We love hearing from our customers! Send feedback to Support@GermanDeli.com 5/19/13 I was very pleased with the online ordering experience! I was kept informed every step of the way and my mother could not stop talking about how well it was packaged! She was equally impressed with the product. This is my second time sending a package to my mother from GermanDeli. I will definitely shop with them again! Michelle F. in Arlington, Texas - Order # 385800 5/18/13 What a class act you are!! Thank you so much, you went into so many details, great customer service. Thank you Stacie and you have a great weekend. Marlene W. in Century City, California - Order # 388035 5/16/13 I received the package last evening. It was beautifully packed and everything was still nice and cool. Thank you. I will order again very soon. Steve M. in Kingwood, Texas - Order # 387724 5/15/13 Dear Ladies and Gentlemen at GermanDeli, We just received a package from you and I would like to express our appreciation about the way your packages always arrive. We always have the feeling it is a "personal gift" the way you package everything so lovingly. And what we appreciate also is that you never charge more than necessary for the shipping. We really like to commend you on your operation, for us it is "total German". Thanks again, until the next order. Best Wishes, Hannelore & Willi S. in Aurora, Colorado - Order # 388281, 387389, 384219 & 1 other! 5/14/13 I am very pleased with the fine selection of German foods and wares that the GermanDeli offers. Their service is always excellent. I have not been back to Germany since 1976, but having brötchen with unsalted German butter and various cold cuts, meat spreads, and cheese, brings back warm memories of having breakfast at Opa and Oma's. Thank you! Joseph L. in Brooklyn Park, Minnesota - Order # 379482, 359869, 331183 & 2 others! 5/13/13 Dear Ingrid, I just wanted you to know that my the gift package that I ordered for my Mother for Mothers day was a big hit. She is 85 years old and was born in Germany and her comments were that your selection brought back fond memories of authentic German food. She especially loved the rolls. Thank you and I will be back, Best regards, Ralph G. in Johns Creek, Georgia - Order # 386942 5/11/13 Fantastic as usual. I can always depend on the speed and accuracy of the ordering process and the packaging is beyond perfect! There is nowhere else I shop for German specialties but GermanDeli! I miss all those years of living in Germany - Rheinland Pfalz - at Hahn AB '77-81 and Spangdahlem AB '82-86. I often think I wish I had stayed..... Thanks for doing what you do so well! Danke Sehr! Bob P. in Manlius, New York - Order # 386881 5/10/13 Der Pflaumenkuchen ist Spitze!!!!!! Julia P. in Ponchatoula, Louisiana - Order # 387374 5/08/13 Dear Stacie! Thank you for explaining how to get the coupons. Also, thank you for adding the discount. I appreciate it so very much. We just love our GermanDeli! You have everything we need and we will continue shopping with you - always. Thank you again! Irmi R. in Rockwood, Tennessee - Order # 386917 5/07/13 Thank you so much! This is incredibly fast service that is greatly appreciated. Sally S. in Davis, California - Order # 386948 5/06/13 One of the best small businesses I know of. The customer service and communication is outstanding, and the friendliness of those that run it really means a lot. Super-cool business and products provided, making the world a smaller place. This is my second time ordering in bulk from you, and will continue to be a valued customer...especially if you keep bringing every single Ritter Sport chocolate in. ;) The communication post-order may be better than any other vendor I've ever ordered from, no matter big or small. It's insane! John K. in East Brunswick, New Jersey - Order # 384925 5/05/13 Hi Inga, Thank you for letting us know about the special pricing of Jacobs Kaffee, just ordered 6 packages; am waiting from our daughter in Oklahoma if she needs some more, than there will be another order going to her. Your service is outstanding, and everyone who ever bought or ordered from your company is highly satisfied, you are absolutely THE VERY BEST, we have been shopping and ordering from you for ever, and will continue to do so. Thank you for the super service and first quality of your products. We love everything and your prices are fantastic too. Our best to you and your associates, Christa & Don S. in Dallas, Texas - Order # 386506, 385323, 385318 & 45 others! 5/03/13 I absolutely love the rhubarb spritz. This site is a life saver for me. I wish I had known about this store when my grandparents were alive. They would have loved your store as much as I do. Kathleen A. in Hamilton, New Jersey - Order # 386239 5/03/13 I just discovered you online and placed my first order (pinkelwurst). I haven't had it for years because local sources in the San Francisco bay area have disappeared. Your shipment arrived this morning, was packaged perfectly; and your service, from the time my order was placed until it arrived, has been sensational. What a joy it is to find a source of so many items my family served in my youth and to deal with your wonderful staff. Ted T. in Forestville, California - Order # 385885 5/02/13 Dear Amy and Everyone at GermanDeli, Package has been properly received. One loaf of the German Rye bread has been thawed and finished baking yesterday and is currently trying very hard to fend off my repeated attacks with the bread knife and the butter knife. It's companion loaves have been made prisoner in the freezer section of the kitchen refrigerator until such a time as I need to extract more of their goodness and tastiness from them also. I have no doubt that they will not survive long into the future at which time I will probably request/arrange for more prisoners from your distribution point. Suggestion/hint: I must add that this bread when sliced and cut in half to fit the toaster (toast only long enough to warm through) and lightly spread w/ butter followed by a nice spreading of creamed honey....is simply heaven. Yes. Thank you all sincerely, Danke, Richard H. in Torrington, Wyoming - Order # 385209 5/02/13 The shipment from GermanDeli reminds me of my mother's "care packages" I used to receive in the 60's and 70's when there were very little German specialties to be found in the USA! Marga D. in Great Falls, Virginia - Order # 384396 5/01/13 Thank you for the updates, I really appreciate it and I really like your site! Daniel T. in Burbank, California - Order # 385968 4/30/13 Herzlichen Dank! That is what I call "Customer Service"! Matt P. in Roswell, Georgia - Order # 385840 4/28/13 It's always enjoyable shopping GermanDeli! The varieties and quality of products is great and the customer service is like it should be...excellent! Danke Schön GermanDeli! Beverly L. in Sheboygan, Wisconsin - Order # 383823 4/27/13 GermanDeli proves yet again that you are the top performer in customer service. Our order, placed late Thursday afternoon, was delivered to our door yesterday (Friday) with the frozen items still solidly frozen and everything perfectly packed. You just can’t beat first-rate customer care coupled with quality products. Thanks again, and you’ll be hearing from us again soon. Arthur & Karin G. in Houston, Texas - Order # 385199, 380750, 374131 & 23 others! 4/26/13 On Tuesday the 23rd I placed an order #(385004) for a broom handle, for the broom I had ordered and received last year and had never been able to find a handle that would fit the German threads. I do not know why I never thought that you might also carry handle. The postman brought it this afternoon and I just wanted to let you know that it arrived in excellent condition, and is a perfect fit. At first I thought it was a little pricey, but then considering everything that is involved to get it to its final destination and the quality of the product, I think it was worth buying. I am very pleased. Thought I'd let you know. Thank you. Marianne H. in El Paso, Texas - Order # 385004, 331350 & 90259 4/25/13 Justin und ich hatten heute Brinker Brötchen mit selbstgemachtem roten Heringssalat und Flensburger Bier von der GermanDeli. Das nennt man ein gutes, norddeutsches Abendbrot. Herzlichst, Roswitha & Justin K, long-time GermanDeli European Food Store customers 4/24/13 I did not see a suggestion box or were I can leave comments, so I am writing you this email. I would like to thank you. You have no idea how happy and satisfied I am. I am glad that you are here and I will definitely use you for my future needs of German products. Thank you. The products arrived on time, were well packed and very yummy. Thank you again. Danke! Sincerely, Jasmin G. in Lindsborg, Kansas - Order # 384513 & 385096 4/23/13 I only wish that all companies had this level of competence. It would make life easier all around. Fred N. in Lodi, California - Order # 383415 4/20/13 I placed my order on Friday at 2:30 pm and it was in front my door on Saturday morning. Thank you, that was super fast, great customer service! Petra H. in San Antonio, Texas - Order # 384526, 379800, 374563 & 40 others! 4/20/13 I am a German who has been living in the US for more than 10 years now and I have been enjoying and will keep enjoying everything GermanDeli has to offer. They are doing an outstanding job and I am a more than happy customer. Axel G. in Gainesville, Georgia - Order # 383146 4/19/13 Liebes GermanDeli-Team, I just received my packages and I am beyond happy! Your customer service is astounding. My items were packed with so much care and love, it's beyond anything I have ever experienced! This is the first time I got to eat German bread since leaving Germany 5 years ago. You couldn't have made me any happier! You have a customer for life and I can't wait to order again and again! I'm telling all my friends and co workers about you! Viele liebe Grüsse Janina S. in Mesa, Arizona - Order # 384304 4/18/13 Just received my beautifully packed order. Super, super! Your staff is the best. Thanks again Gisela W. in Augusta, Georgia - Order # 383750, 347605, 334064 & 5 others! 4/15/13 GermanDeli.com is the perfect example of how an internet business should and is run. I have placed two orders with them - one for myself and had one sent to a relative in another state and both orders arrived in perfect condition and the delivery was fast! I did a LOT of research before choosing GermanDeli to order from. Since they deal with mostly food (both perishable and non-perishable) items from Germany, preserving them is a major issue - they pack everything (ex: pickle jars) in zip-lock bags and then wrap them in bubble wrap. The sausage was frozen and packed in a styrofoam container with dry ice. They even put little samples of German gummy bears in the order (nice surprise!). The communication about the who, what, when, where and whys of my order were outstanding - I knew as soon as I placed the order what was going on. I did email them with a couple of questions and heard from them almost immediately (and never felt like I was bothering them!). They do have a short video that shows how they pack your order which is very helpful. The quality of all the food was superb! The sausage was very good, as are the pickles and the applesauce that we ordered. The prices may seem pretty expensive, but take into consideration the fact that their merchandise is exported from Germany and a couple of other European countries. They seem to try and keep their prices as low as they can, so don't let that keep you from ordering. They also have a new store in the Dallas area, in case you are in that area and want to check it out (I would if I could!). The website itself is very user friendly and I had fun just browsing through it. They also have non-food products, as well as products from the Netherlands and Hungary, not just Germany. You can't go wrong with ordering from this company! I will order from them again! They care about each and every one of their customers and seem to really enjoy their work! I 'm sorry this review is so long, but I have been so impressed with them and I highly recommend GermanDeli.com if you are looking for quality (and sometimes hard to find) German products with excellent customer service and fast delivery. Tina G. in Gardner, Kansas - Order # 382493 4/13/13 Wow, that is excellent customer service.... Danke Schön! Dan A. in Bedford, Virginia - Order # 383831 4/12/13 Hi, I just wanted to Thank you for my order. It has been delivered to San Francisco yesterday as you estimated and everything was wrapped and packaged super (German) nicely. Thank you very much, Andreas F. in San Francisco, California - Order # 383117 4/10/13 (I'm) still learning online shopping. Thanks for the concern shown on perishable shipment. Robert C. in Portland, Oregon - Order # 381960 4/09/13 Hallo just wanted to let you guys know that I just received my package. This was incredibly fast. Also, thanks for all the updates you send me. Your service is outstanding. Again, Danke Sigrid S. in San Antonio, Texas - Order # 383062 4/08/13 The present of quark, syrup waffles (and surprises) was a huge success, and a surprise too! We were so impressed at the care taken in the packaging as well as in the information you provide both in the correspondence and on your website. Thanks so much! Kind regards, Veronica V. in The Netherlands - Order # 382346 4/06/13 Hi Stacie, Thank you so much for the fast delivery. It is always a pleasure to get a box from GermanDeli. Everything is carefully packed and so delicious. Thank you very much, the box came today around 11.00 a.m. Vielen Dank und viele Grüße Martina M. in Montgomery, Texas - Order # CP349286 4/05/13 Amy, I think GermanDeli is the first company I've run across that understands reasonable shipping to Alaska. Thank you. Sharon S. in Gakona, Alaska - Order # 382888 4/05/13 Thanks again, shopping with the GD is such a pleasure (in a good way, not a guilty pleasure, lol....:) You make us all feel like family :) Gruß, Marion V. in Corpus Christi, Texas - Order # 383007, 372300, 364245 & 5 others! 4/04/13 Each order I have placed is meticulously packed; always an extra treat added. The communication is topnotch as well. I love this store. Debra J. in Escanaba, Michigan - Order # 381001 4/03/13 I had to write and tell you that this is my story and I'm sticking to it! I have been craving German food for a while now, and after doing a LOT of research, I placed my order with you on Monday morning and just received it about an hour ago! The way y'all do your packing is incredible - everything was in perfect condition - the sausage was still frozen, and the applesauce and pickle jars were not broken. I used to be married to a man from Fredericksburg, TX, whose mother and aunt were the best cooks around! Their homemade pickles were so good and crisp - the best around! It's what made their potato salad my favorite - I tasted the pickles I bought from y'all and they are very close to what they used to make! I am so glad I found your website! I am a Texan that lives in the Kansas City metro area and I'm thrilled to know I can place an order with you and receive it so quickly and not have to worry about the condition it's going to be in when I get it. I appreciated the emails keeping me informed of my order status and of course the packing was incredible (wish you could have helped me pack when I moved up here! LOL!) I have a daughter that lives in Allen and a close friend in Keller, so the next time I come visit them, I definitely want to come shop in your store in Colleyville. Wish you had a store up here!! Just wanted you to know that you have a new and loyal customer and I have told my kids about your website as well. From my experience with y'all, you guys are the "gold standard" in online shopping and customer service! Take care and keep up the good work! Thank you! Sincerely yours, Tina G. in Gardner, Kansas - Order # 382800 & 382493 4/02/13 I am very pleased to have found the GermanDeli, and shall continue shopping there. Julianne N. in Richmond, Texas - Order # 380501 4/01/13 Hi there. I wanted to follow up and say a big thank you to everyone at GermanDeli.com. My grandma was absolutely thrilled with her care package. Apparently she was commenting to my uncle how she wished she could have some Mettwurst on Pumpernickel one more time before she leaves this world. (I had no idea when I placed the order) So she was VERY happy when she got her birthday package from GermanDeli.com and she said it was delicious! I know she can only get limited German goodies in California, so I wanted to pass this along and let you know she was very pleased. Thank you for everything! It made her day! Cindy R. in Elgin, Illinois - Order # 381828 4/01/13 My shopping experience with you was phenomenal! I have not yet received my product, because it was shipped today. However, I have NEVER experienced anything like the professional service I received from your company. You have been accurate, and kept me posted on my order, you adjusted shipping charges accordingly, you've been courteous and friendly. I am just in awe. Businesses, EVERY business would benefit to take notes from your company and how it's run. You provide excellent customer service and I will be recommending you to everyone I know. Thank you very much, it's been a pleasure! Jo M. in Clifton Park, New York - Order # 382218 3/30/13 We received our order on Friday. Thank you so much your effort in getting here so soon. We appreciate it. Your e-mail messages keeping us informed on the order were very nice. You have great customer service. Thank you. Curt & Barbara W. in Surprise, Arizona - Order # 381577 3/29/13 I was absolutely amazed by the positive experience with the GermanDeli store and products. The first time I ordered from the GermanDeli all the products were so fresh; I was really impressed. We have a little store here in town, but this store carries different international food. I bought a German coffee there, and the coffee tasted very old, and nasty. My daughter purchased Kinder Schokolade there, and she purchased 10 of them, which the milk inside was rotten, but they would not let her return the items. I am so happy that after all these years, which I have lived in the US for many years; that I finally found a good German store, which is very reliable. Thank you guys so much! Karin R. in Grand Forks, North Dakota - Order # 368988 & 381521 3/28/13 Thank you for such fast and wonderful service. :) Jenn M. in Copperas Cove, Texas - Order # 381971 3/26/13 An excellent source for German food and supplies. The customer service is the best I have ever encountered. Laura L. in San Luis Obispo, California - Order # 379507 3/25/13 I received my order and I want to thank you very much for your prompt and efficient service! I appreciated a progress report as the shipment took place & will definitely continue to buy my coffee through your company. Haben Sie einen guten Tag! Elaine K. in Bothell, Washington - Order # 379401 3/23/13 You don't have to travel to Germany to satisfy your craving for German food and German products; just shop at the GermanDeli. You won't regret it! Great variety of German products and great service. Salvatore R. in Eugene, Oregon - Order # 379056 3/22/13 Amy and GermanDeli, Package arrived this morning and (once again) everything is perfect. Thanks for such prompt delivery and the great packing by Patti G. Ciao! Glenn De H. in Riverside, California - Order # 380576 3/21/13 Thank you again for providing the best Customer Service; since I’m a Customer Relations Manager for our local Honda Dealership, I truly appreciate the “extra mile” you take to assure customer satisfaction. Gigi H. in Corpus Christi, Texas - Order # 379133 3/19/13 You people are super. I am really looking forward to my package again. I am a customer for a long, long time and never, ever have been dissatisfied. You are all doing a wonderful job to make me happy. Karin F. in Stillwater, Minnesota - Order # 380330 3/18/13 Customer service sent several emails through out the process keeping me informed on my order. Some product only had German labels so they put an English label on some of those. I will be ordering from them again in the very near future. Robert H. in Hickory, North Carolina - Order # 378460 3/15/13 Dear GermanDeli.com, Just got the order. Quality of product outstanding. Packing of order outstanding. Service, no question outstanding! I will visit and order again soon. Don S. in Woodlawn, Tennessee - Order # 379584 3/14/13 Dear Friends at GermanDeli, We received our order today. Thank you so much for your excellent way of informing your customers. As always we are very happy with your products and fast delivery. We ordered Schinken (Ham). It arrived just in time for lunch. My husband couldn't wait to cut it. It is delicious and tastes just like the ham his father used to smoke and cure in their smokehouse in LaGrange, Texas. Thanks again for everything. Ginny & Gus P. in Houston, Texas - Order # 379610 3/13/13 I was absolutely amazed by the positive experience. I only responded to an email from GermanDeli advising me that an item I had purchased in the past was now on sale. I informed them I had plenty of that item but was actually looking for a different product of theirs that was no longer available at a local merchant and gave them a description. Within minutes I had a response from their President that research was being conducted on my request. She herself had conducted some research based on my information at a store of the same merchant and discovered the merchant did not carry there product anymore. Unbeknownst to me she had passed on my request to someone else in GermanDeli. Just a few minutes later I had another response with a picture of what they thought I was inquiring about. Their estimation was spot on and I proceeded to order a goodly quantity immediately (as they were so kindly pro-active and provided a link). The product arrived within a few days. Michael H. in Ramsey, Minnesota - Order # 377872 3/11/13 You guys are amazing! Thank you so much for the incredible care you put into packing your products. My Easter chocolates arrived today - each bundle was individually wrapped in bubble wrap and placed in an insulated cooler. This was my first purchase on your site. I will be buying from you again. I have never sent email feedback to a store before. Today is my first - I was so impressed by your quality of care that I just had to. Thanks for caring about what you you do! Jooe K. in Cambridge, Massachusetts - Order # 378679 3/10/13 We have been very impressed with the selection and ease of ordering products from this company website! Follow up (tracking) after the order is placed is wonderful. Products are very well packaged. Service is consistently excellent! This is the only site we use to order our German made products. Mary H. in Bettendorf, Iowa - Order # 377456 3/09/13 I picked an incorrect way to ship as I forgot about the salami that I ordered, but the GermanDeli sent me an email that they needed to change the delivery service due to time constraints on the delivery. They also reimbursed me a buck and some change as the delivery was not as much as originally anticipated! The salami was delicious as were the other products that I ordered. I will order again from them as they have such a large selection of many items that I have never tried, but will try now as I know they are a company with integrity, morals and values! Thank you GermanDeli....you have me as a customer for life due to your honesty! Elsa J. in Hayward, California - Order # 377173 3/08/13 Your service is outstanding. Thank you very much for all your help. Gruss Wilma C. in Sugar Land, Texas - Order # 378997 3/07/13 I just read all the comments. It seems, you have very happy customers and I am one of them. We are from Berlin and live in Florida since 12 years in the winter time on our VISA. A few years ago I found your great company and have ordered many times since then. Every time the package arrived, I was happy, all the food was perfectly covered and still frozen, if it had to be even after 3 days, amazing. You do such a wonderful job and everybody in your staff is so friendly. No other company comes even close to yours. Best greetings Heidi S. in Port St. Lucie, Florida - Order # 379452, 378533, 375098 & 20 others! 