is located in Grapevine Texas

If you have a question about ordering online, please email us at or phone us

toll free at 1-877-437-6269(1-877-GERMANY). 

Our customer service staff is available Mon - Friday from 9am - 7pm (central time) and on weekends 10am - 6pm. 

If we get more calls than our staff can handle, you'll get our voice mail and somebody will call you back.

We do not typically take phone orders because we do not have a phone staff large enough to handle the many orders we receive every day.

If you are experiencing technical difficulties while ordering, please phone us at 1-877-GERMANY or email us at and we will assist you.

Our Grapevine, TX Warehouse/Fulfillment Center at 601 Westport Parkway, Suite 100 is not open to the public.

However, if you are in the area, we encourage you to...

Visit our Retail Store...

Improved and open in Colleyville!

Map: 5100 State Hwy 121 Colleyville, TX 76034

Mon - Sat: 9am - 7pm   Sundays: 10am - 6pm

If calling the store from a local phone: 817-354-8101

Questions about online orders? Phone: 1-877-437-6269

Connect with us: