingeniously and in
such a professional manner.
Ulrich S. in St. Augustine, Florida - Order # 377038
I have purchased from GermanDeli 4 or 5 times. My mom is 86 years old, and
she is like kid at Christmas when she receives one of your packages. My mom
is from Inglestadt, Germany and misses everything about her homeland. It makes
me so happy to see her enjoy the yummy goodies from your store.
You have great
quality items and the care taken to package everything so that it arrives
in good shape makes you a grade A organization. Keep up the outstanding
customer service cause I'm spreading the word.
Joann G. in Annapolis, Maryland - Order # 373492, 370304, 336920 & 1 other!
My order arrived today (two days after I placed it) and was I so very impressed
with the packing of my items. Many thanks for the goodies, they made me smile
and remember the good old days in Germany. When I placed my order, I just
couldn't imagine how it was going to arrive in a chill and/or frozen state, but
it did. Leave it to GermanDeli to know how to please it's customers. This
was my first order and I know I will be a regular just by your great customer
service. You are great and I certainly do appreciate the exceptional manner
in which you handle my order. I can't wait to cook my goodies because if the
customer service is first rate, I know the food is top quality and delicious.
Again, thanks for your quick, meticulous, and exceptional customer service.
You are first class all the way!!!
Debbie T. in Millbrook, Alabama - Order # 377774
I wanted to surprise my 90 year old German mother and help her satisfy her
Blutwurst. I wish every online ordering experience was a wonderful
I was kept informed through the receipt, picking, and shipping process.
Most importantly the staff followed through with the statement that they would
find the best and cheapest way to ship the items. My final cost was less than
what was originally indicated. Not many time do you order anything and the cost
is reduced. What a surprise. Thanks for helping me to attend to her craving.
She loved it by the way.
Mike B. in Tupelo, Mississippi - Order # 377496
Thank you for your efficiency and attentiveness to detail. I will be a repeat
customer because of this.
Dona T. in West Lafayette, Indiana - Order # 377331
Not only am I looking forward to my wonderful products but your packing never
ceases to amaze me. I have been a customer for years and there is no other German
store out there that even comes close. Thanks for the pleasure you bring to us,
the ones who are far from home.
Veronika L. in Boscobel, Wisconsin - Order # 377214, 369289, 344979 & 23 others!
Just wanted to tell you that I was again very satisfied how my order #376496
was taken care of, everything was great and arrived exactly in time. Thank you
- Your very satisfied customer
Danke und alles gute bis zum nächsten mal
Michaela M. in Quincy, Michigan - Order # 376496
Hello. I got my
candies today! Thank you for your excellent service!
Jeanette M. in Buffalo, New York - Order # 376461
I like GermanDeli. They have great selection of products most of which keep
me connected with my youth in Germany. Prices are very competitive (even if
you could find them elsewhere)and shipping costs are very reasonable. The
customer service and communication is world class. I'm sure glad that
GermanDeli is there.
Fred N. in Lodi, California - Order # 375300
I received my very first order today in a timely fashion. Wow, what a nice
surprise it was to have opened the pristine box to find a beautiful "GermanDeli"
placard and some unexpected treats! What a wonderful touch. I have ordered various
items from a number of other online retailers and have never seen such attention
to detail and such an effort put forth to make the customer happy.
definitely be telling all my friends and family about GermanDeli.com and my great
experience. Thank you so much for your obvious pride in what you do! Please feel
free to post my comments on your website if you wish.
Oliver D. in Fountain Valley, California - Order # 376555
I just wanted to THANK YOU, for your great service! I can't believe, how wonderful
you do your packaging and punctual shipping.
Gisela M. in Jacksonville, Florida - Order # 376562, 363376, 238521 & 13 others!
Thank you so very much. We received our order today all so professionally
packed in good order & the ice packs were still frozen. Vielen Dank! We will
Bonnie S. in Port Aransas, Texas - Order # 376618
Thank you Melanie........Looking forward to my yummy treats!!! Every time I
receive an order from you guys, I'm happy like a little kid to be able to
just hold and look and of course eat some of my favorite German memories.
Eva L. in Pompano Beach, Florida - Order # 376325
Thank you so much for shipping my order with the great care that you did.
Everything made it in great shape. It is really special to me to still see
a company that cares about their customers and their own reputation.
Thanks again and I can't wait for my next purchase with you fine folks.
Aaron B. in Puyallup, Washington - Order # 375716
Thank you so much - (I) appreciate the lower shipping cost and excellent communication.
:) Looking forward to receiving my order.
Sherry L. in New York, New York - Order # 375947
Keep up the good work. We enjoy the
bread so very much.
Magdalena & Ray T. in Glenwood, Arkansas - Order # 375936
Unmatched Quality Provider!!! Every facet of this Merchant's performance
is well done, genuinely exceptional!!! This is a consistent pattern for + 3
Harald B. in Inman, South Carolina - Order # 373607
Love the food and the way the orders are handled. We are able to enjoy excellent
German food again without going to a German restaurant.
Raymond L. in West Point, Nebraska - Order # 373557
Dear Amy -
I just made this order yesterday morning and have already received it! Thank
you soooo very much! Everything was packed so impressively! We are so excited
to enjoy some yummy German food that we haven't had in years!! Thank you again
to all of you at GermanDeli!
Suzanne M. in San Antonio, Texas - Order # 374845
GermanDeli has done it again! I just received my order of six boxes of De
Ruijter Dark Chocolate Sprinkles (ordered 2-5-2013). Superb packaging with
ice bags in a styrofoam box, excellent response to my order with rapid delivery!
I cannot say enough good things about GermanDeli! Thank you Lori for packing
Sandra H. in Pineville, Louisiana - Order # 374701
Hello Ms. Bowyer,
I realize this email is probably from an automated system BUT, THANK YOU for
providing this service to your customers; I just placed a quick order and hope
that this time I won’t lose out on those little childhood memories from home J
You have a wonderful business, great staff and from my experience you care about
Thanks so much for bringing our home back to us, piece by piece - from time to time J
With warmest regards and a grateful heart,
Elfi S. in Middleville, Michigan - Order # 374539, 356326, 321604 & 17 others!
Thank you for the fast service.
Gisela H. in Midland, Texas - Order # 374075, CP217742, 283370 & 3 others!
Thank you for all the updates, I would like to say how impressed I am with
the speed of your service, this is my first time ordering from you and I must
say it won't be the last. Thank you. I seriously am impressed !
Krasimir T. in Iowa City, Iowa - Order # 374152
What a thoughtful note. Great management!
Barbara B. in Los Angeles, California - Order # 374005
Super fast order processing and shipping. Excellent packaging. Great communication.
Erika R. in San Antonio, Texas - Order # 371814
Thank you so much for the care and attention you put in my recent order!
Wonderful job! I appreciate how nice it was and thank you!
Diana W. in Valparaiso, Indiana - Order # 372175
GermanDeli.com has to be the very best company I have ever dealt with online.
We were so impressed with the quality, speed, and delivery of our orders that
we actually drove all the way to Texas from Georgia to visit the
The shipping is high, however, I have never had a problem with my orders.
They have always arrived exactly as expected in the most professional manner
possible. They definitely go the extra mile for their customers!
Anne B. in Waycross, Georgia - Order # 371316
If something is wrong I will definitely complain but I have made it a habit
to commend people when something is done well.
I just wanted to say that you have a new customer that's here to stay and I
will let all my German friends know how happy I am with your service. I was
delighted to see with how much care and love went into packing your packages.
And I appreciate the little
gummibear extras too. Thank you very much for
making shopping online a pleasant experience.
Peggy M. in Caldwell, Idaho - Order # 372777
The shipment has arrived! Thank you for the wonderful packaging and little
A very happy customer,
Friderun S. in Peoria, Arizona - Order # 372969
I love GermanDeli.com. They have all the things I miss from my childhood
(lived there as an Army brat from the age of 2 to 10) without costing me an
arm and a leg. They ship quickly and package everything so nicely. I cannot
say enough good things about GermanDeli.com!
Donna E. in Draper, Utah - Order # 370895
Dear Amy, Nicole, David, Stacy, Lori, Inga, Gina, Jim and the rest of the team,
I just received my package. I was so impressed by the constant emails and information
that I received from you guys. I have never dealt with any US company with this
kind of service. It reminded me of the service I used to get in Munich from the
local neighborhood stores. The merchandise arrived as promised and was packed in
the most fantastic way. This was my 1st order with your company. Expect to see
my name in your shipping department again soon.
The chocolate and
gold bears was a very nice touch as well. My grandchildren will
Thank you for such a great shopping experience.
Nat S. in Silver Spring, Maryland - Order # 371919
Hello GermanDeli Staff,
I wanted to take the time to thank you for the processing of my very first
order. I am completely impressed with your customer service and product –
from the time I placed the order through the enjoyment of opening my package
and taking my first bite !! I was hesitant to order food online but my craving
for Stollen overpowered me and I decided to try GermanDeli. I am so glad I did.
You have to be the most informative company that I have ever done business with
and your quality of service is going to be a hard one to beat. You are efficient,
professional and pleasant and I am more than satisfied with this experience. I
also sense that if there had been a problem with my order that getting it resolved
would not have been an issue. I wish more companies could provide this level of
service – and reassurance.
I left a message last Friday after opening my package and finding the added surprises
of gummy bears and a chocolate heart. Everything was very well wrapped and the
decorative cardboard insert along with the name of the staff that did the packaging
was a very classy and professional touch. My phone message probably sounded like a
nut-case but I was just so excited and happy !!! I am thoroughly enjoying the Stollen
Thank you for such an exceptional experience; I look forward to future orders with you.
My compliments to all of you.
Laura J. in Sacramento, California - Order # 370855
Thank you for your care and concern for the status of your products and your
customers. I can't think of any other company that I do Internet business
with that goes to the extent GermanDeli does. I don't worry about your orders,
but it's good to see the concern. Thanks for being one of the good guys.
Rick and Heidi B. in Midland, Texas - Order # 372766
Thank you, Amy. I just LOVE getting my food from GermanDeli. I am always happy
with all of the items. Thanks again.
Ursula R. in Memphis, Tennessee - Order # 372077
I received from my daughter at Christmas time a
big box which you sold as a
gift package. I want to thank your company for such a great selection. Items
I have not seen or tasted were in this gift box. It's the best present I
have had for a long time. Thank you!
Renate R. in Baxter, Tennessee - Order # 345061 & 317151
Thanks for another perfect order in December. You all are the greatest.
Blaine T. in Kansas City, Missouri - Order # 364914 & 260529
GermanDeli continues to amaze (and please) me with their great German product
selection, with an excellent and prompt order progress feedback, and the
fastest and most efficient delivery system.
Franz E. in Katy, Texas - Order # 369836
It is just really important that I say this to you and your entire team. This
is the second time I have ordered and both times the service has been amazing.
Probably the best service I have EVER received and I order A LOT of things
over the internet due to where we live. Thank you so much.
My Dad is full German (came over to the US when he was in his teens) and we always
went to Germany to visit relatives up until about 25 years ago. One of the
things we always got were the
ABC cookies...but until I found this place (or
my daughter did upon my stories of the cookies), I hadn't had them in 20 years.
What a blessing to receive your first order of which we ate all bags in two days.
I am quite sure you will keep getting orders from us continually and I am just
so impressed with this business and how it treats people.
Angelique C. in Klamath Falls, Oregon - Order # 371530
This company sets the standard in quality for every & any business! Honest
descriptions of their products, above & beyond packaging, delivery & customer
service! Every item was in its own ziploc bag & then wrapped in bubble wrap &
taped securely - EVERY item! My order was placed after New Year's & arrived Jan
5th with updates being sent via email so I could track my order.
Have NEVER done
business with a company that has this level of integrity! They do business the
way it should be done! Highly recommend this company! If you LOVE all things
German as we do, look no further for a source! Last year, I placed an order
right before Christmas (less than a week) & they still delivered it before
Christmas! They estimate shipping costs & if it's less, you're charged the LOWER
amount. Most companies give you the most expensive shipping rate & if it's lower,
they pocket the difference!
Do yourself a favor & support this company! I'd really hate to see them go
out of business!
Nancy T. in Lillian, Alabama - Order # 369394
I received my order a few days ago and could not wait to open it. Thank you so
much for the wonderful packing and the
Gummi Bears which put a big big smile
on my face. Just ordered a few more things and can not wait for the package.
I absolutely love GermanDeli and thank you Lori for the awesome packing.
Simone K. in Royal Palm Beach, Florida - Order # 371132
I don't have any questions, but I want to praise you and the entire staff
for packaging and handling my orders so well! Everything is packed and protected
and arrives perfectly. Thank you so much.
Jane B. in Mill Creek, Washington - Order # 369906
Thank you so much for your excellent service and handling of the products.
We are always happy with our packages coming from the GermanDeli.
Ronald L. in Rocky Point, North Carolina - Order # 369188
Dear Nicole C!
Thank you for your wonderful products and thank you for the consideration you
give all your customers. If even a smidgen of the rest of the businesses did
as GermanDeli does, the business world would be a much better place.
We love the
pinkel and have never found it cheaper, even with shipping charges,
anywhere else. My son will come home from Nashville (92 miles from our house)
if I say we have
Take care and all the best for the new year! Danke!
Lorain P. in Hazel Green, Alabama - Order # 370657
Thank you again for your excellent service.
Carmen P. in El Paso, Texas - Order # 370020
Received everything; great experience and everything was delicious. Thanks
for your professionalism.
Tybee S. in New York, New York - Order # 364688
Received the package this AM; everything was in perfect shape thanks to the
extraordinary care given to each item in packaging. It is always very impressive
to open a GermanDeli package! Every item is placed into its own ziploc bag,
taped tightly, then wrapped in bubble wrap & taped securely again. The frozen
items are packed separately in a styrofoam container with dry ice & always
arrive still frozen! It is a huge pleasure to do business with a company that
has such impeccable integrity! Most businesses would do well to copy yours!
The gummi bears are always fought over but I got the chocolate heart!
hoping that the package would arrive before Sunday but figured it couldn't
possibly; I am always amazed at how fast you get packages processed & shipped!
Thank you so much! We will continue to do business with you, hopefully for many,
many years to come! Vielen Dank!
Nancy T. in Lillian, Alabama - Order # 369394
I am so happy I found GermanDeli.com. I was impressed by the
provide and the links to buy the products I need for them. My order was processed
quickly and I felt like Amy was my personal shopper! I have shared the
GermanDeli.com link with many people since I found it!
Renee W. in Charlotte, North Carolina - Order # 367775
I placed an order on the 21st of December and my package arrived today the
2nd of January. As you know I am stationed in Afghanistan, I was excited when
my Stollens arrived today. But what I seen when I opened the box was and will
be something that I will never forget. The first thing I seen was the beautiful
place card on top my order. I was overwhelmed with all the extra goodies that
were inside the box.
And then when I opened the greeting card it brought tears
to my eyes. I would like to thank everyone there for signing the card. It means
so much to me during this time of the year being away from family and friends.
You now have a repeat customer! And I will spread the word of your good food,
prompt service and professional staff you have there.
Again, thank you
Michael I. in Afghanistan - Order # 367935
I LOVE this store. I really like the way they keep me informed as my order
completes the process. Thank you GermanDeli. I'll be back soon.
Kevin U. in San Diego, California - Order # 363898
Hi there! Just to let you know the box arrived today. Thanks for the usual super
service. I really thought it would take a lot longer because of the holidays,
so thanks. Tonight for Abendessen we were able to dig in to all the great things
ordered! Wishing you all the very best in the New Year! You’re a great bunch
and we’re lucky to have you. I’m originally from Western Canada (province of
Saskatchewan) and have lots of Deutsch people in the family. We visited Germany
three times, enjoyed it thoroughly and adopted many products and recipes.
Wilfrid G. in Victoriaville, Quebec - Order # 367476
My delivery came, as usual, fast and in perfect order. I want to thank you
and everybody who is always involved in my order for your outstanding service.
I wish you all a very happy, healthy, and successful 2013!
Helga W. in Floyds Knobs, Indiana - Order # 367293
My parents love the cakes and cookies. They enjoyed everything and say they
will order from your company too. This was a wonderful surprise to give to
my parents this Christmas.
Corinna W. in Saint Albans, West Virginia - Order # 366831
My Oma shared wonderful memories of the goodies she used to eat in Germany.
She was delighted and pleasantly pleased with the Christmas package she
received. Thank you so much for having prices anyone can afford.