3/04/13 I love doing business with you. You are fair, fast and keep your customer informed. Thank you so much. I wish other businesses were like you. It would be a better way of life. Benita D. in Lebanon, Missouri - Order # 378423 3/01/13 Just wanted to say Thank You. All arrived in perfect shape and the ice bags were still frozen, even after 3 days!! You guys must be the most expert "packers and shippers" of all time. I've never seen a parcel packaged so ingeniously and in such a professional manner. Thanks again, Ulrich S. in St. Augustine, Florida - Order # 377038 3/01/13 I have purchased from GermanDeli 4 or 5 times. My mom is 86 years old, and she is like kid at Christmas when she receives one of your packages. My mom is from Inglestadt, Germany and misses everything about her homeland. It makes me so happy to see her enjoy the yummy goodies from your store. You have great quality items and the care taken to package everything so that it arrives in good shape makes you a grade A organization. Keep up the outstanding customer service cause I'm spreading the word. Joann G. in Annapolis, Maryland - Order # 373492, 370304, 336920 & 1 other! 3/01/13 Greetings Amy, My order arrived today (two days after I placed it) and was I so very impressed with the packing of my items. Many thanks for the goodies, they made me smile and remember the good old days in Germany. When I placed my order, I just couldn't imagine how it was going to arrive in a chill and/or frozen state, but it did. Leave it to GermanDeli to know how to please it's customers. This was my first order and I know I will be a regular just by your great customer service. You are great and I certainly do appreciate the exceptional manner in which you handle my order. I can't wait to cook my goodies because if the customer service is first rate, I know the food is top quality and delicious. Again, thanks for your quick, meticulous, and exceptional customer service. You are first class all the way!!! Debbie T. in Millbrook, Alabama - Order # 377774 2/27/13 I wanted to surprise my 90 year old German mother and help her satisfy her craving for Blutwurst. I wish every online ordering experience was a wonderful as this. I was kept informed through the receipt, picking, and shipping process. Most importantly the staff followed through with the statement that they would find the best and cheapest way to ship the items. My final cost was less than what was originally indicated. Not many time do you order anything and the cost is reduced. What a surprise. Thanks for helping me to attend to her craving. She loved it by the way. Mike B. in Tupelo, Mississippi - Order # 377496 2/26/13 Thank you for your efficiency and attentiveness to detail. I will be a repeat customer because of this. Dona T. in West Lafayette, Indiana - Order # 377331 2/25/13 Not only am I looking forward to my wonderful products but your packing never ceases to amaze me. I have been a customer for years and there is no other German store out there that even comes close. Thanks for the pleasure you bring to us, the ones who are far from home. Veronika L. in Boscobel, Wisconsin - Order # 377214, 369289, 344979 & 23 others! 2/24/13 Just wanted to tell you that I was again very satisfied how my order #376496 was taken care of, everything was great and arrived exactly in time. Thank you again. - Your very satisfied customer Danke und alles gute bis zum nächsten mal Michaela M. in Quincy, Michigan - Order # 376496 2/23/13 Hello. I got my candies today! Thank you for your excellent service! Jeanette M. in Buffalo, New York - Order # 376461 2/22/13 I like GermanDeli. They have great selection of products most of which keep me connected with my youth in Germany. Prices are very competitive (even if you could find them elsewhere)and shipping costs are very reasonable. The customer service and communication is world class. I'm sure glad that GermanDeli is there. Fred N. in Lodi, California - Order # 375300 2/22/13 Dear GermanDeli, I received my very first order today in a timely fashion. Wow, what a nice surprise it was to have opened the pristine box to find a beautiful "GermanDeli" placard and some unexpected treats! What a wonderful touch. I have ordered various items from a number of other online retailers and have never seen such attention to detail and such an effort put forth to make the customer happy. I will definitely be telling all my friends and family about GermanDeli.com and my great experience. Thank you so much for your obvious pride in what you do! Please feel free to post my comments on your website if you wish. Sincerely, Oliver D. in Fountain Valley, California - Order # 376555 2/21/13 I just wanted to THANK YOU, for your great service! I can't believe, how wonderful you do your packaging and punctual shipping. Gisela M. in Jacksonville, Florida - Order # 376562, 363376, 238521 & 13 others! 2/20/13 Thank you so very much. We received our order today all so professionally packed in good order & the ice packs were still frozen. Vielen Dank! We will enjoy. Bonnie S. in Port Aransas, Texas - Order # 376618 2/18/13 Thank you Melanie........Looking forward to my yummy treats!!! Every time I receive an order from you guys, I'm happy like a little kid to be able to just hold and look and of course eat some of my favorite German memories. Vielen Dank. Eva L. in Pompano Beach, Florida - Order # 376325 2/16/13 Thank you so much for shipping my order with the great care that you did. Everything made it in great shape. It is really special to me to still see a company that cares about their customers and their own reputation. Thanks again and I can't wait for my next purchase with you fine folks. Aaron B. in Puyallup, Washington - Order # 375716 2/14/13 Thank you so much - (I) appreciate the lower shipping cost and excellent communication. :) Looking forward to receiving my order. Best, Sherry L. in New York, New York - Order # 375947 2/13/13 Keep up the good work. We enjoy the bread so very much. Magdalena & Ray T. in Glenwood, Arkansas - Order # 375936 2/11/13 Unmatched Quality Provider!!! Every facet of this Merchant's performance is well done, genuinely exceptional!!! This is a consistent pattern for + 3 years!!! Harald B. in Inman, South Carolina - Order # 373607 2/10/13 Love the food and the way the orders are handled. We are able to enjoy excellent German food again without going to a German restaurant. Raymond L. in West Point, Nebraska - Order # 373557 2/07/13 Dear Amy - I just made this order yesterday morning and have already received it! Thank you soooo very much! Everything was packed so impressively! We are so excited to enjoy some yummy German food that we haven't had in years!! Thank you again to all of you at GermanDeli! Suzanne M. in San Antonio, Texas - Order # 374845 2/06/13 GermanDeli has done it again! I just received my order of six boxes of De Ruijter Dark Chocolate Sprinkles (ordered 2-5-2013). Superb packaging with ice bags in a styrofoam box, excellent response to my order with rapid delivery! I cannot say enough good things about GermanDeli! Thank you Lori for packing with pride! Sandra H. in Pineville, Louisiana - Order # 374701 2/04/13 Hello Ms. Bowyer, I realize this email is probably from an automated system BUT, THANK YOU for providing this service to your customers; I just placed a quick order and hope that this time I won’t lose out on those little childhood memories from home J You have a wonderful business, great staff and from my experience you care about your customers! Thanks so much for bringing our home back to us, piece by piece - from time to time J With warmest regards and a grateful heart, Elfi S. in Middleville, Michigan - Order # 374539, 356326, 321604 & 17 others! 2/02/13 Thank you for the fast service. Gisela H. in Midland, Texas - Order # 374075, CP217742, 283370 & 3 others! 2/01/13 Thank you for all the updates, I would like to say how impressed I am with the speed of your service, this is my first time ordering from you and I must say it won't be the last. Thank you. I seriously am impressed ! Krasimir T. in Iowa City, Iowa - Order # 374152 1/31/13 What a thoughtful note. Great management! Barbara B. in Los Angeles, California - Order # 374005 1/30/13 Super fast order processing and shipping. Excellent packaging. Great communication. Erika R. in San Antonio, Texas - Order # 371814 1/29/13 Thank you so much for the care and attention you put in my recent order! Wonderful job! I appreciate how nice it was and thank you! Diana W. in Valparaiso, Indiana - Order # 372175 1/27/13 GermanDeli.com has to be the very best company I have ever dealt with online. We were so impressed with the quality, speed, and delivery of our orders that we actually drove all the way to Texas from Georgia to visit the store in person! The shipping is high, however, I have never had a problem with my orders. They have always arrived exactly as expected in the most professional manner possible. They definitely go the extra mile for their customers! Anne B. in Waycross, Georgia - Order # 371316 1/26/13 Dear Amy! If something is wrong I will definitely complain but I have made it a habit to commend people when something is done well. I just wanted to say that you have a new customer that's here to stay and I will let all my German friends know how happy I am with your service. I was delighted to see with how much care and love went into packing your packages. And I appreciate the little gummibear extras too. Thank you very much for making shopping online a pleasant experience. Yours sincerely, Peggy M. in Caldwell, Idaho - Order # 372777 1/25/13 The shipment has arrived! Thank you for the wonderful packaging and little goodies! A very happy customer, Friderun S. in Peoria, Arizona - Order # 372969 1/24/13 I love GermanDeli.com. They have all the things I miss from my childhood (lived there as an Army brat from the age of 2 to 10) without costing me an arm and a leg. They ship quickly and package everything so nicely. I cannot say enough good things about GermanDeli.com! Donna E. in Draper, Utah - Order # 370895 1/24/13 Dear Amy, Nicole, David, Stacy, Lori, Inga, Gina, Jim and the rest of the team, I just received my package. I was so impressed by the constant emails and information that I received from you guys. I have never dealt with any US company with this kind of service. It reminded me of the service I used to get in Munich from the local neighborhood stores. The merchandise arrived as promised and was packed in the most fantastic way. This was my 1st order with your company. Expect to see my name in your shipping department again soon. The chocolate and gold bears was a very nice touch as well. My grandchildren will enjoy them. Thank you for such a great shopping experience. Best regards, Nat S. in Silver Spring, Maryland - Order # 371919 1/23/13 Hello GermanDeli Staff, I wanted to take the time to thank you for the processing of my very first order. I am completely impressed with your customer service and product – from the time I placed the order through the enjoyment of opening my package and taking my first bite !! I was hesitant to order food online but my craving for Stollen overpowered me and I decided to try GermanDeli. I am so glad I did. You have to be the most informative company that I have ever done business with and your quality of service is going to be a hard one to beat. You are efficient, professional and pleasant and I am more than satisfied with this experience. I also sense that if there had been a problem with my order that getting it resolved would not have been an issue. I wish more companies could provide this level of service – and reassurance. I left a message last Friday after opening my package and finding the added surprises of gummy bears and a chocolate heart. Everything was very well wrapped and the decorative cardboard insert along with the name of the staff that did the packaging was a very classy and professional touch. My phone message probably sounded like a nut-case but I was just so excited and happy !!! I am thoroughly enjoying the Stollen and cookies. Thank you for such an exceptional experience; I look forward to future orders with you. My compliments to all of you. Danke, Laura J. in Sacramento, California - Order # 370855 1/22/13 Thank you for your care and concern for the status of your products and your customers. I can't think of any other company that I do Internet business with that goes to the extent GermanDeli does. I don't worry about your orders, but it's good to see the concern. Thanks for being one of the good guys. Rick and Heidi B. in Midland, Texas - Order # 372766 1/21/13 Thank you, Amy. I just LOVE getting my food from GermanDeli. I am always happy with all of the items. Thanks again. Ursula R. in Memphis, Tennessee - Order # 372077 1/20/13 I received from my daughter at Christmas time a big box which you sold as a gift package. I want to thank your company for such a great selection. Items I have not seen or tasted were in this gift box. It's the best present I have had for a long time. Thank you! Renate R. in Baxter, Tennessee - Order # 345061 & 317151 1/18/13 Thanks for another perfect order in December. You all are the greatest. Blaine T. in Kansas City, Missouri - Order # 364914 & 260529 1/17/13 GermanDeli continues to amaze (and please) me with their great German product selection, with an excellent and prompt order progress feedback, and the fastest and most efficient delivery system. Franz E. in Katy, Texas - Order # 369836 1/15/13 It is just really important that I say this to you and your entire team. This is the second time I have ordered and both times the service has been amazing. Probably the best service I have EVER received and I order A LOT of things over the internet due to where we live. Thank you so much. My Dad is full German (came over to the US when he was in his teens) and we always went to Germany to visit relatives up until about 25 years ago. One of the things we always got were the ABC cookies...but until I found this place (or my daughter did upon my stories of the cookies), I hadn't had them in 20 years. What a blessing to receive your first order of which we ate all bags in two days. I am quite sure you will keep getting orders from us continually and I am just so impressed with this business and how it treats people. Angelique C. in Klamath Falls, Oregon - Order # 371530 1/14/13 This company sets the standard in quality for every & any business! Honest descriptions of their products, above & beyond packaging, delivery & customer service! Every item was in its own ziploc bag & then wrapped in bubble wrap & taped securely - EVERY item! My order was placed after New Year's & arrived Jan 5th with updates being sent via email so I could track my order. Have NEVER done business with a company that has this level of integrity! They do business the way it should be done! Highly recommend this company! If you LOVE all things German as we do, look no further for a source! Last year, I placed an order right before Christmas (less than a week) & they still delivered it before Christmas! They estimate shipping costs & if it's less, you're charged the LOWER amount. Most companies give you the most expensive shipping rate & if it's lower, they pocket the difference! Do yourself a favor & support this company! I'd really hate to see them go out of business! Nancy T. in Lillian, Alabama - Order # 369394 1/12/13 I received my order a few days ago and could not wait to open it. Thank you so much for the wonderful packing and the Gummi Bears which put a big big smile on my face. Just ordered a few more things and can not wait for the package. I absolutely love GermanDeli and thank you Lori for the awesome packing. Simone K. in Royal Palm Beach, Florida - Order # 371132 & 369968 1/11/13 I don't have any questions, but I want to praise you and the entire staff for packaging and handling my orders so well! Everything is packed and protected and arrives perfectly. Thank you so much. Jane B. in Mill Creek, Washington - Order # 369906 1/10/13 Thank you so much for your excellent service and handling of the products. We are always happy with our packages coming from the GermanDeli. Ronald L. in Rocky Point, North Carolina - Order # 369188 1/09/13 Dear Nicole C! Thank you for your wonderful products and thank you for the consideration you give all your customers. If even a smidgen of the rest of the businesses did as GermanDeli does, the business world would be a much better place. We love the pinkel and have never found it cheaper, even with shipping charges, anywhere else. My son will come home from Nashville (92 miles from our house) if I say we have pinkel! Take care and all the best for the new year! Danke! Lorain P. in Hazel Green, Alabama - Order # 370657 1/08/13 Thank you again for your excellent service. Carmen P. in El Paso, Texas - Order # 370020 1/06/13 Received everything; great experience and everything was delicious. Thanks for your professionalism. Tybee S. in New York, New York - Order # 364688 1/05/13 Received the package this AM; everything was in perfect shape thanks to the extraordinary care given to each item in packaging. It is always very impressive to open a GermanDeli package! Every item is placed into its own ziploc bag, taped tightly, then wrapped in bubble wrap & taped securely again. The frozen items are packed separately in a styrofoam container with dry ice & always arrive still frozen! It is a huge pleasure to do business with a company that has such impeccable integrity! Most businesses would do well to copy yours! The gummi bears are always fought over but I got the chocolate heart! I was hoping that the package would arrive before Sunday but figured it couldn't possibly; I am always amazed at how fast you get packages processed & shipped! Thank you so much! We will continue to do business with you, hopefully for many, many years to come! Vielen Dank! Nancy T. in Lillian, Alabama - Order # 369394 1/03/13 I am so happy I found GermanDeli.com. I was impressed by the recipes they provide and the links to buy the products I need for them. My order was processed quickly and I felt like Amy was my personal shopper! I have shared the GermanDeli.com link with many people since I found it! Renee W. in Charlotte, North Carolina - Order # 367775 1/02/13 Hello GermanDeli! I placed an order on the 21st of December and my package arrived today the 2nd of January. As you know I am stationed in Afghanistan, I was excited when my Stollens arrived today. But what I seen when I opened the box was and will be something that I will never forget. The first thing I seen was the beautiful place card on top my order. I was overwhelmed with all the extra goodies that were inside the box. And then when I opened the greeting card it brought tears to my eyes. I would like to thank everyone there for signing the card. It means so much to me during this time of the year being away from family and friends. You now have a repeat customer! And I will spread the word of your good food, prompt service and professional staff you have there. Again, thank you Michael I. in Afghanistan - Order # 367935 1/01/13 I LOVE this store. I really like the way they keep me informed as my order completes the process. Thank you GermanDeli. I'll be back soon. Kevin U. in San Diego, California - Order # 363898 12/31/12 Hi there! Just to let you know the box arrived today. Thanks for the usual super service. I really thought it would take a lot longer because of the holidays, so thanks. Tonight for Abendessen we were able to dig in to all the great things ordered! Wishing you all the very best in the New Year! You’re a great bunch and we’re lucky to have you. I’m originally from Western Canada (province of Saskatchewan) and have lots of Deutsch people in the family. We visited Germany three times, enjoyed it thoroughly and adopted many products and recipes. Wilfrid G. in Victoriaville, Quebec - Order # 367476 12/31/12 Melanie, My delivery came, as usual, fast and in perfect order. I want to thank you and everybody who is always involved in my order for your outstanding service. I wish you all a very happy, healthy, and successful 2013! Helga W. in Floyds Knobs, Indiana - Order # 367293 12/30/12 My parents love the cakes and cookies. They enjoyed everything and say they will order from your company too. This was a wonderful surprise to give to my parents this Christmas. Corinna W. in Saint Albans, West Virginia - Order # 366831 12/30/12 My Oma shared wonderful memories of the goodies she used to eat in Germany. She was delighted and pleasantly pleased with the Christmas package she received. Thank you so much for having prices anyone can afford. Corinna W. in Saint Albans, West Virginia - Order # 366817 12/29/12 I received just now my order and words can not express how happy I am. Of course I have not tried anything yet, but the packaging and handling has been