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8/01/08
Ich
wollte mich nur bedanken für den freundlichen Service der GermanDeli
provided. I am embarrassed now because I haven't spoken much German in the
last 7 years. When I get a chance I try, but speaking is sometimes easier
than writing.
Your website is awesome and I am so happy I found it and your customer
service team seems really nice and very efficient. It feels like a little
bit of home.
So Vielen Dank für ihre Hilfe und ich freue mich schon sehr auf mein Packet
von GermanDeli!
Cornelia
M.
in Calgary, Alberta, Canada - Order #
161294
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7/30/08
Your goodies arrived this morning! We are so happy with your packing and
getting this to us so fast! Thank you so much....
Dieter und
Patti K.
in Bandon, Oregon - Order #
160957
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|
7/28/08
It was very nice to find the items that I used to buy when stationed in
Germany. I would definitely order from them again. Very good service. They
also pack their things very well.
Susan Z.
in Lansford, North Dakota - Order #
159913
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7/28/08
Everything arrived here Friday afternoon in good shape. Let me tell you,
had I known how good the Schlünder Jamaica Liquor Cake is, I would have
ordered more than one! Will keep this in mind and also the others when I
place my next order. Still wish you would open a Store here in Orlando.
Take care!
Roswitha
S. in Orlando, Florida - Order #
160555
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7/26/08
Thank you to all who make this happen. Got my order Wednesday evening. All
was ok. The freezer packs were just starting to melt down but all the food
things were still well chilled. The packaging was super well done! Thank you
for the extra effort!
I have given your internet address to
my Würzburg High School Alumni Group and hopefully you will be getting more
business soon! Vielen Dank!
Prosit
Ralph
W. in Crestview, Florida - Order #
160238
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7/24/08
I have to say that GermanDeli.com has no equal when it comes to their
products and service. They are absolutely wonderful and beyond comparison
with any other German store out there. I am so glad I found this vendor many
months ago and have ordered from them many times since for myself as well as
for gifts for others. I can not put into words how wonderful my shopping
experiences have been with them. They are extremely helpful, kind and prompt
and provide constant updates on your order status. I recommend
GermanDeli.com to anyone who wants high quality products and appreciates
great customer service of the type one doesn't see often enough these days.
Service that includes: knowing their products, kindness, courtesy,
punctuality and good pricing. As you see I can not say enough great things
about this vendor and do hope they continue to grow and serve the local and
web community for many years to come. Thank you GermanDeli.com for all of
your hard work and devoted consideration and care to your customers!!!
Steven
B. in El Cajon, California - Order #
159267
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7/23/08
This is the best place in the world to get German products, the selection is
great and the people are great. No better place on the Internet!
Richard S. in Niles, Illinois - Order #
159598
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7/23/08
My mom received her package yesterday and she was so delighted! Everything
ordered was received and the shipping and packaging was excellent. I will
definitely order again!
Petra L. in Louisville, Kentucky - Order # 160456
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7/21/08
GermanDeli is one of my favorite stores. Even though it costs a little more
to ship to me, it's totally worth it. They make it possible for me to cook
some of my "Home-Country" favorites. And, I can't get all the variety they
have here were I live!
Customer Service is awesome, the BEST! My most fervent "DANKE SCHÖN" to all
my good friends at German Deli!
Claudette
M. in Allentown, Pennsylvania - Order # 159493
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7/17/08
Just
received our order of German treats. Everything was packed perfectly and
we are very impressed with the way everything was packed and the meats
were very chilled.
My wife is
from Bavaria, Germany and really loves Stiglmeier Weisswurst and S&W
Gelbwurst. The Handlmaier's Sweet Mustard is from Regensburg, Germany -
the city where my wife was born.
Everything
arrived perfectly and my wife is very happy with all her wurst and other
goodies. Thank you very much for everything!
George and
Irmengard S. in Palm Coast, Florida - Order # 159986
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7/17/08
Wundebar! My package came today and everything is fine, there were
no problems. I just wanted to let you know, I can't wait to eat.
Vielen Dank! I'll keep GermanDeli.com on my Favorites listing.
Cornelia L. in Garner, North Carolina - Order # 159690
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7/16/08
I just wanted to say thank you so much for the order that was delivered. It
was so nice I didn’t want to throw out the German flag cover. You folks are
amazing!
You can bet I’ll be back again when I want some high quality products from
Germany. You made my day! Thanks again!
Carl R. in Littleton, Colorado - Order # 159929
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7/15/08
Ich schreibe ihnen um Ihnen zu sagen dass ich meine Sachen bekommen habe
und sehr zufrieden bin mit dem Kundendienst. Ich habe mich so über den
Service gefreut das ich Sie sofort meinen Arbeitskollegen in der DFW
Metroplex ihre Webseite weitergeleitet habe.
Nochmals vielen Dank für den Super Customer Service and ich werde auf alle
Fälle wieder von Ihnen bestellen und auf alle Fälle werde ich Sie an meine
Freunde und Bekannten weiterempfehlen.
Viele Grüße
Sabine F. in San Antonio, Texas - Order # 159866
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7/11/08
Thank you Amy! The order arrived about two hours ago, and everything is
just lovely, and everything is there. I know Dallas isn't all that far from
Conroe, but that was really fast!
I just cooked some of the brats, and as usual they are brilliant!
Jennifer S. in Conroe, Texas - Order # 159670
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7/11/08
DANKE! You have the best customer service, the nicest emails, the fastest
shipping. Thank you for a perfect transaction.
You are what keeps my wonderful childhood memories alive after living in
München, Gießen and Zweibrücken for 10 years...
Danke...this old lady always does the happy
dance when I get a box of goodies from GermanDeli.com.
Lynne M. in Glendale, Arizona - Order
# 159538
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7/10/08
I'm looking forward to receiving my shipment of Maggi products. Having
been raised in a German household and still having the majority of my
relatives in Germany, I have become familiar with many of the German
products. My souvenirs from Germany usually included all the goodies from
German grocery stores.
I have tried in vain many times to find these same products here in the
states either thru the local German delicatessen or via the internet. But
their selections were minimal. But thanks to GermanDeli.com I can now
re-stock my cabinet with these items. Thanks again!
Trudi E. in Wheaton, Illinois - Order # 159603
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7/09/08
A big THANK YOU to the entire Team...
I just received my shipment. As
usual, it was packed with care and taste! It just needs to be said that
shopping with GermanDeli.com is a 200% positive shopping experience. Your
team always communicates quick, fast and to the point.
I have been proud to recommend
your company to other German friends of mine and they also feel the same
way. Bravo!! Keep it up and I will be an ever-returning costumer of yours!
Herzlichen Dank und viele, liebe
Grüße aus Indianapolis!
Karl M. in Indianapolis, Indiana
- Order # 159114
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|
7/09/08
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
I've been shopping with
GermanDeli.com for quite a few years now, they keep getting better all the
time! The attention to the customer is amazing - they should all get the
"Oscar" for customer service! Thank you GermanDeli, for bringing a little
bit of my home country to me!
Claudette M. in Allentown, Pennsylvania - Order # 158410
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|
7/08/08
WOW!!! Just a quick ... wow!! This was really, really fast! Thank you guys.
I can not believe how fast you handled this order. Thank you for this VERY
fast status update and tracking number.... Blime me, that was the fastest
ever!!!
Ich
wünsche euch einen schönen Tag. Vielen dank und bis zum nächsten Mal!
Tan
N. in Lakewood, California - Order # 159527
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7/08/08
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Exceptional service! I am a
difficult person to please, but GermanDeli.com does it again and again. It's
the best place to look for anything German, with lots and lots of specialty
food that not only German-born people will appreciate. I'm off to do
some more shopping with GermanDeli....
Rebecca
S. in Yonkers, New York -
Order #
158405
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6/29/08
I bought a package of the Eduscho coffee on Friday when I was shopping for
groceries. I not only was impressed with the price, but with the taste.
Currently, I am sitting here enjoying a cup of this delicious coffee, and
I wanted to let you know how much I am enjoying it. Have a nice day!
Vielen Dank
Rhonda H.
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6/27/08
I placed my first order yesterday and lo and behold, the UPS truck
delivered everything today! My husband and I couldn't get over the fast
delivery. One box of cookies is already gone!
Danke schön, I will definitely be a steady customer!
Hannelore S. in Oklahoma City, Oklahoma -
Order #
158518
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6/26/08
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
The selection is better than a German store and the people are great. Only
place in America to shop!
Richard S. in
Niles, Illinois - Order # 157394
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|
6/25/08
THANKS,
we received our order this evening at 7:55pm. You all must have told them
not to delay. Everything was in good order. I wish I could order a truck
load of those wieners! I guess that is what we miss the most.
Thanks again for the speedy order! My wife is from Augsburg in Deutschland.
Have a good day and thanks again!