Corinna W. in Saint Albans, West Virginia - Order # 366817
I received just now my order and words can not express how happy I am. Of
course I have not tried anything yet, but the packaging and handling has
been excellent, also time to get it. I am a first time customer and am
very satisfied with service and will definitely be coming back for more. n
Thank you, Happy New Year,
Gudrun Di F. in Supply, North Carolina - Order # 367384
The web site is easily navigated. I was able to find the exact products I was
looking for. My shipment was processed quickly and arrived in excellent condition.
The product was well packed with ample amounts of bubble wrap. I would not
hesitate to recommend the GermanDeli.com to anyone looking for Dutch or German
products. I will be reordering soon!
Debra A. in Rochester, Washington - Order # 365629
Awesome, Amy. Well managed!
Just to let you know: you guys manage so well to send my packages to the right
address and deal with that problem. Amazon never gets it! It just goes to show
you how well you guys work there.
Great quality of food that you send, great management. Happy New Year!
Rosemarie P. in Fairbanks, Alaska - Order # 368858
I just wanted to compliment your team on prompt and amazingly thorough communication
about my order!!! Thank you so very much!!! You will have my business for life!!!
Melissa R. in Superior, Colorado - Order # 368582
Hi. I just wanted to let you know that I received my order today. I am very
pleased with how you packed these fragile goods with great care. I will definitely
Frohes neues Jahr.
Laura K. and family in Brookings, South Dakota - Order # 367601
Thanks so much for the updates. This company is such a pleasure to work with!
Alexandra B. in Lytle, Texas - Order # 368355
Have received my package. Just want to say: very nicely packaged, very
professional (little gifts were cute!), on time and in excellent condition.
Many businesses in this country could learn from you about how to deliver
food orders. We'll do business, again...
Frohe Weihnachten und alles Gute zum Neues Jahr!
Jayco S. in Indianapolis, Indiana - Order # 366888
Hello und Guten Morgen,
we received our order, a lady named Amy packed it. We are always amazed how
you pack and ship the goodies, it is the greatest! Thank you Amy, also for the
Gummibärchen packets and the ribbon in German colors. Love the style you
Now off I go to sample some of the goodies we ordered.
Merry Christmas, dear dear Amy and thank you again, you made our day!
Helen G. in Corpus Christi, Texas - Order # 366016
I recently ordered from your site. I'm very impressed with the level of service
you give. My mom is from Germany and will enjoy the items I sent. Just wanted
to let EVERYONE know what a great job you did. Thank you.
George H. in Monroe, Michigan - Order # 366792
Thank you for your great service. The package arrived a few days ago! Now we
can have our traditional German Christmas Eve Dinner! Loved coming to the store
when we lived in Bedford will do so again this summer.
All the Best and Merry Christmas and Happy New Year!
Michael T. in Wichita, Kansas - Order # 363825
Thank you for the great customer service. My mom is from Germany and can't
wait until she gets her gift. She will love it!
Sabrina B. in Lamar, Arkansas - Order # 366317
Exceptional Service and Pricing at the GermanDeli. Pleasure to do business
with this Enterprise.
Salvatore R. in Eugene, Oregon - Order # 359456
The neatest, most secure and complete packaging and quality control imaginable.
Frequently updated the shipment status and everything was excellent.
Karl A. in Burke, Virginia - Order # 359263
We want to express our delight in how our order was handled. We placed an
order for the first time and received our products in perfect condition. Your
website was easy to navigate and we were able to order items for our traditional
German Christmas Eve dinner. We will be ordering from you again.
Mike and Anita D. in Wichita, Kansas - Order # 361480
I would like to take a short moment to thank your company and owners.
The excitement in my family's voices as they let me know they received their
package, was enjoyable to hear. They were so happy to have products from Germany.
We live around Chicago and the German restaurants and delis are sadly becoming
scarce. If one wants products--- its like a scavenger hunt trying to find them.
I certainly can say that is not a problem any more.
You are top notch in products, servicing and delivery.
Such a wonderful shopping experience. I will be spreading the word about your
fine company as much as possible.
L. Niskanen in Libertyville, Illinois - Order # 359835
I just received my order and wanted to thank you for the quick processing,
and care taken in preparing the order. I will definitely be recommending your
company to friends and family, and am looking forward to coming to your store
Barbara M. in Carrollton, Texas - Order # 359497
Awesome, thank you! Really looking forward to the chocolate calendars for my
grandkids. And of course the other goodies we love!! Christmas without Stollen,
is not Christmas. I was born and lived 15 years in parts of Germany and Austria,
we love our traditions.
NeySa Y. in Lincoln, California - Order # 359613
Thank you so much, Amy. As always, my family appreciates the wonderful German
goodies you carry for the holidays. It lets me bring a piece of our heritage
Happy Holidays to everyone!
Ho B. in Bothell, Washington - Order # 359657
Package arrived in perfect condition. Best customer service from start to
finish. Thank You!!!
Sieglinde D. in Wilmington, North Carolina - Order # 355926
I just wanted to say thank you very much for my recent order. The items purchased
will be goodies in my daughter's stockings for Christmas.
My mother is German, my father an Army soldier. We spent 3 tours in Germany when I
was a child. My husband was also an Army soldier and we were able to take our daughters
over to Germany to live also. So, while I can not give my girls the gift of Germany
for Christmas, I can fill their stockings with German goodies!!
Happy Holidays and so happy I found you on the web!!
P.s. loved the German ribbon and
Sonja F. in Aberdeen, Maryland - Order # 356772
I just wanted to say how impressed we were with the service for our first order.
The order was prepared and shipped in record time. Then, we were delighted to
see how well everything was packed. Obviously, your packing cues come from Europe
and not America! Thanks for taking such care in sending the package.
Nicole did an excellent job putting it all together. We appreciate how the bottles
and chips were protected. And we never expected the cold packs to be included in
It was an unusually warm day when the box arrived, so that really helped. My wife
loved the bonus
gummy bears and I loved the Air Berlin chocolate.
We loved it all and we know that is the quickest shipping and the best packing we'll
receive on any online purchase this year. We hope to order again before Christmas.
Thanks for such a great site. I'm glad we found it.
Jim G. in Charlotte, North Carolina - Order # 361007 & 356724
Thanks David for the update. You folks are outstanding, I almost know from
one minute to the next what the next step of any order will be. I wish other
companies had this kind of customer service as you have. I guess I will call
it “German Engineering”.
Gunther C. in Orlando, Florida - Order # 356345
I am always pleased with GermanDeli.com's online ordering process. I also
like the fact that they adjust the shipping cost if shipping is actually
less in price than the original online order quoted for shipping. Extremely
honest business that does an excellent job keeping the customer informed on
order progress. Keep up the good job! I'm always thrilled when I do business
Stephanie P. in Fort Worth, Texas - Order # 354692
My package arrived in excellent condition. I immediately opened it and made
potato dumplings for dinner. Both are very good. The
chocolate kitty tongues are excellent also.
Thank you for great customer service and product.
Leslie K. in Roeland Park, Kansas - Order # 355414
I just want to say THANK YOU for a wonderful ordering experience…updated
emails….and a wonderful product. My mother will be so excited on Christmas
to have a taste of home. You are fantastic and will be highly recommended!!!
Joanna M. in Macon, Georgia - Order # 356171
Having bought from GermanDeli several times now, I've always been impressed
with their contacts immediately, following packaging, and then shipping- all
this keeps you aware of where your order is and when it will arrive. Their
items are priced very reasonably for the item itself and packaging. The
items are high quality and tasty, no damage due to shipping. Any questions
are answered within a reasonable time frame.
Ray T. in Sumter, South Carolina - Order # 354458
Very thorough communication about order status, and as usual, the package
arrived expertly packaged for safe delivery of my goods.
Michael H. in Gray, Maine - Order # 354153
On the ball and great service all around. Good to see a business that cares
and goes that extra distance from customer service to the little bag of
bears that comes with your order. Keep up the great work. Prost.
Matthew S. in Casper, Wyoming - Order # 353848
A taste of my childhood! Christmas in particular brings back memories of
Schnitzel, Lebkuchen and Advent Calendars.
The volume and variety of product options is amazing, and the pricing can't
GermanDeli has enabled me to share my memories with my husband and stepdaughter,
and they are big fans! Thank you!
Deanna M. in Andover, Massachusetts - Order # 353492
This is the best site for all my favorite German delicacies. From original
German bratwurst and
Thomys German mustard. The
the tastiest; I can imagine myself sitting at a Bäckerei with a cup of coffee
and a Brötchen sandwich. HIGHLY RECOMMEND this site!
Rick M. in Las Vegas, Nevada - Order # 353038
Talk about German efficiency. Our German cello teacher recommended you. Now
I know why. Thank you.
Ted H. in Oklahoma City, Oklahoma - Order # 356208
Thank you for filling my order with such efficiency and care. All arrived in
perfect condition. I am very impressed.
Ursula B. in Plano, Texas - Order # 355014
Last weekend I ordered
Brinker Mehrkornbrötchen, various chocolates (for gifts),
Goulasch mix, and I was absolutely amazed with the customer service of your
company! The e-mail communications were superior, so I knew exactly what was
going on with my order. I have NEVER had another company treat me so well! The
packaging was top notch with every item neatly organized and packed with care!!!
My husband, of German heritage, was very impressed with the efficiency of your
service and the quality of the products.
This morning we had the
Brinker Mehrkornbrötchen for breakfast, and they were excellent – even fresher than the
rolls we had on vacation in Germany and Austria this past summer. I am definitely
going to order more products in the future. The only problem I have is deciding
what I will order.
Allen & Kathy B. in Golconda, Illinois - Order # 353671
This company has the best customer service!! If a company has above average
customer service, I am willing to pay double the price! With GermanDeli.com,
I don't have to pay double to get above average customer service!!! I have
the best shopping experience when shopping GermanDeli.com. Definitely
recommend to everyone!!!
Derrick G. in Princeton, West Virginia - Order # 351831
They could not be any better.
Uta M. in Angola, Indiana - Order # 351880
What fabulous service and packaging! The
brandy beans arrived today (delicious)
and were packed in a reusable cooler. It's very nice and probably the best
internet service I've ever had! Thank you.
Fran B. in San Clemente, California - Order # 353757
I just want to thank you for your great selection of German goodies, but most
of all, for your great service! I have been sending my mom packages from your
business for years, and she always lets me know how well everything is packed,
plus of course, she LOVES the delicious food/coffee inside. She is a German
war bride, and I found the perfect gifts for her from your company.
Thanks so very much,
Jeannie L. in Opelika, Alabama - Order # 354354
Danke, for the update as well as the savings. It is the little things that
make it a successful business. Thank you.
William J. in Clinton Township, Michigan - Order # 354910
Thank you Amy for the excellent customer service, as always!
Eva F. in New York, New York - Order # 354328
My package arrived safely, in great condition, and filled with marvelous
goodies. Thanks so much for your prompt, accurate service.
Eileen H. in Arlington, Tennessee - Order # 352563
The confirmation of order, speed of delivery, quality of products, and
incredible packaging is what I have experienced from GermanDeli over and over
again. I order things online all the time. GermanDeli's customer service is
Sharon B. in Farmington Hills, Michigan - Order # 351210
I just wanted to write to tell you how much I enjoy shopping your site. Shopping
with you all but transports me to beautiful Germany! The memories, browsing
through your site brings back, is so very sweet. Coming home from a long days
work to a box from GermanDeli is like opening a large present with many smaller
ones inside. The packaging is impeccable and the little details put into that
packaging is a great tribute to the German way. Keep up the good work and thank
you so much for all you do!!
Michelle S. in Frisco, Texas - Order # 352954, 305908, 200485 & 2
You guys never cease to amaze me! The best customer support!
David W. in Avon, Indiana - Order # 354246
By far the best experience with on-line shopping I ever had. Excellent from
start to finish.
This includes ease of ordering, timely updates on the progress of my order,
update on the cost of shipping, fast delivery and an excellent job of packing
Elke S. in Johns Creek, Georgia - Order # 351175
Was ein toller Service, warum habe ich nicht schon früher von dieser Webseite
bestellt. Thanks you so very much for the updates.
Monika L. in Margate, Florida - Order # 353761
Absolutely the most fantastic service ever, which by the way is nothing but
the ‘usual service’ received from GermanDeli.com in the last 15 years.
However who would expect this quality of service to be extended to troops in
Afghanistan? In addition a wonderful card of appreciation and the free-bees!
GermanDeli – thank you from all of us at Camp Leatherneck and Tombstone in
Ulrike K. in Afghanistan - Order # 350590, 324522, 322112 & 9 others!
I'm again amazed at your customer service! My last order arrived in perfect
condition - thanks for all the care !!!
Anka M. in Sparta, New Jersey - Order # 353081
Dear GermanDeli Team,
vielen lieben Dank für Ihren ausgezeichneten Service! As a customer I have
never felt that well taken care of!
Thank you so much!
Ellen D. in Washington, D.C. - Order # 352561
I had to send a note saying thank you. I haven't even received my order yet
and I am pleasantly amazed at what a great job of communicating to me every
step of the process your company has done. The customer service alone will
create repeat business from me. In this era of automation and distancing from
the consumer, I am happy to see there are still businesses doing it "the old
fashioned way". I'm only in my thirties, but I was raised to appreciate and
respect this way of doing business.
I'm sure I will love the product as much as I love your customer service.
Once again, thank you.
Kelly K. in Vancouver, Washington - Order # 352392
Thanks for all the updates along the way, from receipt of my orders to when
they are shipped. I am amused by them, but also well informed.
has the best packaging I have ever encountered in my years of Internet shopping,
and GermanDeli.com and Zappos are the two best Internet stores - in that order.
Gisela W. in Boca Raton, Florida - Order # 352094
I just got my package today, it was packed excellently, and still cold! I was
very impressed, and I look forward to ordering again in the future. Thanks again.
James M. in Wellington, Ohio - Order # 351309
Well, I am simply overwhelmed with the efficiency at the GermanDeli. From
all the contacts and updates I have received, to the very easy way of ordering
from your excellent web site, there is no way one could improve your system.
I look forward to receiving the package.
My thanks to all who helped me along the way.
Karin W. in Mcveytown, Pennsylvania - Order # 351308
Hi, my products arrived on Friday. Very fast shipping. Thanks for your great
service. You guys do a great job.
Frank L. in Tucson, Arizona - Order # 351407
Thanks so much. You guys have the best products, and we always love the stuff
we buy from you.
David S. in Palmer, Nebraska - Order # 352176
Thank you again for your above and beyond customer service. I am very much
looking forward to seeing my package arrive!
Tesra W. in San Diego, California - Order # 351613
Thank you so much for the wonderful packaging...we received the box today.
We will definitely order again very soon.
Very impressed with the time and effort this took for all of you.
Will & Victoria G. in McDonough, Georgia - Order # 351471
It is always a pleasure to order from GermanDeli.com. Their products are
excellent, and the customer service is outstanding. I am kept up with my
order at all times without being annoyed. There is a personal touch to the
whole process that I appreciate very much.
Elke A. in Anderson, South Carolina - Order # 349556
Dear GermanDeli Team,
Thank you very much for your service. I am really impressed.
Olga B. in Rochester, Minnesota - Order # 350752 & 187113
Package arrived today. Thank you! The product was packaged so beautifully and
with great care. Your customer care is much appreciated.
I have shared your web site with another German born lover of great foods and
chocolate. Locating you on the internet I consider a blessing. Thank you.
Georgian S. in Waukesha, Wisconsin - Order # 350892
Thank you for your all emails. I am looking forward to my package :) Your
customer care is wonderful.
Kazumi S. in Los Gatos, California - Order # 351096
Just a short note to let you know I really appreciate not only that you
proactively sought to spare me shipping charges, but also the wonderful job
GermanDeli.com packaged the product. The Styrofoam packaging would have kept
the contents from freezing or melting for the duration of the ride on the
delivery truck. I wanted to make sure the
marzipan arrived in good shape and
it did! (I wish the internet shop where I get my European (English) Kit Kat
bars from would do the same.)
Peter A. in Lake Forest, Illinois - Order # 350506
My package has arrived. I must say, you do take pride in your shipping, it
was packaged all so beautifully! I’m so appreciative of the extra treats too!
Thank you so much for your kind and prompt service! Danke!!!
Rosa G. in Wilmar, Minnesota - Order # 349950
I have used this merchant for many years now and have never encountert any
problems. I can highly recommend them.
Klare S. in Las Vegas, New Mexico - Order # 348546, 348546, 346906 & 38 others!