excellent, also time to get it. I am a first time customer and am very satisfied with service and will definitely be coming back for more. n Thank you, Happy New Year, Gudrun Di F. in Supply, North Carolina - Order # 367384 12/29/12 The web site is easily navigated. I was able to find the exact products I was looking for. My shipment was processed quickly and arrived in excellent condition. The product was well packed with ample amounts of bubble wrap. I would not hesitate to recommend the GermanDeli.com to anyone looking for Dutch or German products. I will be reordering soon! Debra A. in Rochester, Washington - Order # 365629 12/28/12 Awesome, Amy. Well managed! Just to let you know: you guys manage so well to send my packages to the right address and deal with that problem. Amazon never gets it! It just goes to show you how well you guys work there. Great quality of food that you send, great management. Happy New Year! Rosemarie P. in Fairbanks, Alaska - Order # 368858 12/27/12 I just wanted to compliment your team on prompt and amazingly thorough communication about my order!!! Thank you so very much!!! You will have my business for life!!! Melissa R. in Superior, Colorado - Order # 368582 12/27/12 Hi. I just wanted to let you know that I received my order today. I am very pleased with how you packed these fragile goods with great care. I will definitely order again. Frohes neues Jahr. Laura K. and family in Brookings, South Dakota - Order # 367601 12/26/12 Thanks so much for the updates. This company is such a pleasure to work with! Alexandra B. in Lytle, Texas - Order # 368355 12/24/12 Have received my package. Just want to say: very nicely packaged, very professional (little gifts were cute!), on time and in excellent condition. Many businesses in this country could learn from you about how to deliver food orders. We'll do business, again... Frohe Weihnachten und alles Gute zum Neues Jahr! Jayco S. in Indianapolis, Indiana - Order # 366888 12/21/12 Hello und Guten Morgen, we received our order, a lady named Amy packed it. We are always amazed how you pack and ship the goodies, it is the greatest! Thank you Amy, also for the little Gummibärchen packets and the ribbon in German colors. Love the style you do things. Now off I go to sample some of the goodies we ordered. Merry Christmas, dear dear Amy and thank you again, you made our day! Helen G. in Corpus Christi, Texas - Order # 366016 12/20/12 I recently ordered from your site. I'm very impressed with the level of service you give. My mom is from Germany and will enjoy the items I sent. Just wanted to let EVERYONE know what a great job you did. Thank you. George H. in Monroe, Michigan - Order # 366792 12/20/12 Dear GermanDeli, Thank you for your great service. The package arrived a few days ago! Now we can have our traditional German Christmas Eve Dinner! Loved coming to the store when we lived in Bedford will do so again this summer. All the Best and Merry Christmas and Happy New Year! Michael T. in Wichita, Kansas - Order # 363825 12/19/12 Thank you for the great customer service. My mom is from Germany and can't wait until she gets her gift. She will love it! Sabrina B. in Lamar, Arkansas - Order # 366317 12/15/12 Exceptional Service and Pricing at the GermanDeli. Pleasure to do business with this Enterprise. Salvatore R. in Eugene, Oregon - Order # 359456 12/12/12 The neatest, most secure and complete packaging and quality control imaginable. Frequently updated the shipment status and everything was excellent. Karl A. in Burke, Virginia - Order # 359263 12/10/12 We want to express our delight in how our order was handled. We placed an order for the first time and received our products in perfect condition. Your website was easy to navigate and we were able to order items for our traditional German Christmas Eve dinner. We will be ordering from you again. Thank you, Mike and Anita D. in Wichita, Kansas - Order # 361480 12/07/12 Hello everyone, I would like to take a short moment to thank your company and owners. The excitement in my family's voices as they let me know they received their package, was enjoyable to hear. They were so happy to have products from Germany. We live around Chicago and the German restaurants and delis are sadly becoming scarce. If one wants products--- its like a scavenger hunt trying to find them. I certainly can say that is not a problem any more. You are top notch in products, servicing and delivery. Such a wonderful shopping experience. I will be spreading the word about your fine company as much as possible. Best Regards, L. Niskanen in Libertyville, Illinois - Order # 359835 12/05/12 I just received my order and wanted to thank you for the quick processing, and care taken in preparing the order. I will definitely be recommending your company to friends and family, and am looking forward to coming to your store after Christmas! Barbara M. in Carrollton, Texas - Order # 359497 12/04/12 Awesome, thank you! Really looking forward to the chocolate calendars for my grandkids. And of course the other goodies we love!! Christmas without Stollen, is not Christmas. I was born and lived 15 years in parts of Germany and Austria, we love our traditions. NeySa Y. in Lincoln, California - Order # 359613 12/03/12 Thank you so much, Amy. As always, my family appreciates the wonderful German goodies you carry for the holidays. It lets me bring a piece of our heritage to everyone. Happy Holidays to everyone! Ho B. in Bothell, Washington - Order # 359657 12/02/12 Package arrived in perfect condition. Best customer service from start to finish. Thank You!!! Sieglinde D. in Wilmington, North Carolina - Order # 355926 11/30/12 Dear GermanDeli, I just wanted to say thank you very much for my recent order. The items purchased will be goodies in my daughter's stockings for Christmas. My mother is German, my father an Army soldier. We spent 3 tours in Germany when I was a child. My husband was also an Army soldier and we were able to take our daughters over to Germany to live also. So, while I can not give my girls the gift of Germany for Christmas, I can fill their stockings with German goodies!! Happy Holidays and so happy I found you on the web!! P.s. loved the German ribbon and gummies!!! Sonja F. in Aberdeen, Maryland - Order # 356772 11/28/12 I just wanted to say how impressed we were with the service for our first order. The order was prepared and shipped in record time. Then, we were delighted to see how well everything was packed. Obviously, your packing cues come from Europe and not America! Thanks for taking such care in sending the package. Nicole did an excellent job putting it all together. We appreciate how the bottles and chips were protected. And we never expected the cold packs to be included in our order. It was an unusually warm day when the box arrived, so that really helped. My wife loved the bonus gummy bears and I loved the Air Berlin chocolate. We loved it all and we know that is the quickest shipping and the best packing we'll receive on any online purchase this year. We hope to order again before Christmas. Thanks for such a great site. I'm glad we found it. Jim G. in Charlotte, North Carolina - Order # 361007 & 356724 11/27/12 Thanks David for the update. You folks are outstanding, I almost know from one minute to the next what the next step of any order will be. I wish other companies had this kind of customer service as you have. I guess I will call it “German Engineering”. Gunther C. in Orlando, Florida - Order # 356345 11/27/12 I am always pleased with GermanDeli.com's online ordering process. I also like the fact that they adjust the shipping cost if shipping is actually less in price than the original online order quoted for shipping. Extremely honest business that does an excellent job keeping the customer informed on order progress. Keep up the good job! I'm always thrilled when I do business with them!!!!!!! Stephanie P. in Fort Worth, Texas - Order # 354692 11/26/12 Dear Amy: My package arrived in excellent condition. I immediately opened it and made sauerbraten and potato dumplings for dinner. Both are very good. The chocolate kitty tongues are excellent also. Thank you for great customer service and product. Leslie K. in Roeland Park, Kansas - Order # 355414 11/26/12 I just want to say THANK YOU for a wonderful ordering experience…updated emails….and a wonderful product. My mother will be so excited on Christmas to have a taste of home. You are fantastic and will be highly recommended!!! Thanks again! Joanna M. in Macon, Georgia - Order # 356171 11/26/12 Having bought from GermanDeli several times now, I've always been impressed with their contacts immediately, following packaging, and then shipping- all this keeps you aware of where your order is and when it will arrive. Their items are priced very reasonably for the item itself and packaging. The items are high quality and tasty, no damage due to shipping. Any questions are answered within a reasonable time frame. Ray T. in Sumter, South Carolina - Order # 354458 11/25/12 Very thorough communication about order status, and as usual, the package arrived expertly packaged for safe delivery of my goods. Michael H. in Gray, Maine - Order # 354153 11/24/12 On the ball and great service all around. Good to see a business that cares and goes that extra distance from customer service to the little bag of gummy bears that comes with your order. Keep up the great work. Prost. Matthew S. in Casper, Wyoming - Order # 353848 11/23/12 A taste of my childhood! Christmas in particular brings back memories of Schnitzel, Lebkuchen and Advent Calendars. The volume and variety of product options is amazing, and the pricing can't be beat. GermanDeli has enabled me to share my memories with my husband and stepdaughter, and they are big fans! Thank you! Deanna M. in Andover, Massachusetts - Order # 353492 11/21/12 This is the best site for all my favorite German delicacies. From original German bratwurst and Fleischkäse to Thomys German mustard. The Brötchen is the tastiest; I can imagine myself sitting at a Bäckerei with a cup of coffee and a Brötchen sandwich. HIGHLY RECOMMEND this site! Rick M. in Las Vegas, Nevada - Order # 353038 11/20/12 Talk about German efficiency. Our German cello teacher recommended you. Now I know why. Thank you. Ted H. in Oklahoma City, Oklahoma - Order # 356208 11/17/12 Thank you for filling my order with such efficiency and care. All arrived in perfect condition. I am very impressed. Ursula B. in Plano, Texas - Order # 355014 11/17/12 Last weekend I ordered Brinker Mehrkornbrötchen, various chocolates (for gifts), and a Goulasch mix, and I was absolutely amazed with the customer service of your company! The e-mail communications were superior, so I knew exactly what was going on with my order. I have NEVER had another company treat me so well! The packaging was top notch with every item neatly organized and packed with care!!! My husband, of German heritage, was very impressed with the efficiency of your service and the quality of the products. This morning we had the Brinker Mehrkornbrötchen for breakfast, and they were excellent – even fresher than the rolls we had on vacation in Germany and Austria this past summer. I am definitely going to order more products in the future. The only problem I have is deciding what I will order. Thank you!!! Allen & Kathy B. in Golconda, Illinois - Order # 353671 11/16/12 This company has the best customer service!! If a company has above average customer service, I am willing to pay double the price! With GermanDeli.com, I don't have to pay double to get above average customer service!!! I have the best shopping experience when shopping GermanDeli.com. Definitely recommend to everyone!!! Derrick G. in Princeton, West Virginia - Order # 351831 11/16/12 They could not be any better. Uta M. in Angola, Indiana - Order # 351880 11/15/12 What fabulous service and packaging! The brandy beans arrived today (delicious) and were packed in a reusable cooler. It's very nice and probably the best internet service I've ever had! Thank you. Fran B. in San Clemente, California - Order # 353757 11/15/12 I just want to thank you for your great selection of German goodies, but most of all, for your great service! I have been sending my mom packages from your business for years, and she always lets me know how well everything is packed, plus of course, she LOVES the delicious food/coffee inside. She is a German war bride, and I found the perfect gifts for her from your company. Thanks so very much, Jeannie L. in Opelika, Alabama - Order # 354354 11/15/12 Danke, for the update as well as the savings. It is the little things that make it a successful business. Thank you. William J. in Clinton Township, Michigan - Order # 354910 11/14/12 Thank you Amy for the excellent customer service, as always! Eva F. in New York, New York - Order # 354328 11/14/12 My package arrived safely, in great condition, and filled with marvelous goodies. Thanks so much for your prompt, accurate service. Eileen H. in Arlington, Tennessee - Order # 352563 11/13/12 The confirmation of order, speed of delivery, quality of products, and incredible packaging is what I have experienced from GermanDeli over and over again. I order things online all the time. GermanDeli's customer service is exceptional. Sharon B. in Farmington Hills, Michigan - Order # 351210 11/13/12 I just wanted to write to tell you how much I enjoy shopping your site. Shopping with you all but transports me to beautiful Germany! The memories, browsing through your site brings back, is so very sweet. Coming home from a long days work to a box from GermanDeli is like opening a large present with many smaller ones inside. The packaging is impeccable and the little details put into that packaging is a great tribute to the German way. Keep up the good work and thank you so much for all you do!! Michelle S. in Frisco, Texas - Order # 352954, 305908, 200485 & 2 others! 11/13/12 You guys never cease to amaze me! The best customer support! David W. in Avon, Indiana - Order # 354246 11/13/12 By far the best experience with on-line shopping I ever had. Excellent from start to finish. This includes ease of ordering, timely updates on the progress of my order, update on the cost of shipping, fast delivery and an excellent job of packing the merchandise. Elke S. in Johns Creek, Georgia - Order # 351175 11/12/12 Was ein toller Service, warum habe ich nicht schon früher von dieser Webseite bestellt. Thanks you so very much for the updates. Monika L. in Margate, Florida - Order # 353761 11/09/12 Absolutely the most fantastic service ever, which by the way is nothing but the ‘usual service’ received from GermanDeli.com in the last 15 years. However who would expect this quality of service to be extended to troops in Afghanistan? In addition a wonderful card of appreciation and the free-bees! GermanDeli – thank you from all of us at Camp Leatherneck and Tombstone in Helmand Afghanistan! Ulrike K. in Afghanistan - Order # 350590, 324522, 322112 & 9 others! 11/08/12 Hi Stacie, I'm again amazed at your customer service! My last order arrived in perfect condition - thanks for all the care !!! Anka M. in Sparta, New Jersey - Order # 353081 11/07/12 Dear GermanDeli Team, vielen lieben Dank für Ihren ausgezeichneten Service! As a customer I have never felt that well taken care of! Thank you so much! Ellen D. in Washington, D.C. - Order # 352561 11/07/12 I had to send a note saying thank you. I haven't even received my order yet and I am pleasantly amazed at what a great job of communicating to me every step of the process your company has done. The customer service alone will create repeat business from me. In this era of automation and distancing from the consumer, I am happy to see there are still businesses doing it "the old fashioned way". I'm only in my thirties, but I was raised to appreciate and respect this way of doing business. I'm sure I will love the product as much as I love your customer service. Once again, thank you. Kelly K. in Vancouver, Washington - Order # 352392 11/06/12 Thanks for all the updates along the way, from receipt of my orders to when they are shipped. I am amused by them, but also well informed. Your company has the best packaging I have ever encountered in my years of Internet shopping, and GermanDeli.com and Zappos are the two best Internet stores - in that order. Gisela W. in Boca Raton, Florida - Order # 352094 11/06/12 I just got my package today, it was packed excellently, and still cold! I was very impressed, and I look forward to ordering again in the future. Thanks again. James M. in Wellington, Ohio - Order # 351309 11/05/12 Well, I am simply overwhelmed with the efficiency at the GermanDeli. From all the contacts and updates I have received, to the very easy way of ordering from your excellent web site, there is no way one could improve your system. Three cheers! I look forward to receiving the package. My thanks to all who helped me along the way. Tschüß, Karin W. in Mcveytown, Pennsylvania - Order # 351308 11/05/12 Hi, my products arrived on Friday. Very fast shipping. Thanks for your great service. You guys do a great job. Frank L. in Tucson, Arizona - Order # 351407 11/04/12 Thanks so much. You guys have the best products, and we always love the stuff we buy from you. David S. in Palmer, Nebraska - Order # 352176 11/04/12 Thank you again for your above and beyond customer service. I am very much looking forward to seeing my package arrive! Tesra W. in San Diego, California - Order # 351613 11/03/12 Thank you so much for the wonderful packaging...we received the box today. We will definitely order again very soon. Very impressed with the time and effort this took for all of you. Sincerely, Will & Victoria G. in McDonough, Georgia - Order # 351471 11/03/12 It is always a pleasure to order from GermanDeli.com. Their products are excellent, and the customer service is outstanding. I am kept up with my order at all times without being annoyed. There is a personal touch to the whole process that I appreciate very much. Elke A. in Anderson, South Carolina - Order # 349556 11/02/12 Dear GermanDeli Team, Thank you very much for your service. I am really impressed. Olga B. in Rochester, Minnesota - Order # 350752 & 187113 11/01/12 Package arrived today. Thank you! The product was packaged so beautifully and with great care. Your customer care is much appreciated. I have shared your web site with another German born lover of great foods and chocolate. Locating you on the internet I consider a blessing. Thank you. Georgian S. in Waukesha, Wisconsin - Order # 350892 10/30/12 Thank you for your all emails. I am looking forward to my package :) Your customer care is wonderful. Kazumi S. in Los Gatos, California - Order # 351096 10/30/12 Just a short note to let you know I really appreciate not only that you proactively sought to spare me shipping charges, but also the wonderful job GermanDeli.com packaged the product. The Styrofoam packaging would have kept the contents from freezing or melting for the duration of the ride on the delivery truck. I wanted to make sure the marzipan arrived in good shape and it did! (I wish the internet shop where I get my European (English) Kit Kat bars from would do the same.) Peter A. in Lake Forest, Illinois - Order # 350506 10/30/12 Dear Amy, My package has arrived. I must say, you do take pride in your shipping, it was packaged all so beautifully! I’m so appreciative of the extra treats too! Thank you so much for your kind and prompt service! Danke!!! Rosa G. in Wilmar, Minnesota - Order # 349950 10/29/12 I have used this merchant for many years now and have never encountert any problems. I can highly recommend them. Klare S. in Las Vegas, New Mexico - Order # 348546, 348546, 346906 & 38 others! 10/29/12 I want to say thank you to your team, I called about a product I was looking for that was 6-years old and was given the product number of a dressing mix to try. I ordered this same product and it was the correct one. The continual email updates on the delivery status was amazing, I will refer your company to others. Diana H. in Ocala, Florida - Order # 350253 10/28/12 I ordered on Friday AM. The order arrived Saturday about noon. You just can't do better than that. Thanks. James T. in Benton, Arkansas - Order # 350403 10/27/12 Clearly GermanDeli staff take pride in pleasing customers. I am VERY impressed with your service. It was prompt, courteous and efficient. My order came quickly and my final total was reduced to accurately reflect actual shipping costs. Then the order came and included bonus goodies! WOW. You folks are awesome. Thank you. Linda P. in Lacombe, Alberta, Canada - Order # 348508 10/27/12 We just want to Thank You for your excellent service. Everything was packed to perfection by Lori and it arrived in perfect condition. Thank you again! Chris B. and Family in Klamath Falls, Oregon - Order # 349651 10/27/12 Dear Friends, just a note to thank you. My daughter was delighted with her refills (12 boxes of Weinbrandohnen) and my husband and I will enjoy all our goodies for quite some time. Thank you for your prompt shipment. My husband loves the little chocolate heart you included and our grandson will enjoy the gummy bears. Again thank you for your great service. You are spoiling us with your perfect service and now we complain when we do not get that kind of service at other Internet sources. Have a good weekend, Ursula H. in Lawrence, Kansas - Order # 349285 10/25/12 Thank you very much for the amazing care you give my orders. I appreciate your wonderful customer service! Annette M. in Louisburg, North Carolina - Order # 347835 10/25/12 Thank you so very much for all the updates. It's a pleasure, ordering from you. Vielen Dank für den super-Service sowie alle emails. Mit freundlichen Grüßen nach Texas Anka M. in Sparta, New Jersey - Order # 350243 10/24/12 Ich wollte mich nur herzlich bei Euch allen bedanken. Habe heute mein Paket erhalten und wie immer, so schön verpackt und gut angekommen. Ist eine Freude immer von Euch zu bestellen. Danke schön. Sabine P. in Wilmer, Alabama - Order # 349523, 334762, 324889 & 2 others! 