Richard und
Brigitte Lett in Abilene, Texas - Order # 158304
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6/25/08
Dear German Deli,
Thank you for the notification and adjustment of shipping charges. I
was very pleased with my order, and totally amazed at the shipping time!
This was really a first for me. I ordered at 3 PM Friday and received the
box at 1 PM Saturday here in Oklahoma! And I had regular shipping, not
expedited.
Thanks for the great service, it is always a pleasure doing business
with you! The little extras like the gummi bears and the pretty wrapping
with ribbon make it all extra special.
I loved the 2 Alpenglühen mugs I ordered, they take me back to my youth
in Bavaria. Thank you!
Evelyne W. in
Lawton,
Oklahoma
- Order #
158097
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|
6/24/08
I can’t thank you enough for my WONDERFUL German broom and your excellent
service. I have never dealt with a company that kept me more informed about
my order, every step of the way. It was a pleasure dealing with you.
My products are fantastic. My husband is a widower and his first wife was
from Germany. I inherited her old broom, the exact one I purchased from
you, when we married and have had it for the last 25 years and loved it.
Although it was quite old, I would NEVER part with it and continued using it
in its “battered” condition. I became very upset when workers who are
remodeling my kitchen ruined it on me. To find the exact broom was
amazing. I never had the proper handle for it either and was happy to buy
one from you.
And, thank you for the Gummy Bears! They are part of my grandchildren’s
German heritage and they love them. I have given your website address to my
children who will find many products that remind them of their mother.
Thank you again for your excellent customer service. DANKE!
Sincerely,
Mary Ann J. in
Ormond Beach, Florida - Order # 157713
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|
6/20/08
This site is absolutely marvelous. They really offer everything a (German)
heart might wish for. The packages are skillfully packed, and there is
always a little goody in there. I love GermanDeli.com, and shop with them
for all kinds of things: groceries, cough drops, T-shirts- you name it.
Check them out!
Sylvie O. in San
Diego, California - Order # 156776
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|
6/20/08
Wonderful to do business with the GermanDeli, always prompt shipments and
the delivery. Continual adviseries on the status of the order. Great Service
and Super products!
John L. in
Tucson, Arizona - Order # 156814
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6/19/08
Wow!! Such great service!!
First I received regular updates on the status of my order.... I
received my order much quicker than anticipated... The order was packed
very professionally, including ice packs to keep your excellent products
pleasantly fresh, as if I have picked them up at the manufacturer
myself....
Would not hesitate to order products from GermanDeli.com in the
future....
Thank you for your fast, courteous service!!
Phil L. in Prospect, Connecticut -
Order # 156111
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|
6/18/08
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
These folks are a real WOW! Great
selection, fast delivery. They are what's great about shopping on the
internet.
Their policy of only charging
actual cost for shipping is just a little thing, but it makes such a big
impact. Most vendors would take the little bit of extra money and run.
Will always be a customer!
John S. in Webster, New York -
Order # 156541
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6/11/08
Hi
everyone. I just have to say, GREAT SERVICE! Anyways, I just ordered a
few things late Monday afternoon and already have them in my hands. I
also love those little treats in each package (Haribo gummy bears). I
visited the store once last year on vacation and I was lucky it was the
beginning of our vacation. That way I was only able to buy a few items
to take and eat on the plane ride. Otherwise I probably would've bought
out the store.....
Anyways, I always enjoy shopping online and always enjoy what I get.
Even our kids do. One is German the other is American. And my
step-daughter has never been in Germany and until 1999 had never tasted
German food. She loves it. Keep up the great work!!
Tanja W. in McAlester, Oklahoma -
Order # 157041
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|
6/10/08
Let me say how very pleased we were
with our first order from GermanDeli.com. Everything was so carefully
packaged and arrived in perfect condition. Much appreciated!
Again, many thanks,
Patricia S. in
St. Michaels, Maryland - Order # 154405
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|
6/09/08
Thanks! You really have the very best customer service of any online company
I've ever bought from! That's why I love y'all!
Benetta
W. in San Diego, California -
Order # 156638
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|
6/08/08
I wanted to say thank you to all of
you for your website and your superb service. I have been ordering from
GermanDeli.com for many years. You made it possible for my husband and
myself to enjoy ourselves on this side of the pond.
I have been fortunate enough to
be offered a job in Wiesbaden, Germany and will be moving there next month.
I just wanted to thank you all for taking care of us, offering so many
wonderful items, packing and shipping them so carefully and quickly and
always adding the extra packet of Gummis. You have been a lifesaver.