I want to say thank you to your team, I called about a product I was looking
for that was 6-years old and was given the product number of a dressing mix to
try. I ordered this same product and it was the correct one. The continual
email updates on the delivery status was amazing, I will refer your company
Diana H. in Ocala, Florida - Order # 350253
I ordered on Friday AM. The order arrived Saturday about noon. You just
can't do better than that. Thanks.
James T. in Benton, Arkansas - Order # 350403
Clearly GermanDeli staff take pride in pleasing customers. I am VERY impressed
with your service. It was prompt, courteous and efficient. My order came
quickly and my final total was reduced to accurately reflect actual shipping
costs. Then the order came and included bonus goodies! WOW. You folks are
awesome. Thank you.
Linda P. in Lacombe, Alberta, Canada - Order # 348508
We just want to Thank You for your excellent service.
Everything was packed to perfection by Lori and it arrived in perfect condition.
Thank you again!
Chris B. and Family in Klamath Falls, Oregon - Order # 349651
just a note to thank you. My daughter was delighted with her refills (12
Weinbrandohnen) and my husband and I will enjoy all our goodies for
quite some time. Thank you for your prompt shipment. My husband loves the
little chocolate heart you included and our grandson will enjoy the
Again thank you for your great service. You are spoiling us with your perfect
service and now we complain when we do not get that kind of service at other
Have a good weekend,
Ursula H. in Lawrence, Kansas - Order # 349285
Thank you very much for the amazing care you give my orders. I appreciate
your wonderful customer service!
Annette M. in Louisburg, North Carolina - Order # 347835
Thank you so very much for all the updates. It's a pleasure, ordering from
Vielen Dank für den super-Service sowie alle emails.
Mit freundlichen Grüßen nach Texas
Anka M. in Sparta, New Jersey - Order # 350243
Ich wollte mich nur herzlich bei Euch allen bedanken.
Habe heute mein Paket erhalten und wie immer, so schön verpackt und gut
angekommen. Ist eine Freude immer von Euch zu bestellen. Danke schön.
Sabine P. in Wilmer, Alabama - Order # 349523, 334762, 324889 & 2 others!
I received my package yesterday and it was so carefully and nicely packed that
although I ordered it myself felt that I got a gift.
Thank you so much and have a wonderful day,
Sabine H. in Newark, New Jersey - Order # 348885
Thank you so very much for keeping me informed about my order of
I can certainly wait until it is cooler for them to be shipped safely- my
Sunday School children would be disappointed in melted chocolate!
Thank you for being so conscious of your customers needs. This personal
attention is why we continue to shop at GermanDeli. You are part of a superb
Linda H. in Niceville, Florida - Order # 349983
Thank you so much! I have heard and read GermanDeli has great customer service,
obviously that is true!
Again, thank you so much!
Debra C. in Holts Summit, Missouri - Order # 349436
Dear Amy and the GermanDeli Team,
We received the shipment with all the goodies yesterday (Dallmayr coffee for
my husband), including the surprising
yummy gummy bears, which we love!
We wanted to thank you and the GermanDeli Team for all the e-mails about billing
and tracking the shipment, your efficient, expeditious, and super customer-friendly
We look forward to ordering from you in the future!
Zeljka & Niall B. in Alexandria, Virginia - Order # 348490
Thank you ! The 3 boxes arrived this morning. Everything is perfect. Special
thanks to Celeste for the great job packing!
Bob W. in Evans, Georgia - Order # 349050
I would like to thank you for the fast, wonderful, package of the foods I so
missed. It arrived today and love the touch of chocolate and
Gummi Bears. So
wonderfully packaged with care. I will be ordering again. Thank you.
Cathy C. in Attleboro, Massachusetts - Order # 348016
You guys absolutely rock – I love shopping with you.
Helle J. in Carlsbad, California - Order # 349037
I just received my order this morning and all the meats were still frozen
thanks to your superior packing. Just wanted you to know that I am very
pleased with your products and service.
Vincent N. in Brockton, Massachusetts - Order # 348414
Thank you! My order arrived so very quickly and in perfect condition. ALWAYS
a pleasure ordering from GermanDeli. Five stars!
Janette M. in St. Robert, Missouri - Order # 348144, 298165, 241925 & 2 others!
Thanks so much! I appreciate your wonderful products not to mention great
Cathy M. in Wetumpka, Alabama - Order # 348752
I look forward to my package. You have been extremely thoughtful in your many
up-dates. I will definitely recommend you to my friends!
Monika R. in Riverside, Rhode Island - Order # 348616
I love buying from you, I have never had a purchase from GermanDeli that was
not worth every penny, and your customer service is always fantastic. Packing
is the best I have had from any other company.
Robert H. in Bertram, Texas - Order # 348811
Our order arrived this morning. Everything was as ordered and in good condition.
Good job. :)
John P. in Troy, New York - Order # 347508
We wish to let you know our order was received yesterday at noon and it came
in perfect condition. We thank you for keeping us informed of the status.
It was a delightful experience to review your website looking at so many familiar
products and some very delicious food items. We will definitely remain a loyal
customer and we will definitely recommend your business to our friends and
Debbie C. in Houston, Texas - Order # 347181
Received the order in great shape. Thanks for the speedy delivery!
Robert F. in San Antonio, Texas - Order # 346747
Wow. You guys have the upmost #1 customer care ever. Thank you so much. Have
a fantastic day.
Stephanie H. in Lakewood, California - Order # 347532
Just want to say, you guys do a great job in communication! So Thanks!
Janice A. in Falmouth, Maine - Order # 347357, 315405, 268333 & 7 others!
After numerous orders, I am placing yet another. Your team is, by far, the
most cordial, and professional of any online service I have ever shopped with.
I LOVE the personal touch, the amazing communication, and the super FAST
shipping. Everything is always still frozen and comes at the perfect moment.
I hope to have many happy years shopping with your Deli!
My sincere thanks,
Beth K. in Alamosa, Colorado - Order # 346186, 343242 & 340030
Thanks very much for my recent order. I am a new customer after learning about
your shop from a friend, and I will certainly be coming back! The packaging was
great and delivery was speedy. My overall first experience with GermanDeli was
nothing short of amazing!
Please convey my appreciation to your team and staff. I look forward to my next
Ryan W. in Spring Hill, Florida - Order # 345994
Hi there! Thank you so much for all of your updates! I really appreciate it.
Tracy G. in Flower Mound, Texas - Order # 346251
Always so happy to see my German Deli box waiting for me when I order. Thanks
for the update on shipping always nice to track my order. And the little pack
of Gummi Bears are always a special treat!
Tracy C. in Grand Forks, North Dakota - Order # 344837
Thank you for your continued customer care excellence! Everything arrived in
order, as usual.
Ellen C. in Longview, Texas - Order # 345831
I enjoy shopping with GermanDeli, it's always a pleasant experience. I've
been a loyal customer for more than 3 years. Other than some of the prices
being high on a few items and some of my favorites not being available, I'm
happy with what I find on the site, which is usually not an easy find in the
US. I understand that the Euro is nearly twice the dollar which explains the
prices at GD. Overall, I would recommend this merchant to others.
Josie W. in O'Fallon, Illinois - Order # 344619, 326253, 292920 & 8 others!
Thank you for the update. I have been ordering from GermanDeli for some time
and I want to thank you for your wonderful customer service. I love German
coffee and I am so glad to have found you, your prices are very competitive
and your service is is outstanding. Please pass my appreciation and thanks
to your team. It is a pleasure to deal with a company that treats their
customers so well.
Again thank your from a very satisfied customer.
Christa W. in Tampa, Florida - Order # 345826, 341219, 341217 & 2 others!
Hello. Many thanks to you and your staff. Everything in the box arived in
excellent condition, as it always does.
Thanks again to all the teams for their hard work in making it possible to
enjoy all these nice items.
Ilse K. in Harker Heights, Texas - Order # 345490, 344386, 336358 & 17 others!
Thank you for your honesty in shipping. I can’t wait for the
in the World to arrive!!!!!
Linda D. in Biscayne, Florida - Order # 345723
I am so glad I found you! You have a great selection of German products, the
shipping is fast and the products are packaged so well. I also appreciate the
e-mail updates regarding the status of my order and always look forward to the
package arriving. Thus far I have had a great experience with every order.
Keep up the great work! I will highly recommend GermanDeli to my friends and
Rita V. in Concord, California - Order # 345572 & 343562
I just want to sent a short note to the entire Staff @ the GermanDeli how
awesome you are. It takes a real team to provide all the service that you all
are giving to your customers. I can not wait to receive my order of German goodies!
:) It is just like Christmas to unwrap the box, I love it.!
Again thank you for doing an outstanding Job!
Mechthild Q. in Fayetteville, North Carolina - Order # 345517, 323391, 316592
& 10 others!
I made a mistake in ordering but when i got the notification that the order
was being processed, I replied to customer service and they fixed the problem
and got back to me in less than 5 minutes! Great service. Shipping price
seems a little high, BUT their selection is great -- I didn't see anybody else
that offered their selection of Hungarian food and spices for their prices.
I'll use them again.
Richard P. in Annandale, Virginia - Order # 344075
Thank you again for the excellent communication!
Mark W. in Newnan, Georgia - Order # 345206
First rate service! You can always count on your order being delivered on time
and undamaged. The GermanDeli has outstanding customer service and quality
products. Thanks GermanDeli for bringing authentic German food products to
the US and with them, great memories!
Peg L. in Williamsport, Pennsylvania - Order # 343987
I have ordered merchandise from the German Deli for many years now and have
NEVER been disappointed.
Klare S. in Las Vegas, New Mexico - Order # 343557, 341333, 337877 & 35 more!
Thanks guys for all what you are doing .. I like the way that you are dealing
with the customers and caring about everything.. This was my first experience
and I will come back for sure .. The order and the shipping was better that
what I expected :) .. Thank you :)
Hiba G. in Phoenix, Arizona - Order # 344031
Always consistent with each and every order. They are the 5 star example of
how to do it right each and every time. Never, ever less than perfect. Staff
is wonderful and they pack each package with care and love!
Steve K. in Tucson, Arizona - Order # 343218
Thank you for the wonderful service!
Shih-Ming Lee in Miami, Florida - Order # 344293
coffee arrived safely.....and quickly! I only like the German coffee, because
it's not as strong and bitter as the American coffees are. We had a German
exchange student one year and his parents sent coffee from Germany for Xmas
and that's how I got started on it. I'm glad to know you'll be there when I
Elaine K. in Bothell, Washington - Order # 344204
received my order on time and so carefully packed, I am very impressed.
Everything was in good shape and of course delicious. I am so glad I found
your website, when the weather gets colder I will definitely order some
Anette P. in Modesto, California - Order # 343731
Have ordered many times & have never been disapointed. I only wish they
would open a store in my area!! HINT HINT
Chicago loves German Food !!!!
Sylvia R. in Riverside, Illinois - Order # 343029, 337228, 325507 & 25 others!
GermanDeli has outstanding customer service the likes of which I've never
experienced. The product I ordered came well-packaged in a timely manner.
This company would serve as a great example for every other company I've ever
THANK YOU, GERMANDELI!! You are doing a great job.
Jeremiah W. in Colorado Springs, Colorado - Order # 342598
meine Bestellungen sind gut angekommen. Herrliche Wurstspezialitäten und ein
Bernhard S. in Alexandria, Virginia - Order # 343717
Wunderbar! I received my order.....glad I found this site. Good products...
good shipping...A+. You now have a new and definite repeat customer.
Neil J. in Grovetown, Georgia - Order # 344053
Just received my parcel.....perfect as always. Thanks again for the fast
Werner L. in Las Cruces, New Mexico - Order # 343947
Amy, Thank you so much! You guys rock!!!!!!
Paola A. in Manassas, Virginia - Order # 343963
Thank you so much for all the updates! Your company is very efficient and
consistent. Keep it up!
Waine R. in Daly City, California - Order # 344249
Thank you for the absolutely perfect customer service. You really should
teach other merchants about it. I am not only very pleased with everything,
but most impressed!!
I am so glad I found you!
Lucy C. in Houston, Texas - Order # 344010
I'm very impressed with your great service. So happy, I can get my German products
here in the States. Everything tasted great and it got here in perfect
condition. You made my Oktoberfest, which I'll have at our house here in Florida.
I'm glad, that I can serve our American friends authentic German food !
Vielen Dank und liebe Grüße
Rand V. in Tampa, Florida - Order # 342941, 341935 & 337685
Very happy with with all their stuff and will use them again and again!!
Scott S. in Turnersville, New Jersey - Order # 340646
Hi, I am very happy with your service and packing. Everything is perfect..
Thank you very much.
Wai K. in Flushing, New York - Order # 343415
Thank You. My order of Seafood goodies arrived here on time as promised. The
unpacking was a total surprise; The first view showed a touch of CLASS and
the package was not only surprisingly decorative but each individual product
was double wrapped and insulated.
And then there were the little extra sweets…….THANKS TEAM 6! I will certainly
order from you again in the future.
Wirklich ein Meisterwerk von Verpackung.
Peter A. in Truth Or Consequences, New Mexico - Order # 343128
I received the order. Thank you for the incredible service. You folks are
Sam R. in Cabot, Arkansas - Order # 343599
Hab mein Paket heute bekommen. Echt Super. Danke euch ganz herzlich für
the great Customer service.
Sema I. in Navarre, Florida - Order # 342953
Hello to everyone at the GermanDeli,
I want you to know that I am very fond of you all working to make my order
possible you are one of a kind people. I am proud to be one of your customers
that is always pleased with the merchandise and the customer service I receive.
" Y O U R O C K "
Mechthild Q. in Fayetteville, North Carolina - Order # 343571
All products ordered from GermanDeli.com have been superb. They are items I
cannot obtain locally. I am very pleased with the prompt delivery and courtesy
emails thanking me for the purchase and keeping me informed about the delivery.
Keep up the good work!
Jerry B. in Cookeville, Tennessee - Order # 342111
Just to say....Thanks again for all the great foods & etc., wonderful customer
service, and careful packing!! Also appreciated the
Craig N. in Portland, Oregon - Order # 343083
Just wanted to let you know how impressed I was with the professional service
extended to me on my recent order. Having been stationed in Germany for 3
years during my active duty Air Force days as well as many return trips,
there's so much I had missed. I am so glad to have found your site and am
very impressed with both the selection and service; both are superlative! The
care that you put into the orders is certainly beyond what one might expect
and I will more certainly order again in the near future. Thanks for a
wonderful on-line shopping experience!
Michael M. in Cordova, Tennessee - Order # 342522
Most helpful and the only place I get my German candies and wursts.
Pateicia S. in Metairie, Louisiana - Order # 341922
GermanDeli has the best Customer Service.
Gertrud S. in Sonora, Kentucky - Order # 341612
This was the best online shopping experience ever! Thank you for the care
you take with packing all the goodies!!
Yvonne G. in Indianapolis, Indiana - Order # 338434
This is my second order – how do you do it? It arrived so fast – amazing!
I’m not going into details about the superb quality – others did that before
me J!!! But the speed: just 3 days between the order and the delivery –
without any special charges!
Gisela G. in Huntsville, Alabama - Order # 342493
Outstanding service and quality, as always.
John C. in Cincinnati, Ohio - Order # 341393
Once again, you are all amazing!! I am so thankful to have the opportunity to
order from you! Each and every one of you have been outstanding!! Thank you.
Shanda G. in Santa Rosa, California - Order # 342234, 340618 & 175672
Thanks for doing such a great job!
Maria V. in Houston, Texas - Order # 342546
Thank you again for a most wonderful package. Always a pleasure to open it
up. And so many good things.
Thanks for being there,
Sibylle T. in Hobe Sound, Florida - Order # 341536
Everything arrived just perfectly! Thanks again and I promise I'll be back
Leigh Ann H. in Savannah, Georgia - Order # 342117
I just wanted to let you know that this particular shipment arrived at its
designation in Fayetteville, NC on schedule (23 Aug.). The Handkäse was in
excellent condition, thanks to the special efforts and care given by
GermanDeli personnel. Thank you again for making a couple of Germans very
Anni S. in Fayetteville, North Carolina - Order # 341552
Dear Amy and staff,
My order arrived a day early and all was perfect. Thank you for the fine
Mit herzliche Grüße und Danke,
John C. in Chicago, Illinois - Order # 341813
Dear GermanDeli Team,
I’d like to thank you for the outstanding customer service you provide!
No other business comes even remotely close. I appreciate the updates
but most of all you give your customers the feeling that you care and
that is precisely what keeps me coming back. I could purchase many of
the products that I order from you at the local commissary but I prefer
your business. You actually read and follow the special requests that
I have, i.e., shipping dates, etc.
I recently ordered some goodies for my son in FL, he and his family were
overjoyed when the box arrived. My adult children are commenting on how well
packaged all the products are and love the special touch of the Gummibärchen
that you include. I live within a short driving distance from your store but
ordering from the comfort of my home is so much easier. Although I must say
that shopping your store is a super pleasant experience as well. The staff is
so friendly and pleasant, there are always goodies to sample, the store is
extremely clean and well laid out and there is even the occasional conversation
with a fellow German.
The email notifications you provide make it easy to know
the arrival date of the order – I simply forward it to my kids and they can keep
an eye out for it. I’ve been a customer for several years and have never had
one complaint. In this high- tech world of ours it’s really nice to get the
personal touch for a change.
Thank you, GermanDeli.
Sandra H. in Universal City, Texas - Order # 342264, 340667, 338891 & 43 others!
A little note to let you know, I have received the
Leberkäse, today, 8/23/12
in excellent condition. It has been packed with thorough German workmannship.
It was in very good cool condition. Of course, I had to try it out right away,
and after heating it in the microwave for 15 seconds, I was not disappointed,
it tasted delicious!
It reminded me of the
I bought two years ago during our vacation in Austria. Tell Stiglmeier, he did
a very good job!
Recht freundliche Grüsse,
Ernst H. in Beaver, Pennsylvania - Order # 341654
You guys have killer service.....Vielen Dank auch!
Christina F. in Cocoa Beach, Florida - Order # 342115
Food arrived today in great frozen condition..... Awesome Job as always!!
Paul D. in Bossier City, Louisiana - Order # 341969
Dear Amy Lakin, Fulfillment Director, and Dear Inga, Gina, Jim and your GermanDeli Team,
Thank you for the prompt attention you have given to my order. I have complimented
your dedication to your clients before and, I will say it again. It is, as always,
a pleasure to order at the GermanDeli.
I am very much looking forward when your fall items like Weinbrand Bohnen, Lebkuchen
and Stollen come to Texas!
Again I thank you and, I wish you a very happy Labor Day weekend.
Ursula H. in Lawrence, Kansas - Order # 341720, 320443, 307232 & 8 others!
Thank you so much! Your Customer Service is exemplary!!
Bertie R. in Salinas, California - Order # 341983
This is an amazing store! Not only do they offer a great selection of items,
but they also have an amazing, knowledgeable staff. I have ordered several
times online and had the opportunity (while visiting family) to shop in
store. Each time has been a pleasant, stress-free transaction and reinforced
my opinion of them! Once you have placed your order, they are on top of
updates, you know they received it, you know when they ship it and if UPS
charges them less than they charged you to ship it... they refund it! These
people are honest to goodness great people!!
I will continue to shop here over and over again!
Shanda C. in Santa Rosa, California - Order # 340618
Just wanted to let you all know how thankful my Familie is for you all being
here. It is so nice to get a little bit of Germany into our home.
Petra and Kids in Buna, Texas - Order # 341875, 336894, 336114 & 9 others!
Thank you for your outstanding services. I have ordered from you before but
suelzkotlett directly from Stiglmeyer as you were out. Your
services, attention, shipping methods and shipping materials far exceed
Stiglmeyer and others. I will always order from you.
Marlene J. in Dana Point, California - Order # 341404
Thank you. It is your customer service that keeps me coming back. My intent
is to support local businesses such as yours - as opposed to going to Amazon.com.
Sandy K. in Roanoke, Texas - Order # 341735
My order of
Tchibo Decaf (6 packages) arrived today, as scheduled. Each package
was vacuum sealed. The box was well insulated. I greatly appreciate your
honesty in adjusting the delivery charges. It was a real pleasure dealing
with your company. If the opportuniy arises, you will clearly be my first
choice!! Thanks again.
Sam J. in Farmington Hills, Michigan - Order # 341414
To Whom It May Concern;
Where do I start? I have just received my order and I want to express a few
things about your products and the way they were handled. First off, I have
to say is that your website is very well run and easy to navigate and it also
looks really nice and very easy to place an order. Second my order was packed
so well that nothing was damaged, the best packing job I have ever seen (Thank
you Team 2)!! You offer some really great products at affordable prices,
which we really appreciate.
I just wanted to take the time to let you all know what a great job you are
doing! I am sure the motherland would be proud. Again thank you and keep up
the great job. You will always have my business.
Paul H. in Menlo Park, California - Order # 341431
The delivery date of 12. September is perfect. You guys are so great.
GermanDeli has the greatest customer service. Recht vielen Dank :-))
Mandy S. in Sonora, Kentucky - Order # 341612
Good evening. First let me say this is not a complaint in any way. I was
so impressed with your service and packaging, I had to let you know. Never
have I received a package with so much care. My package was done by Team 2.
After I had ordered them, I started to worry about the shipping. But then I
thought I would give it a try. To my surprise, what a wonderful job Team 2
did. Everything was bubble wrapped and each jar was in its own zip
lock bag, taped and placed in an insulated cooler box. Wonderful Job.. Thank
You so Much.
I will definitely be back to order more German items, now that I found you.
Linda S. in Calvin, North Dakota - Order # 341139
I'm very pleased with the service that the GermanDeli Staff has provided for
me. The product I ordered got to the destination on the day that it was
promised and most important it was packed very well and was still cold upon
arrival. My father in law also mentioned the two small packages of gummi
bears that was in the box; how sweet. Thanks again!!!
Thanks also to Stacy for her recommendations.
Anita L. in El Paso, Texas - Order # 340853
My package arrived packed impeccably, as usual, by Team 5. Thank you so much
for your prompt service and courteous communications.
I shall avail myself of your wonderful items again at Christmas!
Lynn W. in Wading River, New York - Order # 340903, 305671, 260200 & 8 others!
The order arrived today in wonderful condition. It was packaged so very well.
This order with your company has been a satisfying experience...in fact, the best
I have ever had when buying on the internet. Your company employees are
kind, courteous, and truthful, and it's a pleasure to fnd people like you with
whom to do business.
I will order again soon.
Penny W. in Snellville, Georgia - Order # 341322
Thank you so much! I enjoy shopping from GermanDeli. You seem to be the
only place where I can find the things I am looking for.
Larry P. in Richmond, Virginia - Order # 341465
Barbara S. in Orlando, Florida - Order # 339983
We love you guys, all good...few things thawed, we'll eat 'em. All else in
the refrigerator. We love you guys! Got German guests coming on the 25th
and we're taking them to the neighbors for a real Cowboy Roundup. How fun!
Louisa A. in Ahwahnee, California - Order # 340400
Hiermit möchte ich mich bei ihnen,für ihren guten Service bedanken.
Michael J. in New York, New York - Order # 340495
Amy, thank you for your notice about my
"Rübenkraut" I can't tell you how glad
I was to have found the "GermanDeli" and my
Rübenkraut. It was a long road to
find you, but with my German persistance, I got my answer. I am looking forward
to my package, and the content will get me through the winter in Michigan.
Everything should work out just fine. Thank you for your fast response. Vielen
Dank, ich freue mich schon.
Inge B. in Bloomfield Hills, Michigan - Order # 340777
Your service and professionalism is outstanding. It makes me proud to be a German
even so I assume none of your employees are German, except for the store personnel.
Every time I order from the store I am amazed all over again. I wish there
were more companies with this kind of good business sense. Danke schön und mach's
Karin J. in Little Rock, Arkansas - Order # 340615
Thank you so much, it is nice to have a place to get the items we miss and
enjoy. I makes my daughter very happy to be able to continue eating foods
she was brought up on. You make the difference. Thanks so very much to you
Wayne N. in Moore, Oklahoma - Order # 340564
Your way of shipping/packaging is GORGEOUS!
Renate B. in Aurora, Colorado - Order # 340188
Hey Team 5 and GermanDeli.com, received your order today. All arrived in
excellent condition, thanks for your good service. Look forward to enjoying
all the good food delivered today! Thanks again.
Marge E. in Lorida, Florida - Order # 339926
Wow! What a treat! Huge selection of German products and much less for shipping
than others. You not only make great shopping affordable, you have the very
best customer service I have had in many, many years. I will return often!
Beth K. in Alamosa, Colorado - Order # 340030
I have ordered several times from GermanDeli, and as always the service is
Madeleine M. in Hickman, Nebraska - Order # 338692
Just wanted to say 'Thanks!" for the excellent job you guys did getting my
package together and shipped. Everything came intact and arrived in just a
little over one day. Plus there were a couple of complimentary candies
thrown in to boot. Awesome!
John D. in Houston, Texas - Order # 339918
Thanks, Amy! Your customer service is outstanding! I cannot wait to get my
order. My sister-in-law was born in (what was) East Germany and makes the drink
each holiday season. Now she won't have to pack her
"supplies" with her. ;).
Please let me know when the bowls come in. I was hoping to get it all as a set,
but beggars cannot be choosers.
Again, impeccable customer service. Have a blessed day and thank you so much!
Meredith M. in New Albany, Indiana - Order # 339720
You all have been very well versed with what you are doing and I am so glad
I chose you to order these chocolates. I am sure the receiving end should
feel the same way. I want to thank you from the bottom of my heart for this.
And please send me recent newsletters, updates, whatever else you regularly
have. New products, etc. I am more interested in Cookies and Chocolates.
Zinat B. in Brampton, Ontario - Order # 339716
As always, my order arrived in best condition. Still frozen in this kind of
heat, you know it was packed by someone who knows how and cares. I just love
GermanDeli. Vielen Dank ! Also, food is wonderful !
Maria H. in Pollok, Texas - Order # 338534
Just want to express my thanks (esp. to Team 1) for making my day yet again. My
latest order (339068) arrived today as promised. And as with previous orders,
the items arrived in perfect condition, including six bottles of Apfelschorle,
each snugly encased in a ziploc bag and bubble wrap to prevent breakage and
leaks in case of breakage. The meat products were packed in the usual
styrofoam chest with cold packs. They had thawed, but then it's July and most
of the country is in the middle of a brutal heat wave. No problem, they won't
last long anyway! That said, the extra effort, care, and attention to detail
(those zip loc bags are like someone sucked out all the air, almost like
vacuum packed - amazing) is truly commendable. Bravo! Love the 'bonus gifts'
too! (My only "complaint" is that it takes so long to unpack the items, lol)
GermanDeli, you are the Mercedes-Benz of mail order. Keep up the good work!
Aaron I. in Santa Ana, California - Order # 339068, 323943 & 308473
Hello Inga, Gina and Jim,
A quick note, to let you know that my order did arrive yesterday morning July
25 2012 good and well and also, to again express my appreciation for your
continued outstanding quality of service and products, including the
professionalism in which you do your packaging, like a work of art.
It always is a pleasure to deal with you.
Ilse T. in Winnipeg, Manitoba - Order # 338352, 319394, 319272 & 9 others!
To my new best friends at GermanDeli!!!
I placed an order yesterday and found it at my front door this morning!! The
best service I've ever received from ANY company. Thank you so much for all
the e-mails keeping me informed on the progress of my order and for the quick
Dawn W. in Austin, Texas - Order # 339386
Vielen Dank für die Nachricht. I like shopping from GermanDeli. It is always
a treat when the goodies arrive.
Kent G. in Kingwood, Texas - Order # 339453
You all should be proud of your company. What great team work. We have several
German ladies working here an previous military and I have already given them
your website and told them all the goodies I already tried out. Now it is up to
them to make use.
Have a great day
Gertie F. in West Columbia, South Carolina - Order # 338920
Less than I expected to be charged…..YOU GUYS ROCK!!!! Can’t wait for my German
goodies to arrive so I can make a traditional dinner for our guests! I have
friends who are also German (or love to cook German, and I know they will
love to hear about what great products and service you provide! I am going
to pass your website on to all of them! THANKS again….
Susan L. in Virginia Beach, Virginia - Order # 339246
Thanks guys for getting right on my order. Soon as it gets here we can throw
it in the freezer and hit the road for our last summer adventure. Sadly,
won't be going anywhere near Texas =( I'm really enjoying your products,
thanks for being there for all us Deutsche-kinder!
Steven M. in San Diego, California - Order # 338859
Thank you so much for taking such care in packing the merchandise. I have
ordered from you several times and will continue to be a loyal customer for
all of my German orders. My German students love these goodies. :-) I
appreciate the e-mails with the discount offers too!
Denise M. in Rancho Cucamonga, California - Order # 339015
TO ONE AND ALL OF YOU A THANK YOU - the package arrived today (7/21)
and as always in good condition. Vielen herzlichen Dank für die gute Verpackung
- es ist einfach pfundig, dass ich meinen Dallmayr Coffee von Euch beziehen
kann - er tut meinem Magen sehr sehr gut. Nochmals besten Dank und bis zum
T. Anderson in West Hempstead, New York - Order # 338677
Just a quick note regarding my recent order. Everything I ordered arrived
quickly and exceptionally packaged. Many times I search out sites that offer
"free" shipping. I do not mind paying the shipping cost at GermanDeli, it
is well worth it.
This is not my first order with GermanDeli, nor will it
be my last. Your selection is lovely, and continues to surprise me. In
general, I have been exceptionally pleased with all my purchases. I have
only been disappointed with two items that I received in various orders.
I just wanted you to hear from a customer who appreciates the attention to
detail you provide. Thank you.
Heike J. in Allentown, Pennsylvania - Order # 338443
We received our shipment of goodies THIS MORNING!!!! WOW!! Only 2 days.
Thank you for all your wonderful care of us and the food you sent. GermanDeli
is the best place in America for authentic foods, service and friendliness.
Thanks again and you will hear from us again soon.
Dieter K. in Bandon, Oregon - Order # 338606
Thank you so much for the wonderful packing job you did!.. Everything was fine
and arrived still cold! I really appreciate your extra effort in packing and
tracking this package. And I'm so glad I just happened to find you online as
I've been looking for a good German deli! So now when I go to Germany, I
won't have to smuggle everything in my suitcase!
Peggy M. in Independence, Missouri - Order # 338282
I am always so pleased with your fast shipment. Your packages are packed
wonderful and I find so many items which remind me on Germany. Even though
I've been here in the US since 30 years I still miss some of the food from
my homeland. Thanks again.
Elke L. in Ozawkie, Kansas - Order # 338499
GermanDeli always has the products I am looking for. Their selection is par
excellance as is their shipping and service.
If you like German food this is the place to find what you are looking for. I
have been shopping GermanDeli for many years.
Richard S. in Bethlehem, Pennsylvania - Order # 337156, 181974, 143283 & 1 more!
Just opened our order which was delivered in record time. It is always a
pleasure to see our items packed with loving care. We make a yearly trip to
Dallas just to visit your store and fill up the car and coolers. Your customer
service, email updates, package care and especially the many items which remind
us of home are just outstanding!
Henny K. in San Antonio, Texas - Order # 339229
It is always such a pleasure to open your packages. And the goodies are even
Sibylle T. in Hobe Sound, Florida - Order # 337740, 334492, 333215 & 42 others!
GermanDeli.com is as good as it gets. Nobody has better communication. Period!
NASA doesn't pack things as well as this company does. They are fast and efficient
and their customer service is a world beater. There are just not enough good
things to say. They have won me over as a loyal repeat customer.
John C. in Scottsdale, Arizona - Order # 336953
I've just received my order and I'm extremely pleased. No damage - wrapped
and packed with care - items arrived in perfect condition.
Please keep up with that great service. It is motivating and inspiring at the
You made my day!
Have a nice weekend.
Phil C. in Delray Beach, Florida - Order # 337598
You are very honest, thank you very much. I certainly will tell all my friends
to shop at Germandeli.com.
Doris R. in Mapleton, Minnesota - Order # 338141
It's been a while since my last order - glad you're still around. I'm sure you
still have the best service in the world!
Patricia B. in Pinetop, Arizona - Order # 338124
I am so very happy about the selection, prices, fast shipping and friendly
service... It's like Christmas for me when my package arrives.
Gabriele B. in Holyoke, Massachusetts - Order # 336680
Wow thank you guys for the honesty and refund! I love your business!! I hope
you guys stay around forever!
Lisa D. in Hinesville, Georgia - Order # 337477
I'm very happy with the great service I receive it really could not be better!
There is always a personal greeting and contact with every promptly filled
order, real nice!! Thank you.