10/24/12 I received my package yesterday and it was so carefully and nicely packed that although I ordered it myself felt that I got a gift. Thank you so much and have a wonderful day, Sabine H. in Newark, New Jersey - Order # 348885 10/23/12 David, Thank you so very much for keeping me informed about my order of Advent calendars. I can certainly wait until it is cooler for them to be shipped safely- my Sunday School children would be disappointed in melted chocolate! Thank you for being so conscious of your customers needs. This personal attention is why we continue to shop at GermanDeli. You are part of a superb company!!! With thanks, Linda H. in Niceville, Florida - Order # 349983 10/21/12 Thank you so much! I have heard and read GermanDeli has great customer service, obviously that is true! Again, thank you so much! Debra C. in Holts Summit, Missouri - Order # 349436 10/20/12 Dear Amy and the GermanDeli Team, We received the shipment with all the goodies yesterday (Dallmayr coffee for my husband), including the surprising HARIBO yummy gummy bears, which we love! We wanted to thank you and the GermanDeli Team for all the e-mails about billing and tracking the shipment, your efficient, expeditious, and super customer-friendly service! We look forward to ordering from you in the future! Sincerely, Zeljka & Niall B. in Alexandria, Virginia - Order # 348490 10/20/12 Thank you ! The 3 boxes arrived this morning. Everything is perfect. Special thanks to Celeste for the great job packing! Bob W. in Evans, Georgia - Order # 349050 10/18/12 I would like to thank you for the fast, wonderful, package of the foods I so missed. It arrived today and love the touch of chocolate and Gummi Bears. So wonderfully packaged with care. I will be ordering again. Thank you. Cathy C. in Attleboro, Massachusetts - Order # 348016 10/18/12 Dear Stacie! You guys absolutely rock – I love shopping with you. Helle J. in Carlsbad, California - Order # 349037 10/18/12 Amy, I just received my order this morning and all the meats were still frozen thanks to your superior packing. Just wanted you to know that I am very pleased with your products and service. Vincent N. in Brockton, Massachusetts - Order # 348414 10/18/12 Thank you! My order arrived so very quickly and in perfect condition. ALWAYS a pleasure ordering from GermanDeli. Five stars! Janette M. in St. Robert, Missouri - Order # 348144, 298165, 241925 & 2 others! 10/17/12 Thanks so much! I appreciate your wonderful products not to mention great customer relations! Cathy M. in Wetumpka, Alabama - Order # 348752 10/17/12 Vielen Dank! I look forward to my package. You have been extremely thoughtful in your many up-dates. I will definitely recommend you to my friends! Monika R. in Riverside, Rhode Island - Order # 348616 10/16/12 I love buying from you, I have never had a purchase from GermanDeli that was not worth every penny, and your customer service is always fantastic. Packing is the best I have had from any other company. Thank You, Robert H. in Bertram, Texas - Order # 348811 10/12/12 Our order arrived this morning. Everything was as ordered and in good condition. Good job. :) John P. in Troy, New York - Order # 347508 10/10/12 Good Morning! We wish to let you know our order was received yesterday at noon and it came in perfect condition. We thank you for keeping us informed of the status. It was a delightful experience to review your website looking at so many familiar products and some very delicious food items. We will definitely remain a loyal customer and we will definitely recommend your business to our friends and neighbors. Thanks again. Debbie C. in Houston, Texas - Order # 347181 10/10/12 Received the order in great shape. Thanks for the speedy delivery! Robert F. in San Antonio, Texas - Order # 346747 10/09/12 Wow. You guys have the upmost #1 customer care ever. Thank you so much. Have a fantastic day. Stephanie H. in Lakewood, California - Order # 347532 10/08/12 Just want to say, you guys do a great job in communication! So Thanks! Janice A. in Falmouth, Maine - Order # 347357, 315405, 268333 & 7 others! 10/07/12 After numerous orders, I am placing yet another. Your team is, by far, the most cordial, and professional of any online service I have ever shopped with. I LOVE the personal touch, the amazing communication, and the super FAST shipping. Everything is always still frozen and comes at the perfect moment. I hope to have many happy years shopping with your Deli! My sincere thanks, Beth K. in Alamosa, Colorado - Order # 346186, 343242 & 340030 10/03/12 GermanDeli team, Thanks very much for my recent order. I am a new customer after learning about your shop from a friend, and I will certainly be coming back! The packaging was great and delivery was speedy. My overall first experience with GermanDeli was nothing short of amazing! Please convey my appreciation to your team and staff. I look forward to my next order. Ryan W. in Spring Hill, Florida - Order # 345994 10/02/12 Hi there! Thank you so much for all of your updates! I really appreciate it. :) Tracy G. in Flower Mound, Texas - Order # 346251 10/01/12 Always so happy to see my German Deli box waiting for me when I order. Thanks for the update on shipping always nice to track my order. And the little pack of Gummi Bears are always a special treat! Tracy C. in Grand Forks, North Dakota - Order # 344837 9/29/12 Thank you for your continued customer care excellence! Everything arrived in order, as usual. Ellen C. in Longview, Texas - Order # 345831 9/29/12 I enjoy shopping with GermanDeli, it's always a pleasant experience. I've been a loyal customer for more than 3 years. Other than some of the prices being high on a few items and some of my favorites not being available, I'm happy with what I find on the site, which is usually not an easy find in the US. I understand that the Euro is nearly twice the dollar which explains the prices at GD. Overall, I would recommend this merchant to others. Josie W. in O'Fallon, Illinois - Order # 344619, 326253, 292920 & 8 others! 9/27/12 Thank you for the update. I have been ordering from GermanDeli for some time and I want to thank you for your wonderful customer service. I love German coffee and I am so glad to have found you, your prices are very competitive and your service is is outstanding. Please pass my appreciation and thanks to your team. It is a pleasure to deal with a company that treats their customers so well. Again thank your from a very satisfied customer. Christa W. in Tampa, Florida - Order # 345826, 341219, 341217 & 2 others! 9/27/12 Hello. Many thanks to you and your staff. Everything in the box arived in excellent condition, as it always does. Thanks again to all the teams for their hard work in making it possible to enjoy all these nice items. Ilse K. in Harker Heights, Texas - Order # 345490, 344386, 336358 & 17 others! 9/26/12 Thank you for your honesty in shipping. I can’t wait for the finest chocolate in the World to arrive!!!!! Linda D. in Biscayne, Florida - Order # 345723 9/26/12 Hi GermanDeli, I am so glad I found you! You have a great selection of German products, the shipping is fast and the products are packaged so well. I also appreciate the e-mail updates regarding the status of my order and always look forward to the package arriving. Thus far I have had a great experience with every order. Keep up the great work! I will highly recommend GermanDeli to my friends and family. Rita V. in Concord, California - Order # 345572 & 343562 9/25/12 Hi Amy, I just want to sent a short note to the entire Staff @ the GermanDeli how awesome you are. It takes a real team to provide all the service that you all are giving to your customers. I can not wait to receive my order of German goodies! :) It is just like Christmas to unwrap the box, I love it.! Again thank you for doing an outstanding Job! Mechthild Q. in Fayetteville, North Carolina - Order # 345517, 323391, 316592 & 10 others! 9/24/12 I made a mistake in ordering but when i got the notification that the order was being processed, I replied to customer service and they fixed the problem and got back to me in less than 5 minutes! Great service. Shipping price seems a little high, BUT their selection is great -- I didn't see anybody else that offered their selection of Hungarian food and spices for their prices. I'll use them again. Richard P. in Annandale, Virginia - Order # 344075 9/24/12 Thank you again for the excellent communication! Mark W. in Newnan, Georgia - Order # 345206 9/23/12 First rate service! You can always count on your order being delivered on time and undamaged. The GermanDeli has outstanding customer service and quality products. Thanks GermanDeli for bringing authentic German food products to the US and with them, great memories! Peg L. in Williamsport, Pennsylvania - Order # 343987 9/18/12 I have ordered merchandise from the German Deli for many years now and have NEVER been disappointed. Klare S. in Las Vegas, New Mexico - Order # 343557, 341333, 337877 & 35 more! 9/18/12 Thanks guys for all what you are doing .. I like the way that you are dealing with the customers and caring about everything.. This was my first experience and I will come back for sure .. The order and the shipping was better that what I expected :) .. Thank you :) Hiba G. in Phoenix, Arizona - Order # 344031 9/17/12 Always consistent with each and every order. They are the 5 star example of how to do it right each and every time. Never, ever less than perfect. Staff is wonderful and they pack each package with care and love! Steve K. in Tucson, Arizona - Order # 343218 9/17/12 Thank you for the wonderful service! Shih-Ming Lee in Miami, Florida - Order # 344293 9/16/12 Hi Amy, My coffee arrived safely.....and quickly! I only like the German coffee, because it's not as strong and bitter as the American coffees are. We had a German exchange student one year and his parents sent coffee from Germany for Xmas and that's how I got started on it. I'm glad to know you'll be there when I need more! Elaine K. in Bothell, Washington - Order # 344204 9/15/12 Hello Amy, received my order on time and so carefully packed, I am very impressed. Everything was in good shape and of course delicious. I am so glad I found your website, when the weather gets colder I will definitely order some sausages! Anette P. in Modesto, California - Order # 343731 9/14/12 Have ordered many times & have never been disapointed. I only wish they would open a store in my area!! HINT HINT Chicago loves German Food !!!! Sylvia R. in Riverside, Illinois - Order # 343029, 337228, 325507 & 25 others! 9/13/12 GermanDeli has outstanding customer service the likes of which I've never experienced. The product I ordered came well-packaged in a timely manner. This company would serve as a great example for every other company I've ever ordered from. THANK YOU, GERMANDELI!! You are doing a great job. Jeremiah W. in Colorado Springs, Colorado - Order # 342598 9/13/12 Hallo, meine Bestellungen sind gut angekommen. Herrliche Wurstspezialitäten und ein ausgezeichneter Kundendienst! Vielen Dank, Bernhard S. in Alexandria, Virginia - Order # 343717 9/13/12 Wunderbar! I received my order.....glad I found this site. Good products... good shipping...A+. You now have a new and definite repeat customer. Neil J. in Grovetown, Georgia - Order # 344053 9/13/12 Hi GermanDeli, Just received my parcel.....perfect as always. Thanks again for the fast service. Werner L. in Las Cruces, New Mexico - Order # 343947 9/12/12 Amy, Thank you so much! You guys rock!!!!!! Paola A. in Manassas, Virginia - Order # 343963 9/12/12 Thank you so much for all the updates! Your company is very efficient and consistent. Keep it up! Waine R. in Daly City, California - Order # 344249 9/11/12 Thank you for the absolutely perfect customer service. You really should teach other merchants about it. I am not only very pleased with everything, but most impressed!! I am so glad I found you! Lucy C. in Houston, Texas - Order # 344010 9/10/12 I'm very impressed with your great service. So happy, I can get my German products here in the States. Everything tasted great and it got here in perfect condition. You made my Oktoberfest, which I'll have at our house here in Florida. I'm glad, that I can serve our American friends authentic German food ! Vielen Dank und liebe Grüße Rand V. in Tampa, Florida - Order # 342941, 341935 & 337685 9/10/12 Very happy with with all their stuff and will use them again and again!! Scott S. in Turnersville, New Jersey - Order # 340646 9/09/12 Hi, I am very happy with your service and packing. Everything is perfect.. Thank you very much. Wai K. in Flushing, New York - Order # 343415 9/07/12 GERMANDELI: Thank You. My order of Seafood goodies arrived here on time as promised. The unpacking was a total surprise; The first view showed a touch of CLASS and the package was not only surprisingly decorative but each individual product was double wrapped and insulated. And then there were the little extra sweets…….THANKS TEAM 6! I will certainly order from you again in the future. Wirklich ein Meisterwerk von Verpackung. Peter A. in Truth Or Consequences, New Mexico - Order # 343128 9/06/12 I received the order. Thank you for the incredible service. You folks are the best. Sam R. in Cabot, Arkansas - Order # 343599 9/06/12 Hab mein Paket heute bekommen. Echt Super. Danke euch ganz herzlich für the great Customer service. Sema I. in Navarre, Florida - Order # 342953 9/06/12 Hello to everyone at the GermanDeli, I want you to know that I am very fond of you all working to make my order possible you are one of a kind people. I am proud to be one of your customers that is always pleased with the merchandise and the customer service I receive. " Y O U   R O C K " Sincerely, Mechthild Q. in Fayetteville, North Carolina - Order # 343571 9/05/12 All products ordered from GermanDeli.com have been superb. They are items I cannot obtain locally. I am very pleased with the prompt delivery and courtesy emails thanking me for the purchase and keeping me informed about the delivery. Keep up the good work! Jerry B. in Cookeville, Tennessee - Order # 342111 9/04/12 Just to say....Thanks again for all the great foods & etc., wonderful customer service, and careful packing!! Also appreciated the coupon! Craig N. in Portland, Oregon - Order # 343083 9/03/12 Just wanted to let you know how impressed I was with the professional service extended to me on my recent order. Having been stationed in Germany for 3 years during my active duty Air Force days as well as many return trips, there's so much I had missed. I am so glad to have found your site and am very impressed with both the selection and service; both are superlative! The care that you put into the orders is certainly beyond what one might expect and I will more certainly order again in the near future. Thanks for a wonderful on-line shopping experience! Tschüß! Michael M. in Cordova, Tennessee - Order # 342522 9/03/12 Most helpful and the only place I get my German candies and wursts. Pateicia S. in Metairie, Louisiana - Order # 341922 9/02/12 GermanDeli has the best Customer Service. Gertrud S. in Sonora, Kentucky - Order # 341612 8/31/12 This was the best online shopping experience ever! Thank you for the care you take with packing all the goodies!! Yvonne G. in Indianapolis, Indiana - Order # 338434 8/29/12 This is my second order – how do you do it? It arrived so fast – amazing! I’m not going into details about the superb quality – others did that before me J!!! But the speed: just 3 days between the order and the delivery – without any special charges! Gisela G. in Huntsville, Alabama - Order # 342493 8/28/12 Outstanding service and quality, as always. John C. in Cincinnati, Ohio - Order # 341393 8/27/12 Once again, you are all amazing!! I am so thankful to have the opportunity to order from you! Each and every one of you have been outstanding!! Thank you. Shanda G. in Santa Rosa, California - Order # 342234, 340618 & 175672 8/27/12 Thanks for doing such a great job! Maria V. in Houston, Texas - Order # 342546 8/24/12 Thank you again for a most wonderful package. Always a pleasure to open it up. And so many good things. Thanks for being there, Sibylle T. in Hobe Sound, Florida - Order # 341536 8/24/12 Everything arrived just perfectly! Thanks again and I promise I'll be back soon. Leigh Ann H. in Savannah, Georgia - Order # 342117 8/23/12 I just wanted to let you know that this particular shipment arrived at its designation in Fayetteville, NC on schedule (23 Aug.). The Handkäse was in excellent condition, thanks to the special efforts and care given by GermanDeli personnel. Thank you again for making a couple of Germans very happy! Anni S. in Fayetteville, North Carolina - Order # 341552 8/23/12 Dear Amy and staff, My order arrived a day early and all was perfect. Thank you for the fine service. Mit herzliche Grüße und Danke, John C. in Chicago, Illinois - Order # 341813 8/23/12 Dear GermanDeli Team, I’d like to thank you for the outstanding customer service you provide! No other business comes even remotely close. I appreciate the updates but most of all you give your customers the feeling that you care and that is precisely what keeps me coming back. I could purchase many of the products that I order from you at the local commissary but I prefer your business. You actually read and follow the special requests that I have, i.e., shipping dates, etc. I recently ordered some goodies for my son in FL, he and his family were overjoyed when the box arrived. My adult children are commenting on how well packaged all the products are and love the special touch of the Gummibärchen that you include. I live within a short driving distance from your store but ordering from the comfort of my home is so much easier. Although I must say that shopping your store is a super pleasant experience as well. The staff is so friendly and pleasant, there are always goodies to sample, the store is extremely clean and well laid out and there is even the occasional conversation with a fellow German. The email notifications you provide make it easy to know the arrival date of the order – I simply forward it to my kids and they can keep an eye out for it. I’ve been a customer for several years and have never had one complaint. In this high- tech world of ours it’s really nice to get the personal touch for a change. Thank you, GermanDeli. Sandra H. in Universal City, Texas - Order # 342264, 340667, 338891 & 43 others! 8/23/12 A little note to let you know, I have received the Leberkäse, today, 8/23/12 in excellent condition. It has been packed with thorough German workmannship. It was in very good cool condition. Of course, I had to try it out right away, and after heating it in the microwave for 15 seconds, I was not disappointed, it tasted delicious! It reminded me of the Leberkäse I bought two years ago during our vacation in Austria. Tell Stiglmeier, he did a very good job! Recht freundliche Grüsse, Ernst H. in Beaver, Pennsylvania - Order # 341654 8/23/12 You guys have killer service.....Vielen Dank auch! Christina F. in Cocoa Beach, Florida - Order # 342115 8/22/12 Food arrived today in great frozen condition..... Awesome Job as always!! Paul D. in Bossier City, Louisiana - Order # 341969 8/21/12 Dear Amy Lakin, Fulfillment Director, and Dear Inga, Gina, Jim and your GermanDeli Team, Thank you for the prompt attention you have given to my order. I have complimented your dedication to your clients before and, I will say it again. It is, as always, a pleasure to order at the GermanDeli. I am very much looking forward when your fall items like Weinbrand Bohnen, Lebkuchen and Stollen come to Texas! Again I thank you and, I wish you a very happy Labor Day weekend. Sincerely, Ursula H. in Lawrence, Kansas - Order # 341720, 320443, 307232 & 8 others! 8/21/12 Thank you so much! Your Customer Service is exemplary!! Bertie R. in Salinas, California - Order # 341983 8/20/12 This is an amazing store! Not only do they offer a great selection of items, but they also have an amazing, knowledgeable staff. I have ordered several times online and had the opportunity (while visiting family) to shop in store. Each time has been a pleasant, stress-free transaction and reinforced my opinion of them! Once you have placed your order, they are on top of updates, you know they received it, you know when they ship it and if UPS charges them less than they charged you to ship it... they refund it! These people are honest to goodness great people!! I will continue to shop here over and over again! Shanda C. in Santa Rosa, California - Order # 340618 8/20/12 Dear Melanie, Just wanted to let you all know how thankful my Familie is for you all being here. It is so nice to get a little bit of Germany into our home. Dankeschön, Petra and Kids in Buna, Texas - Order # 341875, 336894, 336114 & 9 others! 8/19/12 Thank you for your outstanding services. I have ordered from you before but ordered the suelzkotlett directly from Stiglmeyer as you were out. Your services, attention, shipping methods and shipping materials far exceed Stiglmeyer and others. I will always order from you. Marlene J. in Dana Point, California - Order # 341404 8/18/12 Thank you. It is your customer service that keeps me coming back. My intent is to support local businesses such as yours - as opposed to going to Amazon.com. Sandy K. in Roanoke, Texas - Order # 341735 8/18/12 My order of Tchibo Decaf (6 packages) arrived today, as scheduled. Each package was vacuum sealed. The box was well insulated. I greatly appreciate your honesty in adjusting the delivery charges. It was a real pleasure dealing with your company. If the opportuniy arises, you will clearly be my first choice!! Thanks again. Sam J. in Farmington Hills, Michigan - Order # 341414 8/18/12 To Whom It May Concern; Where do I start? I have just received my order and I want to express a few things about your products and the way they were handled. First off, I have to say is that your website is very well run and easy to navigate and it also looks really nice and very easy to place an order. Second my order was packed so well that nothing was damaged, the best packing job I have ever seen (Thank you Team 2)!! You offer some really great products at affordable prices, which we really appreciate. I just wanted to take the time to let you all know what a great job you are doing! I am sure the motherland would be proud. Again thank you and keep up the great job. You will always have my business. Paul H. in Menlo Park, California - Order # 341431 8/18/12 The delivery date of 12. September is perfect. You guys are so great. GermanDeli has the greatest customer service. Recht vielen Dank :-)) Mandy S. in Sonora, Kentucky - Order # 341612 8/17/12 Good evening. First let me say this is not a complaint in any way. I was so impressed with your service and packaging, I had to let you know. Never have I received a package with so much care. My package was done by Team 2. After I had ordered them, I started to worry about the shipping. But then I thought I would give it a try. To my surprise, what a wonderful job Team 2 did. Everything was bubble wrapped and each jar was in its own zip lock bag, taped and placed in an insulated cooler box. Wonderful Job.. Thank You so Much. I will definitely be back to order more German items, now that I found you. Linda S. in Calvin, North Dakota - Order # 341139 8/17/12 Dear GermanDeli, I'm very pleased with the service that the GermanDeli Staff has provided for me. The product I ordered got to the destination on the day that it was promised and most important it was packed very well and was still cold upon arrival. My father in law also mentioned the two small packages of gummi bears that was in the box; how sweet. Thanks again!!! Thanks also to Stacy for her recommendations. Very Respectfully, Anita L. in El Paso, Texas - Order # 340853 8/16/12 My package arrived packed impeccably, as usual, by Team 5. Thank you so much for your prompt service and courteous communications. I shall avail myself of your wonderful items again at Christmas! Lynn W. in Wading River, New York - Order # 340903, 305671, 260200 & 8 others! 