With great affection,
Marylou B. in Chesapeake,
Virginia - Order # 149674, 147132, 146278, 131213, 127303, 117526 and so
on...
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6/06/08
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Shopping at GermanDeli.com is
just like Christmas shopping!!! So when the box arrives it feels like
Christmas morning all over again. Even my husband and daughter have a
difficult time waiting until I get home from work to see whats inside.
Barbara H.
in Hoboken, New Jersey -
Order # 155528
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|
6/06/08
I have been a GermanDeli.com customer for a few years and always have had an
excellent shopping experience with them. Customer service via email is
extremely prompt and courteous! They are really an exemplary organization!
Dorothy S. in Milford, Connecticut -
Order #
155500
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|
6/06/08
I just
received my second order from your site and wanted to say thank you. Your
company has such great service and great products. The personalized packing
with free gifts is by far my favorite part. The packets of mini gummy bears
made my day both times I received your products.
Thank
you!
Hallie M.
in Denver, Colorado -
Order #
156586
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|
6/04/08
I'm so impressed by your efficiency, and I especially love the reduction of
shipping costs. It makes the purchase all the more appealing to me.
Thanking you in advance,
Anne D. in Salt Lake City, Utah - Order # 156514
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|
6/04/08
Thank you so much. My daughter lived in Germany for 6 1/2 years. She used
this product while she was there and we haven't been able to find it
anywhere.
She will be thrilled to say the least!!
Marilyn H. in Columbus, Ohio - Order # 156546
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|
6/03/08
Thank you for all the updates. That and the fantastic way everything is
shipped are just a couple of the reasons I like shopping with you guys.
Now, is I could just get ya’ll to open a store here in Huntsville.... Yeah,
I know – in my wildest dreams :)
Anke I.
in Huntsville, Alabama - Order # 156390
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|
6/03/08
GermanDeli.com is wonderful! I would be at a loss without them. I wish I
could shop there for all of my food needs!
John L. in
Tucson, Arizona - Order # 155196
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6/03/08
I love GermanDeli.com. They are so
organized, detail-oriented, customer-focused and quick, it's just a joy to
do business with them. Of course, it also helps that they have everything
you could ever want, and it's one-stop shop for German foods.
The actual brick-and-mortar
GermanDeli near my home closed down a year ago, and though there are stores
in Chicago that carry some of what I used to find there, GermanDeli.com has
everything, and more. Plus, it's not an impersonal internet shopping
experience - I feel certain that it's real people really caring about my
order.
I am a customer for life, so I
hope GermanDeli.com is in it for the long haul!
Thanks!
Sara D. in
Chicago, Illinois - Order # 155035
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|
6/01/08
I just wanted to tell you thank you for helping me with the order for my mom
in Kentucky! Everything came on time and was perfect! I am really happy that
a friend of mine told me about your website and I definitely will be
ordering again from you all! Once again thank you very much for your
kindness and your help with the order! I really do appreciate it!
Sincerely,
Terry B. in Paris, France - Order # 154251
|
|
5/31/08
I was pleasantly surprised at how fast my order was processed and shipped.
The order was received Friday afternoon and in excellent shape. I so seldom
receive such good service. Thank you, and I will be contacting you again in
the future.
Roland G. in Warda, Texas -
Order # 155950
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5/31/08
Thanks as always for the quick response and excellent service. We
recommend you guys to everyone. It's always a pleasure doing business with
GermanDeli.com!
James and Mary
C. in Sewell, New Jersey - Order # 156168
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5/28/08
Thank you! Just wanted to let you know how much I appreciate the
GermanDeli's promptness, courtesy and professionalism. I buy lots of
things over the Web, but you folks are among the very best!
Herzlichen Dank aus North Carolina!
Arthur H. in Hendersonville, North Carolina -
Order # 155811
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|
5/27/08
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
I LOVE GOING SHOPPING AT GERMANDELI.COM. EVERYTHING FROM CUSTOMER SERVICE TO
PRICING AND MAILING IS EXCELLENT!
Edeltraud P. in
Niagara Falls, New York - Order # 154489
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5/21/08
I really enjoyed shopping at
GermanDeli.com. I NEVER shop over the internet, it was my first time.
I was surprised at how smoothly
everything went. I was even able to call and add something to my order. I
will continue shopping there once a month and I intend to do ALL my
Christmas candy shopping there too.
Britta F. in Las
Cruces, New Mexico - Order # 154189
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