Christel F. in Portland, Maine - Order # 336481
Our order arrived timely and in perfect condition. Thank you for the great
We look forward to doing additional business with your company. Vielen Dank!
Gisela L. in Eagan, Minnesota - Order # 337002
I like to thank and praise Team 3 for their kindness and courtesy in shipping
my order of German soap bars. Thanks also for adding the little candies,
just a nice gesture that nowadays seems to be quite rare…
Massimo V. in New York, New York - Order # 336721
Can't wait! GermanDeli rocks!
Renee F. in Camp Lejeune, North Carolina - Order # 337500 & 333045
Melanie, thanks for notifying me and taking the time to weigh the options
sending my order. I have been ordering from you guys for years and years, and
even ordered while I was down range in Afghanistan.
Thanks again and I appreciate all the hard work you guys put into each order!
John W. in Philadelphia, Pennsylvania - Order # 337409
Very satisfied with my GermanDeli.com. Super happy I found you. Thank you
and keep them aisles stocked 'cause I'll be back.
Gabriele B. in Holyoke, Massachusetts - Order # 335690
I received my order today and all of you did a great job as usual! I can't
describe how nice it is to deal with a company that has such great customer
service. Thank you again.
Sigrid P. in League City, Texas - Order # 336937, 324706, 318693 & 1 other!
Once again...Thanks for the great products and outstanding customer service!!
Craig N. in Portland, Oregon - Order # 336915
(I) just wanted to let you know how satisfied we are with the product. You guys
just gained a new customer for sure. Thank you sooooooooo much and have a
Venessa in Kissimmee, Florida - Order # 336269
We received our package today. I compliment you on the packaging and prompt
arrival of our order. We look forward to ordering more items in the future.
Thomas & Darya in Ypsilanti, Michigan - Order # 336179
To the team,
This was my first order with GermanDeli. Thanks for your very quick response.
Wurst und Schinken was still very cold, thanks to your great packaging job.
Til my next order,
Winfried P. in Hernando, Florida - Order # 336309
I received my order today. Wow. Fast service. Great products. Looking forward
to having some great ice tea. Great job.
Cher P. in Laurium, Michigan - Order # 336097
The BEST customer service! Fast shipping, love ordering from these guys.
Millie A. in Columbus, Georgia - Order # 335495
You guys at GermanDeli are just fantastic, outstanding and fast, a PLEASURE
TO ORDER FROM & DO BUSINESS WITH ! Keep up your excellent work. Auch wir
sagen herzlichen Dank und alles Gute! Thank you!
Christa B. in Dallas, Texas - Order # 336513
I have been ordering from GermanDeli now for a couple of years....and it is
always a true pleasure to do so! Lots and lots of wonderful items in their
inventory, not just foods. They reward you by offering a 5 to 10 % off on
orders that reach a certain amount. Their customer service and packing
department are superb! You are informed the whole way. Great products,
fair pricing, and outstanding customer service.....can't ask for anything more!
Plus they always include with each order a couple of packs of the original
Craig N. in Portland, Oregon - Order # 335284, 334051, 331528 & 30 others!
Thank you for your service, which is unequaled by any other company.
D. B. in Fernley, Nevada - Order # 336318
It is great to order from the GermanDeli. Everbody is sooo nice! Best service
Petra F. in Nicholasville, Kentucky - Order # 336298
I just wanted to thank you for your quick shipment and your professionalism as
well as your courteousy.
Nice to see that the German Tradition is upheld :). It's been a pleasure and
we're looking forward to ordering from you again.
Heike W. in Los Alamos, New Mexico - Order # 335431
After visiting Germany last month we are so grateful to have GermanDeli taking
care of our cravings for German goodies...and the service is just out of this
world, best we have ever experimented with any online company.
Thank you Team 2 and 3 for doing such a great job with the packaging! Thank you
Ute N. in Choctaw, Oklahoma - Order # 335926 & 335477
I came here when I could no longer get the German Coffee I liked from another
online place. And was surprised to see that here also offered a ton of favorites
we love here in the family.
Heather M. in Jefferson City, Missouri - Order # 335989
Dear German Deli Team,
Thank you again for your outstanding customer service. This is my third order
with your company and again I am very pleased with your team. I placed my order
yesterday and already received delivery confirmation for the 23rd of Jun. 3
days for standard rate shipping is really terrific. I love German coffee and
am so glad to have found a company that not only provides me with a great product
but also has an amazing customer service team.
Thank you from a very satisfied customer. All the best!
Christa W. in Tampa, Florida - Order # 335942
Dear German Deli Team,
I wanted to write to tell you how absolutely pleased I have been with your service
from order to delivery. It was imperative that I not receive these items after
my requested date because I would be out of town and I didn't want my lovely
cookies to melt in the summer heat. To my surprise, my order showed up a day
earlier than expected and packed beautifully in dry ice. I even found some
additional German treats that I wasn't expecting in my packaging. From your
communication about my order to the prompt and professional delivery, I am thankful!
Keep up the great work :) The next time I am in need of German delicacies...I
know where to go. Thanks again!
Nicol R. in Tehachapi, California - Order # 335434
Wow you do have great service, thank you!
Daniel Q. in Norton, Vermont - Order # 335765
I'll recommend to all my friends that they consider GermanDeli.com whenever
they want quality foods at a very reasonable price. Thoroughly enjoyed the
customer service and their user friendly website.
Paul S. in Camp Hill, Pennsylvania - Order # 334269
I have done business with the GermanDeli for years now and have never encountered
Klare S. in Las Vegas, New Mexico - Order # 334249, 322714, 318637 & 30 others!
GermanDeli's customer service is second to none. Thank you all.
Maria H. in Pollok, Texas - Order # 333955
Good Morning Amy,
vielen Dank!!!! Thanks so much for sending my order to my parents in Texas
BEFORE Father's Day!!!! They were both so pleasantly surprised with their order.
Ya'll make a "German Boy" very happy!!!!
Thanks again for all you guys are doing and for having GermanDeli.com.
Michelle T. in Great Falls, Montana - Order # 334964
Hello, I received my order today in PERFECT condition, you all always go the
extra mile. Thank you for being so incredibly perfect.
Shirley C. in Edmond, Oklahoma - Order # 335141
Thank you. The order arrived a couple of hours ago. It's perfect!
Mary R. in Midland, Texas - Order # 335168
Thank you for processing my order so quickly and for reducing my shipping charges!
This is a Father's Day gift, and I am thrilled that it will arrive in time even
though I placed the order so late. You are making me look good. :)
Susan L. in Jamaica Plain, Massachusetts - Order # 335247
Used GermanDeli before and find that they give top notch service!
Catherine R. in Albuquerque, New Mexico - Order # 334935, 302347 & 275969!
Thank you so much for everything.
Customer service was wonderful, email updates through the whole process. Items
were received in great condition, and still cold. Team 2 did a great job packing
the box. And the shipping department did a great job as well with my instructions
regarding the delivery.
I'm a happy customer and I'm def going to order again soon. Oh, and THANK YOU
GermanDeli.com for stocking these wonderful items!!!
Victoria K. in Temple City, California - Order # 334198
Many, many thanks for the shipment. It arrived and very happy to finally have
some true red-capped German Maggi again!
Nestle apparently sells much Maggi in Asia, which it manufactures in China, as
a competitor to the region's own soy sauces. Unfortunately, a lot of this Chinese
"Maggi" ends up being imported into the United States. It's easily distinguished
on store shelves as it has a yellow cap, though. Friends and I, however, find
that this Chinese "Maggi" doesn't actually seem to have quite the same taste
as German Maggi. And, because of the constant scandals of tainted food products
in China, I'll not knowingly eat any food products manufactured there. I want
the assurance of German quality Made in Germany.
Since Chinese-manufactured "Maggi" seems to have generally displaced Maggi Made
in Germany on store shelves, it's been a relief to finally find a company importing
the real stuff. If Maggi comes up in conversation, I will certainly take great
pleasure in recommending the GermanDeli!
With best regards,
Theo M. in New York, New York - Order # 334357
No hassle transaction. Great merchandise and I will be buying more. Great follow
Dennis P. in South San Francisco, California - Order # 333240
We received our order today. Special thank you to Team 4 for the extra care
they took in packing everything so it would be in perfect condition.
We look forward to buying more German specialities from you.
Walter W. in Beavercreek, Ohio - Order # 334168
Thank you kindly. You folks are the BEST !
Appreciate the reduced shipping charges, great customer service, exceptional products !
Linda L. in Lincoln, Nebraska - Order # 334003
Thanks so much for your efficient manner of getting this order to us. I ordered
it on Tuesday and the FedEx man was here early Saturday, now that is service.
Marilyn B. in Brookfield, New Hampshire - Order # 333732
Guys just a quick note to let you know the sausages were very good but the
packaging and delivery and order response was absolutely impressive. I
ordered 4 lbs Weisswurst from “Wisconsin made” Wisconsinmade.com as well
as from you to see if there was any difference in the food or delivery. There
If you put the same effort and care into your sausage making as you do the
shipping and ordering then your sausage and other products will continue to be
great products for a long time to come. Top quality focus on the details
to go with superior products from the kitchen. Your packaging, the prep and
obvious care in shipping and logistics was clearly evident. How the product
arrived was far superior.
Well done! Pricing was pretty comparable.
I’m not enough of a connoisseur to tell any significant difference in the
actual sausage (I preferred yours but it got here faster and was still
completely frozen despite 100 degree temps here in Houston.) It was a real
pleasure to have it both traditionally steeped in water and (Montana German
style—fried—my rellies are all “Schaefers” from ND) with red cabbage,
potatoes and Sauer kraut.
When I next order you can be sure you will be getting the full order instead
of half. Please pass this along to your team… I’m impressed and I spent 20
years shipping equipment, food and catering supplies around the world..
Michael T. in Bellaire, Texas - Order # 333145
Just wanted to say thank you so much! I have been looking for Afri Cola in
the United States for the past 6-8 years and your shipping speed is OUTSTANDING.
Never ever have I seen something ship so fast... you guys do quality work.
Wish there were more people like that out there that focus on quality of service.
FedEx says my package is supposed to arrive in a few hours, can't wait.
Donovan F. in Fenton, Michigan - Order # 333807
Thank you for the fast delivery! It was a very pleasant surprise as we received
the package today! Thank you for the opportunity to bring a little "home" back
to my fiancé :)
Danke & Alles Gute!!!
Can't wait to visit the store in Dallas at first chance :)
Bubba D. in Jefferson, Texas - Order # 333896
My mother just received her package and is so thrilled with the items. Everything
arrived fresh and in order!
Thank you so much! And she thanks you for the gummie bears and chocolates! The
package made her day!
Elisabeth S. in Providence, Rhode Island - Order # 333490
Ich wollte mich nur ganz schnell mal bedanken für die wunderbare Verpackung
der Lebensmittel/Wurst, etc. die Sie immer machen. Die Waren sind immer
sehr kalt wenn sie bei mir ankommen was ich sehr schätze.
Also, weiterhin viel Erfolg, Ihr macht Euere Sache ganz prima!
Mit besten Grüßen,
Ilse H. in Glasgow, Kentucky - Order # 333054 & 7 others!
Excellent product and service in every way...
David M. in Ellensburg, Washington - Order # 332676
Thank you for your care and thoroughness. You are very much appreciated.
Gudrun S. in Tucson, Arizona - Order # 333757
In today's age, it is nice to find a company that is honest and not out to
make an extra dollar. THANK YOU.
Francis F. in Quebec, Quebec - Order # 333474
Vielen Dank - I order from over 2 dozen companies on a regular basis. You
are by far the very best in products, shipping and customer service. If there
is an Oskar in you industry you deserve it. It is a pleasure giving you money.
Bianca K. in Momence, Illinois - Order # 333205
I have rarely experienced such customer service....wish they could be cloned!!!
Clement S. in Fort Mill, South Carolina - Order # 332510
Got my order. Thank you for the quick and efficient business. I am going
to recommend you guys to my friends and family.
Maher T. in Fremont, California - Order # 333187
THANK YOU ALL VERY MUCH!!!! The order arrived on time and was complete.
THANK YOU so much for this excellent service.
Selia V. in Round Rock, Texas - Order # 333413
I placed my order on Tuesday and it arrived on Friday, impressive, so was the
way it was packaged, with ice packs. I opened it immediately and made myself
a sandwich, now I am sitting here and feel like I am at home. The only thing
missing is a good Beer. Thank you again.
From your definitely reordering customer Monika
Monika D. in Sidney, Ohio - Order # 333135
The very best!
Michelle L. in Arlington, Texas - Order # 332052
Thanks for doing a great job as usual! My mom loved her surprise gift. She
is not even planning to share with Dad. Can't blame her :)
Rebecca R. in Corpus Christi, Texas - Order # 333092
This was a very nice experience, all so well packed, nice and neat and the
attention of Team 2 should be taken in consideration. Delivery was fast,
products were very good and tasty, a real deutche order, nothing less.
I have no hesitation to order from your company again, shows true value for
Viktoria G. in Redlands, California - Order # 323201
I just wanted to send this note and compliment your packing team 3. I recently
placed an order for Milka Smile bars and noted in the comments section please
pack with ice as temps in NM were already reaching 100 degrees.
Your team 3 people paid attention to my requested instructions, and the package
arrived in excellent condition. This is a sad comment on society in general,
when I really didn't expect them to follow through properly, as has been the
case with other companies. However, your group not only did as asked, but
included a small gift as well and was beautifully prepared.
Additionally, I was also impressed with the fact your website kept my request
for notification of available product on file and though that particular item
has been discontinued, it sent me a notification of a similar product. Which I
What a breath of fresh air to find such a competent company to do business with.
I can assure you, I will be making future purchases from your company.
Tarrant B. in Carlsbad, New Mexico - Order # 332858
I would like to thank Team 3 of the Packing section for a great job of packing
my items and the speed of delivery by them.
They deserve a great Hurrah! for the job they provided me.
Douglas S. in Garland, Texas - Order # 332901, 295732, 292771 & 21 more!
I just wished to tell what super prompt service I received and that your
shipping crew did an outstanding job packaging my order. It arrived without
any problems and the cold items were well preserved and still cold.
I look forward to placing my next order with you.
Ralph H. in Camas, Washington - Order # 332189
I would like to express my appreciation for how promptly, and without question,
you arranged for a full refund of the amount I paid for my purchase of five,
1-pound packages of your German Liver dumplings. I am well aware that in spite
of the best intentions of any company--supported by a commitment to maintaining
quality products and integrity in their business practices--problems can occur
that negatively impact on the quality of a product. And also, that sometimes
this may be the result of actions taken outside the control of the company.
It has been a pleasant surprise to have done business with a company that places
high regard on customer satisfaction. Thank you and please forward my thanks to
Danke and Alles Gutenberg. I am planning to order from you in the future.
Dotti W. in Waunakee, Wisconsin - Order # 331878
I just wanted to say thank you for shipping my order so fast. It took less
than a week to receive my order in Afghanistan. I was also not expecting the
gracious card with the employees signatures. That was a great surprise.
Thank you guys for taking the time to sign it. It meant a lot to me and all
of my buddies. I will have to make a pilgramige to visit your store in person.
Keep up the great work.
Thank you so much,
2nd Lt. Carden in Afghanistan - Order # 331816
I received my order today. Everything was fine, and so lovingly packaged.
Thank you very much. I know I will enjoy doing business with you in the
future. Vielen vielen Dank.
Maria M. in Brooksville, Florida - Order # 332580
Vielen Dank für meine deutschen Specialitäten! Ich labe mich an dem guten
Brot gelabt und die Wurstwaren sind ebenfalls sehr gut! Am meisten hat mich
die excellente Verpackung imponiert.
Nochmals Vielen Dank.
Ein sehr zufriedener Kunde,
Jutta B. in Peoria, Arizona - Order # 332141
Thank you so much. Again everything was perfect. The items arrived exactly
on time and were perfectly packaged. It is "wunderbar" that there is a company
which I can trust to order my German products from. The quality is 1st class.
Recht herzlichen Dank,
Rose S. in Vero Beach, Florida - Order # 332075
My package from GermanDeli arrived today in perfect condition, everything was
so well packed and intact…I do believe the shipping charges are high but I
can fully understand why when I see the way the packing is done… Thank you
very much for the timely delivery and I will definitely place future orders
Gisela P. in Clay, New York - Order # 332182
What a great company. A real person will update you on the status of your
order, ask you which days you prefer delivery if the shipment is ready
early. Products are packed with extreme care. I highly recommend GermanDeli.
Jan O. in Spring Valley, California - Order # 330964
Thanks so very much for all the updates and reduction in shipping charges. This
is a gift for my husband, we both went to school in Germany and I thought he
might appreciate some great wurst for his birthday.
If the food product is half as good as the customer support and service, we will
both be over the moon. Thanks again.
Pam T. in Los Alamos, New Mexico - Order # 332283
Nice selection of authentic German foods. Some stuff that you can't really
find very easily. Customer service keeps you up to date on your order status
very nicely & packages are easy to track. I have placed 2 orders so far
have no complaints.
Gordon P. in Kaukauna, Wisconsin - Order # 330719
I am very pleased to have found the **GermanDeli** and with each order I feel
like being back in Germany.......thank you, thank you.
Julianne N. in Richmond, Texas - Order # 330413
I am so glad that I had found their website. Since then I have ordered many
items and will do so in the future. They way this company handles customer
service is out of this world.
Items are shipped really fast with a little
extra to show their appreciation. I have never found that with anyone before.
Your rating excellent is not nearly enough for this company.
Gertie F. in West Columbia, South Carolina - Order # 329952
This is definitely the place to purchase your hard-to-find German grocery items!
But what really sets this company apart from ALL others is their fantastic
packaging. Each item is carefully bagged and thoughtfully placed in the sturdy
shipping box. Items that are perishable are cold-packed in a styrofoam box
within the shipping box.
Gregory Y. in Monterey Park, California - Order # 330601
Thank you and special thanks to TEAM 5 for the - as always- impeccable packing,
die Gummibärchen und natürlich the chocolate heart of Air Berlin!!!
It is always a little bit like Christmas when receiving your packages.
A happy customer,
Christiane W. in Miami Beach, Florida - Order # 331498
Excellent communication, assortment, packaging and fast delivery...I love my
Gabriele B. in Holyoke, Massachusetts - Order # 330020
Hello Inga, Gina, Jim and your GermanDeli team,
Thank you for your prompt and efficient response to my order. I received my
package and have, last night, enjoyed a currywurst dinner for the first time
since the 1970’s. J
My wife is also enjoying the extra tang in the Jams.
I appreciate the effort you put in. You will, no doubt be receiving more orders
from me. J
Jim P. in Kincardine, Ontario, Canada - Order # 329834
Thank you for all of my previous orders, I keep coming back for more - you
all are great!
Aldona T. in Fairfax, Virginia - Order # 331415
Our mother received the package and was very thrilled. She is from Holland
so this is a treat for her.
My sister and I want to thank you for this arriving in time for her birthday.
Your quick responses to the emails and shipping were greatly appreciated and
made our mother very very happy for her birthday.
We will not forget the great service we received and will definitely pass
your company's name onto others. Thank you again.
Cindy H. in Taylorville, Illinois - Order # 330798
I just wanted to send a quick bit of appreciation for the order below. The
entire process from beginning to end was absolutely fantastic. The quick
communication regarding the order, the fast shipping, and even the packaging
(the gummi bears were very much appreciated by my son!) were all exemplary.
As a former member of the armed forces stationed in Germany, my family and I
are very glad that we can finally have some of the foods that we have missed
so much in the 12 years since we left.
My only question: Can you set up a yearly Weihnachtsmarkt (preferably
identical to the one held yearly in Rothenburg ob der Tauber) somewhere within
driving distance of Hobbs, NM? :-)
All joking aside, thank you for the very pleasant shopping experience! Thanks again.
Todd L. in Hobbs, New Mexico - Order # 330666
Received our HONEY today. B E A U T I F U L L Y and safely packaged. Gummy
bears treat REALLY good. You folks are terrific!! Thank you.
Michael N. in Longboat Key, Florida - Order # 330623
I just wanted to say that the packing of this order was a work of art. (I think
it was done by your Team #1). It was amazing how everything was precisely
fitted like a 3-D wooden puzzle. The box was full to the brim – I don’t think
there was room for an extra sheet of paper.
It must have been a challenge – there were some scratches and minor gouges on
the interior walls of the Styrofoam box, so I’m guessing it took several tries.
Anyway, I was very impressed!
Myers H. in Prescott, Arizona - Order # 330384
The packaging is fantastic. Frozen item arrived frozen and refrigerated items
were cold. Everything is in heavy duty plastic zip lock bags and there was plenty
of dry ice. To top it all off, the items came in a Styrofoam container. Everything
from ordering to receiving the items was fantastic. I would highly recommend
the GermanDeli to anyone!
Angelika S. in Houston, Texas - Order # 326472
Absolutely amazing customer service. THE most reasonable shipping costs on the
net and the way they package every little item is more than awesome. Merchandise
always arrives quick and in perfect shape.
Michaela B. in Enterprise, Alabama - Order # 325825
I want to thank you for the discount on the shipping costs if my order. I
really appreciate your wonderful sevice! It is a pleasure doing business with
a company that truly does care. Thanks again.
Guy R. in Helotes, Texas - Order # 330978
Wunderbar! Great customer service!!
Stephan D. in Colorado Springs, Colorado - Order # 330874
David and all:
I appreciate your updates and details very much. Terrific service. I thank
you and am looking forward to my
Elfriede H. in Kilgore, Texas - Order # 330811, 326485, 248341 & 2 others!
Thank you so much. I work as a Quality Specialist for a health care company
and half of my time is spent correcting errors and complaints that could have
been solved by good, old-fashioned customer service. So I know good customer
service when I see it. Your service has been exemplary. I can't wait to order
from you again!
Tom B. in Albuquerque, New Mexico - Order # 330516
Thank you so much for keeping me informed, it has been wonderful the way you have
kept in contact. Looking forward to our next order.
Connie G. in Tallahassee, Florida - Order # 330388
Just a big thank you for having the most superb Customer Service on the Internet.
Rob B. in Rio Grande, New Jersey - Order # 330092
Once again THE BEST online retailer. Thx.
EGS in El Paso, Texas - Order # 328915, 324192, 304842 & 13 others!
heute Mittag ist hier Ihr Paket mit FedEx angekommen: Es ist alles sehr akurat
verpackt und sehr gut gekühlt. Wir sind freudig überrascht und bedanken uns
vielmals, auch für die Schokoladen-Herzen und Gummibärchen!
Bis zum nächsten Mal grüssen herzlich
R. und S. F. in Walla Walla, Washington - Order # 330059
Thank you very much for your updates. I really appreciate the service you
provide and I'm honestly pleasantly surprised, because here in Germany companies
don't provide such a high level of customer service. Thank you.
Stefan W. in Deutschland - Order # 330363
I have ordered several times from the GermanDeli. The merchandise is just what
I expected and a great value. The e-mail communication is exceptional.
Shipment quick and efficient. A great place to do business with.
Thank you as always.
Monika C. in Brown Mills, New Jersey - Order # 328868, 330405, 330167 & 2 others!
To Stacie, Mary, Nicole C., Amy, Inga, Gina, Jim and the Team 6,
Herzlichen dank für euer schnelle und zuverlassige Lieferung, ich habe mich
wirklich gefreut über euren Service, als das Paket gestern kam, habe ich
gleich eine Brotzeit gemacht.
Also nochmals herzlichen Dank, ich werde Euch weiter empfehlen, an alle
Deutschen hier in Deerfield Beach.
Bis zum nächsten Mal, macht weiter so und bleibt gesund, servus.
Dietrich F. in Deerfield Beach, Florida - Order # 329669
We just received our package of bread and are so pleased. Thank you for constant
contact on shipping, etc. We will be ordering again!
Sandra W. in Denton, North Carolina - Order # 329300
I get quite excited, when I wait for my order to arrive. It is a pleasure to see
the care it has been given. Thanks.
Ursula G. in Albany, Georgia - Order # 330155, 329257, 324718 & 26 others!
I just placed an order 2 days ago and it was on my doorstep today when I got
home…..that is incredible service!!! Thank you so very much! I was very
Again, what a great effort from your team at the warehouse to my doorstep!
Your promptness is very much appreciated!! Thank you.
Karen K. in Edmond, Oklahoma - Order # 329576
Thanks so much for my order I did yesterday and got today. Wow, this was super
fast. Everything was packed so well. (I) will make a another order soon. Thanks
again for you very good service.
Mrs. Waltraud L. in Lubbock, Texas - Order # 329594
I appreciate it all so much. Those two old folks will be real happy when my
little package arrives. That was so fast, great service as always. DANKE der
GermanDeli, wie immer herzlichst
Helga A. in Columbus, Mississippi - Order # 329553
Hi guys. I want to let you know that the
HoWe brats are exactly how I remember them
from the Bratwurst Haus in Nurnburg, 1965. I've been trying to find that
flavor since then. This is it. I am so pleased.
Lee F. in Yonkers, New York - Order # 329035
Hello and thank you for the well packed items that arrived cool to the touch
despite 90 plus heat. The gummi bears were sweet!
Helene B. in Arizona City, Arizona - Order # 329076
Just wanted to comment on the
cooking videos, absolutely fabulous. Very
entertaining, informative and well done.
Please keep making more. Thanks.
Rodger U. in Huntington, Arkansas - Order # 326767, 293333, 292300 & 2 more!
Thank you I have received my Order and as in the past everything was in
order. Thank you. It is so nice be be able to order good food from my Homeland
Gertrud H. in Avery, Texas - Order # 329193
Never hesitate to buy here, they are great and there never is a problem.
Richard S. in Niles, Illinois - Order # 327803, 321364, 305881 & 27 others!
Dear GermanDeli Team:
DANKE for the great service and prompt delivery!!! My goodies came today and
everthing looks soo yummie and I cant wait to eat my
Bratwurst!! I will order
soon again for more Brötchen and
Pretzel!! Again, DANKE!
Renate B. in Houston, Texas - Order # 329005
Thank you Amy. My GermanDeli.com shopping experience was pleasant as always.
You guys never disappoint. Now you just need to open a store in Austin.
Jeannette L. in Austin, Texas - Order # 329235
Thank you so much for getting our order shipped today! That is wunderbar!
My husband and I love GermanDeli.com! I made a German meal tonight for dinner
and most of the ingredients are from your store!!!! I wish you were in Miami.
I would be there every week. Thank you again for sending our order so quickly.
You're the best!!!!
Joan & Bill G. in Miami, Florida - Order # 329205
You are the best! Thank you for your updates and information on our order -
we just admire how you handle everything (including your packaging!) and
wanted to let you know!!!
On our trips to Germany in the past - we have always loved the items that
we now can order from GermanDeli!!!! Don't have to spend thousands of dollars
to travel there, just order from you!
Guenter & Rosanne S. in Ruidoso, New Mexico - Order # 328741, 327675, 324883
& 2 others!
You guys are the best! Every order so far has been perfect, and the food is
outstanding. Thank you for your great service.
Martin S. in Stilwell, Kansas - Order # 329069, 325932, 323282 & 4 others!
I received my order on Saturday and what a pleasant surprise. The service I
have received from your company is way beyond my expectations and I will
definitely be ordering more from your company and I will tell more people
I know about your web site.
Gertie F. in West Columbia, South Carolina - Order # 328711
Again we have to say: alles ist immer in perfect order, und sooo schnell.
Danke, you are all "Grrreat". --- Thanks!
Helga V. P. in Huntsville, Alabama - Order # 328981, 328447, 323517 & 5 others!
Wanted to take a moment to thank you for the great customer service, as always.
Package arrived today and Grandma is happy. Lol. Of course, when she’s happy
the whole family is too.
Thank you for all the info.
Jack L. in Phoenix, Arizona - Order # 328398
Order received today. Once again, SUPERB packing. Thanks!
Carl N. in Waianae, Hawaii - Order # 328450
I just want to let you know the ordering from your company has been an absolute
joy! We had previously ordered items from one of your competitors and it was a
disaster. I truly appreciated all your updates!
Jenn C. in South Portland, Maine - Order # 328338 & 220033
I've been a very happy GermanDeli customers for several years now. They offer
such a wide range of items which I can't find anywhere else, and they
constantly introduce new items. Being from Germany myself and living in
the United States for many years, it is always nice to get some of the
food that reminds me of my native country.
And I am so impressed with their packaging and shipping services! The
shipping is so fast and the packaging is done with so much care! I have
never had any problems with broken containers and the frozen food is still
frozen or at least still cold enough to go straight to my freezer.
Thank you, GermanDeli!
Sabine S. in Austin, Texas - Order # 326698
I just received my 2nd order that I have placed with GermanDeli.com and I
just wanted to tell you how beautifully & perfect everything was packaged
in both shipments. Like your video says, it's like opening up a present. All
my cold items were nice and cold as if they just came out of the fridge. I
wish more companies that I order with take such care and pride when packaging,
email communication and shipping. I even have both of the inserts with the
German Flag ribbon (different sizes) sitting up as decoration - LOL!
Thank you so much. Oh, and thank you for my little surprise too : D
Diane N. in Findlay, Ohio - Order # 328386
Food arrived well packed and I loved it. The
cake sampler is excellent. Will
order soon again. Thank you very much.
Regina L. in San Tan Valley, Arizona - Order # 327467
I do ALLOT of shopping online. The products and customer service I have had
from GermanDeli has been the best I have experienced. Exceptional communication
and packaging. I am a very happy repeat customer!
Sharon B. in Farmington Hills, Michigan - Order # 326877
I received my package today and was very impressed with the packing. "Team 2"
is written on the card. Everything was wrapped perfectly, on ice packs with
a sample of Gummy Bears (my favorite). Just wanted to let you guys know you
have one happy customer here. Thank you again,
S. Marina L. in Helotes, Texas - Order # 328156
Thank you. By the way, your pre-order communications are superior! Nice job
in a time when customer service and attention seem to be lost.
Chris S. in Salmon, Idaho - Order # 328179
GermanDeli.com is awesome...I came across this site a year ago when searching
for German products and was reluctant to order because I had seen other sites
that did not appear to be authentic and was concerned about fraud.
the other week to take my chance based on the hundreds of positive reviews
and I am so glad I did! My order was received in record time, I placed it
after midnight on a Saturday and received my order that Tuesday and the
contents were very well packaged and exactly what I wanted. I ordered the Peppies and the Eis candies, both products of which I loved when I was in
Europe. Thanks GermanDeli for this experience and giving me the confidence
to be able to enjoy these products once again!! I will be ordering the
Nürnberger bratwurst and
Brötchen next!!! You have me as a customer for life!
Laura N. in Atlanta, Georgia - Order # 328466 & 327300
Simply put, my first purchase with the GermanDeli -OUTSTANDING! Ordering
process, communication, product quality and packaging were all a wonderful
experience. Will most definitely be a repeat customer!
Robert L. in Evans, Georgia - Order # 325856
The order has arrived in prime condition!! Thank you very much for restoring
the peace of our house. It appears that the kids and my husband cannot live
well without Duplo,
Kinder Country and other goodies. I am left with the
Vielen Dank und Frohe Ostern,
Susanne P. in Rochester, Minnesota - Order # 327048
Hello! We just received the package with all the delicious food!! Wonderfully
packed!! Thank you! Also, thank you very much for the magazine!!
Stephie in Dudley, Massachusetts - Order # 327714 & 322998
Team 1, you did a good job in packing our order. Everything arrived in
great shape. The Leberwurst schmeckt köstlich. We will be ordering more in
James and Elfi B. in Santa Rosa, California - Order # 327339
This was my first time ordering from GermanDeli.com. I can only echo what so
many others have said! The packaging was fantastic, way beyond anything I
would’ve expected!! Love the German greeting when you first open the box.
Everything arrived in perfect condition and exactly what I ordered. I am
beyond impressed and will most definitely become a regular customer. It’s
so great to get products from home without spending an arm and a leg to get
Thank you very much to the GermanDeli team!!!
Daniela L. in Rossville, Georgia - Order # 327145
Team 2 did a FANTASTIC job of packing my order of
German vinegar. It was surperb! I could not have asked for any better treatment of my product
being shipped. It arrived just like picking each bottle off the shelf.
I am impressed on how EACH bottle was individually wrapped and sealed in a
zip lock bag! A cheer for team #2....eins, zwei, drei.......YEAAAAA
TEAM # 2 ! Thanks so much!
Ken W. in Burlington, North Carolina - Order # 326958 & 185776
II have never had any concerns with your company. It is so efficient and the
candies always arrive beautifully packaged and in great shape. I leave it
to you as when to ship to avoid sitting on weekend or heat problems. There
is no definite date needed for arrival. Mom still has 5 boxes left. Heaven
help her this summer. I swear, she will have withdrawls. For 93, she is
amazing and if you ask her why, she'll tell you it is her
beans. Thanks again for everything.
Carol K. in Whitefish, Montana - Order # 327662
Your service is just excellent!! How you wrap everything ... as if it was
gold. Thank you! By the way: it actually is gold to me. (I am German.)
Dörte B. in Tuscaloosa, Alabama - Order # 327476
To our Friends at GermanDeli,
We got a real shock Saturday morning when our package arrived. The shipping
was super fast. Thank you for such a good job. We always enjoy buying from
GermanDeli. Thank you again.
Sigrid F. in Kansas City, Missouri - Order # 326954
I have ordered from GermanDeli a few times and every time I’m satisfied with
my order. Thank you very much for your outstanding customer service and the
prompt shipment, other businesses should take GermanDeli as an example.
I’m also very impressed with your packaging and thank you for always including
a German magazine (German World). I’m a very satisfied customer and I will
always order from GermanDeli! Thank you again!
Sandra J. in Camp Lejeune, NC - Order # 326837
I received my order of coffee yesterday and am enjoying a delicious cup as I
write. One of the things I love about getting a package from you is the
thoughtful and delicious Haribo Gummy Bears. I just think it's a nice "Thank
you" for you order. Keep up the great work!
Lex P. in Santa Rosa, California - Order # 326675, 298092, 268238 & 13 others!
I received my order yesterday, and I must say that I am VERY impressed with
your service. Not only was it very fast, but the packaging was just excellent,
and everything was in perfect condition. It was fun to open the package and
find first the "German Greeting" on top, then a German newspaper and some
Gummibear samples.......the cooler was a perfect fit and the cooling
element was still cold.
So, I am very impressed and can only recommend you highly. I am sure I will
order from you again in the future. Thank you!
Gerda E. in Ansonia, Connecticut - Order # 326593
Thanks so much for being here. My mother is going to enjoy her little Easter
treats. They are all her favorites.
Sabine F. in Baton Rouge, Louisiana - Order # 327088
One of my favorite places to shop. Their product selection is excellent and
unique. My orders always arrive quickly and beautifully packaged.
Annie C. in Valley View, Texas - Order # 325457
Great job, I love the products and again will order from this business.
Seu A. in Tacoma, Washington - Order # 325323
Dear GermanDeli Team:
My order arrived today, and as every time, I am completely happy with the
careful packaging and how quickly my order was processed! Thank you again
for a job well done!!!
Gisela B. in Columbus, Georgia - Order # 326570
Just wanted to let your staff know that I just received my order, one day
after it was shipped from your facility. GREAT service, order was in perfect
condition, my bratwurst were still frozen solid! Thanks a bunch for the great
care and meticulous packing..... If there would have been a tornado on the
ground between Houston and Colleyville and nothing would have been left
standing but I'm sure my package would have survived unharmed..... Not
even a tornado could damage that package... LOL!
Vielen Herzlichen Dank für mein Paket, zum Abendessen gibt es heute Bratwurst
Connie W. in Houston, Texas - Order # 326317
Ich kann ja nicht warten bis meine Order ankommt!! Ich danke im vorraus für
Michaela M. in Quincy, Michigan - Order # 326740
Thank you so much for updating me regarding my order! I enjoy your website
and will tell others who enjoy German goodies! Can't wait to get my coffee!
Debbie A. in Colorado Springs, Colorado - Order # 326444
We are first time customers and after reading all the comments submitted
to the GermanDeli, we can make only one statement: We totally and
unconditionally agree with every one of your customers, there is just
nothing left to say except THANK YOU!
Joachim E. in San Diego, California - Order # 325812
I ordered from GermanDeli.com for the first time earlier this week and
received my package today. Everything was packaged so well and I love that
you guys refund money if the shipping rate is lowered! When I first opened
the box I thought it was very cool to have the black cardboard wrapped with
a German flag-colored ribbon and an issue of the German World magazine
underneath. I will DEFINITELY be ordering again soon! Thank you for your
Shannon M. in Elkridge, Maryland - Order # 325691
Absolutely fantastic service and products over 10+ years of shopping.
GermanDeli.com is a proud supporter of the US Armed Forces and has delivered
to us in Afghanistan for 4+ years.
We all love GermanDeli.com, their products and moral support cards, and the
care packages they include!!!!!!!!!!
THANK YOU from Camp Leatherneck!
Ulrike K. in Afghanistan - Order # 324522
Today I received my second order from GermanDeli.com. I wanted to take the
time out and send you a sincere THANK YOU / vielen vielen Dank for the service
and products you offer. I live in an area where I do not have regular access
to foods from the motherland / Heimat and GermanDeli.com brings me the oh so
missed goodies from home. Not only is your customer service truly superior,
but the impecable packaging and delivery time is outstanding.
I order quite
a bit online but GermanDeli.com has any and all companies beat when it comes
to service and packaging hands down. I feel extremely valued and appreciated
as a customer when I receive your step by step email updates not leaving out
any details. The products are top notch, true German and simply delicious.
To be able to have a company available at my fingertips to receive some real
German food is wonderful and you have a life long customer in me. I hope
GermanDeli.com will be around for many years to come as we need you as the
light at the end of the tunnel, lol. From the bottom of my heart THANK YOU,
danke danke danke!
Daniela W. in Delmar, Maryland - Order # 325624
Thank you for your support of the military and its family. As a veteran and
former military brat it is nice to be remembered and thanked.
Mary M. in Lake Orion, Michigan - Order # 325970
Thank you so very much, this is being used for a fundraiser and you being
so honest and changing the cost to reflect the correct rates is in my book
A+ service. For all my German needs, I will be back and so will my family
Tammy D. in Spring Hill, Florida - Order # 325717
Thank you very much for the updates. I must say that your Customer Service
department is the most communicative and helpful I’ve ever encountered.
John S. in San Diego, California - Order # 325621
Thank you GermanDeli for making the order process not only easy but enjoyable.
Team 2 gathers and ships my orders perfectly each time.
Alice D. in Austin, Texas - Order # 325185
I placed my order with your company on Wed, and just received it. Thank you
so much for your great customer service. I received several emails from you
letting me know the status of my order. It truly is a pleasure to do business
with a company that is so dedicated to their customers. I am looking forward
to doing business with you in the future. Again thank you from a very
satisfied new customer.
Chris W. in Tampa, Florida - Order # 325243
I received my shipment and I am delighted with your fast and extremely
professional service. Thank you!
I will be back shopping again soon and I'll recommend your site to all my
Scandinavian friends here in So Cal.
Helle J. in Carlsbad, California - Order # 324480
Our family is happy, happy that the GermanDeli is available to us. They
are our favorite vendor.
Barbara and Merle P. in Georgetown, Texas - Order # 323506
Hello to Everyone at GermanDeli! I got my package today, and right now I'm
enjoying the Salmiak licorice - I haven't had that in a few years, and I have
sure missed it. It tastes so good, even better than I remember.
I wanted to thank everyone for getting my purchase to me. Please give special
thanks to Team 2, who packed my box! They did a FANTASTIC JOB!! It was so
neatly packed and secure, I was extremely impressed; everything arrived in
I really appreciate everyone's efforts to get my purchase to me, and I'm
looking forward to purchasing online again soon! Vielen Dank!
Teresa M. in Richmond, Virginia - Order # 324814
Alles gut! I just received my latest order and once again I am thoroughly
pleased with every phase of the ordering process. I LOVE you guys and am so
glad I found you. I will be back again and again and again! I am amazed at
Renee Z. in Sacramento, California - Order # 324744 & 249324
This is my first order with your company. I am very impressed with your
customer service so far. I placed the order yesterday and already have a
delivery date from Fedex. Thank you.
Chris W. in Tampa, Florida - Order # 325243
I just wanted to send a message thanking you and everyone at GermanDeli for
the card I received with my recent order. Its nice getting a thank you card
from someone. Y'all are the reason I do what I do. I really appreciate it.
Also, thank you for the quick shipment of my order.
SrA Jaclyn S. (Serving in our Military) - Order # 323609
Thank you so much for the care you apply to your orders! As a consumer I
definitely notice and appreciate the time and effort.
Heidi R. in Sandyston, New Jersey - Order # 324937
Thank you so much for the wonderful packaging, prompt shipment, delicious
delicious bread, and for charging only true shipping costs. You are a
fabulous outfit, we are really blown away. We'll be reordering the bread
Very best regards,
Shelley & Tim S. in Oakland, California - Order # 324227
Package arrived yesterday Saturday in good condition. Ice packs were still
hard and cold. Very satisfied. Thank you.
Bert N. in Sparks, Nevada - Order # 324239
Dear GermanDeli team,
I want to thank you for your excellent team work resulting in making your
- The entire action from me ordering to YOU packing + mailing took
only 1 day. That is unprecedented! It's phenomenal!
- You have packed my goods so well, in a beautifully decorated box.
I definitely can testify to your statement 'packed with pride'
- Everything arrived today in excellent order and coolness.
- Now I am looking forward to the time when I will be cooking my
beloved German 'Gruenkohl' plus eating 'Schmalzbrot' Hmhmhm.
Thank you once more. I am glad my sister gave me your website.
All the very best for all of you,
Margarete G. in Los Angeles, California - Order #
As before, my opinion is that your company has excellent and speedy customer
service skills. Thank you and have a great weekend.
Tanja & Loren R. in Prattville, Alabama - Order # 324570
We enjoyed some of the Nurnberg Brats last night! Sehr Gut!!
Your service and products are simply outstanding, and we will be doing more
business with you in the future. Vielen Dank!!
Tony O. in Semmes, Alabama - Order # 324145
It is truly wonderful to get what you pay for in a timely fashion. I have,
and will keep purchasing from this merchant.
Hildegard H. in Ruidoso Downs, New Mexico - Order # 322617
Thank you Team 2 for so carefully packing my goodies. I also want to say that
my Grandchildren are very fond of the Gummibear treats. They seem to smell
it. When Oma receives her package, they are always around. Again, thank you.
Job well done!
Mechthild Q. in Fayetteville, North Carolina - Order # 323391, 316592, 286645
& 7 others!
I received my package already today! I just wanted to comment on what a
fantastic job you do on your packaging -- excellent!! Thanks again!
Barbara L. in North Fond du Lac, Wisconsin - Order # 323708
You all so Rock, you have no idea. Just awesome! Thank you so much!
Michelle B. in Torrance, California - Order # 324301
Thank you so much, this was really fast and easy. Everything received and
we are enjoying them very much. Glad I found you and will start letting others
know about your site. Danke.
Wayne N. in Moore, Oklahoma - Order # 323906
Danke auch. Alles in ordnung. Have received the box today, March 6. As always,
Pat & Marlies J. in Conroe, Texas - Order # 323713
Wonderful shopping experience. I will use this site many times.
Ida W. in Jonesboro, Arkansas - Order # 322045 & 322771
Thank you for the update of my recent order and the reduction. Your followups
are wonderful and timely. The efficiency of your well run organization will
make the German Goodies you provide even more delectable.
Ernie C. in Morrow, Georgia - Order # 323449, 240549, 190371 & 172032
I bought some German pastries for my German-born wife. They must have been
delicious because I only got one piece.
Elliott M. in Albany, Georgia - Order # 321736
I really do thank you for, well, a couple of things - communication above all
AND the professional dignity to charge what is right, not necessarily what
To have my shipping charges cut almost by half was wonderful and it leaves me
that much more money to keep shopping with you in the future!
Ron E. in Oak Park, Illinois - Order # 323198
Even though I have been ordering from you for years it is always exciting to
place another order, because I know how wonderfully efficient you are. The
products are always exactly the way they were back home in Germany. You guys
are incredible and I am so grateful to have you. Your packing crews are superb.
Danke, Danke, Danke.
Veronika L. in Boscobel, Wisconsin - Order # 323744
Dear Melanie and the gang,
You are most welcome (for the positive feedback). Once again you've come through
with flying colors!
Your choice of products, your service, everything is impeccable. I received my
order last Thursday and it's always a joy when that big box arrives! A bit like
Christmas any time of the year! I know what it takes to offer such service, a
good deal of coordination, hard work for a lot of people. I want you to know I
appreciate it and of course, I have no intention of switching companies! Thanks
again or Danke Schon! (can't find the accent, sorry!)
Wilfrid G. in Victoriaville, Quebec, Canada - Order # 321742
Thank you! The shipment arrived Friday. Perfectly packaged! ...and delicious
Steffi V. in Dudley, Massachusetts - Order # 322998
I wanted you to know how wonderfully shocked my friends (Ed & Doris Boudreau)
were with your delivery on their birthdays.
The quality & variety were above reproach and they were positively bubbly
over the Bauernbrot! Thanks so very much. You really brightened up their week!
Robert M. in Marlboro, New York - Order # 319530 & 103925
Never has any Internet business packaged and packed sales items as good as
me! Except for GermanDeli.com! I wish to commend you on your packaging
Your attention to detail is without peer!
Franklin C. in Rock Island, Illinois - Order # 323083 & 64914
Hello. I just received my order today, a day earlier than promised. I just
wanted to say how very pleased I am about the packaging and the swiftness with
which I got it! And, the little present! (Haribo macht kinder fro!) And old
folks like me...lol. It has been a long time since some real German coffee
has crossed my lips and am really looking forward to opening this package of
Jacobs. I have to wait for the french press that I ordered for this moment.
It should be here tomorrow and the anticipation is killing me!
I just can't wait to order the Nürnberger Bratwurst and Brötchen. I told a
couple of fallahs at work about them so I have to share now...grrrr.
Danke, Danke, Danke GermanDeli!
Kevin M. in Kent, Washington - Order # 322752
Excellent service and products.
Samuel G. in Nashville, Tennessee - Order # 321527
Thank you. It is always a pleasure to shop through your company. Your service
and product selection is top notch!!
Barry B. in Clearwater, Florida - Order # 323169
Been shopping here for many years they are the absolute best.
Richard S. in - Order # 321364
Hallo Inga et al,
Ihr seid Klasse, vielen Dank für die Super Kommunikation und den
Dierk S. in Stamford, Connecticut - Order # 323050
I have just received the package. Thank you. I must say that the service was
flawless from beginning to end. It was a delight to open up the box and see
how well all was packed. It was clean, methodical and done with finesse.
This reminded me of my many trips to Germany.
Thank you very much - I will certainly order again.
Francesca P. in Durham, North Carolina - Order # 322375
I am so thrilled to have found GermanDeli.com. I love their selections and
the speed with which I received everything.
Heidemarie De P. in Irving, Texas - Order # 321251
Once again my order came as promised. Thank you so much. I am always pleased
with all the products I order, but I was amazed how much money you all saved
me by changing the way it was shipped. Most places would not do this.
Thanks again. A little bit of home is always welcome when you can't go home.
Heide J. in Belfast, Tennessee - Order # 145735
I wanted to email you to let you know that your products are fabulous. Your
communication is over-the-top and your attention to detail and customer service
is spectacular. I am so impressed I have told everyone I know that your
organization ranks #1. My Mother Inge is terminally ill with cancer and will
not get to go back to her beloved Deutschland Uber Alles and misses the bread
so much. She is in the final stages of cancer and doesn't have much of an
appetite. As soon as she tasted your bread, it is like she came back to life.
It has made her so happy. Thank you for making a positive impact on her
otherwise not so good days.
We will be back for more. Have a splendid day!
Diana L. in Eidson, Tennessee - Order # 320039
I recieved my order today and couldn't have been any happier. Delivery was fast.
A+ packaging & A+ goodies. Do I have to say more? The best and fresh. Thank you.
Kerstin A. in Colorado Springs, Colorado - Order # 321567
My orders are processed fast with excellent packaging and receiving my goodies
is unbelievable....I don't have to miss out on items from 'home' anymore.
Gabriele B.M. in Holyoke, Massachusetts - Order # 320067
The GermanDeli is one of the very best stores of its kind in the country.
Great variety of goods, with great communication with the customer, and very
friendly service. There is no problem with broken items upon delivery.
Everything has been perfectly packaged and all items are listed in an invoice.
I have been shopping at the GermanDeli for several years with the utmost
satisfaction. One cannot go wrong with this dealer!
Salvatore R. in Eugene, Oregon - Order # 319555, 298317, 287246 & 15 others!
I have always been happy with all the Teams that took care of my Orders. So,
Danke zu allen in der GermanDeli.