8/16/12 The order arrived today in wonderful condition. It was packaged so very well. This order with your company has been a satisfying experience...in fact, the best I have ever had when buying on the internet. Your company employees are kind, courteous, and truthful, and it's a pleasure to fnd people like you with whom to do business. I will order again soon. Penny W. in Snellville, Georgia - Order # 341322 8/15/12 Thank you so much! I enjoy shopping from GermanDeli. You seem to be the only place where I can find the things I am looking for. Larry P. in Richmond, Virginia - Order # 341465 8/14/12 Awesome products! Barbara S. in Orlando, Florida - Order # 339983 8/11/12 We love you guys, all good...few things thawed, we'll eat 'em. All else in the refrigerator. We love you guys! Got German guests coming on the 25th and we're taking them to the neighbors for a real Cowboy Roundup. How fun! Louisa A. in Ahwahnee, California - Order # 340400 8/09/12 Hiermit möchte ich mich bei ihnen,für ihren guten Service bedanken. Michael J. in New York, New York - Order # 340495 8/08/12 Amy, thank you for your notice about my "Rübenkraut" I can't tell you how glad I was to have found the "GermanDeli" and my Rübenkraut. It was a long road to find you, but with my German persistance, I got my answer. I am looking forward to my package, and the content will get me through the winter in Michigan. Everything should work out just fine. Thank you for your fast response. Vielen Dank, ich freue mich schon. Inge B. in Bloomfield Hills, Michigan - Order # 340777 8/07/12 Your service and professionalism is outstanding. It makes me proud to be a German even so I assume none of your employees are German, except for the store personnel. Every time I order from the store I am amazed all over again. I wish there were more companies with this kind of good business sense. Danke schön und mach's gut. Karin J. in Little Rock, Arkansas - Order # 340615 8/06/12 Thank you so much, it is nice to have a place to get the items we miss and enjoy. I makes my daughter very happy to be able to continue eating foods she was brought up on. You make the difference. Thanks so very much to you all. Wayne N. in Moore, Oklahoma - Order # 340564 8/06/12 Your way of shipping/packaging is GORGEOUS! Renate B. in Aurora, Colorado - Order # 340188 8/03/12 Hey Team 5 and GermanDeli.com, received your order today. All arrived in excellent condition, thanks for your good service. Look forward to enjoying all the good food delivered today! Thanks again. Marge E. in Lorida, Florida - Order # 339926 8/02/12 Wow! What a treat! Huge selection of German products and much less for shipping than others. You not only make great shopping affordable, you have the very best customer service I have had in many, many years. I will return often! Beth K. in Alamosa, Colorado - Order # 340030 8/02/12 I have ordered several times from GermanDeli, and as always the service is wonderful. Madeleine M. in Hickman, Nebraska - Order # 338692 8/01/12 Just wanted to say 'Thanks!" for the excellent job you guys did getting my package together and shipped. Everything came intact and arrived in just a little over one day. Plus there were a couple of complimentary candies thrown in to boot. Awesome! John D. in Houston, Texas - Order # 339918 7/31/12 Thanks, Amy! Your customer service is outstanding! I cannot wait to get my order. My sister-in-law was born in (what was) East Germany and makes the drink each holiday season. Now she won't have to pack her "supplies" with her. ;). Please let me know when the bowls come in. I was hoping to get it all as a set, but beggars cannot be choosers. Again, impeccable customer service. Have a blessed day and thank you so much! Meredith M. in New Albany, Indiana - Order # 339720 7/30/12 You all have been very well versed with what you are doing and I am so glad I chose you to order these chocolates. I am sure the receiving end should feel the same way. I want to thank you from the bottom of my heart for this. And please send me recent newsletters, updates, whatever else you regularly have. New products, etc. I am more interested in Cookies and Chocolates. Thanks. Zinat B. in Brampton, Ontario - Order # 339716 7/30/12 As always, my order arrived in best condition. Still frozen in this kind of heat, you know it was packed by someone who knows how and cares. I just love GermanDeli. Vielen Dank ! Also, food is wonderful ! Maria H. in Pollok, Texas - Order # 338534 7/27/12 Dear GermanDeli, Just want to express my thanks (esp. to Team 1) for making my day yet again. My latest order (339068) arrived today as promised. And as with previous orders, the items arrived in perfect condition, including six bottles of Apfelschorle, each snugly encased in a ziploc bag and bubble wrap to prevent breakage and leaks in case of breakage. The meat products were packed in the usual styrofoam chest with cold packs. They had thawed, but then it's July and most of the country is in the middle of a brutal heat wave. No problem, they won't last long anyway! That said, the extra effort, care, and attention to detail (those zip loc bags are like someone sucked out all the air, almost like vacuum packed - amazing) is truly commendable. Bravo! Love the 'bonus gifts' too! (My only "complaint" is that it takes so long to unpack the items, lol) GermanDeli, you are the Mercedes-Benz of mail order. Keep up the good work! Aaron I. in Santa Ana, California - Order # 339068, 323943 & 308473 7/26/12 Hello Inga, Gina and Jim, A quick note, to let you know that my order did arrive yesterday morning July 25 2012 good and well and also, to again express my appreciation for your continued outstanding quality of service and products, including the professionalism in which you do your packaging, like a work of art. It always is a pleasure to deal with you. Best greetings Ilse T. in Winnipeg, Manitoba - Order # 338352, 319394, 319272 & 9 others! 7/25/12 To my new best friends at GermanDeli!!! I placed an order yesterday and found it at my front door this morning!! The best service I've ever received from ANY company. Thank you so much for all the e-mails keeping me informed on the progress of my order and for the quick delivery. Dawn W. in Austin, Texas - Order # 339386 7/25/12 Vielen Dank für die Nachricht. I like shopping from GermanDeli. It is always a treat when the goodies arrive. Kent G. in Kingwood, Texas - Order # 339453 7/24/12 You all should be proud of your company. What great team work. We have several German ladies working here an previous military and I have already given them your website and told them all the goodies I already tried out. Now it is up to them to make use. Have a great day Gertie F. in West Columbia, South Carolina - Order # 338920 7/23/12 Less than I expected to be charged…..YOU GUYS ROCK!!!! Can’t wait for my German goodies to arrive so I can make a traditional dinner for our guests! I have friends who are also German (or love to cook German, and I know they will love to hear about what great products and service you provide! I am going to pass your website on to all of them! THANKS again…. Susan L. in Virginia Beach, Virginia - Order # 339246 7/23/12 Thanks guys for getting right on my order. Soon as it gets here we can throw it in the freezer and hit the road for our last summer adventure. Sadly, won't be going anywhere near Texas =( I'm really enjoying your products, thanks for being there for all us Deutsche-kinder! Steven M. in San Diego, California - Order # 338859 7/22/12 Thank you so much for taking such care in packing the merchandise. I have ordered from you several times and will continue to be a loyal customer for all of my German orders. My German students love these goodies. :-) I appreciate the e-mails with the discount offers too! Denise M. in Rancho Cucamonga, California - Order # 339015 7/21/12 TO ONE AND ALL OF YOU A THANK YOU - the package arrived today (7/21) and as always in good condition. Vielen herzlichen Dank für die gute Verpackung - es ist einfach pfundig, dass ich meinen Dallmayr Coffee von Euch beziehen kann - er tut meinem Magen sehr sehr gut. Nochmals besten Dank und bis zum nächsten Mal. Liebe Grüße T. Anderson in West Hempstead, New York - Order # 338677 7/20/12 Just a quick note regarding my recent order. Everything I ordered arrived quickly and exceptionally packaged. Many times I search out sites that offer "free" shipping. I do not mind paying the shipping cost at GermanDeli, it is well worth it. This is not my first order with GermanDeli, nor will it be my last. Your selection is lovely, and continues to surprise me. In general, I have been exceptionally pleased with all my purchases. I have only been disappointed with two items that I received in various orders. I just wanted you to hear from a customer who appreciates the attention to detail you provide. Thank you. Heike J. in Allentown, Pennsylvania - Order # 338443 7/19/12 We received our shipment of goodies THIS MORNING!!!! WOW!! Only 2 days. Thank you for all your wonderful care of us and the food you sent. GermanDeli is the best place in America for authentic foods, service and friendliness. Thanks again and you will hear from us again soon. Dieter K. in Bandon, Oregon - Order # 338606 7/18/12 Thank you so much for the wonderful packing job you did!.. Everything was fine and arrived still cold! I really appreciate your extra effort in packing and tracking this package. And I'm so glad I just happened to find you online as I've been looking for a good German deli! So now when I go to Germany, I won't have to smuggle everything in my suitcase! Peggy M. in Independence, Missouri - Order # 338282 7/16/12 I am always so pleased with your fast shipment. Your packages are packed wonderful and I find so many items which remind me on Germany. Even though I've been here in the US since 30 years I still miss some of the food from my homeland. Thanks again. Elke L. in Ozawkie, Kansas - Order # 338499 7/16/12 GermanDeli always has the products I am looking for. Their selection is par excellance as is their shipping and service. If you like German food this is the place to find what you are looking for. I have been shopping GermanDeli for many years. Richard S. in Bethlehem, Pennsylvania - Order # 337156, 181974, 143283 & 1 more! 7/14/12 Just opened our order which was delivered in record time. It is always a pleasure to see our items packed with loving care. We make a yearly trip to Dallas just to visit your store and fill up the car and coolers. Your customer service, email updates, package care and especially the many items which remind us of home are just outstanding! Henny K. in San Antonio, Texas - Order # 339229 7/14/12 It is always such a pleasure to open your packages. And the goodies are even better. Thanks. Sibylle T. in Hobe Sound, Florida - Order # 337740, 334492, 333215 & 42 others! 7/14/12 GermanDeli.com is as good as it gets. Nobody has better communication. Period! NASA doesn't pack things as well as this company does. They are fast and efficient and their customer service is a world beater. There are just not enough good things to say. They have won me over as a loyal repeat customer. John C. in Scottsdale, Arizona - Order # 336953 7/13/12 I've just received my order and I'm extremely pleased. No damage - wrapped and packed with care - items arrived in perfect condition. Please keep up with that great service. It is motivating and inspiring at the same time. You made my day! Have a nice weekend. Phil C. in Delray Beach, Florida - Order # 337598 7/13/12 You are very honest, thank you very much. I certainly will tell all my friends to shop at Germandeli.com. Doris R. in Mapleton, Minnesota - Order # 338141 7/13/12 It's been a while since my last order - glad you're still around. I'm sure you still have the best service in the world! Patricia B. in Pinetop, Arizona - Order # 338124 7/13/12 I am so very happy about the selection, prices, fast shipping and friendly service... It's like Christmas for me when my package arrives. Gabriele B. in Holyoke, Massachusetts - Order # 336680 7/10/12 Wow thank you guys for the honesty and refund! I love your business!! I hope you guys stay around forever! Sincerely, Lisa D. in Hinesville, Georgia - Order # 337477 7/10/12 I'm very happy with the great service I receive it really could not be better! There is always a personal greeting and contact with every promptly filled order, real nice!! Thank you. Christel F. in Portland, Maine - Order # 336481 7/09/12 Our order arrived timely and in perfect condition. Thank you for the great service! We look forward to doing additional business with your company. Vielen Dank! Gisela L. in Eagan, Minnesota - Order # 337002 7/08/12 I like to thank and praise Team 3 for their kindness and courtesy in shipping my order of German soap bars. Thanks also for adding the little candies, just a nice gesture that nowadays seems to be quite rare… In appreciation, Massimo V. in New York, New York - Order # 336721 7/06/12 Can't wait! GermanDeli rocks! Renee F. in Camp Lejeune, North Carolina - Order # 337500 & 333045 7/06/12 Melanie, thanks for notifying me and taking the time to weigh the options sending my order. I have been ordering from you guys for years and years, and even ordered while I was down range in Afghanistan. Thanks again and I appreciate all the hard work you guys put into each order! John W. in Philadelphia, Pennsylvania - Order # 337409 7/03/12 Very satisfied with my GermanDeli.com. Super happy I found you. Thank you and keep them aisles stocked 'cause I'll be back. Gabriele B. in Holyoke, Massachusetts - Order # 335690 7/03/12 I received my order today and all of you did a great job as usual! I can't describe how nice it is to deal with a company that has such great customer service. Thank you again. Sigrid P. in League City, Texas - Order # 336937, 324706, 318693 & 1 other! 7/01/12 Once again...Thanks for the great products and outstanding customer service!! Craig N. in Portland, Oregon - Order # 336915 6/29/12 (I) just wanted to let you know how satisfied we are with the product. You guys just gained a new customer for sure. Thank you sooooooooo much and have a wonderful day!!!! Venessa in Kissimmee, Florida - Order # 336269 6/28/12 We received our package today. I compliment you on the packaging and prompt arrival of our order. We look forward to ordering more items in the future. Warm Regards, Thomas & Darya in Ypsilanti, Michigan - Order # 336179 6/28/12 To the team, This was my first order with GermanDeli. Thanks for your very quick response. Wurst und Schinken was still very cold, thanks to your great packaging job. Til my next order, Winfried P. in Hernando, Florida - Order # 336309 6/28/12 I received my order today. Wow. Fast service. Great products. Looking forward to having some great ice tea. Great job. Cher P. in Laurium, Michigan - Order # 336097 6/28/12 The BEST customer service! Fast shipping, love ordering from these guys. Millie A. in Columbus, Georgia - Order # 335495 6/26/12 You guys at GermanDeli are just fantastic, outstanding and fast, a PLEASURE TO ORDER FROM & DO BUSINESS WITH ! Keep up your excellent work. Auch wir sagen herzlichen Dank und alles Gute! Thank you! Christa B. in Dallas, Texas - Order # 336513 6/26/12 I have been ordering from GermanDeli now for a couple of years....and it is always a true pleasure to do so! Lots and lots of wonderful items in their inventory, not just foods. They reward you by offering a 5 to 10 % off on orders that reach a certain amount. Their customer service and packing department are superb! You are informed the whole way. Great products, fair pricing, and outstanding customer service.....can't ask for anything more! Plus they always include with each order a couple of packs of the original Gummy Bears!! Craig N. in Portland, Oregon - Order # 335284, 334051, 331528 & 30 others! 6/25/12 Thank you for your service, which is unequaled by any other company. D. B. in Fernley, Nevada - Order # 336318 6/24/12 It is great to order from the GermanDeli. Everbody is sooo nice! Best service and shipping. Petra F. in Nicholasville, Kentucky - Order # 336298 6/21/12 I just wanted to thank you for your quick shipment and your professionalism as well as your courteousy. Nice to see that the German Tradition is upheld :). It's been a pleasure and we're looking forward to ordering from you again. Heike W. in Los Alamos, New Mexico - Order # 335431 6/21/12 Hallo After visiting Germany last month we are so grateful to have GermanDeli taking care of our cravings for German goodies...and the service is just out of this world, best we have ever experimented with any online company. Thank you Team 2 and 3 for doing such a great job with the packaging! Thank you once again. Warmest Wishes, Ute N. in Choctaw, Oklahoma - Order # 335926 & 335477 6/21/12 I came here when I could no longer get the German Coffee I liked from another online place. And was surprised to see that here also offered a ton of favorites we love here in the family. Heather M. in Jefferson City, Missouri - Order # 335989 6/21/12 Dear German Deli Team, Thank you again for your outstanding customer service. This is my third order with your company and again I am very pleased with your team. I placed my order yesterday and already received delivery confirmation for the 23rd of Jun. 3 days for standard rate shipping is really terrific. I love German coffee and am so glad to have found a company that not only provides me with a great product but also has an amazing customer service team. Thank you from a very satisfied customer. All the best! Christa W. in Tampa, Florida - Order # 335942 6/20/12 Dear German Deli Team, I wanted to write to tell you how absolutely pleased I have been with your service from order to delivery. It was imperative that I not receive these items after my requested date because I would be out of town and I didn't want my lovely cookies to melt in the summer heat. To my surprise, my order showed up a day earlier than expected and packed beautifully in dry ice. I even found some additional German treats that I wasn't expecting in my packaging. From your communication about my order to the prompt and professional delivery, I am thankful! Keep up the great work :) The next time I am in need of German delicacies...I know where to go. Thanks again! Sincerely, Nicol R. in Tehachapi, California - Order # 335434 6/19/12 Wow you do have great service, thank you! Daniel Q. in Norton, Vermont - Order # 335765 6/17/12 I'll recommend to all my friends that they consider GermanDeli.com whenever they want quality foods at a very reasonable price. Thoroughly enjoyed the customer service and their user friendly website. Paul S. in Camp Hill, Pennsylvania - Order # 334269 6/17/12 I have done business with the GermanDeli for years now and have never encountered a problem. Klare S. in Las Vegas, New Mexico - Order # 334249, 322714, 318637 & 30 others! 6/14/12 GermanDeli's customer service is second to none. Thank you all. Maria H. in Pollok, Texas - Order # 333955 6/14/12 Good Morning Amy, vielen Dank!!!! Thanks so much for sending my order to my parents in Texas BEFORE Father's Day!!!! They were both so pleasantly surprised with their order. Ya'll make a "German Boy" very happy!!!! Thanks again for all you guys are doing and for having GermanDeli.com. Michelle T. in Great Falls, Montana - Order # 334964 6/13/12 Hello, I received my order today in PERFECT condition, you all always go the extra mile. Thank you for being so incredibly perfect. Shirley C. in Edmond, Oklahoma - Order # 335141 6/13/12 Thank you. The order arrived a couple of hours ago. It's perfect! Mary R. in Midland, Texas - Order # 335168 6/13/12 Thank you for processing my order so quickly and for reducing my shipping charges! This is a Father's Day gift, and I am thrilled that it will arrive in time even though I placed the order so late. You are making me look good. :) Susan L. in Jamaica Plain, Massachusetts - Order # 335247 6/10/12 Used GermanDeli before and find that they give top notch service! Catherine R. in Albuquerque, New Mexico - Order # 334935, 302347 & 275969! 6/08/12 Thank you so much for everything. Customer service was wonderful, email updates through the whole process. Items were received in great condition, and still cold. Team 2 did a great job packing the box. And the shipping department did a great job as well with my instructions regarding the delivery. I'm a happy customer and I'm def going to order again soon. Oh, and THANK YOU GermanDeli.com for stocking these wonderful items!!! Victoria K. in Temple City, California - Order # 334198 6/08/12 Dear GermanDeli, Many, many thanks for the shipment. It arrived and very happy to finally have some true red-capped German Maggi again! Nestle apparently sells much Maggi in Asia, which it manufactures in China, as a competitor to the region's own soy sauces. Unfortunately, a lot of this Chinese "Maggi" ends up being imported into the United States. It's easily distinguished on store shelves as it has a yellow cap, though. Friends and I, however, find that this Chinese "Maggi" doesn't actually seem to have quite the same taste as German Maggi. And, because of the constant scandals of tainted food products in China, I'll not knowingly eat any food products manufactured there. I want the assurance of German quality Made in Germany. Since Chinese-manufactured "Maggi" seems to have generally displaced Maggi Made in Germany on store shelves, it's been a relief to finally find a company importing the real stuff. If Maggi comes up in conversation, I will certainly take great pleasure in recommending the GermanDeli! With best regards, Theo M. in New York, New York - Order # 334357 6/07/12 No hassle transaction. Great merchandise and I will be buying more. Great follow through. Dennis P. in South San Francisco, California - Order # 333240 6/07/12 We received our order today. Special thank you to Team 4 for the extra care they took in packing everything so it would be in perfect condition. We look forward to buying more German specialities from you. Alles Gute, Walter W. in Beavercreek, Ohio - Order # 334168 6/06/12 Thank you kindly. You folks are the BEST ! Appreciate the reduced shipping charges, great customer service, exceptional products ! Linda L. in Lincoln, Nebraska - Order # 334003 6/05/12 Thanks so much for your efficient manner of getting this order to us. I ordered it on Tuesday and the FedEx man was here early Saturday, now that is service. Thanks again, Marilyn B. in Brookfield, New Hampshire - Order # 333732 6/02/12 Guys just a quick note to let you know the sausages were very good but the packaging and delivery and order response was absolutely impressive. I ordered 4 lbs Weisswurst from “Wisconsin made” Wisconsinmade.com as well as from you to see if there was any difference in the food or delivery. There was. If you put the same effort and care into your sausage making as you do the shipping and ordering then your sausage and other products will continue to be great products for a long time to come. Top quality focus on the details to go with superior products from the kitchen. Your packaging, the prep and obvious care in shipping and logistics was clearly evident. How the product arrived was far superior. Well done! Pricing was pretty comparable. I’m not enough of a connoisseur to tell any significant difference in the actual sausage (I preferred yours but it got here faster and was still completely frozen despite 100 degree temps here in Houston.) It was a real pleasure to have it both traditionally steeped in water and (Montana German style—fried—my rellies are all “Schaefers” from ND) with red cabbage, potatoes and Sauer kraut. When I next order you can be sure you will be getting the full order instead of half. Please pass this along to your team… I’m impressed and I spent 20 years shipping equipment, food and catering supplies around the world.. Best regards. Michael T. in Bellaire, Texas - Order # 333145 6/02/12 Just wanted to say thank you so much! I have been looking for Afri Cola in the United States for the past 6-8 years and your shipping speed is OUTSTANDING. Never ever have I seen something ship so fast... you guys do quality work. Wish there were more people like that out there that focus on quality of service. FedEx says my package is supposed to arrive in a few hours, can't wait. Thanks again. Donovan F. in Fenton, Michigan - Order # 333807 6/01/12 Hello, Thank you for the fast delivery! It was a very pleasant surprise as we received the package today! Thank you for the opportunity to bring a little "home" back to my fiancé :) Danke & Alles Gute!!! Can't wait to visit the store in Dallas at first chance :) Bubba D. in Jefferson, Texas - Order # 333896 6/01/12 My mother just received her package and is so thrilled with the items. Everything arrived fresh and in order! Thank you so much! And she thanks you for the gummie bears and chocolates! The package made her day! Very Sincerely, Elisabeth S. in Providence, Rhode Island - Order # 333490 5/31/12 Liebe Verpacker! Ich wollte mich nur ganz schnell mal bedanken für die wunderbare Verpackung der Lebensmittel/Wurst, etc. die Sie immer machen. Die Waren sind immer sehr kalt wenn sie bei mir ankommen was ich sehr schätze. Also, weiterhin viel Erfolg, Ihr macht Euere Sache ganz prima! Mit besten Grüßen, Ilse H. in Glasgow, Kentucky - Order # 333054 & 7 others! 5/31/12 Excellent product and service in every way... David M. in Ellensburg, Washington - Order # 332676 5/31/12 Thank you for your care and thoroughness. You are very much appreciated. Herzliche Grüße, Gudrun S. in Tucson, Arizona - Order # 333757 5/29/12 In today's age, it is nice to find a company that is honest and not out to make an extra dollar. THANK YOU. Francis F. in Quebec, Quebec - Order # 333474 5/29/12 Vielen Dank - I order from over 2 dozen companies on a regular basis. You are by far the very best in products, shipping and customer service. If there is an Oskar in you industry you deserve it. It is a pleasure giving you money. Bianca K. in Momence, Illinois - Order # 333205 5/29/12 I have rarely experienced such customer service....wish they could be cloned!!! Clement S. in Fort Mill, South Carolina - Order # 332510 5/26/12 Got my order. Thank you for the quick and efficient business. I am going to recommend you guys to my friends and family. Best Regards, Maher T. in Fremont, California - Order # 333187 5/26/12 THANK YOU ALL VERY MUCH!!!! The order arrived on time and was complete. THANK YOU so much for this excellent service. Selia V. in Round Rock, Texas - Order # 333413 5/25/12 I placed my order on Tuesday and it arrived on Friday, impressive, so was the way it was packaged, with ice packs. I opened it immediately and made myself a sandwich, now I am sitting here and feel like I am at home. The only thing missing is a good Beer. Thank you again. From your definitely reordering customer Monika Monika D. in Sidney, Ohio - Order # 333135 5/25/12 The very best! Michelle L. in Arlington, Texas - Order # 332052 5/24/12 Thanks for doing a great job as usual! My mom loved her surprise gift. She is not even planning to share with Dad. Can't blame her :) Rebecca R. in Corpus Christi, Texas - Order # 333092 5/24/12 This was a very nice experience, all so well packed, nice and neat and the attention of Team 2 should be taken in consideration. Delivery was fast, products were very good and tasty, a real deutche order, nothing less. I have no hesitation to order from your company again, shows true value for their customers! Danke, Viktoria G. in Redlands, California - Order # 323201 5/23/12 I just wanted to send this note and compliment your packing team 3. I recently placed an order for Milka Smile bars and noted in the comments section please pack with ice as temps in NM were already reaching 100 degrees. Your team 3 people paid attention to my requested instructions, and the package arrived in excellent condition. This is a sad comment on society in general, when I really didn't expect them to follow through properly, as has been the case with other companies. However, your group not only did as asked, but included a small gift as well and was beautifully prepared. Additionally, I was also impressed with the fact your website kept my request for notification of available product on file and though that particular item has been discontinued, it sent me a notification of a similar product. Which I did order. What a breath of fresh air to find such a competent company to do business with. I can assure you, I will be making future purchases from your company. Thank you, Tarrant B. in Carlsbad, New Mexico - Order # 332858 5/22/12 Management: I would like to thank Team 3 of the Packing section for a great job of packing my items and the speed of delivery by them. They deserve a great Hurrah! for the job they provided me. Douglas S. in Garland, Texas - Order # 332901, 295732, 292771 & 21 more! 5/22/12 I just wished to tell what super prompt service I received and that your shipping crew did an outstanding job packaging my order. It arrived without any problems and the cold items were well preserved and still cold. I look forward to placing my next order with you. Gut gemacht! Ralph H. in Camas, Washington - Order # 332189 5/21/12 Dear Otti, I would like to express my appreciation for how promptly, and without question, you arranged for a full refund of the amount I paid for my purchase of five, 1-pound packages of your German Liver dumplings. I am well aware that in spite of the best intentions of any company--supported by a commitment to maintaining quality products and integrity in their business practices--problems can occur that negatively impact on the quality of a product. And also, that sometimes this may be the result of actions taken outside the control of the company. It has been a pleasant surprise to have done business with a company that places high regard on customer satisfaction. Thank you and please forward my thanks to Danke and Alles Gutenberg. I am planning to order from you in the future. Sincerely, Dotti W. in Waunakee, Wisconsin - Order # 331878 5/19/12 I just wanted to say thank you for shipping my order so fast. It took less than a week to receive my order in Afghanistan. I was also not expecting the gracious card with the employees signatures. That was a great surprise. Thank you guys for taking the time to sign it. It meant a lot to me and all of my buddies. I will have to make a pilgramige to visit your store in person. Keep up the great work. Thank you so much, 2nd Lt. Carden in Afghanistan - Order # 331816 5/19/12 I received my order today. Everything was fine, and so lovingly packaged. Thank you very much. I know I will enjoy doing business with you in the future. Vielen vielen Dank. Maria M. in Brooksville, Florida - Order # 332580 5/18/12 Vielen Dank für meine deutschen Specialitäten! Ich labe mich an dem guten Brot gelabt und die Wurstwaren sind ebenfalls sehr gut! Am meisten hat mich die excellente Verpackung imponiert. Nochmals Vielen Dank. Ein sehr zufriedener Kunde, Jutta B. in Peoria, Arizona - Order # 332141 5/18/12 Thank you so much. Again everything was perfect. The items arrived exactly on time and were perfectly packaged. It is "wunderbar" that there is a company which I can trust to order my German products from. The quality is 1st class. Recht herzlichen Dank, Rose S. in Vero Beach, Florida - Order # 332075 5/18/12 My package from GermanDeli arrived today in perfect condition, everything was so well packed and intact…I do believe the shipping charges are high but I can fully understand why when I see the way the packing is done… Thank you very much for the timely delivery and I will definitely place future orders with you. Sincerely, Gisela P. in Clay, New York - Order # 332182 5/16/12 What a great company. A real person will update you on the status of your order, ask you which days you prefer delivery if the shipment is ready early. Products are packed with extreme care. I highly recommend GermanDeli. Jan O. in Spring Valley, California - Order # 330964 5/15/12 Thanks so very much for all the updates and reduction in shipping charges. This is a gift for my husband, we both went to school in Germany and I thought he might appreciate some great wurst for his birthday. If the food product is half as good as the customer support and service, we will both be over the moon. Thanks again. Pam T. in Los Alamos, New Mexico - Order # 332283 5/14/12 Nice selection of authentic German foods. Some stuff that you can't really find very easily. Customer service keeps you up to date on your order status very nicely & packages are easy to track. I have placed 2 orders so far & I have no complaints. Gordon P. in Kaukauna, Wisconsin - Order # 330719 5/14/12 I am very pleased to have found the **GermanDeli** and with each order I feel like being back in Germany.......thank you, thank you. Julianne N. in Richmond, Texas - Order # 330413 5/14/12 I am so glad that I had found their website. Since then I have ordered many items and will do so in the future. They way this company handles customer service is out of this world. Items are shipped really fast with a little extra to show their appreciation. I have never found that with anyone before. Your rating excellent is not nearly enough for this company. Gertie F. in West Columbia, South Carolina - Order # 329952 5/13/12 This is definitely the place to purchase your hard-to-find German grocery items! But what really sets this company apart from ALL others is their fantastic packaging. Each item is carefully bagged and thoughtfully placed in the sturdy shipping box. Items that are perishable are cold-packed in a styrofoam box within the shipping box. Gregory Y. in Monterey Park, California - Order # 330601 5/11/12 Thank you and special thanks to TEAM 5 for the - as always- impeccable packing, die Gummibärchen und natürlich the chocolate heart of Air Berlin!!! It is always a little bit like Christmas when receiving your packages. A happy customer, Christiane W. in Miami Beach, Florida - Order # 331498 5/08/12 Excellent communication, assortment, packaging and fast delivery...I love my GermanDeli! Gabriele B. in Holyoke, Massachusetts - Order # 330020 5/07/12 Hello Inga, Gina, Jim and your GermanDeli team, Thank you for your prompt and efficient response to my order. I received my package and have, last night, enjoyed a currywurst dinner for the first time since the 1970’s. J My wife is also enjoying the extra tang in the Jams. I appreciate the effort you put in. You will, no doubt be receiving more orders from me. J Jim P. in Kincardine, Ontario, Canada - Order # 329834 5/06/12 Thank you for all of my previous orders, I keep coming back for more - you all are great! Aldona T. in Fairfax, Virginia - Order # 331415 5/04/12 Our mother received the package and was very thrilled. She is from Holland so this is a treat for her. My sister and I want to thank you for this arriving in time for her birthday. Your quick responses to the emails and shipping were greatly appreciated and made our mother very very happy for her birthday. We will not forget the great service we received and will definitely pass your company's name onto others. Thank you again. Cindy H. in Taylorville, Illinois - Order # 330798 5/03/12 I just wanted to send a quick bit of appreciation for the order below. The entire process from beginning to end was absolutely fantastic. The quick communication regarding the order, the fast shipping, and even the packaging (the gummi bears were very much appreciated by my son!) were all exemplary. As a former member of the armed forces stationed in Germany, my family and I are very glad that we can finally have some of the foods that we have missed so much in the 12 years since we left. My only question: Can you set up a yearly Weihnachtsmarkt (preferably identical to the one held yearly in Rothenburg ob der Tauber) somewhere within driving distance of Hobbs, NM? :-) All joking aside, thank you for the very pleasant shopping experience! Thanks again. Todd L. in Hobbs, New Mexico - Order # 330666 5/03/12 Received our HONEY today. B E A U T I F U L L Y and safely packaged. Gummy bears treat REALLY good. You folks are terrific!! Thank you. Michael N. in Longboat Key, Florida - Order # 330623 5/03/12 I just wanted to say that the packing of this order was a work of art. (I think it was done by your Team #1). It was amazing how everything was precisely fitted like a 3-D wooden puzzle. The box was full to the brim – I don’t think there was room for an extra sheet of paper. It must have been a challenge – there were some scratches and minor gouges on the interior walls of the Styrofoam box, so I’m guessing it took several tries. Anyway, I was very impressed! Myers H. in Prescott, Arizona - Order # 330384 5/03/12 The packaging is fantastic. Frozen item arrived frozen and refrigerated items were cold. Everything is in heavy duty plastic zip lock bags and there was plenty of dry ice. To top it all off, the items came in a Styrofoam container. Everything from ordering to receiving the items was fantastic. I would highly recommend the GermanDeli to anyone! Angelika S. in Houston, Texas - Order # 326472 5/02/12 Absolutely amazing customer service. THE most reasonable shipping costs on the net and the way they package every little item is more than awesome. Merchandise always arrives quick and in perfect shape. Michaela B. in Enterprise, Alabama - Order # 325825 5/02/12 I want to thank you for the discount on the shipping costs if my order. I really appreciate your wonderful sevice! It is a pleasure doing business with a company that truly does care. Thanks again. Guy R. in Helotes, Texas - Order # 330978 5/02/12 Wunderbar! Great customer service!! Stephan D. in Colorado Springs, Colorado - Order # 330874 5/01/12 David and all: I appreciate your updates and details very much. Terrific service. I thank you and am looking forward to my GOOD COFFEE. Alles Gute Elfriede H. in Kilgore, Texas - Order # 330811, 326485, 248341 & 2 others! 4/30/12 Thank you so much. I work as a Quality Specialist for a health care company and half of my time is spent correcting errors and complaints that could have been solved by good, old-fashioned customer service. So I know good customer service when I see it. Your service has been exemplary. I can't wait to order from you again! Sincerely, Tom B. in Albuquerque, New Mexico - Order # 330516 4/30/12 Thank you so much for keeping me informed, it has been wonderful the way you have kept in contact. Looking forward to our next order. Connie G. in Tallahassee, Florida - Order # 330388 4/29/12 Just a big thank you for having the most superb Customer Service on the Internet. Rob B. in Rio Grande, New Jersey - Order # 330092 4/28/12 Once again THE BEST online retailer. Thx. EGS in El Paso, Texas - Order # 328915, 324192, 304842 & 13 others! 4/27/12 Liebes GermanDeli-Team, heute Mittag ist hier Ihr Paket mit FedEx angekommen: Es ist alles sehr akurat verpackt und sehr gut gekühlt. Wir sind freudig überrascht und bedanken uns vielmals, auch für die Schokoladen-Herzen und Gummibärchen! Bis zum nächsten Mal grüssen herzlich R. und S. F. in Walla Walla, Washington - Order # 330059 4/27/12 Thank you very much for your updates. I really appreciate the service you provide and I'm honestly pleasantly surprised, because here in Germany companies don't provide such a high level of customer service. Thank you. Best wishes Stefan W. in Deutschland - Order # 330363 4/27/12 I have ordered several times from the GermanDeli. The merchandise is just what I expected and a great value. The e-mail communication is exceptional. Shipment quick and efficient. A great place to do business with. Thank you as always. Monika C. in Brown Mills, New Jersey - Order # 328868, 330405, 330167 & 2 others! 4/27/12 To Stacie, Mary, Nicole C., Amy, Inga, Gina, Jim and the Team 6, Herzlichen dank für euer schnelle und zuverlassige Lieferung, ich habe mich wirklich gefreut über euren Service, als das Paket gestern kam, habe ich gleich eine Brotzeit gemacht. Also nochmals herzlichen Dank, ich werde Euch weiter empfehlen, an alle Deutschen hier in Deerfield Beach. Bis zum nächsten Mal, macht weiter so und bleibt gesund, servus. Dietrich F. in Deerfield Beach, Florida - Order # 329669 4/26/12 We just received our package of bread and are so pleased. Thank you for constant contact on shipping, etc. We will be ordering again! Sandra W. in Denton, North Carolina - Order # 329300 4/25/12 I get quite excited, when I wait for my order to arrive. It is a pleasure to see the care it has been given. Thanks. Ursula G. in Albany, Georgia - Order # 330155, 329257, 324718 & 26 others! 4/24/12 I just placed an order 2 days ago and it was on my doorstep today when I got home…..that is incredible service!!! Thank you so very much! I was very pleasantly surprised! Again, what a great effort from your team at the warehouse to my doorstep! Your promptness is very much appreciated!! Thank you. Karen K. in Edmond, Oklahoma - Order # 329576 4/21/12 Thanks so much for my order I did yesterday and got today. Wow, this was super fast. Everything was packed so well. (I) will make a another order soon. Thanks again for you very good service. Mrs. Waltraud L. in Lubbock, Texas - Order # 329594 4/20/12 I appreciate it all so much. Those two old folks will be real happy when my little package arrives. That was so fast, great service as always. DANKE der GermanDeli, wie immer herzlichst Helga A. in Columbus, Mississippi - Order # 329553 4/20/12 Hi guys. I want to let you know that the HoWe brats are exactly how I remember them from the Bratwurst Haus in Nurnburg, 1965. I've been trying to find that flavor since then. This is it. I am so pleased. Thanks, Lee F. in Yonkers, New York - Order # 329035 4/20/12 Hello and thank you for the well packed items that arrived cool to the touch despite 90 plus heat. The gummi bears were sweet! Helene B. in Arizona City, Arizona - Order # 329076 4/19/12 Just wanted to comment on the cooking videos, absolutely fabulous. Very entertaining, informative and well done. Please keep making more. Thanks. Rodger U. in Huntington, Arkansas - Order # 326767, 293333, 292300 & 2 more! 4/19/12 Thank you I have received my Order and as in the past everything was in order. Thank you. It is so nice be be able to order good food from my Homeland (Germany). Gertrud H. in Avery, Texas - Order # 329193 4/18/12 Never hesitate to buy here, they are great and there never is a problem. Richard S. in Niles, Illinois - Order # 327803, 321364, 305881 & 27 others! 4/17/12 Dear GermanDeli Team: DANKE for the great service and prompt delivery!!! My goodies came today and everthing looks soo yummie and I cant wait to eat my Bratwurst!! I will order soon again for more Brötchen and Pretzel!! Again, DANKE! Greatfully, Renate B. in Houston, Texas - Order # 329005 4/17/12 Thank you Amy. My GermanDeli.com shopping experience was pleasant as always. You guys never disappoint. Now you just need to open a store in Austin. Jeannette L. in Austin, Texas - Order # 329235 4/17/12 Thank you so much for getting our order shipped today! That is wunderbar! My husband and I love GermanDeli.com! I made a German meal tonight for dinner and most of the ingredients are from your store!!!! I wish you were in Miami. I would be there every week. Thank you again for sending our order so quickly. You're the best!!!! Joan & Bill G. in Miami, Florida - Order # 329205 4/16/12 Dear GermanDeli, You are the best! Thank you for your updates and information on our order - we just admire how you handle everything (including your packaging!) and wanted to let you know!!! On our trips to Germany in the past - we have always loved the items that we now can order from GermanDeli!!!! Don't have to spend thousands of dollars to travel there, just order from you! Thanks again, Guenter & Rosanne S. in Ruidoso, New Mexico - Order # 328741, 327675, 324883 & 2 others! 4/16/12 You guys are the best! Every order so far has been perfect, and the food is outstanding. Thank you for your great service. Martin S. in Stilwell, Kansas - Order # 329069, 325932, 323282 & 4 others! 