Renee C. in Russell, Kansas - Order # 319886
I received my first order Saturday. It was promptly shipped and nicely packaged.
I received the status emails throughout the process.
Great customer service. It is appreciated. Thanks to all. I will be ordering
Michael C. in Westerville, Ohio - Order # 321402
GermanDeli has offered me superior service every time I purchase from them.
The food or beverages are always well packaged and never broken. Shipping
is within one business day. Very friendly and accommodating staff.
Maria L. in Boston, Massachusetts - Order # 320027
I wanted to say thank you so much, for the way you packed my shipment. I have
never received a package packed so well. I really wanted to say thanks and I
have told all my friends & family. You will hear from me soon again.
Andrea R. in Calimesa, California - Order # 320964
I recently received my package of goodies from GermanDeli.com.
The Japanese are deservedly renowned for their superlative service and living
and working here in Japan has spoiled me to the point that I'm usually
disappointed by the lackluster treatment I encounter when returning to the
U.S.A. But I have to say that your attention to detail and extra touches
like the signed thank you note and gummi bears has really impressed me - you
could teach the Japanese a few things!
Thank you so much!
Brian D. at U.S. Army Communications Site in Shariki, Japan - Order # 320038
Liebes GermanDeli Team,
Ich habe heute meine Bestellung erhalten und kann Ihnen gar nicht sagen wie
sehr ich mich gefreut habe! Wie immer war alles sehr sorgfältig verpackt und
kam rechtzeitig an.
Seit einigen Jahren leben meine Familie und ich in den USA und Dank GermanDeli
bestellen wir immer etwas Deutsches sobald wir Heimweh haben:) Danke schön!
Mit freundl. Gruss,
Anji M. in Arlington, Virginia - Order # 321223, 250887, 214326 & 3 others!
I just wanted to send a quick note to let you know how much I love your
company!! Not only are the products you sell wonderful, the prices are
incredible and it is packed so well. You guys have some of the quickest shipping
I have ever seen, and I love that you take the time to e-mail me to keep me
informed every step of the way! You guys are incredible!!! Keep up the great
Misty F. in Green River, Wyoming - Order # 320679
Just a quick note to let you know, that my order did arrive yesterday morning
Feb. 14 and also, to express my appreciation for your continued quality of
service and products. It always is a pleasure dealing with you.
But also must comment, how I am continuously amazed over the perfection
and professionalism in which you do your packaging, like a work of art.
Ilse T. in Winnipeg, Manitoba - Order # 319394
I always order from these folks & it's always a pleasure to order from them.
Very fast, courteous & very helpful. I love shopping with them!
Jennifer S. in Tioga, North Dakota - Order # 319181
I love GermanDeli!!!! I am actually Austrian, but spent quite some time
in Aschaffenburg and in Heidelberg!!! I really miss those wonderful times..........
Erika H. in Pulaski, Tennessee - Order # 321327
Have ordered via website and visited in person at your store for 9+ years.
Always been pleased with my purchases!
Jackie J. in Arlington, Texas - Order # 321238
Such efficiency. You can't be on the same planet as the rest of the business
world. Thank you.
Paul H. in Bay Shore, New York - Order # 321191
YOU GUYS ARE FANTASTIC! Thank you so much for your support to our troops!
Susanne C. in Enterprise, Alabama - Order # 321156
Thank you. To bill the actual shipping cost is extremely good customer
Barbara F. in Camarillo, California - Order # 320725
Thank you. It is always a pleasure dealing with your company. Vielen Dank.
B J. in Seaford, Delaware - Order # 320625
Great company with outstanding service. Fast shipping that provided ACTUAL
handling information throughout the process. I will buy from them again and
recommend them to my friends and acquaintances.
Xavier I. in Alexandria, Virginia - Order # 318878
We just received our first order from GermanDeli and were delighted by the
packing - Gute Deutsche Qualitat!!
We ordered a mix of frozen, perishable and non-perishable goods - everything
arrived in perfect condition!
The food items we've sampled so far were bursting with flavour and brought back
many fond memories of the Heimat! We're looking forward to many more shipments!
Vielen vielen Dank!
Alex & Rob in Dayville, Connecticut - Order # 319592
Thanks Amy - got it and very satisfied - I'll be using you from now on!
Paul D. in Peyton, Colorado - Order # 320342
The service at the GermanDeli is without fault. The staff is friendly and
helpful and the service is fast and reliable.
I do not know what I would do without that company.
Klare S. in Las Vegas, New Mexico - Order # 318625
This is and was always the best packing I have ever received with any online
order. Perfect and thank you so much.
Barbara G. in Moultrie, Georgia - Order # 316766
Wow!! I am impressed. I received my order today. The packing job was superb.
Everything was as ordered.
I appreciate the reduction in the shipping charge too. It shows that you practice
the good old German "Dienst am Kunden". I will recommend you to my friends.
Astrid D. in Fredericksburg, Virginia - Order # 319624
Received my package yesterday the 8th. Unbelievable Service and fantastic
products. Thank you!
Michael R. in Johnson City, Tennessee - Order # 319987
Excellent service, great choices and they keep you informed when there is a
product you want but isn't in stock. I had forgotten about an update request
I had made for a decorative tile and was pleasantly surprised when I received
the notice that it was in stock.
Their sausagefest boxes are incredible and
the price for the amount of food you get is great. I wish we had a GermanDeli
where I live. Wouldn't it be great to open satellite stores during certain
holidays? Oktoberfest, Christmas, Easter... a girl can dream!
Colleen C. in Niceville, Florida - Order # 318257
Packed well and safe lightning fast shipping, will be back for more, thanks.
Marion K. in Houston, Texas - Order # 318231
Es macht uns Spass hier einzukaufen.
Hans-Joachim P. in Alliance, Nebraska - Order # 320278
I had to email you to let you know I am so impressed with the service I have
received from your company. What a delight in this day and time!!! At this point,
I'm not sure if it even matters if the bread is tasty! Thank you so much. Have a
Diana L. in Eidson, Tennessee - Order # 320039
Wow, thank you very much. I am currently living in Germany and I was so happy
to find your company so that I could ship a few German treats to my family in
This is the first time that I have used your company and have already told
others about how impressed I am with the site and the service that I have
I will definitely be placing orders in the future. Vielen Dank!
Sara J. in Germany - Order # 320003
Customer service is better than any other place I have ever shopped at!!!
Monique K. in Kermit, Texas - Order # 317739
Thank you for the wonderful packing and presentation – I have ordered the
rose hip jam from 2 other suppliers in the past – but they could not match
your careful packing. Thanks.
Liz H. in Woodbine, Maryland - Order # 318855
Excellent service, very professional. I received an email everyday with the
status of my shipment and any additional changes. I am very satisfied with
the whole service from start to end, very dedicated. Thank you.
Veronica R. in Williston, Florida - Order # 317583
I'm very pleased with the company. The personnel is very helpful and friendly
and the merchandise diversified.
Helga L. in Tucson, Arizona - Order # 317436
Dear GermanDeli owners and staff,
I just wanted to take moment to thank you all for my order which I just received
today February 3rd. Your emails, your excellence in details and packaging and
prompt shipping and final receipt have thoroughly impressed my wife and myself.
My father-in-law, Karl spoke highly of ordering from the GermanDeli and now we
know why first-hand with this our first order with you. I have no doubt that
you will be receiving future orders from us. I commend you for the quality of
all that makes up, "The GermanDeli."
Thank you all.
Sincerely and Respectfully,
Richard and Joy H. in Torrington, Wyoming - Order # 318879
I received my order....I want to say I was very impressed with the packaging
of the items!
My 4 year old daughter also appreciated the bonus gift of gummi bears!!!
I will definitely order from GermanDeli again! Thank You.
Aaron P. in Hebron, Kentucky - Order # 318961
GermanDeli is doing a great job in keeping their customers happy. Thank You
to everyone at GermanDeli!
Dagmar B. in San Antonio, Texas - Order # 317000
All of you at GermanDeli always do a great job... Thank you very much.
Christine D. in Crimora, Virginia - Order # 319243
I received this order today and wanted to extend my compliments to you. Your
prices are fair, service and shipping prompt, and everything arrived as promised.
I will definitely be back and will recommend you to anyone else who might have a
Haribo addiction. :)
Mishele K. in Chicago, Illinois - Order # 318705
Order arrived today in good condition. Thanks to Team 3 for excellent packing!
Elfriede B. in Mountain Home, Arkansas - Order # 318377
As always, your customer relation and service is above standard.
Monika M. in Crystal Lake, Illinois - Order # 318987
GermanDeli has consistantly delivered the highest quality of products and all
facets of service. We have been very satisfied customers for several years
and we plan to be customers for many years to come.
Gary C. in San Antonio, Texas - Order # 317044
I've ordered several times from GermanDeli.com and have never been disappointed.
Being able to order a taste of home and having it at my doorstep in as little
as two days is fantastic! I recommend GermanDeli.com to anyone, especially
those who miss the food from Germany. Wunderbar!
Renee F. in Camp Lejeune, North Carolina - Order # 316980
Thank you so very much once again for being the best run company in the country!
Each and every one of you are the best.
Franz K. in Clymer, Pennsylvania - Order # 318378
It's always a pleasure to shop with your company! Thank you!
Cathy R. in Nampa, Idaho - Order # 318750
Once again, a very satisfactory shopping experience. Just the packaging
brings a smile to my face! DANKE SCHOEN!
Marga D. in Great Falls, Virginia - Order # 316667
I have never had perfect service until I dealt with GermanDeli.com! They have
shown me that the other companies are second best and I want a company that
is Top rated! That Top Notch company is GermanDeli.com
Patricia G. in Princeton, West Virginia - Order # 316473
Perfekt wie immer!!!
Ingo S. in Tarpon Springs, Florida - Order # 316504
Want to thank you all for keeping me updated on my order letting me know my
charges and keeping my shipping costs down. Not too many companies look out
for you like you all do. I have passed the word around for people to check
out your website. So thanks Inga,Gina,and Jim for getting my order together
and getting it shipped out!! Have A Great Week!!
Vickie H. in Harrisonburg, Virginia - Order # 318179
Looking forward to doing more business with them. If there were a rating
higher than excellent, they would receive it.
Jack M. in Roswell, New Mexico - Order # 316299
Everything is excellent about GermanDeli.com! Keep up the good work! :)
Brenna W-R. in Portsmouth, Iowa - Order # 316353, 305059 & 302632
This is my first order with GermanDeli and I have to tell you that your customer
service is incredible! Thank you so much!
Rena T. in Vandenberg AFB, California - Order # 317116
Dear Mary, and the Entire GermanDeli.com Team,
I want to tell how happy I am with the service I have received from your company!
I have ordered from you twice and had the orders sent once to my son in Chicago,
and once now, to my son in New York. Believe me, I had my concerns about sending
perishables all the way from Texas to those far away locations, but you guys
have done an amazing job! The food is outstanding, and your service simply
outshines any I have dealt with online. Thank you for making these shopping
experiences so pleasant for me and my family! I will certainly be ordering again!
Ivy S. in Lugoff, South Carolina - Order # 316950 & 306197
To the Employees of GermanDeli,
Y'all are PHENOMENAL!!! I can't say enough good things about you. Your
exceptional customer service (all good when I've had to call!), attention to
detail, the fabulous service, your high-quality products at a reasonable price,
charging for the ACTUAL cost of shipping, keeping the customer informed the
moment an order is placed to receiving the product with your updates along
the way and your thoroughness beginning with placing an order.
You certainly know how to treat your customers right and in today's retail
market--you're one in a million!!! You stand out above the rest! As a customer
for years, I have touted your company to others and will certainly continue to
Thank you for the pleasure of doing business with you.
P.S. I have written a review which is currently posted for the 7 pc Liqueur
Chocolate Sampler dated November 16 giving my accolades.
Micki M. in New Braunfels, Texas - Order # 317056, 296727 & 176992
To the entire GermanDeli,
Thank you again for the prompt service you apply to all of your customers.
I just received my goodies and I am always elated when it arrives.
Thank you for an excellent service. Thank you too for the Gummi Bears.
Greetings from the Tarheel state North Carolina,
Mechthild Q. in Fayetteville, North Carolina - Order # 316592, 286645 & 269431
I was very impressed with the amazing and timely service and packaging of
the order. Loved the gummy bear surprise on my package.
Angelika A. in Miami, Florida - Order # 297049
I just wanted to thank you all so much. My mother's husband grew up in Germany
and turned 70 this week. Receiving the package from you was really a highlight
of his birthday! Your customer service has been spectacular and I will recommend
you to anyone who asks! I will order from you again and again!
Melanie R. in Edwards, California - Order # 316977
I just wanted to write to say thank you!!! I ordered several different boxes
of Lebkuchen last week and it arrived very promptly via Fed-ex. My first
pleasant surprise was the great prices on the products. Then I was thrilled
when I was notified that $2 was deducted from the shipping costs before the
order went out.
Today when the package arrived, I marveled at the care with
which everything was packaged. I've never seen anything packaged so well before.
It was so gorgeous, I could feel the love wrapped in every box! I'd like to
personally thank everyone on Team 2 for such a great job! Finally, the
Lebkuchen is delicious! I've never been to Germany but I feel like you gave
me a little mini-vacation there with this order. It was such a treat ordering
from you and I will definitely do it again in the future. Thank you for
everything! You should definitely be proud of the fine job you do!
Beth P. in Columbus, Ohio - Order # 316242
Your customer service is spectacular!
Melanie R. in Edwards, California - Order # 316977
You are the nicest people I have spoke with in a long time, I love everything
you have! You will have many orders from me.
Steven S. in Perrysburg, Ohio - Order # 316670
Your last orders were greatly wrapped. Fantastic experience - I am glad you
Ingo S. in Tarpon Springs, Florida - Order # 316504
Speedy service, great selection, love the website.
Heidi C. in Wendell, North Carolina - Order # 314852
Just a great experience, continous updates, excellent service and very fast
delivery. Can't ask for anything more, my new favorite store to purchase from!
Claus K. in Colorado Springs, Colorado - Order # 314727
My Order arrived looking more like a nice gift than specialty groceries packed
in a box. Communication throughout the fulfillment process was outstanding, not
just good. This merchant really sets the bar high in comparative terms and is
an example of how to do business. Frankly I am just amazed and very pleasantly so.
John C. in Scottsdale, Arizona - Order # 314629
I love this site! They have excellent selection, and the staff are very
professional and really pack your order well to insure everything makes it
to you in the best possible condition.
Beth W. in Los Angeles, California - Order # 306582
Thank you for the quick, complete order during the busy holiday season last
month. GermanDeli does such an excellent job! Also, we just received our new
issue of German Life, and I wanted to tell you congratulations for being featured
in the article about German companies in the USA.
Happy New Year,
Randi V. in Buffalo, Minnesota - Order # 307768
This company is fantastic! Not only did they hold the shipment for a day so
the perishables wouldn't sit in a warehouse over the weekend, but they
refunded the small amount (less than a dollar) that we overpaid for shipping
--- TWICE !!! It's been a long time since we were this impressed by any company.
We will be back my bratwurst friends ;o)
Judie E. in Gilbert, Arizona - Order # 309408
I have received my order and I am very satisfied with the service, packing
and quality. Thank you for all your good work and keep it up.
Ravi S. in Denton, Texas - Order # 315658
Our package arrived safely and we could not be more pleased. The
fantastic and we can not wait to try everything else. Thanks so much for
everything. I am sure we will be ordering again soon.
Claudia H. in North Wales, Pennsylvania - Order # 312739
My sister was most impressed to receive her package on Christmas Eve. She was
emphatic that I compliment your service and products! I was very impressed
with the communication and speed of service, particularly since I expected the
package to arrive after Christmas due to my own procrastination. Thank you!
Excellent service. Excellent products. Well worth the very reasonable price!
Leigh S. in Southern Pines, North Carolina - Order # 313450
I just wanted to let you know how much I appreciate the quality of your items
and your helpful service.
A staff member called to let me know that I could save money on shipping (about
forty dollars) because the package could reach our home in time with regular
delivery. Sure enough, ten minutes before we were going to open our gifts on
Christmas Eve, the package arrived, I placed the presents in gift bags, and
the recipient was very happy.
I will continue to order from the GermanDeli and tell my friends about your
products. Thank you again.
Patricia L. in Nokomis, Florida - Order # 311984
Customer Testimonials from previous years, please click on the links
2011 Customer Testimonials
2010 Customer Testimonials
2009 Customer Testimonials
2008 Customer Testimonials