4/16/12 I received my order on Saturday and what a pleasant surprise. The service I have received from your company is way beyond my expectations and I will definitely be ordering more from your company and I will tell more people I know about your web site. Gertie F. in West Columbia, South Carolina - Order # 328711 4/14/12 Again we have to say: alles ist immer in perfect order, und sooo schnell. Danke, you are all "Grrreat". --- Thanks! Helga V. P. in Huntsville, Alabama - Order # 328981, 328447, 323517 & 5 others! 4/13/12 Wanted to take a moment to thank you for the great customer service, as always. Package arrived today and Grandma is happy. Lol. Of course, when she’s happy the whole family is too. Thank you for all the info. Jack L. in Phoenix, Arizona - Order # 328398 4/13/12 Order received today. Once again, SUPERB packing. Thanks! Carl N. in Waianae, Hawaii - Order # 328450 4/12/12 I just want to let you know the ordering from your company has been an absolute joy! We had previously ordered items from one of your competitors and it was a disaster. I truly appreciated all your updates! Jenn C. in South Portland, Maine - Order # 328338 & 220033 4/12/12 I've been a very happy GermanDeli customers for several years now. They offer such a wide range of items which I can't find anywhere else, and they constantly introduce new items. Being from Germany myself and living in the United States for many years, it is always nice to get some of the food that reminds me of my native country. And I am so impressed with their packaging and shipping services! The shipping is so fast and the packaging is done with so much care! I have never had any problems with broken containers and the frozen food is still frozen or at least still cold enough to go straight to my freezer. Thank you, GermanDeli! Sabine S. in Austin, Texas - Order # 326698 4/12/12 I just received my 2nd order that I have placed with GermanDeli.com and I just wanted to tell you how beautifully & perfect everything was packaged in both shipments. Like your video says, it's like opening up a present. All my cold items were nice and cold as if they just came out of the fridge. I wish more companies that I order with take such care and pride when packaging, email communication and shipping. I even have both of the inserts with the German Flag ribbon (different sizes) sitting up as decoration - LOL! Thank you so much. Oh, and thank you for my little surprise too : D Diane N. in Findlay, Ohio - Order # 328386 4/11/12 Food arrived well packed and I loved it. The cake sampler is excellent. Will order soon again. Thank you very much. Regina L. in San Tan Valley, Arizona - Order # 327467 4/11/12 I do ALLOT of shopping online. The products and customer service I have had from GermanDeli has been the best I have experienced. Exceptional communication and packaging. I am a very happy repeat customer! Sharon B. in Farmington Hills, Michigan - Order # 326877 4/10/12 I received my package today and was very impressed with the packing. "Team 2" is written on the card. Everything was wrapped perfectly, on ice packs with a sample of Gummy Bears (my favorite). Just wanted to let you guys know you have one happy customer here. Thank you again, S. Marina L. in Helotes, Texas - Order # 328156 4/09/12 Thank you. By the way, your pre-order communications are superior! Nice job in a time when customer service and attention seem to be lost. Chris S. in Salmon, Idaho - Order # 328179 4/09/12 GermanDeli.com is awesome...I came across this site a year ago when searching for German products and was reluctant to order because I had seen other sites that did not appear to be authentic and was concerned about fraud. I decided the other week to take my chance based on the hundreds of positive reviews and I am so glad I did! My order was received in record time, I placed it after midnight on a Saturday and received my order that Tuesday and the contents were very well packaged and exactly what I wanted. I ordered the Peppies and the Eis candies, both products of which I loved when I was in Europe. Thanks GermanDeli for this experience and giving me the confidence to be able to enjoy these products once again!! I will be ordering the Nürnberger bratwurst and Brötchen next!!! You have me as a customer for life! Laura N. in Atlanta, Georgia - Order # 328466 & 327300 4/09/12 Simply put, my first purchase with the GermanDeli -OUTSTANDING! Ordering process, communication, product quality and packaging were all a wonderful experience. Will most definitely be a repeat customer! Robert L. in Evans, Georgia - Order # 325856 4/06/12 The order has arrived in prime condition!! Thank you very much for restoring the peace of our house. It appears that the kids and my husband cannot live well without Duplo, Kinder Country and other goodies. I am left with the mustard. Vielen Dank und Frohe Ostern, Susanne P. in Rochester, Minnesota - Order # 327048 4/06/12 Hello! We just received the package with all the delicious food!! Wonderfully packed!! Thank you! Also, thank you very much for the magazine!! Happy Easter! Stephie in Dudley, Massachusetts - Order # 327714 & 322998 4/06/12 Team 1, you did a good job in packing our order. Everything arrived in great shape. The Leberwurst schmeckt köstlich. We will be ordering more in the future. James and Elfi B. in Santa Rosa, California - Order # 327339 4/05/12 This was my first time ordering from GermanDeli.com. I can only echo what so many others have said! The packaging was fantastic, way beyond anything I would’ve expected!! Love the German greeting when you first open the box. Everything arrived in perfect condition and exactly what I ordered. I am beyond impressed and will most definitely become a regular customer. It’s so great to get products from home without spending an arm and a leg to get them!!! Thank you very much to the GermanDeli team!!! Daniela L. in Rossville, Georgia - Order # 327145 4/03/12 Team 2 did a FANTASTIC job of packing my order of German vinegar. It was surperb! I could not have asked for any better treatment of my product being shipped. It arrived just like picking each bottle off the shelf. I am impressed on how EACH bottle was individually wrapped and sealed in a zip lock bag! A cheer for team #2....eins, zwei, drei.......YEAAAAA TEAM # 2 ! Thanks so much! Ken W. in Burlington, North Carolina - Order # 326958 & 185776 4/03/12 II have never had any concerns with your company. It is so efficient and the candies always arrive beautifully packaged and in great shape. I leave it to you as when to ship to avoid sitting on weekend or heat problems. There is no definite date needed for arrival. Mom still has 5 boxes left. Heaven help her this summer. I swear, she will have withdrawls. For 93, she is amazing and if you ask her why, she'll tell you it is her magic liquor beans. Thanks again for everything. Carol K. in Whitefish, Montana - Order # 327662 /font> 4/02/12 Your service is just excellent!! How you wrap everything ... as if it was gold. Thank you! By the way: it actually is gold to me. (I am German.) Dörte B. in Tuscaloosa, Alabama - Order # 327476 4/01/12 To our Friends at GermanDeli, We got a real shock Saturday morning when our package arrived. The shipping was super fast. Thank you for such a good job. We always enjoy buying from GermanDeli. Thank you again. Sigrid F. in Kansas City, Missouri - Order # 326954 3/31/12 I have ordered from GermanDeli a few times and every time I’m satisfied with my order. Thank you very much for your outstanding customer service and the prompt shipment, other businesses should take GermanDeli as an example. I’m also very impressed with your packaging and thank you for always including a German magazine (German World). I’m a very satisfied customer and I will always order from GermanDeli! Thank you again! Sandra J. in Camp Lejeune, NC - Order # 326837 3/31/12 I received my order of coffee yesterday and am enjoying a delicious cup as I write. One of the things I love about getting a package from you is the thoughtful and delicious Haribo Gummy Bears. I just think it's a nice "Thank you" for you order. Keep up the great work! Lex P. in Santa Rosa, California - Order # 326675, 298092, 268238 & 13 others! 3/30/12 I received my order yesterday, and I must say that I am VERY impressed with your service. Not only was it very fast, but the packaging was just excellent, and everything was in perfect condition. It was fun to open the package and find first the "German Greeting" on top, then a German newspaper and some Gummibear samples.......the cooler was a perfect fit and the cooling element was still cold. So, I am very impressed and can only recommend you highly. I am sure I will order from you again in the future. Thank you! Gerda E. in Ansonia, Connecticut - Order # 326593 3/30/12 Thanks so much for being here. My mother is going to enjoy her little Easter treats. They are all her favorites. Sabine F. in Baton Rouge, Louisiana - Order # 327088 3/30/12 One of my favorite places to shop. Their product selection is excellent and unique. My orders always arrive quickly and beautifully packaged. Annie C. in Valley View, Texas - Order # 325457 3/29/12 Great job, I love the products and again will order from this business. Seu A. in Tacoma, Washington - Order # 325323 3/28/12 Dear GermanDeli Team: My order arrived today, and as every time, I am completely happy with the careful packaging and how quickly my order was processed! Thank you again for a job well done!!! Gisela B. in Columbus, Georgia - Order # 326570 3/27/12 Just wanted to let your staff know that I just received my order, one day after it was shipped from your facility. GREAT service, order was in perfect condition, my bratwurst were still frozen solid! Thanks a bunch for the great care and meticulous packing..... If there would have been a tornado on the ground between Houston and Colleyville and nothing would have been left standing but I'm sure my package would have survived unharmed..... Not even a tornado could damage that package... LOL! Vielen Herzlichen Dank für mein Paket, zum Abendessen gibt es heute Bratwurst mit Brötchen! Connie W. in Houston, Texas - Order # 326317 3/27/12 Ich kann ja nicht warten bis meine Order ankommt!! Ich danke im vorraus für excellent Service. Michaela M. in Quincy, Michigan - Order # 326740 3/26/12 Thank you so much for updating me regarding my order! I enjoy your website and will tell others who enjoy German goodies! Can't wait to get my coffee! Debbie A. in Colorado Springs, Colorado - Order # 326444 3/24/12 We are first time customers and after reading all the comments submitted to the GermanDeli, we can make only one statement: We totally and unconditionally agree with every one of your customers, there is just nothing left to say except THANK YOU! Joachim E. in San Diego, California - Order # 325812 3/23/12 I ordered from GermanDeli.com for the first time earlier this week and received my package today. Everything was packaged so well and I love that you guys refund money if the shipping rate is lowered! When I first opened the box I thought it was very cool to have the black cardboard wrapped with a German flag-colored ribbon and an issue of the German World magazine underneath. I will DEFINITELY be ordering again soon! Thank you for your excellent service! Shannon M. in Elkridge, Maryland - Order # 325691 3/23/12 Absolutely fantastic service and products over 10+ years of shopping. GermanDeli.com is a proud supporter of the US Armed Forces and has delivered to us in Afghanistan for 4+ years. We all love GermanDeli.com, their products and moral support cards, and the care packages they include!!!!!!!!!! THANK YOU from Camp Leatherneck! Ulrike K. in Afghanistan - Order # 324522 3/23/12 Today I received my second order from GermanDeli.com. I wanted to take the time out and send you a sincere THANK YOU / vielen vielen Dank for the service and products you offer. I live in an area where I do not have regular access to foods from the motherland / Heimat and GermanDeli.com brings me the oh so missed goodies from home. Not only is your customer service truly superior, but the impecable packaging and delivery time is outstanding. I order quite a bit online but GermanDeli.com has any and all companies beat when it comes to service and packaging hands down. I feel extremely valued and appreciated as a customer when I receive your step by step email updates not leaving out any details. The products are top notch, true German and simply delicious. To be able to have a company available at my fingertips to receive some real German food is wonderful and you have a life long customer in me. I hope GermanDeli.com will be around for many years to come as we need you as the light at the end of the tunnel, lol. From the bottom of my heart THANK YOU, danke danke danke! Daniela W. in Delmar, Maryland - Order # 325624 3/21/12 Thank you for your support of the military and its family. As a veteran and former military brat it is nice to be remembered and thanked. Mary M. in Lake Orion, Michigan - Order # 325970 3/19/12 Thank you so very much, this is being used for a fundraiser and you being so honest and changing the cost to reflect the correct rates is in my book A+ service. For all my German needs, I will be back and so will my family and friends. Tammy D. in Spring Hill, Florida - Order # 325717 3/19/12 Thank you very much for the updates. I must say that your Customer Service department is the most communicative and helpful I’ve ever encountered. John S. in San Diego, California - Order # 325621 3/18/12 Thank you GermanDeli for making the order process not only easy but enjoyable. Team 2 gathers and ships my orders perfectly each time. Alice D. in Austin, Texas - Order # 325185 3/17/12 I placed my order with your company on Wed, and just received it. Thank you so much for your great customer service. I received several emails from you letting me know the status of my order. It truly is a pleasure to do business with a company that is so dedicated to their customers. I am looking forward to doing business with you in the future. Again thank you from a very satisfied new customer. Chris W. in Tampa, Florida - Order # 325243 3/16/12 Dear GermanDeli! I received my shipment and I am delighted with your fast and extremely professional service. Thank you! I will be back shopping again soon and I'll recommend your site to all my Scandinavian friends here in So Cal. Helle J. in Carlsbad, California - Order # 324480 3/16/12 Our family is happy, happy that the GermanDeli is available to us. They are our favorite vendor. Barbara and Merle P. in Georgetown, Texas - Order # 323506 3/15/12 Hello to Everyone at GermanDeli! I got my package today, and right now I'm enjoying the Salmiak licorice - I haven't had that in a few years, and I have sure missed it. It tastes so good, even better than I remember. I wanted to thank everyone for getting my purchase to me. Please give special thanks to Team 2, who packed my box! They did a FANTASTIC JOB!! It was so neatly packed and secure, I was extremely impressed; everything arrived in perfect condition! I really appreciate everyone's efforts to get my purchase to me, and I'm looking forward to purchasing online again soon! Vielen Dank! Teresa M. in Richmond, Virginia - Order # 324814 3/15/12 Alles gut! I just received my latest order and once again I am thoroughly pleased with every phase of the ordering process. I LOVE you guys and am so glad I found you. I will be back again and again and again! I am amazed at your awesomeness! Renee Z. in Sacramento, California - Order # 324744 & 249324 3/15/12 This is my first order with your company. I am very impressed with your customer service so far. I placed the order yesterday and already have a delivery date from Fedex. Thank you. Chris W. in Tampa, Florida - Order # 325243 3/12/12 I just wanted to send a message thanking you and everyone at GermanDeli for the card I received with my recent order. Its nice getting a thank you card from someone. Y'all are the reason I do what I do. I really appreciate it. Also, thank you for the quick shipment of my order. Thank You, SrA Jaclyn S. (Serving in our Military) - Order # 323609 3/12/12 Thank you so much for the care you apply to your orders! As a consumer I definitely notice and appreciate the time and effort. Heidi R. in Sandyston, New Jersey - Order # 324937 3/12/12 Thank you so much for the wonderful packaging, prompt shipment, delicious delicious bread, and for charging only true shipping costs. You are a fabulous outfit, we are really blown away. We'll be reordering the bread soon! Very best regards, Shelley & Tim S. in Oakland, California - Order # 324227 3/11/12 Package arrived yesterday Saturday in good condition. Ice packs were still hard and cold. Very satisfied. Thank you. Bert N. in Sparks, Nevada - Order # 324239 3/10/12 Dear GermanDeli team, I want to thank you for your excellent team work resulting in making your customers happy: - The entire action from me ordering to YOU packing + mailing took only 1 day. That is unprecedented! It's phenomenal! - You have packed my goods so well, in a beautifully decorated box. I definitely can testify to your statement 'packed with pride' - Everything arrived today in excellent order and coolness. - Now I am looking forward to the time when I will be cooking my beloved German 'Gruenkohl' plus eating 'Schmalzbrot' Hmhmhm. Thank you once more. I am glad my sister gave me your website. All the very best for all of you, Margarete G. in Los Angeles, California - Order # 324099 3/09/12 As before, my opinion is that your company has excellent and speedy customer service skills. Thank you and have a great weekend. Tanja & Loren R. in Prattville, Alabama - Order # 324570 3/09/12 We enjoyed some of the Nurnberg Brats last night! Sehr Gut!! Your service and products are simply outstanding, and we will be doing more business with you in the future. Vielen Dank!! Tony O. in Semmes, Alabama - Order # 324145 3/09/12 It is truly wonderful to get what you pay for in a timely fashion. I have, and will keep purchasing from this merchant. Hildegard H. in Ruidoso Downs, New Mexico - Order # 322617 3/08/12 Thank you Team 2 for so carefully packing my goodies. I also want to say that my Grandchildren are very fond of the Gummibear treats. They seem to smell it. When Oma receives her package, they are always around. Again, thank you. Job well done! Mechthild Q. in Fayetteville, North Carolina - Order # 323391, 316592, 286645 & 7 others! 3/07/12 I received my package already today! I just wanted to comment on what a fantastic job you do on your packaging -- excellent!! Thanks again! Barbara L. in North Fond du Lac, Wisconsin - Order # 323708 3/07/12 You all so Rock, you have no idea. Just awesome! Thank you so much! Michelle B. in Torrance, California - Order # 324301 3/07/12 Thank you so much, this was really fast and easy. Everything received and we are enjoying them very much. Glad I found you and will start letting others know about your site. Danke. Wayne N. in Moore, Oklahoma - Order # 323906 3/06/12 Danke auch. Alles in ordnung. Have received the box today, March 6. As always, ÿummy, yummy. Pat & Marlies J. in Conroe, Texas - Order # 323713 3/05/12 Wonderful shopping experience. I will use this site many times. Ida W. in Jonesboro, Arkansas - Order # 322045 & 322771 3/05/12 Thank you for the update of my recent order and the reduction. Your followups are wonderful and timely. The efficiency of your well run organization will make the German Goodies you provide even more delectable. Ernie C. in Morrow, Georgia - Order # 323449, 240549, 190371 & 172032 3/04/12 I bought some German pastries for my German-born wife. They must have been delicious because I only got one piece. Elliott M. in Albany, Georgia - Order # 321736 3/04/12 I really do thank you for, well, a couple of things - communication above all AND the professional dignity to charge what is right, not necessarily what you can. To have my shipping charges cut almost by half was wonderful and it leaves me that much more money to keep shopping with you in the future! Thank you! Ron E. in Oak Park, Illinois - Order # 323198 3/03/12 Even though I have been ordering from you for years it is always exciting to place another order, because I know how wonderfully efficient you are. The products are always exactly the way they were back home in Germany. You guys are incredible and I am so grateful to have you. Your packing crews are superb. Danke, Danke, Danke. Veronika L. in Boscobel, Wisconsin - Order # 323744 3/03/12 Dear Melanie and the gang, You are most welcome (for the positive feedback). Once again you've come through with flying colors! Your choice of products, your service, everything is impeccable. I received my order last Thursday and it's always a joy when that big box arrives! A bit like Christmas any time of the year! I know what it takes to offer such service, a good deal of coordination, hard work for a lot of people. I want you to know I appreciate it and of course, I have no intention of switching companies! Thanks again or Danke Schon! (can't find the accent, sorry!) Wilfrid G. in Victoriaville, Quebec, Canada - Order # 321742 3/03/12 Thank you! The shipment arrived Friday. Perfectly packaged! ...and delicious food! Steffi V. in Dudley, Massachusetts - Order # 322998 3/01/12 Dear Folks, I wanted you to know how wonderfully shocked my friends (Ed & Doris Boudreau) were with your delivery on their birthdays. The quality & variety were above reproach and they were positively bubbly over the Bauernbrot! Thanks so very much. You really brightened up their week! Robert M. in Marlboro, New York - Order # 319530 & 103925 3/01/12 Never has any Internet business packaged and packed sales items as good as me! Except for GermanDeli.com! I wish to commend you on your packaging & packing technique! Your attention to detail is without peer! Tschuss! Franklin C. in Rock Island, Illinois - Order # 323083 & 64914 3/01/12 Hello. I just received my order today, a day earlier than promised. I just wanted to say how very pleased I am about the packaging and the swiftness with which I got it! And, the little present! (Haribo macht kinder fro!) And old folks like me...lol. It has been a long time since some real German coffee has crossed my lips and am really looking forward to opening this package of Jacobs. I have to wait for the french press that I ordered for this moment. It should be here tomorrow and the anticipation is killing me! I just can't wait to order the Nürnberger Bratwurst and Brötchen. I told a couple of fallahs at work about them so I have to share now...grrrr. Danke, Danke, Danke GermanDeli! Kevin M. in Kent, Washington - Order # 322752 3/01/12 Excellent service and products. Samuel G. in Nashville, Tennessee - Order # 321527 2/29/12 Thank you. It is always a pleasure to shop through your company. Your service and product selection is top notch!! Barry B. in Clearwater, Florida - Order # 323169 2/29/12 Been shopping here for many years they are the absolute best. Richard S. in - Order # 321364 2/28/12 Hallo Inga et al, Ihr seid Klasse, vielen Dank für die Super Kommunikation und den kundenfreundlichen Service! Dierk S. in Stamford, Connecticut - Order # 323050 2/28/12 I have just received the package. Thank you. I must say that the service was flawless from beginning to end. It was a delight to open up the box and see how well all was packed. It was clean, methodical and done with finesse. This reminded me of my many trips to Germany. Thank you very much - I will certainly order again. Francesca P. in Durham, North Carolina - Order # 322375 2/28/12 I am so thrilled to have found GermanDeli.com. I love their selections and the speed with which I received everything. Heidemarie De P. in Irving, Texas - Order # 321251 2/24/12 Once again my order came as promised. Thank you so much. I am always pleased with all the products I order, but I was amazed how much money you all saved me by changing the way it was shipped. Most places would not do this. Thanks again. A little bit of home is always welcome when you can't go home. Heide J. in Belfast, Tennessee - Order # 145735 2/22/12 I wanted to email you to let you know that your products are fabulous. Your communication is over-the-top and your attention to detail and customer service is spectacular. I am so impressed I have told everyone I know that your organization ranks #1. My Mother Inge is terminally ill with cancer and will not get to go back to her beloved Deutschland Uber Alles and misses the bread so much. She is in the final stages of cancer and doesn't have much of an appetite. As soon as she tasted your bread, it is like she came back to life. It has made her so happy. Thank you for making a positive impact on her otherwise not so good days. We will be back for more. Have a splendid day! Diana L. in Eidson, Tennessee - Order # 320039 2/22/12 I recieved my order today and couldn't have been any happier. Delivery was fast. A+ packaging & A+ goodies. Do I have to say more? The best and fresh. Thank you. Kerstin A. in Colorado Springs, Colorado - Order # 321567 2/21/12 My orders are processed fast with excellent packaging and receiving my goodies is unbelievable....I don't have to miss out on items from 'home' anymore. Gabriele B.M. in Holyoke, Massachusetts - Order # 320067 2/21/12 The GermanDeli is one of the very best stores of its kind in the country. Great variety of goods, with great communication with the customer, and very friendly service. There is no problem with broken items upon delivery. Everything has been perfectly packaged and all items are listed in an invoice. I have been shopping at the GermanDeli for several years with the utmost satisfaction. One cannot go wrong with this dealer! Salvatore R. in Eugene, Oregon - Order # 319555, 298317, 287246 & 15 others! 2/20/12 I have always been happy with all the Teams that took care of my Orders. So, Danke zu allen in der GermanDeli. Renee C. in Russell, Kansas - Order # 319886 2/20/12 I received my first order Saturday. It was promptly shipped and nicely packaged. I received the status emails throughout the process. Great customer service. It is appreciated. Thanks to all. I will be ordering again soon. Michael C. in Westerville, Ohio - Order # 321402 2/20/12 GermanDeli has offered me superior service every time I purchase from them. The food or beverages are always well packaged and never broken. Shipping is within one business day. Very friendly and accommodating staff. Maria L. in Boston, Massachusetts - Order # 320027 2/19/12 I wanted to say thank you so much, for the way you packed my shipment. I have never received a package packed so well. I really wanted to say thanks and I have told all my friends & family. You will hear from me soon again. Andrea R. in Calimesa, California - Order # 320964 2/18/12 I recently received my package of goodies from GermanDeli.com. The Japanese are deservedly renowned for their superlative service and living and working here in Japan has spoiled me to the point that I'm usually disappointed by the lackluster treatment I encounter when returning to the U.S.A. But I have to say that your attention to detail and extra touches like the signed thank you note and gummi bears has really impressed me - you could teach the Japanese a few things! Thank you so much! Brian D. at U.S. Army Communications Site in Shariki, Japan - Order # 320038 2/17/12 Liebes GermanDeli Team, Ich habe heute meine Bestellung erhalten und kann Ihnen gar nicht sagen wie sehr ich mich gefreut habe! Wie immer war alles sehr sorgfältig verpackt und kam rechtzeitig an. Seit einigen Jahren leben meine Familie und ich in den USA und Dank GermanDeli bestellen wir immer etwas Deutsches sobald wir Heimweh haben:) Danke schön! Mit freundl. Gruss, Anji M. in Arlington, Virginia - Order # 321223, 250887, 214326 & 3 others! 2/16/12 I just wanted to send a quick note to let you know how much I love your company!! Not only are the products you sell wonderful, the prices are incredible and it is packed so well. You guys have some of the quickest shipping I have ever seen, and I love that you take the time to e-mail me to keep me informed every step of the way! You guys are incredible!!! Keep up the great work! Misty F. in Green River, Wyoming - Order # 320679 2/15/12 Just a quick note to let you know, that my order did arrive yesterday morning Feb. 14 and also, to express my appreciation for your continued quality of service and products. It always is a pleasure dealing with you. But also must comment, how I am continuously amazed over the perfection and professionalism in which you do your packaging, like a work of art. Ilse T. in Winnipeg, Manitoba - Order # 319394 2/15/12 I always order from these folks & it's always a pleasure to order from them. Very fast, courteous & very helpful. I love shopping with them! Jennifer S. in Tioga, North Dakota - Order # 319181 2/14/12 I love GermanDeli!!!! I am actually Austrian, but spent quite some time in Aschaffenburg and in Heidelberg!!! I really miss those wonderful times.......... Erika H. in Pulaski, Tennessee - Order # 321327 2/14/12 Have ordered via website and visited in person at your store for 9+ years. Always been pleased with my purchases! Jackie J. in Arlington, Texas - Order # 321238 2/14/12 Such efficiency. You can't be on the same planet as the rest of the business world. Thank you. Paul H. in Bay Shore, New York - Order # 321191 2/13/12 YOU GUYS ARE FANTASTIC! Thank you so much for your support to our troops! Susanne C. in Enterprise, Alabama - Order # 321156 2/13/12 Thank you. To bill the actual shipping cost is extremely good customer service. Barbara F. in Camarillo, California - Order # 320725 2/13/12 Thank you. It is always a pleasure dealing with your company. Vielen Dank. B J. in Seaford, Delaware - Order # 320625 2/13/12 Great company with outstanding service. Fast shipping that provided ACTUAL handling information throughout the process. I will buy from them again and recommend them to my friends and acquaintances. Xavier I. in Alexandria, Virginia - Order # 318878 2/12/12 We just received our first order from GermanDeli and were delighted by the packing - Gute Deutsche Qualitat!! We ordered a mix of frozen, perishable and non-perishable goods - everything arrived in perfect condition! The food items we've sampled so far were bursting with flavour and brought back many fond memories of the Heimat! We're looking forward to many more shipments! Vielen vielen Dank! Alex & Rob in Dayville, Connecticut - Order # 319592 2/11/12 Thanks Amy - got it and very satisfied - I'll be using you from now on! Paul D. in Peyton, Colorado - Order # 320342 2/11/12 The service at the GermanDeli is without fault. The staff is friendly and helpful and the service is fast and reliable. I do not know what I would do without that company. Klare S. in Las Vegas, New Mexico - Order # 318625 2/10/12 This is and was always the best packing I have ever received with any online order. Perfect and thank you so much. Barbara G. in Moultrie, Georgia - Order # 316766 2/09/12 Wow!! I am impressed. I received my order today. The packing job was superb. Everything was as ordered. I appreciate the reduction in the shipping charge too. It shows that you practice the good old German "Dienst am Kunden". I will recommend you to my friends. Astrid D. in Fredericksburg, Virginia - Order # 319624 2/09/12 Received my package yesterday the 8th. Unbelievable Service and fantastic products. Thank you! Michael R. in Johnson City, Tennessee - Order # 319987 2/09/12 Excellent service, great choices and they keep you informed when there is a product you want but isn't in stock. I had forgotten about an update request I had made for a decorative tile and was pleasantly surprised when I received the notice that it was in stock. Their sausagefest boxes are incredible and the price for the amount of food you get is great. I wish we had a GermanDeli where I live. Wouldn't it be great to open satellite stores during certain holidays? Oktoberfest, Christmas, Easter... a girl can dream! Colleen C. in Niceville, Florida - Order # 318257 2/08/12 Packed well and safe lightning fast shipping, will be back for more, thanks. Marion K. in Houston, Texas - Order # 318231 2/08/12 Es macht uns Spass hier einzukaufen. Hans-Joachim P. in Alliance, Nebraska - Order # 320278 2/07/12 I had to email you to let you know I am so impressed with the service I have received from your company. What a delight in this day and time!!! At this point, I'm not sure if it even matters if the bread is tasty! Thank you so much. Have a great day. Diana L. in Eidson, Tennessee - Order # 320039 2/06/12 Wow, thank you very much. I am currently living in Germany and I was so happy to find your company so that I could ship a few German treats to my family in the States. This is the first time that I have used your company and have already told others about how impressed I am with the site and the service that I have received. I will definitely be placing orders in the future. Vielen Dank! Sara J. in Germany - Order # 320003 2/06/12 Customer service is better than any other place I have ever shopped at!!! Monique K. in Kermit, Texas - Order # 317739 2/04/12 Thank you for the wonderful packing and presentation – I have ordered the rose hip jam from 2 other suppliers in the past – but they could not match your careful packing. Thanks. Liz H. in Woodbine, Maryland - Order # 318855 2/04/12 Excellent service, very professional. I received an email everyday with the status of my shipment and any additional changes. I am very satisfied with the whole service from start to end, very dedicated. Thank you. Veronica R. in Williston, Florida - Order # 317583 2/03/12 I'm very pleased with the company. The personnel is very helpful and friendly and the merchandise diversified. Helga L. in Tucson, Arizona - Order # 317436 2/03/12 Dear GermanDeli owners and staff, I just wanted to take moment to thank you all for my order which I just received today February 3rd. Your emails, your excellence in details and packaging and prompt shipping and final receipt have thoroughly impressed my wife and myself. My father-in-law, Karl spoke highly of ordering from the GermanDeli and now we know why first-hand with this our first order with you. I have no doubt that you will be receiving future orders from us. I commend you for the quality of all that makes up, "The GermanDeli." Thank you all. Sincerely and Respectfully, Richard and Joy H. in Torrington, Wyoming - Order # 318879 2/03/12 I received my order....I want to say I was very impressed with the packaging of the items! My 4 year old daughter also appreciated the bonus gift of gummi bears!!! I will definitely order from GermanDeli again! Thank You. Aaron P. in Hebron, Kentucky - Order # 318961 2/02/12 GermanDeli is doing a great job in keeping their customers happy. Thank You to everyone at GermanDeli! Dagmar B. in San Antonio, Texas - Order # 317000 2/02/12 All of you at GermanDeli always do a great job... Thank you very much. Christine D. in Crimora, Virginia - Order # 319243 2/01/12 I received this order today and wanted to extend my compliments to you. Your prices are fair, service and shipping prompt, and everything arrived as promised. I will definitely be back and will recommend you to anyone else who might have a Haribo addiction. :) Thanks again! Mishele K. in Chicago, Illinois - Order # 318705 2/01/12 Order arrived today in good condition. Thanks to Team 3 for excellent packing! Elfriede B. in Mountain Home, Arkansas - Order # 318377 2/01/12 As always, your customer relation and service is above standard. Monika M. in Crystal Lake, Illinois - Order # 318987 1/31/12 GermanDeli has consistantly delivered the highest quality of products and all facets of service. We have been very satisfied customers for several years and we plan to be customers for many years to come. Gary C. in San Antonio, Texas - Order # 317044 1/31/12 I've ordered several times from GermanDeli.com and have never been disappointed. Being able to order a taste of home and having it at my doorstep in as little as two days is fantastic! I recommend GermanDeli.com to anyone, especially those who miss the food from Germany. Wunderbar! Renee F. in Camp Lejeune, North Carolina - Order # 316980 1/30/12 Thank you so very much once again for being the best run company in the country! Each and every one of you are the best. Franz K. in Clymer, Pennsylvania - Order # 318378 1/30/12 It's always a pleasure to shop with your company! Thank you! Cathy R. in Nampa, Idaho - Order # 318750 1/29/12 Once again, a very satisfactory shopping experience. Just the packaging brings a smile to my face! DANKE SCHOEN! Marga D. in Great Falls, Virginia - Order # 316667 1/27/12 I have never had perfect service until I dealt with GermanDeli.com! They have shown me that the other companies are second best and I want a company that is Top rated! That Top Notch company is GermanDeli.com Patricia G. in Princeton, West Virginia - Order # 316473 1/27/12 Perfekt wie immer!!! Ingo S. in Tarpon Springs, Florida - Order # 316504 1/26/12 Want to thank you all for keeping me updated on my order letting me know my charges and keeping my shipping costs down. Not too many companies look out for you like you all do. I have passed the word around for people to check out your website. So thanks Inga,Gina,and Jim for getting my order together and getting it shipped out!! Have A Great Week!! Vickie H. in Harrisonburg, Virginia - Order # 318179 1/26/12 Looking forward to doing more business with them. If there were a rating higher than excellent, they would receive it. Jack M. in Roswell, New Mexico - Order # 316299 1/26/12 Everything is excellent about GermanDeli.com! Keep up the good work! :) Brenna W-R. in Portsmouth, Iowa - Order # 316353, 305059 & 302632 1/23/12 This is my first order with GermanDeli and I have to tell you that your customer service is incredible! Thank you so much! Rena T. in Vandenberg AFB, California - Order # 317116 1/20/12 Dear Mary, and the Entire GermanDeli.com Team, I want to tell how happy I am with the service I have received from your company! I have ordered from you twice and had the orders sent once to my son in Chicago, and once now, to my son in New York. Believe me, I had my concerns about sending perishables all the way from Texas to those far away locations, but you guys have done an amazing job! The food is outstanding, and your service simply outshines any I have dealt with online. Thank you for making these shopping experiences so pleasant for me and my family! I will certainly be ordering again! Ivy S. in Lugoff, South Carolina - Order # 316950 & 306197 1/19/12 To the Employees of GermanDeli, Y'all are PHENOMENAL!!! I can't say enough good things about you. Your exceptional customer service (all good when I've had to call!), attention to detail, the fabulous service, your high-quality products at a reasonable price, charging for the ACTUAL cost of shipping, keeping the customer informed the moment an order is placed to receiving the product with your updates along the way and your thoroughness beginning with placing an order. You certainly know how to treat your customers right and in today's retail market--you're one in a million!!! You stand out above the rest! As a customer for years, I have touted your company to others and will certainly continue to do so. Thank you for the pleasure of doing business with you. P.S. I have written a review which is currently posted for the 7 pc Liqueur Chocolate Sampler dated November 16 giving my accolades. Micki M. in New Braunfels, Texas - Order # 317056, 296727 & 176992 1/19/12 To the entire GermanDeli, Thank you again for the prompt service you apply to all of your customers. I just received my goodies and I am always elated when it arrives. Thank you for an excellent service. Thank you too for the Gummi Bears. Greetings from the Tarheel state North Carolina, Mechthild Q. in Fayetteville, North Carolina - Order # 316592, 286645 & 269431 1/19/12 I was very impressed with the amazing and timely service and packaging of the order. Loved the gummy bear surprise on my package. Angelika A. in Miami, Florida - Order # 297049 1/18/12 I just wanted to thank you all so much. My mother's husband grew up in Germany and turned 70 this week. Receiving the package from you was really a highlight of his birthday! Your customer service has been spectacular and I will recommend you to anyone who asks! I will order from you again and again! Melanie R. in Edwards, California - Order # 316977 1/17/12 I just wanted to write to say thank you!!! I ordered several different boxes of Lebkuchen last week and it arrived very promptly via Fed-ex. My first pleasant surprise was the great prices on the products. Then I was thrilled when I was notified that $2 was deducted from the shipping costs before the order went out. Today when the package arrived, I marveled at the care with which everything was packaged. I've never seen anything packaged so well before. It was so gorgeous, I could feel the love wrapped in every box! I'd like to personally thank everyone on Team 2 for such a great job! Finally, the Lebkuchen is delicious! I've never been to Germany but I feel like you gave me a little mini-vacation there with this order. It was such a treat ordering from you and I will definitely do it again in the future. Thank you for everything! You should definitely be proud of the fine job you do! Beth P. in Columbus, Ohio - Order # 316242 1/17/12 Your customer service is spectacular! Melanie R. in Edwards, California - Order # 316977 1/16/12 You are the nicest people I have spoke with in a long time, I love everything you have! You will have many orders from me. Steven S. in Perrysburg, Ohio - Order # 316670 1/16/12 Your last orders were greatly wrapped. Fantastic experience - I am glad you are there! Ingo S. in Tarpon Springs, Florida - Order # 316504 1/16/12 Speedy service, great selection, love the website. Heidi C. in Wendell, North Carolina - Order # 314852 1/14/12 Just a great experience, continous updates, excellent service and very fast delivery. Can't ask for anything more, my new favorite store to purchase from! Claus K. in Colorado Springs, Colorado - Order # 314727 1/13/12 My Order arrived looking more like a nice gift than specialty groceries packed in a box. Communication throughout the fulfillment process was outstanding, not just good. This merchant really sets the bar high in comparative terms and is an example of how to do business. Frankly I am just amazed and very pleasantly so. John C. in Scottsdale, Arizona - Order # 314629 1/11/12 I love this site! They have excellent selection, and the staff are very professional and really pack your order well to insure everything makes it to you in the best possible condition. Beth W. in Los Angeles, California - Order # 306582 1/11/12 Thank you for the quick, complete order during the busy holiday season last month. GermanDeli does such an excellent job! Also, we just received our new issue of German Life, and I wanted to tell you congratulations for being featured in the article about German companies in the USA. Happy New Year, Randi V. in Buffalo, Minnesota - Order # 307768 1/10/12 This company is fantastic! Not only did they hold the shipment for a day so the perishables wouldn't sit in a warehouse over the weekend, but they refunded the small amount (less than a dollar) that we overpaid for shipping --- TWICE !!! It's been a long time since we were this impressed by any company. We will be back my bratwurst friends ;o) Judie E. in Gilbert, Arizona - Order # 309408 1/10/12 I have received my order and I am very satisfied with the service, packing and quality. Thank you for all your good work and keep it up. Auf Wiedersehen! Ravi S. in Denton, Texas - Order # 315658 1/07/12 Our package arrived safely and we could not be more pleased. The Brats are fantastic and we can not wait to try everything else. Thanks so much for everything. I am sure we will be ordering again soon. Claudia H. in North Wales, Pennsylvania - Order # 312739 1/04/12 My sister was most impressed to receive her package on Christmas Eve. She was emphatic that I compliment your service and products! I was very impressed with the communication and speed of service, particularly since I expected the package to arrive after Christmas due to my own procrastination. Thank you! Excellent service. Excellent products. Well worth the very reasonable price! Leigh S. in Southern Pines, North Carolina - Order # 313450 1/01/12 I just wanted to let you know how much I appreciate the quality of your items and your helpful service. A staff member called to let me know that I could save money on shipping (about forty dollars) because the package could reach our home in time with regular delivery. Sure enough, ten minutes before we were going to open our gifts on Christmas Eve, the package arrived, I placed the presents in gift bags, and the recipient was very happy. I will continue to order from the GermanDeli and tell my friends about your products. Thank you again. Patricia L. in Nokomis, Florida - Order # 311984 For Customer Testimonials from previous years, please click on the links below: 2011 Customer Testimonials 2010 Customer Testimonials 2009 Customer Testimonials 2008 Customer Testimonials